---
title: "Compare Copper vs Bigin by Zoho CRM 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Copper and Bigin by Zoho CRM based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/141642-204998/Copper-vs-Bigin-by-Zoho-CRM"
page_type: "comparison"
language: "en"
---

# Copper vs Bigin by Zoho CRM Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CopperBigin by Zoho CRM2/4 selected

[Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

[## Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [622 reviews](#user-reviews)

Positive

545

Neutral

39

Negative

38

[## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$7.00/year

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

Based on [744 reviews](#user-reviews)

Positive

726

Neutral

16

Negative

2

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Activity Dashboard

4.1

Contact Database

4.3

Data Import/Export

4.1

72%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.6

Activity Dashboard

4.5

Contact Database

4.6

Data Import/Export

4.4

User satisfaction

User satisfaction

4.4

User reviews[622](https://www.capterra.com/p/141642/Copper/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.1

Customer support

4.3

User satisfaction

4.7

User reviews[744](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.5

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$7Per User, Per Year

-   Free version
-   Free trial

Best for

Best for

For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack.

Best for

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## User reviews

Pros & cons

DH

Deborah H.

Sales

> "My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6515847)

AA

Anna A.

Head of Sales

> "The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306)

MW

Matthew W.

Retirement and Estate Tax Planning, Life Insurance, MBA, CRC

> "In addition to the typical CRM features and functions, it performs better and faster. Although there are less..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431)

AA

Anna A.

Head of Sales

> "We haven’t been using Copper for over 3 years, but the subscription kept auto-renewing. When I reached out to..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306)

JM

Jovy M.

Program Coordinator

> "I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033)

JC

James C.

Customer Success Manager

> "Copper's highly customizable setup is also its downfall: there aren't many resources for training to the specific..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231)

RD

Rich D.

Managing Director

> "The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278)

SR

Sarah R.

VP, Client Relations

> "I can't merge duplicate companies without scrolling through the entire list."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518)

JC

James C.

Customer Success Manager

> "It is highly customizable, allowing my to create a unique workflow for my needs."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231)

RD

Rodolfo D.

Partner Manager

> "I don't if I make a comment on the company pipeline that comment does not appear on the company profile as well."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228)

RD

Rich D.

Managing Director

> "We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278)

PS

Paul S.

Owner

> "I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7038734)

JM

Jovy M.

Program Coordinator

> "It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033)

ZR

Zach R.

VP Of Sales and Marketing

> "Lack of templates for emails or sending estimates through it. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6851323)

CH

Cecilia H.

VP of Economic Development

> "It's very straight forward and has decent functionality for a small business that isn't ready for an expensive,..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6645268)

RH

Richard H.

Director of New Business

> "It doesn't allow me to customize the product as much as I'd like. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713)

EG

Erin G.

Sales Operations Specialist

> "My company uses Copper because it integrates seamlessly with Gmail."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529)

MW

Matthew W.

Retirement and Estate Tax Planning, Life Insurance, MBA, CRC

> "Does not have ability to see if client has opened the email."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431)

Andrea Yarlyn Q.

owner

> "I really like it, I can set reminders, set tasks and easily track the progress of my sales opportunities, all..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046772)

DL

Dulce L.

Legal Assistant

> "My main complaint is that once you “relate” an email to copper, you can’t unrelate it. Since we have hundreds of..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202)

Celeste M.

Head of Partnerships

> "Copper helps create an easy follow-up and sales process while being cheaper than most CRMs"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603641)

DD

Dennis D.

Project Manager

> "A bit fussy about searching for a name if spelling is incorrect"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6616615)

BS

Bethany S.

Finance Coordinator

> "I can see the interactions my colleague have with customers and it is very customizable"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6804673)

AA

Anna A.

Head of Sales

> "Inability to cancel easily."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306)

RH

Richard H.

Director of New Business

> "There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713)

AH

Amber H.

Business Development Manager

> "There seems to be some holes in analyzing data."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398)

DB

Doug B.

VP of Engineering

> "It definitely has made organizing & monitoring opportunities easier than our previous process."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6651196)

JZ

Jon Z.

Director of Sales

> "the customer service is slower than before and literally no one wants to talk to a bot"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

SR

Sarah R.

VP, Client Relations

> "I love the task manager and ease of keeping track of contacts."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518)

JH

Jonathan H.

National HELOC Executive

> "Seems to fall behind in functionality compared to industry leaders like Salesforce"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603417)

AM

Amy M.

Business Development rep.

> "I like the user friendly access you have to your complete sales funnel at any given time or place."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6744263)

JM

James M.

Head of Marketing

> "The livechat feature isn't live."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067)

CK

Clayton K.

Territory Manager

> "Copper is great because it integrates really well with google and the google suite."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342)

DL

Dulce L.

Legal Assistant

> "The only issue I can complain about is not about Copper itself but about the extension I have installed to chrome."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202)

JZ

Jon Z.

Director of Sales

> "simple UI, good integration market for automating related tools"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

AH

Amber H.

Business Development Manager

> "Not the easiest thing to do."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398)

DB

David B.

CEO Design Principle

> "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661)

Anuj N.

Marketing Supervisor

> "Sometimes, extracting the relevant data is irksome via filters and it tends to impede our reporting process in..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909)

DB

David B.

CEO Design Principle

> "It has given me clarity abut my pipeline."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661)

PS

Pratham S.

Mean Stack Developer

> "I don't like that we don't get analytics or the opportunity to plan a follow-up based on the recipient's..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611)

Luz mary R.

teacher

> "Automating tasks has greatly improved my efficiency and I am able to set up custom reminders and workflows to..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717)

RF

Ramiro F.

Operations Coordinator

> "The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4229889)

NG

Nikki G.

Director of Coach Development

> "It works so seamlessly that I have never even needed tech support. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338)

VR

Verified Reviewer

Sales Manager

> "Bugs, data exportation have dates configured as text and I can't change date format (DD/MM/YY), no Portuguese..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3341454)

Luz mary R.

teacher

> "As a business that uses Google Workspace for our daily operations, having a CRM that automatically syncs with..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717)

Glena Cristina A.

Directora ingenieria producto

> "sometimes the search for contacts can be a bit slow."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4775940)

MW

Matthew W.

Retirement and Estate Tax Planning, Life Insurance, MBA, CRC

> "Great pricing for the small business owners"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431)

YE

Yolandi E.

CEO

> "Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even have thought..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5006496)

JM

James M.

Head of Marketing

> "It's cost effective and much cheaper than the alternatives"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067)

RW

Roger W.

Owner

> "Which dumb-ass executive wakes up one day and takes away customer service!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

RD

Rodolfo D.

Partner Manager

> "Of course there are more features that I need to explore."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228)

PB

Philippe B.

Sales Engineer

> "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765)

MG

Monique G.

Administrative Assistant

> "Exporting tools are very useful."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327)

MM

Michael M.

Senior Associate

> "As a CRM tool, it didn't have very important, basic features for email outreach."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3456630)

MG

Monique G.

Administrative Assistant

> "Easy to use and organize data."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327)

NY

Nathan Y.

Managing Director

> "I explained the situation to customer service and they reset my account and told me they weren't able to discuss..."

[See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500)

OP

Orla P.

Sales Manager

> "I use google for everything else so this was a breeze to learn"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021)

AG

Ashley G.

ceo

> "Partnership referral tracking is cumbersome."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337954)

PS

Pratham S.

Mean Stack Developer

> "It seamlessly connects with the other technologies we use internally, allowing us to automate a variety of..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611)

RW

Roger W.

Owner

> "In my 30 years in business Copper by far has the worst customer service on the planet!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

NG

Nikki G.

Director of Coach Development

> "Copper makes my life easier. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338)

TM

Terry M.

Owner

> "Not being able to have an attachment to a group email."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338012)

Anuj N.

Marketing Supervisor

> "You get the freedom to integrate extensions/ add-ons from different vendors/ customers & log sales data in one..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909)

TS

Tobias S.

Sales Manager

> "There are some issues with the extensions to gmail"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337788)

Ana N.

Sales associate

> "I really like it because I don't have to spend time entering data or doing tedious administrative tasks."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046812)

JM

Jaime M.

Client Services

> "The site can be buggy, and hard to plug-into other software."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337896)

MG

Monique G.

Administrative Assistant

> "Filtering is great."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327)

EG

Emma G.

Principal

> "The project management is not so great once a sale has closed."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338432)

OP

Orla P.

Sales Manager

> "How easy it is to learn."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021)

MAB

Marc-Antoine B.

Manager, booking agent, label manager, PR

> "I think probably the biggest issue I have with Copper is that we are all francophones at Doze Agency. Because..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3021901)

TR

Tiffany R.

Office Manager

> "So easy to use! "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6570721)

NC

Natalie C.

Content Strategist

> "I'm not sure if this is a problem with Copper, or merely with our implementation of it."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3352984)

DN

Dainella N.

Community Director

> "Support has been great."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6592892)

NY

Nathan Y.

Managing Director

> "I was billed for 10 months after I thought I cancelled. When I tried to login after noticing the charges, I was..."

[See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500)

RH

Richard H.

Director of New Business

> "How incredibly easy it is to use yet how powerful it is. "

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713)

MR

Maggie R.

Digital Marketing

> "Copper was lacking in terms of features."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3448451)

Petr S.

CIO

> "there were good reviews so copper made it to the shortlist in selection for a CRM tool"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6144782)

NY

Nathan Y.

Managing Director

> "Labyrinthian cancellation process with UI designed to lead users as far away from a successful cancellation as..."

[See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500)

Anuj N.

Marketing Supervisor

> "The best feature of Copper is that it adapts the look & feel of Google apps."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909)

RB

Robert B.

Commercial Business Manager

> "The canned reports were not useful to us."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937)

DKS

Denese Kyle S.

Executive Assistant

> "I like that we can access the software via mobile device and easily navigate."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4595998)

PB

Philippe B.

Sales Engineer

> "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765)

KG

Kayla G.

Founder, CEO

> "Copper is a fantastic CRM for startups leveraging Gmail that want seamless integration and an intuitive UI."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338656)

PD

Pressilla D.

Broker

> "It didn't integrate with my phone system which is probably the biggest reason that I switched to another CRM."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___2534869)

RB

Robert B.

Commercial Business Manager

> "Also the customization options were very useful."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3340937)

AH

Amber H.

Business Development Manager

> "Not the easiest thing to do."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398)

MC

Mark C.

SalesManager

> "I have enjoyed Copper, it's way to use, tracks everything I need it to and only wish there was an easy way to set..."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582)

MC

Mark C.

SalesManager

> "I have tried many times but it just seems to difficult to do something that would seem to be an easy process."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010582)

EG

Erin G.

Sales Operations Specialist

> "My company uses Copper because it integrates seamlessly with Gmail."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529)

JZ

Jon Z.

Director of Sales

> "the customer service is slower than before and literally no one wants to talk to a bot"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

CK

Clayton K.

Territory Manager

> "Copper is great because it integrates really well with google and the google suite."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342)

RW

Roger W.

Owner

> "Which dumb-ass executive wakes up one day and takes away customer service!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

JZ

Jon Z.

Director of Sales

> "simple UI, good integration market for automating related tools"

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742)

RW

Roger W.

Owner

> "In my 30 years in business Copper by far has the worst customer service on the planet!!!"

[See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021)

DB

David B.

CEO Design Principle

> "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661)

JA

Julia A.

Senior Account Executive

> "Customer service was not good."

[See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3233855)

[View Reviews](https://www.capterra.com/p/141642/Copper/reviews/)

NG

Nabil G.

CEO

> "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

VR

Verified Reviewer

Co-Founder COO

> "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766)

IP

Ibrahim P.

Manager

> "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271)

DD

Dominic D.

Consultant

> "The only thing that surprised me a little was the need to archive emails in gmail (as opposed to delete), otherwise they won't..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7171530)

Juan Luis V.

Founder

> "With Bigin, we now have a much clearer way to see our pipeline, keep track of conversations, and make sure leads do not get..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7179565)

Clarisa P.

COO

> "This can limit the evaluation during the free trial for teams that need stronger process control"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280)

AK V.

VP - Sales

> "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

NG

Nabil G.

CEO

> "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223)

Eduard X.

Sales and Business Development

> "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

RDM

Rahul Dev M.

CEO

> "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

MA

Max A.

owner

> "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943)

Tamalyn J.

Founder

> "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

LT

Laurence T.

Director

> "Some basic feature you would expect, ie native text messaging is not included."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387)

BL

Brendan L.

Operations Director

> "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk,..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

LJ

Luiz J.

Diretor

> "The limit of dashboard elements and lack of conversion rate"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486)

VR

Verified Reviewer

CEO

> "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447)

MM

Mathew M.

Implementation Consultant

> "The feature set is a little lacking, the UI can be confusing at times"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078)

SB

Salma B.

Owner

> "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506)

DR

Daniele R.

Administrative Director

> "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760)

VR

Verified Reviewer

Digital Marketing Specialist

> "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

RDM

Rahul Dev M.

CEO

> "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

Eduard X.

Sales and Business Development

> "Iy may lack some advanced customization options."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577)

NV

Natalia V.

BDM

> "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

MR

Maksymilian R.

Co-owner

> "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241)

RDM

Rahul Dev M.

CEO

> "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232)

AB

Andrea B.

Business and Partnership Associate

> "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812)

JT

June T.

owner

> "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032)

TC

Trevor C.

none

> "Short trial time if you not into IT systems can take a while to set up"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272)

PK

Peter K.

CEO

> "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574)

OM

Obed M.

Operations Manager

> "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

VR

Verified Reviewer

web developer

> "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

WM

Wong M.

Property Realtor

> "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

WM

Wong M.

Property Realtor

> "Onboarding is less than ideal."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256)

MB

Michael B.

Business Dev Manager

> "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087)

TK

Tre K.

Owner

> "It took awhile to get my email configure"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622)

AB

Alison B.

Co-Founder

> "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674)

SS

Stefano S.

Freelance

> "It's designed for freelancers and small agencies, so it lacks small features like a time tracker."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422)

VR

Verified Reviewer

Ceo

> "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

TD

Tribhuvan D.

BDE

> "Too many features are sometimes confusing."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231)

ŁUkasz B.

CEO

> "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

MS

Morgan S.

Marketing and Sales Manager

> "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955)

DC

Dev C.

Sales Head

> "The performance and speed is good and Im getting good customer support from their sales team as well. And it's a secured platform."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7154964)

ND

Nick D.

VP

> "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476)

NG

Naveen G.

Operations Manager

> "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

SM

Sergio M.

CEO

> "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173)

VR

Verified Reviewer

Marketing Manager CRM

> "Limited customizing options, overall not so useful from mobile in our case."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387)

DD

Dominic D.

Consultant

> "Love the usability...really sinple to use, so much so that it's a surprise that features are there with only a quick check or..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7171530)

HP

Helmut P.

Geschäftsführer

> "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781)

AG

Amanda G.

Office Manager

> "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309)

KL

Kathy L.

CEO

> "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

GM

Gaurav M.

Admin

> "Superb for Early stage business This software allows you to manage all your sales pipline & nurtureing"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7014176)

OM

Obed M.

Operations Manager

> "Forms do not allow editing/updating records"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253)

AS

Antonio S.

Web Designer, SEO, Marketer

> "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

PB

Piotr B.

Key Account Manager

> "I started using Bigin when our small business needed a better way to track customer interactions and manage sales leads."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826297)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

Tamalyn J.

Founder

> "I am an experienced systems admin, Salesforce Admin and am also well versed in Monday.com when I was someone's employee."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213)

VR

Verified Reviewer

COO

> "I believe the only thing is the billing for US companies is not very intiutive."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064)

VR

Verified Reviewer

Ceo

> "Bigin is specifically designed for small businesses and is built to manage only the necessary pipeline functions."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673)

ND

Nicole D.

Operations Manager

> "Bigin does not provide email routing option"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6207661)

VS

Vivan S.

marketing Head

> "For anyone running a small business or freelancing, it removes all the clutter and just helps you focus on closing deals."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6813168)

TF

Tahli F.

Managing Director

> "Doesn't integrate with Zoho Books on the free version"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760)

VR

Verified Reviewer

President

> "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230)

RC

Rick C.

President

> "Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6023520)

AS

Ashish S.

Editorial Head

> "Lead management is super smooth; capturing, tracking, and engaging leads feels effortless."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7036364)

MK

Madhvendra K.

Director

> "Some Customisation is not available."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422)

SC

Shourya C.

Founding Partner

> "It's simple, reliable, and effective for managing day-to-day CRM"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7127505)

Sneha Y.

Sales Executive

> "It seems slow to me sometimes and email options seems less."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790)

AS

Amrutha S.

Architect

> "my data can use easily and analsyse it with clarity."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7175623)

RV

Raghu V.

Chief Growth Officer

> "Lacks automated whatsapp integrations"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6160483)

VR

Verified Reviewer

Founder

> "The mobile app is also very helpful when I’m on field visits."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7125025)

KL

Kathy L.

CEO

> "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

AS

Ashish S.

Editorial Head

> "What stands out most are the automation features that save time and reduce repetitive work."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7036364)

LV

Laure V.

EI

> "I cannot add my business email - i will try to contact the sales support"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255)

MH

Matt H.

Director

> "Starting a new business i needed a CRM that got me up and running as quick as possible and Bigin by Zoho does this, through..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6615182)

TK

Tigran K.

Owner

> "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191)

VR

Verified Reviewer

web developer

> "The interface is simple and intuitive, which makes it easy to track customers and opportunities."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

AC

Adhith C.

Director

> "Doesnt allow integration with facebook ads forms"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121)

Federico V.

Director

> "Very good functionality without complex UI."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121562)

SN

Sunil N.

Medical Record Review

> "Also, the integrations with other Zoho apps can be a bit tricky to set up."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925)

ŁUkasz B.

CEO

> "What I liked most about Bigin by Zoho CRM is how simple and intuitive it is."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133)

TF

Tahli F.

Managing Director

> "Doesn't integrate with Zoho Books on the free version"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760)

NV

Natalia V.

BDM

> "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154)

PR

Parthiv R.

Founder

> "User access/permissions functionality is not very detailed"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775)

AD

Abhilash D.

Assistant Manager

> "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671)

AI

Aswadhram I.

Business Development Executive

> "That's the only thing I found difficult."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945)

HB

Hussain B.

Sales and growth manager

> "They have good functionality to upload files in bulk and open for any integration."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6574850)

AS

Anshu S.

Coaching Manager

> "The current system that we at our organization follow was a bit difficult to be implemented in the system."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4772067)

KvP

Kévin P.

CEO

> "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455)

CE

Charles E.

Owner

> "Little tricky to find things sometimes."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___3817451)

SC

Shourya C.

Founding Partner

> "It's simple, reliable, and effective for managing day-to-day CRM"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7127505)

HH

Harry H.

Co-Founder

> "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132)

MA

Mohamed A.

Director

> "They proactively checked in to see if I needed any assistance and offered straightforward solutions to any challenges I faced."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6701812)

RB

Robert B.

CEO

> "Support is slow to respond."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010)

Mahesh K.

Founder CEO

> "Must say this is what we wanted intuitive for the senior members to use and fast for rest."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7107108)

KL

Kathy L.

CEO

> "It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really..."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761)

VR

Verified Reviewer

web developer

> "The system is lightweight, visually clean, and very easy to use."

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999)

AM

Andres M.

Research

> "sometimes the customer support team is slow in their response"

[See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6242125)

[View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

## User interface

4.37 (622)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

4.71 (744)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

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Activity Dashboard

207

Important

Activity Tracking

150

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Adaptive Learning

120

Important

Copper

26/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/141642/Copper/#features)

Bigin by Zoho CRM

26/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features)

### Recognition

Copper is recognized as a top-rated tool in 1 Capterra Shortlist reports

Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Copper

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bigin by Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Copper

-   By Copper
-   Located in United States
-   Founded in 2013

Bigin by Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$12/month

Price

$25/month

4.1

Features

4.4

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-141642/Salesforce-vs-Copper)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$7/year

Price

$25/month

4.5

Features

4.4

4.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$12/month

Price

$20/month

4.1

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/141642-152373/Copper-vs-HubSpot-CRM)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$7/year

Price

$20/month

4.5

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$12/month

Price

$14/month

4.1

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/141642-155928/Copper-vs-Zoho-CRM)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$7/year

Price

$14/month

4.5

Features

4.3

4.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$12/month

Price

$250/month

4.1

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/141642-210630/Copper-vs-Kylas)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

$7/year

Price

$250/month

4.5

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$12/month

Price

$20/month

4.1

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/141642-152769/Copper-vs-eWay-CRM)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$7/year

Price

$19/month

4.5

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-204998/Pipedrive-vs-Bigin-by-Zoho-CRM)

[Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$12/month

Price

$19/month

4.1

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-141642/Pipedrive-vs-Copper)

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (826)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$7/year

Price

$20/month

4.5

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-204998/eWay-CRM-vs-Bigin-by-Zoho-CRM)