--- title: "Compare Copper vs Act! 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Copper and Act! based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/141642-175860/Copper-vs-Act" page_type: "comparison" language: "en" --- # Copper vs Act! Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CopperAct!2/4 selected [Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) [Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) [## Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [622 reviews](#user-reviews) Positive 545 Neutral 39 Negative 38 [## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) Starting Price $30.00/month Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.6 Reviews Sentiment Based on [933 reviews](#user-reviews) Positive 674 Neutral 107 Negative 152 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 4.1 Contact Database 4.3 Data Import/Export 4.1 79%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.1 Contact Database 4.6 Data Import/Export 4.1 User satisfaction User satisfaction 4.4 User reviews[622](https://www.capterra.com/p/141642/Copper/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.1 Customer support 4.3 User satisfaction 3.9 User reviews[933](https://www.capterra.com/p/175860/Act/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.6 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack. Best for Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results. ## User reviews Pros & cons DH Deborah H. Sales > "My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6515847) AA Anna A. Head of Sales > "The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "In addition to the typical CRM features and functions, it performs better and faster. Although there are less..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) AA Anna A. Head of Sales > "We haven’t been using Copper for over 3 years, but the subscription kept auto-renewing. When I reached out to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) JM Jovy M. Program Coordinator > "I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) JC James C. Customer Success Manager > "Copper's highly customizable setup is also its downfall: there aren't many resources for training to the specific..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) RD Rich D. Managing Director > "The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) SR Sarah R. VP, Client Relations > "I can't merge duplicate companies without scrolling through the entire list." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) JC James C. Customer Success Manager > "It is highly customizable, allowing my to create a unique workflow for my needs." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) RD Rodolfo D. Partner Manager > "I don't if I make a comment on the company pipeline that comment does not appear on the company profile as well." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) RD Rich D. Managing Director > "We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) PS Paul S. Owner > "I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7038734) JM Jovy M. Program Coordinator > "It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) ZR Zach R. VP Of Sales and Marketing > "Lack of templates for emails or sending estimates through it. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6851323) CH Cecilia H. VP of Economic Development > "It's very straight forward and has decent functionality for a small business that isn't ready for an expensive,..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6645268) RH Richard H. Director of New Business > "It doesn't allow me to customize the product as much as I'd like. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) EG Erin G. Sales Operations Specialist > "My company uses Copper because it integrates seamlessly with Gmail." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Does not have ability to see if client has opened the email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) Andrea Yarlyn Q. owner > "I really like it, I can set reminders, set tasks and easily track the progress of my sales opportunities, all..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046772) DL Dulce L. Legal Assistant > "My main complaint is that once you “relate” an email to copper, you can’t unrelate it. Since we have hundreds of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) Celeste M. Head of Partnerships > "Copper helps create an easy follow-up and sales process while being cheaper than most CRMs" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603641) DD Dennis D. Project Manager > "A bit fussy about searching for a name if spelling is incorrect" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6616615) BS Bethany S. Finance Coordinator > "I can see the interactions my colleague have with customers and it is very customizable" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6804673) AA Anna A. Head of Sales > "Inability to cancel easily." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) RH Richard H. Director of New Business > "There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) AH Amber H. Business Development Manager > "There seems to be some holes in analyzing data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) DB Doug B. VP of Engineering > "It definitely has made organizing & monitoring opportunities easier than our previous process." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6651196) JZ Jon Z. Director of Sales > "the customer service is slower than before and literally no one wants to talk to a bot" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) SR Sarah R. VP, Client Relations > "I love the task manager and ease of keeping track of contacts." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) JH Jonathan H. National HELOC Executive > "Seems to fall behind in functionality compared to industry leaders like Salesforce" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603417) AM Amy M. Business Development rep. > "I like the user friendly access you have to your complete sales funnel at any given time or place." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6744263) JM James M. Head of Marketing > "The livechat feature isn't live." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) CK Clayton K. Territory Manager > "Copper is great because it integrates really well with google and the google suite." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342) DL Dulce L. Legal Assistant > "The only issue I can complain about is not about Copper itself but about the extension I have installed to chrome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) JZ Jon Z. Director of Sales > "simple UI, good integration market for automating related tools" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) AH Amber H. Business Development Manager > "Not the easiest thing to do." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) DB David B. CEO Design Principle > "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) Anuj N. Marketing Supervisor > "Sometimes, extracting the relevant data is irksome via filters and it tends to impede our reporting process in..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) DB David B. CEO Design Principle > "It has given me clarity abut my pipeline." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) PS Pratham S. Mean Stack Developer > "I don't like that we don't get analytics or the opportunity to plan a follow-up based on the recipient's..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) Luz mary R. teacher > "Automating tasks has greatly improved my efficiency and I am able to set up custom reminders and workflows to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) RF Ramiro F. Operations Coordinator > "The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4229889) NG Nikki G. Director of Coach Development > "It works so seamlessly that I have never even needed tech support. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) VR Verified Reviewer Sales Manager > "Bugs, data exportation have dates configured as text and I can't change date format (DD/MM/YY), no Portuguese..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3341454) Luz mary R. teacher > "As a business that uses Google Workspace for our daily operations, having a CRM that automatically syncs with..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) Glena Cristina A. Directora ingenieria producto > "sometimes the search for contacts can be a bit slow." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4775940) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Great pricing for the small business owners" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) YE Yolandi E. CEO > "Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even have thought..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5006496) JM James M. Head of Marketing > "It's cost effective and much cheaper than the alternatives" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) RW Roger W. Owner > "Which dumb-ass executive wakes up one day and takes away customer service!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) RD Rodolfo D. Partner Manager > "Of course there are more features that I need to explore." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) PB Philippe B. Sales Engineer > "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765) MG Monique G. Administrative Assistant > "Exporting tools are very useful." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) MM Michael M. Senior Associate > "As a CRM tool, it didn't have very important, basic features for email outreach." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3456630) MG Monique G. Administrative Assistant > "Easy to use and organize data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) NY Nathan Y. Managing Director > "I explained the situation to customer service and they reset my account and told me they weren't able to discuss..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) OP Orla P. Sales Manager > "I use google for everything else so this was a breeze to learn" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) AG Ashley G. ceo > "Partnership referral tracking is cumbersome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337954) PS Pratham S. Mean Stack Developer > "It seamlessly connects with the other technologies we use internally, allowing us to automate a variety of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) RW Roger W. Owner > "In my 30 years in business Copper by far has the worst customer service on the planet!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) NG Nikki G. Director of Coach Development > "Copper makes my life easier. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) TM Terry M. Owner > "Not being able to have an attachment to a group email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338012) Anuj N. Marketing Supervisor > "You get the freedom to integrate extensions/ add-ons from different vendors/ customers & log sales data in one..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) TS Tobias S. Sales Manager > "There are some issues with the extensions to gmail" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337788) Ana N. Sales associate > "I really like it because I don't have to spend time entering data or doing tedious administrative tasks." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046812) JM Jaime M. Client Services > "The site can be buggy, and hard to plug-into other software." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337896) MG Monique G. Administrative Assistant > "Filtering is great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) EG Emma G. Principal > "The project management is not so great once a sale has closed." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338432) OP Orla P. Sales Manager > "How easy it is to learn." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) MAB Marc-Antoine B. Manager, booking agent, label manager, PR > "I think probably the biggest issue I have with Copper is that we are all francophones at Doze Agency. Because..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3021901) TR Tiffany R. Office Manager > "So easy to use! " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6570721) NC Natalie C. Content Strategist > "I'm not sure if this is a problem with Copper, or merely with our implementation of it." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3352984) DN Dainella N. Community Director > "Support has been great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6592892) NY Nathan Y. Managing Director > "I was billed for 10 months after I thought I cancelled. When I tried to login after noticing the charges, I was..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) RH Richard H. Director of New Business > "How incredibly easy it is to use yet how powerful it is. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) MR Maggie R. Digital Marketing > "Copper was lacking in terms of features." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3448451) Petr S. CIO > "there were good reviews so copper made it to the shortlist in selection for a CRM tool" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6144782) NY Nathan Y. Managing Director > "Labyrinthian cancellation process with UI designed to lead users as far away from a successful cancellation as..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) Anuj N. Marketing Supervisor > "The best feature of Copper is that it adapts the look & feel of Google apps." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) RB Robert B. Commercial Business Manager > "The canned reports were not useful to us." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937) DKS Denese Kyle S. Executive Assistant > "I like that we can access the software via mobile device and easily navigate." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4595998) PB Philippe B. Sales Engineer > "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765) KG Kayla G. Founder, CEO > "Copper is a fantastic CRM for startups leveraging Gmail that want seamless integration and an intuitive UI." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338656) PD Pressilla D. Broker > "It didn't integrate with my phone system which is probably the biggest reason that I switched to another CRM." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___2534869) RB Robert B. Commercial Business Manager > "Also the customization options were very useful." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937) AH Amber H. Business Development Manager > "Not the easiest thing to do." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) MC Mark C. SalesManager > "I have enjoyed Copper, it's way to use, tracks everything I need it to and only wish there was an easy way to set..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582) MC Mark C. SalesManager > "I have tried many times but it just seems to difficult to do something that would seem to be an easy process." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582) EG Erin G. Sales Operations Specialist > "My company uses Copper because it integrates seamlessly with Gmail." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529) JZ Jon Z. Director of Sales > "the customer service is slower than before and literally no one wants to talk to a bot" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) CK Clayton K. Territory Manager > "Copper is great because it integrates really well with google and the google suite." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342) RW Roger W. Owner > "Which dumb-ass executive wakes up one day and takes away customer service!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) JZ Jon Z. Director of Sales > "simple UI, good integration market for automating related tools" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) RW Roger W. Owner > "In my 30 years in business Copper by far has the worst customer service on the planet!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) DB David B. CEO Design Principle > "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) JA Julia A. Senior Account Executive > "Customer service was not good." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3233855) [View Reviews](https://www.capterra.com/p/141642/Copper/reviews/) JC Jamie C. Owner > "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) Clive B. Partner > "does not interact with the new Outlook email system, this means that if you rely on meetings etc being..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185478) DS Dominic S. Financial advisor > "The contact management features are especially helpful, allowing us to keep detailed records of client..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809) JC Jamie C. Owner > "Currently, when a contact is copied, the associated relationship records are not carried over and must be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) JC Jamie C. Owner > "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) BC Brian C. Director > "By tying our database to online forms, we increase the risk of bad info overwriting good data." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161) JW Janet W. President > "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606) PR Paul R. sales manager > "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) JC Jamie C. Owner > "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) DM Daniel M. President > "We are being slowly pushed into a cloud service that does not integrate well with how we store documents." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090) DM Dan M. President > "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) KE Kari E. CEO > "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JS Jack S. Owner > "Full data management / CRM making it easy to systematically process the collection, storing, updating and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063) SL Scott L. Mortgage Loan Officer > "Complicated setup and maintenance — backups, updates, and database management could become frustrating." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) LT Lydia T. Chief of Staff > "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) LT Lydia T. Chief of Staff > "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes;..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) DM Dan M. President > "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) TG Tyler G. Director of Business Development > "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) PR Paul R. sales manager > "The productivity and efficiency has freed up time to focus on getting more customers and service my current..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) LT Lydia T. Chief of Staff > "Formatting issues with the notes section, and constant glitching." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) SL Scott L. Mortgage Loan Officer > "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) AH Andres H. Sales Engineer > "Crashes my outlook and often loses setting with Google Integration." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) RP Rachel P. Business Assistant > "The amount of customization and details you can add to an email makes our emails unique. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) JF Jennifer F. Owner > "The issues with time it takes screen to change when completing activities." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286) JC Jamie C. Owner > "It allows me to efficiently reach out to all of my customers while still personalizing communications." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) LB Lori B. president > "I can't get it to sync with my Google calendar--just doesn't work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) AP Andrew P. VP > "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone,..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256) VT Vanessa T. School Board President > "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) JM James M. REALTOR > "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845) RD Regina D. Administrator > "The way the group emails feature works is less than idea." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) KE Kari E. CEO > "I appreciate having the capability of synchronizing updated information to the cloud." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JH Jayne H. Accounting > "I find going to lookup contact from the calendar extremely slow." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158) RT Ron T. Owner > "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782) RD Regina D. Administrator > "For example, when using a mail merge, the formatting can be strange." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) BR Barbie R. Office Manager > "I love being able to have all my contacts and information about my contacts all in one app." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231) PR PAUL R. President > "Act does not work well with the new version of MS Outlook." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) JR Jim R. Regional VP Sales, NA > "Sometimes the features don't work properly requiring a restart." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174) BG Bev G. Director > "We don't currently use it to it's full potential but are loving the way we can customise it to suit our..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838) KA Kevin A. Sales > "The desktop version is a very old format and data can be old." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) KE Kari E. CEO > "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) WC William C. Owner > "Dont like the $30 monthly fee to access my data. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608) MR Micky R. Operations Manager > "I recommend it to my clients and usually setup a custom contact screen and fields for them." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KG Kerri G. President > "i can't easily look up machines i have sold by model or state. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) Kevin H. Sr. Registered Client Service Associate > "Sharing a calendar and viewing others event is helpful." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807) MT Mike T. Vistage Chair > "I feel like I am sitting forever and often go to other tasks during wait." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JB John B. Senior Vice President > "Don’t like high price increase after using for so many years with no assistance from ACT." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) TR Tammy R. Admin Sales management > "I am able to use it for organizing out data for the most part." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260) MR Micky R. Operations Manager > "A few bugs that have been around for years and never fixed." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) BN BRAD N. SALES ENGINEER > "This new form of note taking tool has helped to keep me on track with all of my customers." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) LW Lizzie W. Project Coordinator > "The customer service and support offered with Act! makes it one of the best off the shelf CRM systems I've used." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) KG Kerri G. President > "Queries are hard to figure out how to create" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) KG Kerri G. President > "I like the cloud base version, it is helpful using the mobile version as well. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) SM Scott M. Managing Director > "It not always accessible and sometimes locks us out for no reason so needs a customer service call." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325) MV Maria V. Owner > "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931) TF Thom F. Owner > "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "The cloud version is clunky." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) KA Kevin A. Sales > "Have used Act to keep up with vendors and customers, and the history is invaluable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) KW Kevin W. Manager > "I like the software's ability to track my emails to clients for future reference." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MC Marianne C. Office Manager > "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642) DB Danny B. Recruiter > "It has been one problem after another including an update that changed all the search functions without getting..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404) NA Nita A. Secretary > "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794) TG Tyler G. Director of Business Development > "The marketing automation is not easy to work with. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) MR Micky R. Operations Manager > "Having groups and fields really make it possible to do so much." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) VR Verified Reviewer Regional Sales Manager > "Slow operating and outdated, needs to be updated to join the 21st century." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141) AH Andres H. Sales Engineer > "Good for keeping track of custoemrs" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) MR Micky R. Operations Manager > "I love the desktop but really hate the online version." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KW Kevin W. Manager > "In my business, tracking calls and setting meetings is very important." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) VT Vanessa T. School Board President > "Customer Support was great when we were having trouble installing due to our internet." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) TF Thom F. Owner > "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) DM Dan M. President > "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) JR James R. President > "I have trouble if I have to move fields around." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048) LW Lizzie W. Project Coordinator > "The customer service and support provided with Act! is far above that of any other system I have used at work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) BA Bob A. Sales > "Have been a longtime user (over 10 years) easy to use and support has been good. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136738) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) SH Sean H. CRO > "Nice interface with easy-to-use features. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___3352668) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) MV Mantas V. Accountant > "Very user friendly, everything is on one window and even new user can understand mostly everything, recommend" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___2687745) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JW John W. Sales Representative > "I have a hard time using Act!" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) NL Nick L. VP > "They have helped with the integration of contacts. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MZ Maggi Z. Office Manager > "Sometimes it glitches and had no support from until recently." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710) MT Mark T. President > "It has been an integral part of my business and has been an important factor in our success." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163) JB John B. Senior Vice President > "IT service, trouble understanding techs." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) KA Kevin A. Sales > "Been has been using Act for 20+ years; easy to use and dependable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) SM Sam M. CEO-Founder > "Too techy for me." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209) [View Reviews](https://www.capterra.com/p/175860/Act/reviews/) ## User interface 4.37 (622) [Act!](https://www.capterra.com/p/175860/Act/) 3.91 (933) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Copper Top features 26/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/141642/Copper/#features) Act! 21/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/175860/Act/#features) ### Recognition Copper is recognized as a top-rated tool in 1 Capterra Shortlist reports Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Copper Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Act! Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Copper - By Copper - Located in United States - Founded in 2013 Act! - By Act! - Located in United States - Founded in 1987 ## Popular Comparisons [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.1 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-141642/Salesforce-vs-Copper) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $30/month Price $25/month 3.9 Features 4.4 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.1 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/141642-152373/Copper-vs-HubSpot-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $30/month Price $20/month 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.1 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/141642-155928/Copper-vs-Zoho-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $30/month Price $14/month 3.9 Features 4.3 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.1 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141642-204998/Copper-vs-Bigin-by-Zoho-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $30/month Price $50/month 3.9 Features 4.3 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.1 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141642-210630/Copper-vs-Kylas) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $30/month Price $7/year 3.9 Features 4.5 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $12/month Price $20/month 4.1 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/141642-152769/Copper-vs-eWay-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $30/month Price $250/month 3.9 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175860-210630/Act-vs-Kylas)