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For IT and security professionals and MSPs managing and securing 100 - 100,000 endpoints, including Windows, Mac, Linux, iOS, and Android devices.
Zero-trust networking, SASE/SSE. Focusing on medium-sized organizations supporting hybrid or remote work that require security and compliance for critical assets deployed in a multi-cloud environment.
Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.
The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again.
Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.
Also, it did not pop up in the middle of the screen in interrupt their work.
When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.
Tutorials default to patch entire estate which could be dangerous. Interface could be more intuitive.
Moreover, it makes the environment much easier to take care of having so many useful functionalities that help us in a Daily basis.
The UI was really bad couple years ago when we got the software but it has developed a lot over the time.
Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure.
We didnt realize yet, there could be something missing.
Excellent and friendly customer service once contact was made. Brilliant product, very stable and well engineered, easy to manage, all the configuration options required.
Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either.
Overall, GoodAccess.com has been an excellent investment for our company. It's a solution that not only meets our security needs but also aligns with our commitment to efficiency and innovation.
A lack of an obvious route to the customer service team. Once contact was made however, they were exceptional.
GoodAccess has clearly outperformed our previous cloud VPN, demonstrating greater stability and speed. Where our office gateway fell short, GoodAccess has been there with effective solutions.
The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.
Syxsense
GoodAccess
Top FeaturesGoodAccess
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