---
title: "Compare Copper vs HubSpot CRM 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Copper and HubSpot CRM based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/141642-152373/Copper-vs-HubSpot-CRM"
page_type: "comparison"
language: "en"
---

# Copper vs HubSpot CRM Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CopperHubSpot CRM2/4 selected

[Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

[## Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [622 reviews](#user-reviews)

Positive

545

Neutral

39

Negative

38

[## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [4,484 reviews](#user-reviews)

Positive

4,157

Neutral

239

Negative

88

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,556 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Activity Dashboard

4.1

Contact Database

4.3

Data Import/Export

4.1

82%Fit

High performer

Feature ratings

Data Security

4.2

Contact Management

4.5

Activity Dashboard

4.4

Contact Database

4.5

Data Import/Export

4.3

User satisfaction

User satisfaction

4.4

User reviews[622](https://www.capterra.com/p/141642/Copper/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.1

Customer support

4.3

User satisfaction

4.5

User reviews[4,484](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack.

Best for

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

## User reviews

Pros & cons

DH

Deborah H.

Sales

> "My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6515847)

AA

Anna A.

Head of Sales

> "The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306)

MW

Matthew W.

Retirement and Estate Tax Planning, Life Insurance, MBA, CRC

> "In addition to the typical CRM features and functions, it performs better and faster. Although there are less..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431)

AA

Anna A.

Head of Sales

> "We haven’t been using Copper for over 3 years, but the subscription kept auto-renewing. When I reached out to..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306)

JM

Jovy M.

Program Coordinator

> "I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033)

JC

James C.

Customer Success Manager

> "Copper's highly customizable setup is also its downfall: there aren't many resources for training to the specific..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231)

RD

Rich D.

Managing Director

> "The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278)

SR

Sarah R.

VP, Client Relations

> "I can't merge duplicate companies without scrolling through the entire list."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518)

JC

James C.

Customer Success Manager

> "It is highly customizable, allowing my to create a unique workflow for my needs."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231)

RD

Rodolfo D.

Partner Manager

> "I don't if I make a comment on the company pipeline that comment does not appear on the company profile as well."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228)

RD

Rich D.

Managing Director

> "We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278)

PS

Paul S.

Owner

> "I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7038734)

JM

Jovy M.

Program Coordinator

> "It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033)

ZR

Zach R.

VP Of Sales and Marketing

> "Lack of templates for emails or sending estimates through it. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6851323)

CH

Cecilia H.

VP of Economic Development

> "It's very straight forward and has decent functionality for a small business that isn't ready for an expensive,..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6645268)

RH

Richard H.

Director of New Business

> "It doesn't allow me to customize the product as much as I'd like. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713)

EG

Erin G.

Sales Operations Specialist

> "My company uses Copper because it integrates seamlessly with Gmail."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529)

MW

Matthew W.

Retirement and Estate Tax Planning, Life Insurance, MBA, CRC

> "Does not have ability to see if client has opened the email."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431)

Andrea Yarlyn Q.

owner

> "I really like it, I can set reminders, set tasks and easily track the progress of my sales opportunities, all..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046772)

DL

Dulce L.

Legal Assistant

> "My main complaint is that once you “relate” an email to copper, you can’t unrelate it. Since we have hundreds of..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202)

Celeste M.

Head of Partnerships

> "Copper helps create an easy follow-up and sales process while being cheaper than most CRMs"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603641)

DD

Dennis D.

Project Manager

> "A bit fussy about searching for a name if spelling is incorrect"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6616615)

BS

Bethany S.

Finance Coordinator

> "I can see the interactions my colleague have with customers and it is very customizable"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6804673)

AA

Anna A.

Head of Sales

> "Inability to cancel easily."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306)

RH

Richard H.

Director of New Business

> "There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713)

AH

Amber H.

Business Development Manager

> "There seems to be some holes in analyzing data."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398)

DB

Doug B.

VP of Engineering

> "It definitely has made organizing & monitoring opportunities easier than our previous process."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6651196)

JZ

Jon Z.

Director of Sales

> "the customer service is slower than before and literally no one wants to talk to a bot"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

SR

Sarah R.

VP, Client Relations

> "I love the task manager and ease of keeping track of contacts."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518)

JH

Jonathan H.

National HELOC Executive

> "Seems to fall behind in functionality compared to industry leaders like Salesforce"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603417)

AM

Amy M.

Business Development rep.

> "I like the user friendly access you have to your complete sales funnel at any given time or place."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6744263)

JM

James M.

Head of Marketing

> "The livechat feature isn't live."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067)

CK

Clayton K.

Territory Manager

> "Copper is great because it integrates really well with google and the google suite."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342)

DL

Dulce L.

Legal Assistant

> "The only issue I can complain about is not about Copper itself but about the extension I have installed to chrome."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202)

JZ

Jon Z.

Director of Sales

> "simple UI, good integration market for automating related tools"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

AH

Amber H.

Business Development Manager

> "Not the easiest thing to do."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398)

DB

David B.

CEO Design Principle

> "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661)

Anuj N.

Marketing Supervisor

> "Sometimes, extracting the relevant data is irksome via filters and it tends to impede our reporting process in..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909)

DB

David B.

CEO Design Principle

> "It has given me clarity abut my pipeline."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661)

PS

Pratham S.

Mean Stack Developer

> "I don't like that we don't get analytics or the opportunity to plan a follow-up based on the recipient's..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611)

Luz mary R.

teacher

> "Automating tasks has greatly improved my efficiency and I am able to set up custom reminders and workflows to..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717)

RF

Ramiro F.

Operations Coordinator

> "The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4229889)

NG

Nikki G.

Director of Coach Development

> "It works so seamlessly that I have never even needed tech support. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338)

VR

Verified Reviewer

Sales Manager

> "Bugs, data exportation have dates configured as text and I can't change date format (DD/MM/YY), no Portuguese..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3341454)

Luz mary R.

teacher

> "As a business that uses Google Workspace for our daily operations, having a CRM that automatically syncs with..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717)

Glena Cristina A.

Directora ingenieria producto

> "sometimes the search for contacts can be a bit slow."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4775940)

MW

Matthew W.

Retirement and Estate Tax Planning, Life Insurance, MBA, CRC

> "Great pricing for the small business owners"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431)

YE

Yolandi E.

CEO

> "Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even have thought..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5006496)

JM

James M.

Head of Marketing

> "It's cost effective and much cheaper than the alternatives"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067)

RW

Roger W.

Owner

> "Which dumb-ass executive wakes up one day and takes away customer service!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

RD

Rodolfo D.

Partner Manager

> "Of course there are more features that I need to explore."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228)

PB

Philippe B.

Sales Engineer

> "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765)

MG

Monique G.

Administrative Assistant

> "Exporting tools are very useful."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327)

MM

Michael M.

Senior Associate

> "As a CRM tool, it didn't have very important, basic features for email outreach."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3456630)

MG

Monique G.

Administrative Assistant

> "Easy to use and organize data."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327)

NY

Nathan Y.

Managing Director

> "I explained the situation to customer service and they reset my account and told me they weren't able to discuss..."

[See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500)

OP

Orla P.

Sales Manager

> "I use google for everything else so this was a breeze to learn"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021)

AG

Ashley G.

ceo

> "Partnership referral tracking is cumbersome."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337954)

PS

Pratham S.

Mean Stack Developer

> "It seamlessly connects with the other technologies we use internally, allowing us to automate a variety of..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611)

RW

Roger W.

Owner

> "In my 30 years in business Copper by far has the worst customer service on the planet!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

NG

Nikki G.

Director of Coach Development

> "Copper makes my life easier. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338)

TM

Terry M.

Owner

> "Not being able to have an attachment to a group email."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338012)

Anuj N.

Marketing Supervisor

> "You get the freedom to integrate extensions/ add-ons from different vendors/ customers & log sales data in one..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909)

TS

Tobias S.

Sales Manager

> "There are some issues with the extensions to gmail"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337788)

Ana N.

Sales associate

> "I really like it because I don't have to spend time entering data or doing tedious administrative tasks."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046812)

JM

Jaime M.

Client Services

> "The site can be buggy, and hard to plug-into other software."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337896)

MG

Monique G.

Administrative Assistant

> "Filtering is great."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327)

EG

Emma G.

Principal

> "The project management is not so great once a sale has closed."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338432)

OP

Orla P.

Sales Manager

> "How easy it is to learn."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021)

MAB

Marc-Antoine B.

Manager, booking agent, label manager, PR

> "I think probably the biggest issue I have with Copper is that we are all francophones at Doze Agency. Because..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3021901)

TR

Tiffany R.

Office Manager

> "So easy to use! "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6570721)

NC

Natalie C.

Content Strategist

> "I'm not sure if this is a problem with Copper, or merely with our implementation of it."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3352984)

DN

Dainella N.

Community Director

> "Support has been great."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6592892)

NY

Nathan Y.

Managing Director

> "I was billed for 10 months after I thought I cancelled. When I tried to login after noticing the charges, I was..."

[See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500)

RH

Richard H.

Director of New Business

> "How incredibly easy it is to use yet how powerful it is. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713)

MR

Maggie R.

Digital Marketing

> "Copper was lacking in terms of features."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3448451)

Petr S.

CIO

> "there were good reviews so copper made it to the shortlist in selection for a CRM tool"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6144782)

NY

Nathan Y.

Managing Director

> "Labyrinthian cancellation process with UI designed to lead users as far away from a successful cancellation as..."

[See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500)

Anuj N.

Marketing Supervisor

> "The best feature of Copper is that it adapts the look & feel of Google apps."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909)

RB

Robert B.

Commercial Business Manager

> "The canned reports were not useful to us."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937)

DKS

Denese Kyle S.

Executive Assistant

> "I like that we can access the software via mobile device and easily navigate."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4595998)

PB

Philippe B.

Sales Engineer

> "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765)

KG

Kayla G.

Founder, CEO

> "Copper is a fantastic CRM for startups leveraging Gmail that want seamless integration and an intuitive UI."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338656)

PD

Pressilla D.

Broker

> "It didn't integrate with my phone system which is probably the biggest reason that I switched to another CRM."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___2534869)

RB

Robert B.

Commercial Business Manager

> "Also the customization options were very useful."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937)

AH

Amber H.

Business Development Manager

> "Not the easiest thing to do."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398)

MC

Mark C.

SalesManager

> "I have enjoyed Copper, it's way to use, tracks everything I need it to and only wish there was an easy way to set..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582)

MC

Mark C.

SalesManager

> "I have tried many times but it just seems to difficult to do something that would seem to be an easy process."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582)

EG

Erin G.

Sales Operations Specialist

> "My company uses Copper because it integrates seamlessly with Gmail."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529)

JZ

Jon Z.

Director of Sales

> "the customer service is slower than before and literally no one wants to talk to a bot"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

CK

Clayton K.

Territory Manager

> "Copper is great because it integrates really well with google and the google suite."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342)

RW

Roger W.

Owner

> "Which dumb-ass executive wakes up one day and takes away customer service!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

JZ

Jon Z.

Director of Sales

> "simple UI, good integration market for automating related tools"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

RW

Roger W.

Owner

> "In my 30 years in business Copper by far has the worst customer service on the planet!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

DB

David B.

CEO Design Principle

> "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661)

JA

Julia A.

Senior Account Executive

> "Customer service was not good."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3233855)

[View Reviews](https://www.capterra.com/p/141642/Copper/reviews/)

Andrea L.

Innovation Manager

> "The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks...."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209)

AM

Anna M.

Customer Service Agent

> "This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

ET

Edward T.

Founder and Marketing Strategist

> "Records of contacts integrate seamlessly with our e-mail marketing, and the deal pipeline enables me to follow up from initial contact to the signed contract."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031)

AD

Alexandre D.

Secretary General

> "Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

Andrea L.

Innovation Manager

> "HubSpot also integrates seamlessly with many of the tools we use every day, helping automate routine tasks and improve collaboration between sales, marketing,..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209)

VR

Verified Reviewer

Owner

> "What I don’t love is the pricing. While HubSpot offers a lot of value, it can become expensive fairly quickly as you add more contacts and as you start..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7120714)

CG

Christian G.

Marketing Operations Manager

> "I love the capabilities and power it provides across virtually every marketing function, from email marketing and automation to reporting, lead management,..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384)

MD

Melodie D.

CEO

> "Rather than receiving a working solution, we were left with an incomplete system, ongoing costs, and a substantial investment of time and resources with..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

AM

Anna M.

Customer Service Agent

> "I love HubSpot CRM for two main reasons: first, it’s free and allows infinity contact list for a small business and secondly, it can be integrated with almost..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

Nicole M.

Sales Enablement Consultant

> "The absolute worst is email handling, emails to linked inboxes have no settings control and always link to multiple deals; emails linked to Helpdesk don't..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

Estela G.

HR Assistant

> "It is a user-friendly and effective platform for managing leads, tracking sales, and organizing customer information in one place."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

MS

Morgan S.

Customer Success Manager

> "I do not feel that when you select "monthly" in a quote, or pipeline total, that it calculates accurately with 4.3 weeks in a month, so often times, HubSpot..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6523804)

Andrea L.

Innovation Manager

> "Having all interactions, contacts, and deals in one place has increased visibility and made it easier to manage customer relationships throughout the sales..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7185209)

DV

David V.

Lead Developer

> "Duplicate leads, and lead buckets, we had a lot of issues with lead routing and lead attribution for a system that had been inhereted. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7044831)

VR

Verified Reviewer

Project specialist

> "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7103301)

VR

Verified Reviewer

Owner

> "It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549)

Estela G.

HR Assistant

> "In addition, its process automation tools help save time by handling repetitive tasks like follow-ups and email tracking automatically."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

ET

Edward T.

Founder and Marketing Strategist

> "In addition, deal stages are too difficult to customize with a lot of clicks."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031)

Katie C.

Growth Consultant

> "With Hubspot CRM, I liked that I could create custom properties and have them displayed within the contact records. While the contact records aren't 100%..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

ET

Edward T.

Founder and Marketing Strategist

> "Reporting becomes cumbersome if you are doing multiple pipelines."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7160031)

AR

Andres R.

Director

> "It has a free tier entry and it’s one of the quickest CRMs to get running,it also has a free plan which is great to get you started and using it"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470)

NJT

Nusrat Jahan T.

Customer Service Associate

> "A few tools feel a bit limited on the free plan, and sometimes the loading time is a bit slow when switching between tabs."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7049571)

CG

Christian G.

Marketing Operations Manager

> "The platform is intuitive, scalable, and gives teams the tools they need to manage and optimize their marketing efforts effectively."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7161384)

BK

Bea K.

Digital innovation Manager

> "I'm using the free version and it does not include fractures for automation and I cannot afford the paid version as my business is still under development."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6598802)

CW

Connor W.

Account executive

> "What can I say about Hubspot that hasn’t already been said… HS is truly a great platform, whether for leaner teams or larger teams, Hubspot is a great fit for..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7167415)

G-Anne B.

HR

> "Additionally, if you need to update an email in a sequence, you have to start from scratch, and there is no option to automatically re-enroll previously..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555665)

AD

Alexandre D.

Secretary General

> "Reporting tools provide me with visibility of our progress without having to wait for people to provide data to me."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

MD

Melodie D.

CEO

> "Instead, after nearly 10 months of work, countless meetings, and thousands of dollars in costs, we were left without a fully functional solution."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

MS

Martina S.

VP

> "The interface is clean, navigation makes sense, and core CRM tasks like contact management, deal tracking, and activity logging are straightforward."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070390)

MB

Mark B.

Owner

> "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859)

AM

Anna M.

Customer Service Agent

> "Each time we use a new tool, this allows us to import our contact list from HubSpot."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7136732)

KO

Katie O.

Admin Assistant

> "Sometimes it freezes or glitches. When I put the customers phone number, email, and address on the create a contact function it doesn't transfer over when..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6845163)

MD

Melodie D.

CEO

> "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

MD

Melodie D.

CEO

> "Most frustrating was the lack of accountability when it became clear the platform was not meeting our needs."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

Estela G.

HR Assistant

> "Lead management is efficient, allowing you to track deals and sales progress clearly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7134758)

Harry S.

Head of CSM

> "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365)

Richard M.

Founder

> "HubSpot CRM is the best way for marketing teams to manage the leads and collaborate with sales."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187560)

RV

Ravi V.

Quality Analyst

> "Most of the useful features are locked so you can only try them if you are will to way a heavy amount as they very pricey."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397)

LF

Luis F.

Sales Development Rep

> "The built-in automation, email tracking, and integration with marketing tools help streamline workflows and improve team efficiency. While some advanced..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6841473)

VR

Verified Reviewer

Founder, Financial Advisor

> "It takes time to understand what features you can get the best use of, and before you realize it, you may be paying a high price point for something you may..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7057552)

AD

Alexandre D.

Secretary General

> "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

Sean H.

COO

> "Was assigned Lupo Digital onboarding and not able to be reassigned due to their own internal processes."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7084434)

SH

Sonia H.

Head of Ambient Products

> "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065)

AH

Adele H.

Sales Specialist

> "That free plan is not enough for clear management of large contact lists, and subscriptions are pricey"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6751499)

AF

Andrea F.

Founder

> "We use the free version that is packed with robust features like contact management, email tracking, and a customizable sales pipeline, that makes the app..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000)

GF

Gareth F.

Managing Director

> "You cannot automate emails to your customers unless you purchase the marketing add on (+$1k/mo)."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6625276)

VM

Valentina M.

Sales and Marketing Manager

> "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041)

VR

Verified Reviewer

Sales Agent

> "Can be a bit confusing for beginners"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265)

Hampson S.

Project Manager

> "Streamlined sales and marketing are achieved through HubSpot CRM's automation and email tracking features. While great for small businesses, advanced features..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___6806342)

AZ

Arpad Z.

Senior software consultant

> "the company really needed a CRM system, as before we had none and the sales-pipeline follow-up was not centralized and controlled."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6550971)

Zach P.

Marketing Coordinator

> "HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7106997)

AR

Andres R.

Director

> "It can also get very expensive with the paid plans"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7187470)

CS

Christina S.

Area Director of Sales

> "Hubspot CRM offers comprehensive reporting tools that enable us to generate updated insights that help us improve our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6544349)

Arjun K.

Co-founder

> "Additionally, the Stripe integration for billing is sub-par - we cannot connect one hubspot account to multiple recurring subscriptions on stripe - so we had..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6101968)

VR

Verified Reviewer

Sales Coordinator

> "I like the ease of use of consolidating the Deals, companies, tickets and also managing hubspot with our design department to communicate designs all in one..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7075646)

OL

Ollie L.

RevOps Analyst

> "Lead scoring can be a bit complex and clunky and is one thing that has frustrated me in the past, although there have been some recent updates/releases to..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018)

SO

Scarlett O.

Business Development Specialist

> "I enjoyed the power it gave me as a user to view reports and the organic nature of its systems"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7158986)

DD

Dennis D.

Business Owner

> "The AI Integration is kind of annoying and I don\[t find it works very well."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7072257)

NS

Natalie S.

Senior immigration Advisor

> "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484)

Hannah K.

Vice President

> "The UI is not as intuitive as other CRM's."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282)

VR

Verified Reviewer

Head on Sales Operations

> "What I appreciated most is that the software encompasses the entire customer journey, from lead generation to customer service, eliminating the need to switch..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6552277)

Nicole M.

Sales Enablement Consultant

> "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

CC

Chad C.

District Manager

> "HubSpot CRM provides the most efficient customer engagement tools like live chats which help us interact freely with customers."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6718342)

AQ

Anthony Q.

Customer Support Specialist

> "Despite the overall good communication of service disruptions mentioned in my overall experience, they do always end up causing road blocks in proceeding with..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6713949)

RD

Richard D.

Operations Manager

> "The ability to customize the stages of your deal workflow and customize the data logged for customers/deals/etc... is nice."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6584701)

KLF

Kam Ling F.

Founder

> "It currently allow sending up to 500 emails per day and it just send out 5-10 emails per minute which will damage the open rates."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6149814)

Ankith T.

Software Developer

> "What I like most about HubSpot CRM is how easy it is to keep track of customers and sales in one place."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7186763)

AL

Ariel L.

Director of Customer Support and Success

> "Some features/needs do not get prioritized due to multiple industries using the system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670)

AW

Adam W.

Founder

> "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335)

VR

Verified Reviewer

Owner

> "Customer Service Broken booking system and pushy sales tactics."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#GetApp___7023549)

Derek H.

Account Manager

> "The fact we can have a shared database of contacts, see the latest activity across the team with them and assign them to various people has really changed how..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6794116)

SG

Sara G.

Content Strategist

> "It was almost too big — hard to find my way around to what I really needed for my client's specific use cases."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6762738)

AR

Alejandro R.

Marketing Manager

> "Some of the most useful features include, call, email and meeting interactions’ logs which have saved me hours each week."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6775373)

AZ

Anna Z.

Life and Career Coach, HR Consultant

> "Too many options when it comes to the deals/associations page--hard to navigate"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6768370)

OL

Ollie L.

RevOps Analyst

> "Very good all-rounder, enabling us to operate efficiently across all areas of our GTM function (marketing, sales, customer success)."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6820018)

VR

Verified Reviewer

DATA ANALYST

> "For small firms, it can be expensive, and the free version has fewer functionality."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6633080)

Brittni Harpole C.

Customer Service Representative

> "I like the available customer engagement tools especially the live chatting tool which makes it possible to share updates with customers quickly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6777523)

Katie C.

Growth Consultant

> "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

TC

Torey C.

Junior Golf Tournament Manager

> "Use it to track leads, make your content personable, and make team collaboration easier than evet."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102168)

AF

Andrea F.

Founder

> "For a small team like ours, the cost of scaling to paid plans is expensive compared to other options."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6583000)

RV

Ravi V.

Quality Analyst

> "The interface is easy to understand and the free plan is also helpful in getting started and testing how things work in the CRM"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7017397)

Hannah K.

Vice President

> "The UI is not as intuitive as other CRM's."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7071282)

KA

Khyan A.

SDR

> "The interface is clean, simple, and just makes sense, which makes it way easier to actually use day-to-day."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7098942)

Katie C.

Growth Consultant

> "Even though it's all within one ecosystem, it wasn't nearly as intuitive as I would've liked."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7102359)

VR

Verified Reviewer

Sales Agent

> "Clean and user friendly dashboard"

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7117265)

PS

Pawel S.

Head of Retail

> "Not as intuitive and ui needs improving."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6613662)

FC

Florencia C.

Product Onboarding Specialist

> "What I appreciate most about HubSpot CRM is how intuitive and easy it is to use, even for people without a technical background."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6808021)

BS

Bonile S.

Business Development

> "Not the easiest to implement."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4120813)

NS

Natalie S.

Senior immigration Advisor

> "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6778484)

MB

Mark B.

Owner

> "I found it very difficult to integrate this system into my office and unless you have support staff that are good with software I think it may be challenging..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7011859)

AW

Adam W.

Founder

> "I also integrated the APIs into my product workflow which made it incredibly easy to sync my SaaS product with my CRM."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7022335)

Harry S.

Head of CSM

> "HubSpot’s integrations felt shallow and rigid, often needing workarounds or paid add-ons to sync properly."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7070365)

EB

Eric B.

Agent, Principle

> "The integration with third party softwares make this CRM a cruicial tool to online businesses and campaigns."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6636828)

HI

Harieth I.

Sales representative

> "the integration with other apps could be at times a little tedious."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6660345)

VP

Vikas P.

Director

> "Hubspot has an amazing number of integrations and the apps it doesn't have native integrations for, it is very easy to automate using tools such a Zapier and..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6702465)

SB

Stephan B.

Digital Marketing Manager

> "Lacks some integrations that could really set it over the top."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6655194)

DL

Darlene L.

Estimator-Estimating Coordinator

> "I use HubSpot daily and it is very easy to use and to manage all my information in one place. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#SoftwareAdvice___7118668)

VL

Valerian L.

Support

> "I think HubSpot isn't quite easy to use."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5076152)

AP

Alexandra P.

Retirement Plan Consultant

> "I've been using HubSpot for over a year now, and honestly, it's been really easy to get the hang of it."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7126360)

BD

Brendan D.

Sales

> "It was a little difficult to get used to, but not much worse than any other CRM."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4030543)

JC

Joel C.

Customer Success Manager

> "I found Hubspot very easy to pick up and was using it daily after only an hour of playing around with the system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6555695)

BV

Bart V.

Office Manager

> "HubSpot is not the easiest tool to use."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___4890387)

Eric T.

Managing Member

> "HubSpot CRM is incredibly easy to spin up and begin using. "

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7083063)

Mehandi I.

Sales & Marketing Automation Specialist

> "there is no any aspect of the product which I have found difficult to use."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___3446426)

MD

Melodie D.

CEO

> "We purchased the platform after being assured that it could meet our operational requirements and that implementation would be supported by both HubSpot and..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7166240)

Nicole M.

Sales Enablement Consultant

> "Service module needs a lot of work before it will do everything I consider base requirements of a ticketing system."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6866721)

AD

Alexandre D.

Secretary General

> "If you need to manage customer information and enhance team efficiency, HubSpot CRM is a great option."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___7172275)

NA

Nathan A.

CEO Founder

> "Everything was good, until I got the discount, it should have continued to function the same, but instead we had issues which pretty much forced us to pay the..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6443109)

SH

Sonia H.

Head of Ambient Products

> "Hubspot CRM analysis and reporting tools provide us with truthful insights that help us measure and optimize our customer relationships."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6494065)

AL

Ariel L.

Director of Customer Support and Success

> "Support can be challenging to work with at times."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6827670)

VM

Valentina M.

Sales and Marketing Manager

> "HubSpot CRM has customer segmentation features which helps us to categorize customers in order to offer them with personalized support services based on their..."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___6840041)

SA

Shriyani A.

Assistant manager

> "The least thing which no one like in this customer relationship management software is its features which hard to find."

[See full review](https://www.capterra.com/p/152373/HubSpot-CRM/#Capterra___5085898)

[View Reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

## User interface

4.37 (622)

4.51 (4,484)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Copper

26/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/141642/Copper/#features)

HubSpot CRM

Top features

49/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/152373/HubSpot-CRM/#features)

### Recognition

Copper is recognized as a top-rated tool in 1 Capterra Shortlist reports

HubSpot CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Copper

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Copper

-   By Copper
-   Located in United States
-   Founded in 2013

HubSpot CRM

-   By HubSpot
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$12/month

Price

$25/month

4.1

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-141642/Salesforce-vs-Copper)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$20/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-152373/Salesforce-vs-HubSpot-CRM)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$12/month

Price

$14/month

4.1

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/141642-155928/Copper-vs-Zoho-CRM)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$20/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$12/month

Price

$7/year

4.1

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/141642-204998/Copper-vs-Bigin-by-Zoho-CRM)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$20/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$12/month

Price

$20/month

4.1

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/141642-152769/Copper-vs-eWay-CRM)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$20/month

Price

$250/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$12/month

Price

$250/month

4.1

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/141642-210630/Copper-vs-Kylas)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,852)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$20/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,852)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$12/month

Price

$50/month

4.1

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/141642-157279/Copper-vs-Dynamics-365)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$20/month

Price

$20/month

4.4

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM)