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For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack.
Jungo is scaled for enterprise volume.
An excellent tool to optimize opportunity management and strengthen customer relationships.
When I contact customer service, they said that per their policy, not only was that charge valid, but that I would be charged AGAIN next month before charges stopped.
I love that it syncs to our G-Suite environment. Having all of that information on a record is truly helpful to gain insight on our relationship with a customer.
TERRIBLE customer service. DECEPTIVE cancellation policy.
I'm very very glad Google pushed ProsperWorks when signing up for Google Business Apps. The seamless integration with Gmail is amazing.
We wanted email tracking. While Copper offers rudimentary and amateurish tracking, they have completely abandoned the feature, despite continuing to describe it on their site.
Great functionality right out of the box, easy to customize, great reporting functionality, excellent Chrome extension, seamless integration with Gmail.
When I asked about a refund for the past 10 months, they said that I should have cancelled and when I said that I did, they said prove it.
The system does help keep track of all your activities with your clients and allows for great follow up features, it integrates great with Bombomb and other feature.
They have since stopped their efforts of collection, but that was after i got over 30 emails from a crazy attorney out in Arizona. MAKE SURE YOU GET A CONFIRMATION EMAIL WHEN YOU CANCEL YOUR ACCOUNT.
I love the program, it has so many functions and it is wonderful for marketing and keep track of your loans and leads.
For weeks i was in a salesforce looop and it was the worst experience with foreign customer service i have ever had. I eventually figured out i was in the wrong "help" area.
This software is fantastic to get an overall snapshot of your business ytd. The concierge service is amazing as well and will automatically send your clients holiday cards and gifts for 3 years.
This was the worst failed investment I have ever invested in.
Making sure my customers are kept in touch with is very important and so far i like it. The deal management is nice too.
Terrible all around: Customer service to the software itself.
Jo B.: Hi, I'm Jo. I'm the CEO of a tech company. My rating for Copper is four out of five stars, and you can click below for more reviews. Before Copper, my company was actually using Freshdesk to manage its CRM, but we just didn't find that it was really so user friendly, and we wanted to see what else was on the market. And then we found Copper, and that integrates with Gmail. And that just absolutely was so much better than the system that we were using before. The main reason we chose Copper was the seamless Gmail integration. It really just means that there's so much less admin, and there's a real certainty for the team that everything has been updated. So, that for us was the major ticket item. We also really liked the user interface. We find it very intuitive. When we did the testing, very quickly the whole team was able to understand the system and navigate around it. So, that was also a big plus for us. Because we're a tech company, we also wanted to integrate Copper into our own software and how our clients were logging in. And so we were able to link with Zapier, and the fact that we could set that up in a really smooth way was also very important for us. Our team found getting started with Copper really, really simple. We just exported all of our contacts and all of the data that we had in our previous CRM, put it into the Copper templates, and uploaded it all. So, we were up and running within an hour or so. It was also great because our team didn't need any training. They found the system very intuitive, and before long, we had people setting up templates, creating custom fields, and we'd really customized the whole system to fit exactly for our business. If someone was looking for a CRM and they were considering Copper, I would definitely say you should give it a go. I think the way that it can integrate with other tools, for us with the G suite and with Gmail, but also the fact that we've managed to integrate it with our software as a service subscription system and our own app has really made it just completely essential in our company. And I would highly recommend giving it a go, and checking out how easy it is to use as a user tool.
Brian: My name is Brian. I'm a senior loan officer. Company I'm with is roughly 25 to 50 employees, and I would give Jungo, depending on what I'm using it for, four. I use it for lead management to keep track of my prospects as well as my real estate partners. It helps me keep notes and update if I've had a conversation with them, what their needs are, and it's pretty nice that I get to customize it from the ground up as well. Part of it, it has so many different options you can pick from. You basically build what it is that you want. It can be a little bit difficult to learn. They do have support, which is really nice, but it can take a little while for them to get back to you, and there are a lot of bells and whistles so you can kind of get lost in the sauce.
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