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Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.
AskNicely is for marketing, operations and customer experience leaders who want to increase repeat purchase rates and referrals.
Jotform has been a superb platform for building forms and makes it so easy to design and build any kind of form for our work.
There have been times when my emails have either been rejected, or have ended up in a Client's SPAM folder as the I think Jotform may have been listed as SPAM.
It is easy to use, and the base model is free. The customization is wonderful, with the ability to create beautiful applications.
In the end I was unable to continue using it because it would crash for clients and they would need to fill things out again.
I am a big fan of JotForm, as it provides a reliable and secure platform that many of my clients in the digital marketing industry can use in a variety of ways.
There service is so bad, email me and I will happily pass along the examples of their incomptence.
The template were super easy to use and provided you with an excellent foundation to develop your form.
Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.
The support has always been responsive and they do a great job of making sure you (the customer) is very comfortable and confident. The implementation process has been one of the best that I've seen.
The think i dislike the most is the inability to manage people the away I find to be most intuitive.
We asked them about how we could use their segmentation feature and they even improved it and pushed out the change in less than a day. Pretty amazing all round actually.
Some of the integration work was not very straightforward. It is sometimes a little confusing to tell when you are looking at a subset vs. the entirety of your account.
I'm also impressed with the breadth of other features and I'm eager to see how these can improve our overall experience, or even improve our process. The surveys themselves are visually pleasing.
The navigation through the interface can be confusing when I'm going elsewhere than my to-do list.
Most important, they do have a client success manager that has been key to our success. They stand behind their product and they are open and action-oriented on recommendations.
Missing a few things I think would be common sense for the program to have.
Joseph H.: My name is Joseph. I work as a real estate analyst for a small company, under 10 employees. And then I would rate my experience with JotForm as a four out of five. Ultimately, what we use JotForm is responding to customer and tenant inquiries, to quickly take in their information and then respond to their requests or concerns in a timely and promptly manner. Without a doubt, some of the best features of JotForm are, number one, the customizability. So you can ultimately create the form for any need that I have, as a business, of capturing information quickly. And then secondly, it's really easy to implement. It took me probably 10 to 15 minutes to get the form created, put on our website, and then actively opt to begin capturing information. And then the last thing is it integrates really well via API with a variety of different automated services. Ultimately, you can set it up, then not have to touch it and just start receiving information after you get that automation completed. Overall, my experience with JotForm was really positive. I think one thing that I would like to see within JotForm is if there's a template library, so ultimately just a collaboration of different users combining different JotForm templates that would be readily available. And so instead of creating one-off templates for each different use that I have, if there's a pre-made set of templates that are commonly used across different customers, I think it would be really helpful to just have that readily available to go ahead and use instead of having to create a new one each time.
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