Syxsense vs Prey: Which is a better fit?

Rick R

IT Desktop Administrator

Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.

The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again.

Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.

Also, it did not pop up in the middle of the screen in interrupt their work.

When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

Tutorials default to patch entire estate which could be dangerous. Interface could be more intuitive.

Moreover, it makes the environment much easier to take care of having so many useful functionalities that help us in a Daily basis.

The UI was really bad couple years ago when we got the software but it has developed a lot over the time.

This software is free up to a certain amount of devices, and is absolutely brilliant. Cannot recommend this enough.

Max M

Manager, Professional Services & IT

They thought it was malware or the company stealing their information or other random comments.

Max M

Manager, Professional Services & IT

The user interface on the admin panel is super easy to use and easy to install on client machines. Great product for what it aims to do at a good price.

Essentially ensuring you get your piece of equipment back. In the event that it is stolen you can have the system set to do all this automatically if the device ever comes back online.

To be honest we really have never had to use it but we have successfully tested it multiple times.

We were looking for a way to prevent any "Lost" device events from growing into bigger concerns.

Prey won't remove any other tracking software on your device but will sit on top of it, it's great as a second layer of protection for your device.

During the initial setup you have to be connected to the internet when you log in and allow the software to connect to the cloud. This sometimes fails but will eventually work once you reinstall.