# Compare Copper vs Kylas Sales CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Copper and Kylas Sales CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/141642-210630/Copper-vs-Kylas --- # Copper vs Kylas Sales CRM Features and Cost Comparison Last updated June 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CopperKylas Sales CRM2/4 selected [Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) [## Copper](https://www.capterra.com/p/141642/Copper/)[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [622 reviews](#user-reviews) Positive 545 Neutral 39 Negative 38 [## Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.8 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting Price $250.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [607 reviews](#user-reviews) Positive 595 Neutral 8 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,855 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.2 Sales Pipeline Management 4.4 Activity Dashboard 4.1 85%Fit High performer Feature ratings Data Security 4.9 Contact Management 4.8 Lead Management 4.8 Sales Pipeline Management 4.8 Activity Dashboard 4.8 User satisfaction User satisfaction 4.4 User reviews[622](https://www.capterra.com/p/141642/Copper/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.1 Customer support 4.3 User satisfaction 4.8 User reviews[607](https://www.capterra.com/p/210630/Kylas/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $250Flat Rate, Per Month - Free version - Free trial Best for Best for For small and medium-sized businesses on Google Workspace looking for a CRM that automates repetitive tasks and integrates with the tools they already use, such as Gmail, Mailchimp, and Slack. Best for Kylas helps growing businesses to streamline their sales process. We have helped over 5000+ growing businesses across industries. ## User reviews Pros & cons DH Deborah H. Sales > "My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6515847) AA Anna A. Head of Sales > "The billing and cancellation process is rigid and inflexible, especially for long-time customers who simply..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "In addition to the typical CRM features and functions, it performs better and faster. Although there are less..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) AA Anna A. Head of Sales > "We haven’t been using Copper for over 3 years, but the subscription kept auto-renewing. When I reached out to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) JM Jovy M. Program Coordinator > "I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) ZR Zach R. VP Of Sales and Marketing > "Lack of templates for emails or sending estimates through it. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6851323) RD Rich D. Managing Director > "The connection to everyone's email is a huge time-saver, and it's extremely helpful to review something in my..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) JC James C. Customer Success Manager > "Copper's highly customizable setup is also its downfall: there aren't many resources for training to the specific..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) JC James C. Customer Success Manager > "It is highly customizable, allowing my to create a unique workflow for my needs." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6647231) SR Sarah R. VP, Client Relations > "I can't merge duplicate companies without scrolling through the entire list." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) RD Rich D. Managing Director > "We use Google Workspace, and the integration has been seamless, especially regarding our calendar sync." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6655278) RD Rodolfo D. Partner Manager > "I don't if I make a comment on the company pipeline that comment does not appear on the company profile as well." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) JM Jovy M. Program Coordinator > "It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6612033) PS Paul S. Owner > "I wish I had more control over automatons, this isn't as much as a dislike than it is a wish I had." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7038734) Luz mary R. teacher > "Automating tasks has greatly improved my efficiency and I am able to set up custom reminders and workflows to..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) RH Richard H. Director of New Business > "It doesn't allow me to customize the product as much as I'd like. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) Luz mary R. teacher > "As a business that uses Google Workspace for our daily operations, having a CRM that automatically syncs with..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Does not have ability to see if client has opened the email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) CH Cecilia H. VP of Economic Development > "It's very straight forward and has decent functionality for a small business that isn't ready for an expensive,..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6645268) DL Dulce L. Legal Assistant > "My main complaint is that once you “relate” an email to copper, you can’t unrelate it. Since we have hundreds of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) EG Erin G. Sales Operations Specialist > "My company uses Copper because it integrates seamlessly with Gmail." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549529) DD Dennis D. Project Manager > "A bit fussy about searching for a name if spelling is incorrect" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6616615) Andrea Yarlyn Q. owner > "I really like it, I can set reminders, set tasks and easily track the progress of my sales opportunities, all..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046772) AA Anna A. Head of Sales > "Inability to cancel easily." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7022306) Celeste M. Head of Partnerships > "Copper helps create an easy follow-up and sales process while being cheaper than most CRMs" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603641) AH Amber H. Business Development Manager > "There seems to be some holes in analyzing data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) BS Bethany S. Finance Coordinator > "I can see the interactions my colleague have with customers and it is very customizable" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6804673) JZ Jon Z. Director of Sales > "the customer service is slower than before and literally no one wants to talk to a bot" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) RH Richard H. Director of New Business > "There's, quite literally, no real learning curve to speak of, yet it is very powerful and let's me get things..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) JH Jonathan H. National HELOC Executive > "Seems to fall behind in functionality compared to industry leaders like Salesforce" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603417) DB Doug B. VP of Engineering > "It definitely has made organizing & monitoring opportunities easier than our previous process." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6651196) JM James M. Head of Marketing > "The livechat feature isn't live." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) SR Sarah R. VP, Client Relations > "I love the task manager and ease of keeping track of contacts." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___7045518) DL Dulce L. Legal Assistant > "The only issue I can complain about is not about Copper itself but about the extension I have installed to chrome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5042202) AM Amy M. Business Development rep. > "I like the user friendly access you have to your complete sales funnel at any given time or place." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6744263) AH Amber H. Business Development Manager > "Not the easiest thing to do." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6608398) CK Clayton K. Territory Manager > "Copper is great because it integrates really well with google and the google suite." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6603342) Anuj N. Marketing Supervisor > "Sometimes, extracting the relevant data is irksome via filters and it tends to impede our reporting process in..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) JZ Jon Z. Director of Sales > "simple UI, good integration market for automating related tools" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6649742) PS Pratham S. Mean Stack Developer > "I don't like that we don't get analytics or the opportunity to plan a follow-up based on the recipient's..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) DB David B. CEO Design Principle > "I have had a good experience with Copper. Since my firm runs on Google workspace it is a seamless experience." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) YE Yolandi E. CEO > "Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even have thought..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5006496) DB David B. CEO Design Principle > "It has given me clarity abut my pipeline." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6848661) RF Ramiro F. Operations Coordinator > "The basic plan is not good enough so you need at least the mid tier plan which may be expensive if you don't want..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4229889) NG Nikki G. Director of Coach Development > "It works so seamlessly that I have never even needed tech support. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) VR Verified Reviewer Sales Manager > "Bugs, data exportation have dates configured as text and I can't change date format (DD/MM/YY), no Portuguese..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3341454) MW Matthew W. Retirement and Estate Tax Planning, Life Insurance, MBA, CRC > "Great pricing for the small business owners" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6536431) Glena Cristina A. Directora ingenieria producto > "sometimes the search for contacts can be a bit slow." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4775940) JM James M. Head of Marketing > "It's cost effective and much cheaper than the alternatives" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6549067) MAB Marc-Antoine B. Manager, booking agent, label manager, PR > "I think probably the biggest issue I have with Copper is that we are all francophones at Doze Agency. Because..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3021901) RD Rodolfo D. Partner Manager > "Of course there are more features that I need to explore." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6504228) RW Roger W. Owner > "Which dumb-ass executive wakes up one day and takes away customer service!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) MG Monique G. Administrative Assistant > "Exporting tools are very useful." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) VR Verified Reviewer Director > "Some features are lacking like only one email for leads when persons can have many." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010211) MG Monique G. Administrative Assistant > "Easy to use and organize data." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) SC Sebastian C. Customer Operations Manager > "Not friendly at all to export information" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3828878) OP Orla P. Sales Manager > "I use google for everything else so this was a breeze to learn" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) PB Philippe B. Sales Engineer > "The navigation is sometime confusing (between entities such as opp, contact, account, etc.)" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3360765) Luz mary R. teacher > "What I like the most about this platform is that it has an incredible integration with Google applications." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4985717) MM Michael M. Senior Associate > "As a CRM tool, it didn't have very important, basic features for email outreach." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3456630) PS Pratham S. Mean Stack Developer > "It seamlessly connects with the other technologies we use internally, allowing us to automate a variety of..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4609611) NY Nathan Y. Managing Director > "I explained the situation to customer service and they reset my account and told me they weren't able to discuss..." [See full review](https://www.capterra.com/p/141642/Copper/#GetApp___2670500) NG Nikki G. Director of Coach Development > "Copper makes my life easier. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6607338) AG Ashley G. ceo > "Partnership referral tracking is cumbersome." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337954) Anuj N. Marketing Supervisor > "You get the freedom to integrate extensions/ add-ons from different vendors/ customers & log sales data in one..." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___4610909) PS Phil S. Sales Manager > "Lots of features are not needed for the basic sale of a grocery product." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3009983) Ana N. Sales associate > "I really like it because I don't have to spend time entering data or doing tedious administrative tasks." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___5046812) RW Roger W. Owner > "In my 30 years in business Copper by far has the worst customer service on the planet!!!" [See full review](https://www.capterra.com/p/141642/Copper/#SoftwareAdvice___4004021) MG Monique G. Administrative Assistant > "Filtering is great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6606327) TM Terry M. Owner > "Not being able to have an attachment to a group email." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338012) OP Orla P. Sales Manager > "How easy it is to learn." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6494021) TS Tobias S. Sales Manager > "There are some issues with the extensions to gmail" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337788) TR Tiffany R. Office Manager > "So easy to use! " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6570721) JM Jaime M. Client Services > "The site can be buggy, and hard to plug-into other software." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3337896) DN Dainella N. Community Director > "Support has been great." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6592892) EG Emma G. Principal > "The project management is not so great once a sale has closed." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3338432) RH Richard H. Director of New Business > "How incredibly easy it is to use yet how powerful it is. " [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6629713) SK Stephanie K. CEO > "Mailchimp is easy to link with Copper but it does not synch both ways." [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010031) Petr S. CIO > "there were good reviews so copper made it to the shortlist in selection for a CRM tool" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___6144782) NR Nick R. Director of Operations > "Sending a mass email was a bit trying, do to limits" [See full review](https://www.capterra.com/p/141642/Copper/#Capterra___3010216) [View Reviews](https://www.capterra.com/p/141642/Copper/reviews/) TO Tanisha O. Digital Marketing > "It simplifies lead tracking, improves follow-up management, and helps our team stay organized, resulting in better productivity and..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7165238) AR Abhijeet R. Data Analyst > "One limitation I’ve noticed is in the Deals module is the customization options here are quite restricted especially when it comes to..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7045067) NM Naeem M. IT > "The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) NM Naeem M. IT > "The lack of detailed user manuals and video tutorials makes implementation and customization more challenging." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) Sumit S. Accountant > "The CRM also supports automation for tasks such as lead assignment, reminders, and status updates, which helps improve productivity..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7157975) VR Verified Reviewer Assistant Manager Sales and Marketing > "It’s hard to generate custom reports that meet our specific needs, and the data visualizations are lacking" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) Suraj D. Publications > "I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158760) IP Indra P. Sales Manager > "A minor frustration for some users is the lack of an auto-refresh feature on the dashboard." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156621) NM Naeem M. IT > "It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) RS Richa S. HR Director > "What shocked us most: getting leads into the CRM — the most fundamental feature of any CRM — required an additional payment." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489) Shreyas J. Sales Executive > "It helps me manage and track all my sales records and customer-related data in one place." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156864) AR Anupama R. Executive > "The web portal can sometimes take time to load, which slows down work." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158689) RA Rini A. Senior Admission Counselor > "The lead and pipeline management, and task/work-flow automation capabilities, get frequent praise: leads, follow-ups, deals, tasks,..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086) RS Richa S. HR Director > "Charging extra for core functionality after already collecting payment is unacceptable." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7172489) NM Naeem M. IT > "The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) AG Ana G. Sales Manager > "Missed Follow-Up Reminders: Users have reported that the system sometimes fails to send timely reminders for follow-up dates, which..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949) RO Ranjan O. Counsellor > "The best thing about Kylas Sales CRM is its simplicity and powerful features like lead tracking, follow-up reminders, and reports." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041019) RA Rini A. Senior Admission Counselor > "Performance & speed issues — CRM getting slow or lagging, especially when loading reports or handling data-heavy tasks." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7055086) BB Bhagyashri B. Sales coordinator > "The workflow management and lead management features help our team track sales activities efficiently." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575) AK Akanksha K. PR executive > "The mobile app could be more robust; sometimes it lags or lacks certain features compared to the web version." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492) NK Niranjan K. Associate manager > "It helps to track the leads ,report and help us to find the prospects ,easy to capture the lead and manage" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7161064) AJ Arshdeep J. Business Development manager > "Need to work on their phone app it is bit complicated and not handy." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6857892) PM PRATIKSHA M. CUSTOMER SUPPORT > "Even if I forget something about a client, Kylas helps me quickly access their complete details and interaction history." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904) VR Verified Reviewer Assistant Manager Sales and Marketing > "The reporting functionality feels very basic." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) AT Abhishek T. Sr Manager Sales > "Kylas Sales CRM enables our sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6837039) SJ Siji J. Sales Coordinator > "Not able to add the sales or purchase invoice" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6670577) OR Om R. Junior Developer > "The user-friendly interface, combined with powerful features like lead management, pipeline tracking, and analytics, has streamlined..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6580167) SG SHEETAL G. Placement Coordinator > "experienced occasional technical issues, such as slow loading times or errors" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288) SM Sunil M. Relationship Manager > "Kylas CRM is used in Hastha Global Ventures by all the office staff which has a good interface easier to navigate with limited..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) PR PRITI R. EXECUTIVE > "The internal integration part is quite difficult for anyone with non-technical background." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6610981) BN Balaraj N. Assistant Manager - Leads Management > "It offers a variety of tools for managing leads, tracking customer interactions, automating sales workflows, and gaining insights into..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6746916) CT Chanchal T. Human Resource > "The lack of customizable reporting features and the steep learning curve for new users were the main drawbacks of Kylas Sales CRM." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6207586) VR Verified Reviewer Telesales expert > "Value for money when call connect it smooth to have convisetion with customer which help to convert more people for a sale" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7107496) HB Hrishikesh B. AGM MEP SALES > "This is the worst planning tool for planning." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7065218) MC Manoj C. Social Media Specialist > "Team collaboration is effortless, and automated reminders ensure no follow-up falls through the cracks." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7168815) PP Prajakta P. Senior Web Developer > "Here we can not assign the pipeline to any team or also we can not assign one lead to multiple users at time of adding lead manually" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6211833) SBB Shyam Baride B. Asst. Manager, Marketing > "The platform is easy to use, helps manage leads and customer interactions efficiently, and provides good visibility of the sales..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7160314) SR Susmita R. Back End Executive > "experienced occasional slowness and lag." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6619548) AK Akanksha K. PR executive > "The automation features, like follow-up reminders and workflow management, helped improve team efficiency significantly." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013492) SS Shailesh S. Manager in sales > "Every counselor got frustrated due to lack of user interface." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444) SM Sunil M. Relationship Manager > "This gives us data capturing, leads both Rental and Membership lead conversions through automatically reminders on the follow up dates..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) SS Shailesh S. Manager in sales > "Glitched and glitch all the time." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6472444) SM Swapnil M. Digital Sales Associate > "We Are using Kylas Sales CRM form one Year and I can confidently say it’s one of the best tools Ive used for managing sales The..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687760) NK Navath K. Digital Marketing Specialist > "The POC Person has not give correct info about the issue" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072) NM Naeem M. IT > "Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) SM Saurabh M. CEO > "phone no masking, columns should be adjusted as per the job role, sometimes workflows stop working" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___5047792) FA Faizan A. Assistant Manager > "There are many pros like Kylas has a very user friendly interface, we can customize workflows, the lead generation and management is a..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6674110) CC Chhavi C. Human Resource Executive > "Kylas is not come with role hierarchy, which is very important part for data management in the company, Layouts are not available in..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4816442) AG Aancha G. Sales Coordinator > "The best part about Kylas Sales CRM is its user-friendly design and structured lead management system." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7039612) TA Tanuj A. bde > "Limited Features, Scalability Challenges, Integration Limitations , Customer Support Issues" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6161296) BB Bhagyashri B. Sales coordinator > "I also like the quick information search and the overall value for money compared to other CRM tools." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575) SK Sourav K. Marketing Manager > "Sometimes it's a bit slow and there were some bugs for deals section." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6110813) PM PRATIKSHA M. CUSTOMER SUPPORT > "Excellent CRM for managing leads and sales pipelines." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7156904) ZS Zeel S. Sales Executive > "Too many filters to be applied for working on particular type of leads" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4990898) AA Alisha A. Business consultant > "I have got a lot to write but for starters,-it helped me organize my leads-it helped me with a report-I can track the pipeline stage..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6838689) AK Abhay K. Manager- HRD > "Some of the features are still not available in Kylas which we have already highlighted to the support team." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150207) AA Arman A. Senior Fullstack Developer > "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7013464) SK Satendra K. BDE > "Notification issue is a big issue work got stopped if notification starts" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6067202) AG Ana G. Sales Manager > "Clean and Organized Layout: The dashboard is well-structured, providing a clear overview of all essential sales metrics and activities." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6687949) RC Rakhi C. Admin Coordinator > "Too much features and it is little bit lenghty and takes time to manage." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6332698) SG SHEETAL G. Placement Coordinator > "Kylas Sales CRM offers robust lead management features, including lead capture, qualification, and nurturing." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6686288) LK Lubna K. Admission officer > "cannot search party name via mobile number" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6150190) BB Bhagyashri B. Sales coordinator > "The platform is simple to use, offers useful automation features, and provides good value for money for growing businesses." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7158575) AT Ankur T. Marketing Manager > "Record counts are the worst part, and the cost of same is also high" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6048964) NM Naeem M. IT > "Another feature I found extremely useful is the bulk lead upload process." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) HA Haidar A. Manager > "If you buy any product or service, if the supporting team is right then you do not understand the problems." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6030192) AN Aditya N. bde > "api works well, phone direct call feature is good." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7105112) VB Vishal B. Admin > "Slowness at sometimes and sometimes the system gets lagged but other than that no concerns" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6251594) RT Rahul T. Area sales Manager > "Kyla’s is the best Tool for the sales person to get the genuine leads from them and it works for the sales" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7041452) RM Rama M. CEO > "Some users might find certain features lacking or encounter difficulties in implementation." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6188106) NM Naeem M. IT > "Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7153804) NK Navath K. Digital Marketing Specialist > "I never refer this CRM to any business" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6685072) LB Lokesh B. Digital Sales Specialist > "The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the results we..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7007727) AJ Abhishek J. managing director > "Removal of users who had left the job is not as easy as other tasks" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6209308) VR Verified Reviewer Assistant Manager Sales and Marketing > "The dashboard made it easier to monitor performance and manage daily tasks efficiently." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___7063359) MR Muthukumar R. Head Marketing > "Whatsapp / SMS / email Integration - ideally they should have white label integration instead of integrating third party apps like..." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___4724985) SK SANIKA K. Head Human Resources and Employee Relations > "It also enables me to ensure that the team completes their allocated tasks within the defined timeline." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6690532) NR Nagabhushana R. Business Development Executive > "The worst part in CRM is the notification thing." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6261733) SM Sunil M. Relationship Manager > "Customized dashboards with reports helps us in aligning to our specific business needs in our growing market." [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6848299) AM Andres M. Research > "Sometimes their customer support team is slow in their response" [See full review](https://www.capterra.com/p/210630/Kylas/#Capterra___6242133) [View Reviews](https://www.capterra.com/p/210630/Kylas/reviews/) ## User interface 4.37 (622) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) 4.81 (607) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Copper Top features 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/141642/Copper/#features) Kylas Sales CRM 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/210630/Kylas/#features) ### Recognition No recognitions have been awarded to Copper Kylas Sales CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value CRMSoftware (2024)  Best Value CRMSoftware (2023)  ### Deployment & support Copper Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kylas Sales CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Copper - By Copper - Located in United States - Founded in 2013 Kylas Sales CRM - By Kylas - Located in India - Founded in 2020 ## Popular Comparisons [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.1 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/141642-152373/Copper-vs-HubSpot-CRM) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $250/month Price $20/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-210630/HubSpot-CRM-vs-Kylas) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.1 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-141642/Salesforce-vs-Copper) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $250/month Price $25/month 4.7 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-210630/Salesforce-vs-Kylas) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.1 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/141642-155928/Copper-vs-Zoho-CRM) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $250/month Price $7/year 4.7 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.1 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141642-204998/Copper-vs-Bigin-by-Zoho-CRM) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) $250/month Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $12/month Price $20/month 4.1 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/141642-152769/Copper-vs-eWay-CRM) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $250/month Price $14/month 4.7 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas) [Copper](https://www.capterra.com/p/141642/Copper/)[4.37 (622)](https://www.capterra.com/p/141642/Copper/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $12/month Price $50/month 4.1 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/141642-157279/Copper-vs-Dynamics-365) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) vs [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.65 (492)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/) $250/month Price $13/month 4.7 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132752-210630/You-Don-t-Need-a-CRM-vs-Kylas)