# Compare Copper vs eWay-CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Copper and eWay-CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/141642-152769/Copper-vs-eWay-CRM --- # Copper vs eWay-CRM Features and Cost Comparison Last updated April 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CoppereWay-CRM2/4 selected [Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) [## Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [622 reviews](#user-reviews) Positive 545 Neutral 39 Negative 38 [## eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting Price $20.00/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment RC BB Based on [822 reviews](#user-reviews) Positive 762 Neutral 46 Negative 14 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,542 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.2 Sales Pipeline Management 4.4 Activity Dashboard 4.1 70%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Lead Management 4.4 Sales Pipeline Management 4.2 Activity Dashboard 3.6 User satisfaction User satisfaction 4.4 User reviews[622](https://www.capterra.com/p/141642/Copper/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.1 Customer support 4.3 User satisfaction 4.5 User reviews[822](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack. Best for Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting. ## User reviews Pros & cons DH Deborah H. Sales > "My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6515847) AA Anna A. Head of Sales > "The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "In addition to the typical CRM features and functions, it performs better and faster. Although there are less..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) AA Anna A. Head of Sales > "We haven’t been using Copper for over 3 years, but the subscription kept auto-renewing. When I reached out to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) JM Jovy M. Program Coordinator > "I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) ZR Zach R. VP Of Sales and Marketing > "Lack of templates for emails or sending estimates through it. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6851323) RD Rich D. Managing Director > "The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) JC James C. Customer Success Manager > "Copper's highly customizable setup is also its downfall: there aren't many resources for training to the specific..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) JC James C. Customer Success Manager > "It is highly customizable, allowing my to create a unique workflow for my needs." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) SR Sarah R. VP, Client Relations > "I can't merge duplicate companies without scrolling through the entire list." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) RD Rich D. Managing Director > "We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) RD Rodolfo D. Partner Manager > "I don't if I make a comment on the company pipeline that comment does not appear on the company profile as well." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) JM Jovy M. Program Coordinator > "It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) PS Paul S. Owner > "I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7038734) Luz mary R. teacher > "Automating tasks has greatly improved my efficiency and I am able to set up custom reminders and workflows to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) RH Richard H. Director of New Business > "It doesn't allow me to customize the product as much as I'd like. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) Luz mary R. teacher > "As a business that uses Google Workspace for our daily operations, having a CRM that automatically syncs with..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Does not have ability to see if client has opened the email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) DB David B. CEO Design Principle > "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) DL Dulce L. Legal Assistant > "My main complaint is that once you “relate” an email to copper, you can’t unrelate it. Since we have hundreds of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) CH Cecilia H. VP of Economic Development > "It's very straight forward and has decent functionality for a small business that isn't ready for an expensive,..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6645268) DD Dennis D. Project Manager > "A bit fussy about searching for a name if spelling is incorrect" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6616615) EG Erin G. Sales Operations Specialist > "My company uses Copper because it integrates seamlessly with Gmail." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529) AA Anna A. Head of Sales > "Inability to cancel easily." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) Andrea Yarlyn Q. owner > "I really like it, I can set reminders, set tasks and easily track the progress of my sales opportunities, all..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046772) AH Amber H. Business Development Manager > "There seems to be some holes in analyzing data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) Celeste M. Head of Partnerships > "Copper helps create an easy follow-up and sales process while being cheaper than most CRMs" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603641) JZ Jon Z. Director of Sales > "the customer service is slower than before and literally no one wants to talk to a bot" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) BS Bethany S. Finance Coordinator > "I can see the interactions my colleague have with customers and it is very customizable" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6804673) JH Jonathan H. National HELOC Executive > "Seems to fall behind in functionality compared to industry leaders like Salesforce" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603417) RH Richard H. Director of New Business > "There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) JM James M. Head of Marketing > "The livechat feature isn't live." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) DB Doug B. VP of Engineering > "It definitely has made organizing & monitoring opportunities easier than our previous process." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6651196) DL Dulce L. Legal Assistant > "The only issue I can complain about is not about Copper itself but about the extension I have installed to chrome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) SR Sarah R. VP, Client Relations > "I love the task manager and ease of keeping track of contacts." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) AH Amber H. Business Development Manager > "Not the easiest thing to do." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) DB David B. CEO Design Principle > "It has given me clarity abut my pipeline." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) Anuj N. Marketing Supervisor > "Sometimes, extracting the relevant data is irksome via filters and it tends to impede our reporting process in..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) AM Amy M. Business Development rep. > "I like the user friendly access you have to your complete sales funnel at any given time or place." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6744263) PS Pratham S. Mean Stack Developer > "I don't like that we don't get analytics or the opportunity to plan a follow-up based on the recipient's..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) CK Clayton K. Territory Manager > "Copper is great because it integrates really well with google and the google suite." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342) YE Yolandi E. CEO > "Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even have thought..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5006496) JZ Jon Z. Director of Sales > "simple UI, good integration market for automating related tools" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) RF Ramiro F. Operations Coordinator > "The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4229889) NG Nikki G. Director of Coach Development > "It works so seamlessly that I have never even needed tech support. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) VR Verified Reviewer Sales Manager > "Bugs, data exportation have dates configured as text and I can't change date format (DD/MM/YY), no Portuguese..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3341454) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Great pricing for the small business owners" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) Glena Cristina A. Directora ingenieria producto > "sometimes the search for contacts can be a bit slow." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4775940) JM James M. Head of Marketing > "It's cost effective and much cheaper than the alternatives" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) MAB Marc-Antoine B. Manager, booking agent, label manager, PR > "I think probably the biggest issue I have with Copper is that we are all francophones at Doze Agency. Because..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3021901) RD Rodolfo D. Partner Manager > "Of course there are more features that I need to explore." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) RW Roger W. Owner > "Which dumb-ass executive wakes up one day and takes away customer service!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) MG Monique G. Administrative Assistant > "Exporting tools are very useful." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) VR Verified Reviewer Director > "Some features are lacking like only one email for leads when persons can have many." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010211) MG Monique G. Administrative Assistant > "Easy to use and organize data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) SC Sebastian C. Customer Operations Manager > "Not friendly at all to export information" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3828878) OP Orla P. Sales Manager > "I use google for everything else so this was a breeze to learn" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) PB Philippe B. Sales Engineer > "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765) Luz mary R. teacher > "What I like the most about this platform is that it has an incredible integration with Google applications." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) MM Michael M. Senior Associate > "As a CRM tool, it didn't have very important, basic features for email outreach." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3456630) PS Pratham S. Mean Stack Developer > "It seamlessly connects with the other technologies we use internally, allowing us to automate a variety of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) NY Nathan Y. Managing Director > "I explained the situation to customer service and they reset my account and told me they weren't able to discuss..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) NG Nikki G. Director of Coach Development > "Copper makes my life easier. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) AG Ashley G. ceo > "Partnership referral tracking is cumbersome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337954) Anuj N. Marketing Supervisor > "You get the freedom to integrate extensions/ add-ons from different vendors/ customers & log sales data in one..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) PS Phil S. Sales Manager > "Lots of features are not needed for the basic sale of a grocery product." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3009983) Ana N. Sales associate > "I really like it because I don't have to spend time entering data or doing tedious administrative tasks." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046812) RW Roger W. Owner > "In my 30 years in business Copper by far has the worst customer service on the planet!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) MG Monique G. Administrative Assistant > "Filtering is great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) TM Terry M. Owner > "Not being able to have an attachment to a group email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338012) OP Orla P. Sales Manager > "How easy it is to learn." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) TS Tobias S. Sales Manager > "There are some issues with the extensions to gmail" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337788) TR Tiffany R. Office Manager > "So easy to use! " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6570721) JM Jaime M. Client Services > "The site can be buggy, and hard to plug-into other software." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337896) DN Dainella N. Community Director > "Support has been great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6592892) EG Emma G. Principal > "The project management is not so great once a sale has closed." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338432) RH Richard H. Director of New Business > "How incredibly easy it is to use yet how powerful it is. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) SK Stephanie K. CEO > "Mailchimp is easy to link with Copper but it does not synch both ways." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010031) Petr S. CIO > "there were good reviews so copper made it to the shortlist in selection for a CRM tool" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6144782) NR Nick R. Director of Operations > "Sending a mass email was a bit trying, do to limits" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010216) [View Reviews](https://www.capterra.com/p/141642/Copper/reviews/) RC Radomira C. Sales Representative > "It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114632) JV Jan V. Project manager, technický ředitel > "I miss the function of creating e.g. an entry from the diary function. When e.g. minutes of a meeting are written in the diary, the..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6846634) BB Brandon B. Engineer > "It is good for project tracking, security and tracking sales and follow-ups. When trained to use it effectively you can enjoy the..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7099082) LL Lucie L. Digitazion manager and product development > "Still, one significant con is that it is not possible to view tabs alongside main project/deal information on the first page, which is..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863284) AS Anastasiya S. Marketing Manager > "The fact that it is integrated in the Outlook and the latest updates which make it easier to add new contacts directly from the email,..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6834960) BK Bailey K. IT Manager > "Some simple features, like creating folders inside project documents, are still missing." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315) LR Lubos R. CFO > "It is fully integrated in MS Outlook and has wide reporting possibilities via Power BI." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7102755) PC Petra C. Operational Director > "That feature was perfect for tracking time spent on calls, but it’s no longer available." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604) FK Flore K. Compliance Manager > "The audit trail for emails and tasks makes reviews smoother, and onboarding new users doesn’t take long." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7055497) LZ Lucie Z. Accounting Consultant > "Caller identification is missing/limited — it doesn’t reliably show who is calling based on CRM contacts." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631) GS Gaurav S. Business Development Manager > "Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6577646) RR Ronel R. Administration staff > "Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584448) TJ Tomas J. CEO > "eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565257) VR Verified Reviewer Consultant > "One drawback is that the new version of Outlook does not seem to integrate properly with the system." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7067504) DM Dan M. President > "The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6518643) JK Jana K. production technician > "When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882909) RN Renata N. administrator > "My favorite feature in Eway is how seamlessly it integrates with other systems and how quickly i can access the information i need." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7026343) JP Jiří P. CTO > "It does not seem to be updated and its synchronization does not work reliably." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090) PP Petra P. Account manager > "Certain notifications and reminders for sending emails or completing tasks are also useful." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084) VJ Vlada J. Owner > "In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584304) SS Shivendu S. Family Advocate > "It is not additional apps that are required and instead gives impressive features like request tracking and video training which make it..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6750711) MtR Markéta R. Executive manager > "Settup or adjustments of specific data views in the system are quite complicated for ordinary user and I usually have to ask for support." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7032426) JnP Ján P. Sales manager > "Seamless Outlook integration, intuitive UI, fast search, and reliable sync across our team each day." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009383) BK Bailey K. IT Manager > "Customization takes time for users who are not technical." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315) T Tereza Š. project manager > "The only minor issue is slower performance when there are many records in the diary, but everything else is positive." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054280) KnM Kristýna M. quality manager > "Questions are not direct and lack context for further work with the data. And since we are in the Czech Republic, why can't this..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626) LZ Lucie Z. Accounting Consultant > "Aside from that, it’s a dependable tool for maintaining shared contact information and context." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631) TL Tereza L. Process Analyst > "The online version currently lacks some essential features we need." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991) TL Tereza L. Process Analyst > "Outlook Integration: The native integration with Outlook, a huge plus for our workflow." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991) PD Pavel D. sales > "the Outlook add-in sometimes takes a while to load, which can be a bit frustrating during busy workdays." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832459) AG Alexandra G. KAM > "It supports productivity and helps streamline routine CRM tasks effectively." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114517) DH Debbie H. Business Development Manager > "Sometimes the Search Companies section can be a bit temperamental which then results in duplicate entries." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882819) DD Daniel D. Trader > "It helps me quickly filter customers based on various criteria." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7073988) PP Petra P. Account manager > "Probably the more data there is, the slower it is and the more it freezes." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084) PV Phillip V. Project Coordinator > "Works well if you are connected to a good stable internet, not too great if you are on the road and using slower Wifi speeds." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7058099) P Patrik Č. Quality manager and service technician. > "I wouldn't say I don't like it, but the least convenient thing is that the document templates cannot be edited by the user." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411) KR Katerina R. Senior ELT Consultant > "It allows to manage work smoothly and handle most tasks without any issues." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115121) ML Michaela L. assistant > "Sometimes templates don't get overwritten correctly." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114553) NP Nick P. Sales Director > "We need to develop the system further, but to date, recording key customer information has improved greatly, we are just starting to..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6887450) MR Martin R. Solution Design Engineer > "UI feels a bit outdated." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588) AO Anna O. Project Manager > "simplicity of the tool, it´s working really intuitive and it´s scalable, but depend on values and data which you are monitoring." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089136) MR Martin R. Solution Design Engineer > "Cannot be integrated into the new Outlook." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588) SS Shubham S. Data Analyst > "The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6591367) AK Adam K. Business Development Specialist > "sometimes it feels a bit laggy but not a huge deal." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075) PC Petra C. Operational Director > "The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604) JD Jan D. Senior Partner > "Only available with old Outlook, which does not correspond with the latest approach to IT and customer service." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020078) T Tomáš Š. CEO > "The system is user-friendly, well-integrated with Outlook, and offers many useful features that allow us to manage things independently." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7022918) PH Per H. Engineer > "The endless update delays in the middle of something more important and it turns up just as you are about to leave" [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6833638) DH Daniel H. CSO > "All of this optimizes our internal and external processes and communication within the sales team with minimal effort." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6826528) DG David G. Account Manager > "filtering, but that's just my problem that I forget to turn off the last filter :-). And also system quick response." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863124) KiD Kateřina D. Sales > "We don't use all the modules, but I can imagine that if a company used everything connected, offers, orders, marketing, accounting, it..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6758201) J Jana Ž. Online Business Expert > "Our internal system does not align with eWay's rights settings, which limits our ability to use it fully." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6748223) I Irena Š. Manager of preparation and implementation of orders > "Easy sharing: emails, contacts and projects can be shared within the team" [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908) DK Dan K. CTO > "Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6487611) LK Lucky K. Senior Analyst > "Implementing eWay-CRM became the excellent choice for our corporation, absolutely transforming our project control and revolutionizing..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565017) JE Jan E. Sales and Business > "can't insert emails into a project before they are saved for the first time." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6815128) DK Dana K. Marketing Manager > "Complex applications makes the work of sales and marketing easier, all data is in one place, available also outside the office." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6862987) PC Petra C. Operational Director > "Now it must be entered manually, which is a pity." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604) JR Jana R. Sales Administrative > "I really appreciate the Outlook integration and the ability to keep all client and project information in one place." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7036431) JM Josef M. Sales manager > "Insufficient control over entering duplicate data" [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6836133) PB Pierre B. Scala Developer > "I store all customer info, meeting notes and tasks in one place, so nothing gets lost and everyone stays on the same page." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6793874) JF Jiří F. Senior Consultant > "I also find e-mail management not working as I would expect." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117057) LD Lenka D. plant manager > "The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009177) AR Adam R. Application enginer > "The new visual design is not the best and we are keeping the old one." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6854287) JP Jiří P. CTO > "Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090) KnM Kristýna M. quality manager > "This can be a disadvantage if the program is not sufficiently secure." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626) MtH Markéta H. Marketing Specialist > "I appreciate the clarity when searching for information and the ability to customize workflows." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6873576) JT Jarka T. Senior Consultant > "It's relatively slow, you have to use multiple filters to figure out an information you are looking for... it's not very intuitive and..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6489373) P Patrik Č. Quality manager and service technician. > "Actions associated with transitions between workflow states make my work easier. And certainly the ability to work in the web interface." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411) JS Jozef S. Director > "Unable to connect Pohoda lists and Eway." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020765) I Irena Š. Manager of preparation and implementation of orders > "eWay-CRM is an intuitive CRM system that will be appreciated by companies working with Outlook." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908) MR Martin R. Solution Design Engineer > "Dashboard are basic." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588) RJ Radka J. Výrobní firma > "I like the ability to record notes, save emails and documents, schedule tasks and much more." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6550779) TA Tarannum A. Sales > "The setup process for word export templates is normally lengthily , the inability to do display certain clients location on a map or..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___4934256) VcM Václav M. sales representative > "I have been using eWay-CRM for several years now, and it's clear that the system is continuously being modernized and aims to simplify..." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6827344) RF Rui F. Data Analitics > "Issue with recuring login screen pop up, losing focus of current task." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6728692) Z Zora Š. Project manager > "It saves me a lot of time, we can share project information with the whole team and thats exactly what we need" [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6822642) AV Agoston V. Business Development Manager > "Estimated revenue Column shows "0" result at all business opportunities in the online version." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6669633) AK Adam K. Business Development Specialist > "With this it is then quite simple to manage new contacts and clients" [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075) GR Gretchen R. Vice President > "I accidentally deleted a field and restoring it came with an extra support cost, which was frustrating." [See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6784055) [View Reviews](https://www.capterra.com/p/152769/eWay-CRM/reviews/) ## User interface 4.37 (622) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/) 4.47 (822) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Copper Top features 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/141642/Copper/#features) eWay-CRM 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/152769/eWay-CRM/#features) ### Recognition Copper is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to eWay-CRM ### Deployment & support Copper Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos eWay-CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Copper - By Copper - Located in United States - Founded in 2013 eWay-CRM - By eWay System - Located in United States - Founded in 2008 ## Popular Comparisons [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.1 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/141642-152373/Copper-vs-HubSpot-CRM) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $20/month Price $20/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.1 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-141642/Salesforce-vs-Copper) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $20/month Price $25/month 4.3 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-152769/Salesforce-vs-eWay-CRM) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.1 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/141642-155928/Copper-vs-Zoho-CRM) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $20/month Price $14/month 4.3 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152769-155928/eWay-CRM-vs-Zoho-CRM) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.1 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141642-204998/Copper-vs-Bigin-by-Zoho-CRM) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $20/month Price $7/year 4.3 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152769-204998/eWay-CRM-vs-Bigin-by-Zoho-CRM) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $12/month Price $50/month 4.1 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/141642-157279/Copper-vs-Dynamics-365) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $20/month Price $50/month 4.3 Features 4.3 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/152769-157279/eWay-CRM-vs-Dynamics-365) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $12/month Price $14.99/month 4.1 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141642-178819/Copper-vs-EngageBay-Marketing) [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $20/month Price $19/month 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-152769/Pipedrive-vs-eWay-CRM)