--- title: "Compare Copper vs Dynamics 365 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Copper and Dynamics 365 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/141642-157279/Copper-vs-Dynamics-365" page_type: "comparison" language: "en" --- # Copper vs Dynamics 365 Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CopperDynamics 3652/4 selected [Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [622 reviews](#user-reviews) Positive 545 Neutral 39 Negative 38 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,858 reviews](#user-reviews) Positive 5,169 Neutral 553 Negative 136 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 4.1 Contact Database 4.3 Data Import/Export 4.1 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 4.4 Contact Database 4.5 Data Import/Export 4.5 User satisfaction User satisfaction 4.4 User reviews[622](https://www.capterra.com/p/141642/Copper/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.1 Customer support 4.3 User satisfaction 4.4 User reviews[5,858](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons DH Deborah H. Sales > "My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6515847) AA Anna A. Head of Sales > "The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "In addition to the typical CRM features and functions, it performs better and faster. Although there are less..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) AA Anna A. Head of Sales > "We haven’t been using Copper for over 3 years, but the subscription kept auto-renewing. When I reached out to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) JM Jovy M. Program Coordinator > "I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) JC James C. Customer Success Manager > "Copper's highly customizable setup is also its downfall: there aren't many resources for training to the specific..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) RD Rich D. Managing Director > "The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) SR Sarah R. VP, Client Relations > "I can't merge duplicate companies without scrolling through the entire list." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) JC James C. Customer Success Manager > "It is highly customizable, allowing my to create a unique workflow for my needs." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) RD Rodolfo D. Partner Manager > "I don't if I make a comment on the company pipeline that comment does not appear on the company profile as well." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) RD Rich D. Managing Director > "We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) PS Paul S. Owner > "I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7038734) JM Jovy M. Program Coordinator > "It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) ZR Zach R. VP Of Sales and Marketing > "Lack of templates for emails or sending estimates through it. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6851323) CH Cecilia H. VP of Economic Development > "It's very straight forward and has decent functionality for a small business that isn't ready for an expensive,..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6645268) RH Richard H. Director of New Business > "It doesn't allow me to customize the product as much as I'd like. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) EG Erin G. Sales Operations Specialist > "My company uses Copper because it integrates seamlessly with Gmail." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Does not have ability to see if client has opened the email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) Andrea Yarlyn Q. owner > "I really like it, I can set reminders, set tasks and easily track the progress of my sales opportunities, all..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046772) DL Dulce L. Legal Assistant > "My main complaint is that once you “relate” an email to copper, you can’t unrelate it. Since we have hundreds of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) Celeste M. Head of Partnerships > "Copper helps create an easy follow-up and sales process while being cheaper than most CRMs" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603641) DD Dennis D. Project Manager > "A bit fussy about searching for a name if spelling is incorrect" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6616615) BS Bethany S. Finance Coordinator > "I can see the interactions my colleague have with customers and it is very customizable" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6804673) AA Anna A. Head of Sales > "Inability to cancel easily." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) RH Richard H. Director of New Business > "There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) AH Amber H. Business Development Manager > "There seems to be some holes in analyzing data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) DB Doug B. VP of Engineering > "It definitely has made organizing & monitoring opportunities easier than our previous process." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6651196) JZ Jon Z. Director of Sales > "the customer service is slower than before and literally no one wants to talk to a bot" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) SR Sarah R. VP, Client Relations > "I love the task manager and ease of keeping track of contacts." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) JH Jonathan H. National HELOC Executive > "Seems to fall behind in functionality compared to industry leaders like Salesforce" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603417) AM Amy M. Business Development rep. > "I like the user friendly access you have to your complete sales funnel at any given time or place." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6744263) JM James M. Head of Marketing > "The livechat feature isn't live." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) CK Clayton K. Territory Manager > "Copper is great because it integrates really well with google and the google suite." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342) DL Dulce L. Legal Assistant > "The only issue I can complain about is not about Copper itself but about the extension I have installed to chrome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) JZ Jon Z. Director of Sales > "simple UI, good integration market for automating related tools" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) AH Amber H. Business Development Manager > "Not the easiest thing to do." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) DB David B. CEO Design Principle > "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) Anuj N. Marketing Supervisor > "Sometimes, extracting the relevant data is irksome via filters and it tends to impede our reporting process in..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) DB David B. CEO Design Principle > "It has given me clarity abut my pipeline." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) PS Pratham S. Mean Stack Developer > "I don't like that we don't get analytics or the opportunity to plan a follow-up based on the recipient's..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) Luz mary R. teacher > "Automating tasks has greatly improved my efficiency and I am able to set up custom reminders and workflows to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) RF Ramiro F. Operations Coordinator > "The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4229889) NG Nikki G. Director of Coach Development > "It works so seamlessly that I have never even needed tech support. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) VR Verified Reviewer Sales Manager > "Bugs, data exportation have dates configured as text and I can't change date format (DD/MM/YY), no Portuguese..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3341454) Luz mary R. teacher > "As a business that uses Google Workspace for our daily operations, having a CRM that automatically syncs with..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) Glena Cristina A. Directora ingenieria producto > "sometimes the search for contacts can be a bit slow." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4775940) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Great pricing for the small business owners" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) YE Yolandi E. CEO > "Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even have thought..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5006496) JM James M. Head of Marketing > "It's cost effective and much cheaper than the alternatives" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) RW Roger W. Owner > "Which dumb-ass executive wakes up one day and takes away customer service!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) RD Rodolfo D. Partner Manager > "Of course there are more features that I need to explore." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) PB Philippe B. Sales Engineer > "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765) MG Monique G. Administrative Assistant > "Exporting tools are very useful." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) MM Michael M. Senior Associate > "As a CRM tool, it didn't have very important, basic features for email outreach." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3456630) MG Monique G. Administrative Assistant > "Easy to use and organize data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) NY Nathan Y. Managing Director > "I explained the situation to customer service and they reset my account and told me they weren't able to discuss..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) OP Orla P. Sales Manager > "I use google for everything else so this was a breeze to learn" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) AG Ashley G. ceo > "Partnership referral tracking is cumbersome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337954) PS Pratham S. Mean Stack Developer > "It seamlessly connects with the other technologies we use internally, allowing us to automate a variety of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) RW Roger W. Owner > "In my 30 years in business Copper by far has the worst customer service on the planet!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) NG Nikki G. Director of Coach Development > "Copper makes my life easier. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) TM Terry M. Owner > "Not being able to have an attachment to a group email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338012) Anuj N. Marketing Supervisor > "You get the freedom to integrate extensions/ add-ons from different vendors/ customers & log sales data in one..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) TS Tobias S. Sales Manager > "There are some issues with the extensions to gmail" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337788) Ana N. Sales associate > "I really like it because I don't have to spend time entering data or doing tedious administrative tasks." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046812) JM Jaime M. Client Services > "The site can be buggy, and hard to plug-into other software." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337896) MG Monique G. Administrative Assistant > "Filtering is great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) EG Emma G. Principal > "The project management is not so great once a sale has closed." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338432) OP Orla P. Sales Manager > "How easy it is to learn." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) MAB Marc-Antoine B. Manager, booking agent, label manager, PR > "I think probably the biggest issue I have with Copper is that we are all francophones at Doze Agency. Because..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3021901) TR Tiffany R. Office Manager > "So easy to use! " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6570721) NC Natalie C. Content Strategist > "I'm not sure if this is a problem with Copper, or merely with our implementation of it." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3352984) DN Dainella N. Community Director > "Support has been great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6592892) NY Nathan Y. Managing Director > "I was billed for 10 months after I thought I cancelled. When I tried to login after noticing the charges, I was..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) RH Richard H. Director of New Business > "How incredibly easy it is to use yet how powerful it is. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) MR Maggie R. Digital Marketing > "Copper was lacking in terms of features." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3448451) Petr S. CIO > "there were good reviews so copper made it to the shortlist in selection for a CRM tool" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6144782) NY Nathan Y. Managing Director > "Labyrinthian cancellation process with UI designed to lead users as far away from a successful cancellation as..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) Anuj N. Marketing Supervisor > "The best feature of Copper is that it adapts the look & feel of Google apps." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) RB Robert B. Commercial Business Manager > "The canned reports were not useful to us." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937) DKS Denese Kyle S. Executive Assistant > "I like that we can access the software via mobile device and easily navigate." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4595998) PB Philippe B. Sales Engineer > "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765) KG Kayla G. Founder, CEO > "Copper is a fantastic CRM for startups leveraging Gmail that want seamless integration and an intuitive UI." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338656) PD Pressilla D. Broker > "It didn't integrate with my phone system which is probably the biggest reason that I switched to another CRM." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___2534869) RB Robert B. Commercial Business Manager > "Also the customization options were very useful." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937) AH Amber H. Business Development Manager > "Not the easiest thing to do." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) MC Mark C. SalesManager > "I have enjoyed Copper, it's way to use, tracks everything I need it to and only wish there was an easy way to set..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582) MC Mark C. SalesManager > "I have tried many times but it just seems to difficult to do something that would seem to be an easy process." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582) EG Erin G. Sales Operations Specialist > "My company uses Copper because it integrates seamlessly with Gmail." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529) JZ Jon Z. Director of Sales > "the customer service is slower than before and literally no one wants to talk to a bot" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) CK Clayton K. Territory Manager > "Copper is great because it integrates really well with google and the google suite." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342) RW Roger W. Owner > "Which dumb-ass executive wakes up one day and takes away customer service!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) JZ Jon Z. Director of Sales > "simple UI, good integration market for automating related tools" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) RW Roger W. Owner > "In my 30 years in business Copper by far has the worst customer service on the planet!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) DB David B. CEO Design Principle > "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) JA Julia A. Senior Account Executive > "Customer service was not good." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3233855) [View Reviews](https://www.capterra.com/p/141642/Copper/reviews/) Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Andrea L. Innovation Manager > "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Christopher V. Human Relations > "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Christopher V. Human Relations > "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Blake A. IT Technician > "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Blake A. IT Technician > "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) VR Verified Reviewer CEO > "Sometimes it becomes slow and there are random bugs with invoicing and bank sync." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930) VR Verified Reviewer Sales Specialist > "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474) AV Arne V. Controller > "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) JP Jonathan P. Digital Content Specialist > "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Christopher V. Human Relations > "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Breanna G. Onboarding Coordinator > "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) SS Sarita S. Lead software engineer > "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MS Martina S. VP > "It often feels like a system built for administrators rather than everyday users." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) BL Byron L. Software Developer > "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) Breanna G. Onboarding Coordinator > "Training new staff on it is difficult." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) VR Verified Reviewer Full Stack Developer > "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) MB Matt B. Senior Software Engineer at JEOL USA > "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) RG Rne G. Sales > "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MG MARIE G. Accountant > "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MTA Md Tabrez A. Senior Associate > "Sometimes the performance goes wrong, otherwise, all is good." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390) AV Alexandra V. People Business Partner > "Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) Masud R. owner > "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646) Dixit V. Support Engineer > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623) DY Deniz Y. Software Developer > "You have to really invest some tutorial for using 100% of the features which I still can't." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856) CD Christian D. Manager > "However, I'm hopeful that it will get to that point with further investment from Microsoft." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) SH Shane H. accounts > "Some users also feel that they are paying for features they don't need or use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867) TF Tayo F. Consultant > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219) VR Verified Reviewer Administration > "Having to pay a fee, as I am unemployed" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728) Cristian S. Especialista en marketing > "Learning the platform and tools required a strong investment at the beginning, the results were immediate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5061217) RM Renaud M. CCO > "It was ok, but I fund the software to be too cumbersome to use efficiently" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185) RW Ray W. Senior Consultwnt > "Great product to be honest, many different modules. But very good user interface but can be costly for implementation." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) VK Victor K. Freelencer > "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236) AL Andre L. Program Manager > "First, the interface is a bit clunky and unorganized." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848) VH Victor H. CEO > "Microsoft Dynamics has the applications a lot of companies use these day, which makes it easy to interact with them." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6076038) JM Justus M. Freelancer > "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) SB Saurabh B. Area Sales Manager > "Interface is good for PC as well as Mobile." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4299995) JM Justus M. Freelancer > "Additionally, some users may find the user interface to be less intuitive compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) GN Gabriel N. Senior accounting officer > "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) VR Verified Reviewer IT Infrastructure analyst > "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) MM Mary M. Business Development > "integration with some social media like whatsapp is missing" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5049456) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MS Manmohan S. Manager > "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124) RD Raymond D. Client service Agent > "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336) CW Cavan W. SDR Leader > "Mostly ok, frustrating and hard to keep up to date." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751) AS Adefemi S. Customer service representative > "I like it’s an all round application that makes tasks easy." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572) KP Karen P. Quality Engineer > "Changes to the out the box version can be difficult to make" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735) NR Nilisha R. Compensation specialist > "Very easy to use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) WL Warren L. General Manager > "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899) DT Doreen T. Service Manager > "Also, it is easy to get overwhelmed by all the options." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5084994) LD Linus D. Marketing Director > "Dynamics 365 has a significant customer support players, and this resolves challenges that occur." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881) IN Isaiah N. Digital sales manager > "Its customer support is slow at times and one is forced to wait for long" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377) TW Toshia W. Owner > "It has a amazing support system build in." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696) RC Ryan C. Operations Manager > "Expensive but all good until there is an issue as customer support won't help" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713) Mirza S. Software Tester > "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in my..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685) JP Jesus P. IT MANAGER > "Technical support was difficult and implementation was difficult" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#SoftwareAdvice___5048967) AC Anil C. Educator > "Provides personalized connected service and better support across channels. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375) VR Verified Reviewer App integrations specialist > "Poor support on mac." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface 4.37 (622) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,858) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Copper Top features 26/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/141642/Copper/#features) Dynamics 365 18/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition Copper is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Dynamics 365 ### Deployment & support Copper Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Copper - By Copper - Located in United States - Founded in 2013 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.1 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-141642/Salesforce-vs-Copper) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $50/month Price $20/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.1 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/141642-152373/Copper-vs-HubSpot-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.1 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/141642-155928/Copper-vs-Zoho-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $50/month Price $14/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.1 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141642-204998/Copper-vs-Bigin-by-Zoho-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $50/month Price $31.1/month 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.1 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141642-210630/Copper-vs-Kylas) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $50/month Price $7/year 4.3 Features 4.5 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $12/month Price $20/month 4.1 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/141642-152769/Copper-vs-eWay-CRM) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) $50/month Price Contact vendor for pricing 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365)