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AskNicely vs UmfrageOnline: Which is a better fit?

Updated on February 19th, 2025
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Summary
Key features rated by users
Features selected based on 12,591 reviews from Survey users.
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
--
Reporting/Analytics
2.0
Data Import/Export
--
API
--
% Fit
Missing features
Feature ratings
Customizable Questions
4.5
Survey Builder
4.6
Reporting/Analytics
4.3
Data Import/Export
NA
API
NA
User satisfaction
4.6
User reviews100
Ease of use
4.5
Functionality
4.1
Value for money
4.3
Customer support
4.7
4.6
User reviews1,028
Ease of use
4.6
Functionality
4.5
Value for money
3.9
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

AskNicely is for marketing, operations and customer experience leaders who want to increase repeat purchase rates and referrals.

Businesses owners wanting to create and carry out customer surveys.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
141434
5 screenshots
201674
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

AskNicely

Top Features
27/43
  • Access Controls/Permissions
  • Customizable Questions
  • Data Cleansing
  • Data Security
  • Dynamic Content
  • Email Reminders
  • Gamification
  • Multiple Question Types
  • Offline Response Collection
  • Question Piping
  • Randomization
  • Response Validation
  • Site Intercept Survey
  • Support Audio/Images/Video
  • Template Management
  • Visual Analytics
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • API
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Real-Time Data
  • Reporting/Analytics
  • Response Quotas
  • Sentiment Analysis
  • Skip Logic
  • Survey Builder
  • Third-Party Integrations
  • URL Customization
See All features
Hide Survey Software Features -

UmfrageOnline

13/43
Show Survey Software Features +

AskNicely

--

UmfrageOnline

--

AskNicely
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UmfrageOnline
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AskNicely
  • By AskNicely
  • Located in United States
  • Founded in 2014
UmfrageOnline
  • By enuvo GmbH
  • Located in Switzerland
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