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Churches of all sizes
Church and ministry leaders
RockRMS also has a great community of churches who are helping each other with implementation and best practices. Cons: Rock can have a high learning curve for non-techie admins.
I once got locked out of the system and the recovery process was confusing.
Flexible and Powerful, but also easy to use with great documentation and a great community of support.
A bit hard to get up and running if you have no technical expertise.
The community forums are a great resource for users to get their questions discussed and answered. Finally, the documentation that Spark has provided (and continues to create/update) is fantastic.
I have had no difficulties in finding solutions to my needs.
We are thrilled with the flexibility of Rock. We have complete access to all our data so any report we want can be generated.
There is still a learning curve with Rock, and probably a few too many data fields (that can cause confusion at times).
With a bit a creativity and some graphic knowledge, you can make an amazing app using Subsplash! the creative control I have over our app is great, and our possibilities are endless.
Some of the connectivity to other companies we use can be frustrating.
Subsplash provides great visual design and lots of customization. The user interface is easy to use, attractive, and perfect for allowing our organization to put our information out there.
To much link building and linking necessary. Having to build one thing in one place only to attach it elsewhere and not having a simple way was obnoxious.
We appreciate the ease of use, not only with administration, but with donors. We also felt it was a good value as far as pricing.
It only provides a daily calendar and does not give you the option to view weekly or monthly. Obviously, it makes scrolling down a month or two in advance difficult.
Their customer service is amazing and they are never too busy to work with you. All in all, they are the best technology company we have ever worked with in my 20+ years in ministry.
I still have no other persons familiar enough with the app's dashboard to do what I do.
Paul T: Hi, my name's Paul. I'm the IT systems administrator here at my company, and I would give Rock RMS five stars. For more ratings like this, please click below. So before moving to Rock RMS, we used a product called Arena for several years. And even previous to that, we used another product called Shelby Systems. Shelby V5 specifically. We chose Rock RMS for several reasons. It was developed by the same group that had developed the Arena platform, and we saw basically for us what looked like Arena 2.0, and it took advantage of a lot of different features that we did not currently have. It was web based, it used Microsoft .NET, and the price was right for us. The pricing model was different than what we had paid for previously. And we've also been able to develop and take the platform beyond just the out of the box product. So the onboarding process for Rock was very simple. It was almost as simple as just running an executable and getting it installed. That was part of the process. The bigger process for us, as we use Azure as the platform, and we were unfamiliar with Azure, and getting the Azure part set up was a little bit more complicated. However, the steps provided by the Rock construction manuals, while very long, are very detailed and very thorough, and even someone with very little to no experience can go through the steps and get it configured. If you are looking at Rock RMS, I think you should go ahead and implement it. It's an amazing product. The price model will probably work for your organization regardless of your size, large or small. The community around Rock is amazing, something I've never seen before. The support that you receive is limited, but the community is incredibly helpful and will provide the support that you need to get up and running.
Speaker 1: I'm Daniel, and I'm the director of communications. I give Subsplash five out of five stars. For more reviews like this, click below. We were considering Subsplash, we looked at a few different product options. One of those was Pushpay which also includes giving but has their own mobile app. We looked at a few other providers, and really what we needed in the moment was something that was very user friendly, that multiple users could use. Something that was very drag and drop but also customizable. So a lot of the other software we looked at customizable, but very hard to navigate as a new user, hard to train people on. So we really needed to find something that anybody could learn very quickly. Something that was more intuitive and something that had a really nice user interface. And so that's why we wound up going with Subsplash. I chose Subsplash because when I looked at the user interface. It was nice and clean and easy to navigate. I could find the options that I needed, and when I clicked on those options I was able to do whatever I needed to do easily. Lots of drag and drop, which is huge for somebody to be able to learn and navigate easily. I could move things up and down in the app so that our congregation could find the things easily. And if there was something important, I could put that up top priority. So I was able to drag and drop things around, find what I needed. Then when it came to customizing I was able to make the graphics in the right sizes and add those quickly so that the look and feel of the app matched our graphics when somebody walked into the building. So there was a consistency along our brand, our message series, all of the things we were announcing. So people could connect our app to what they saw in person when they walked in the doors. So when it came time to get started with the app and onboard and really start building the initial app, Subsplash was incredible in helping us get started. Lots of tutorials, and chatting with them. Then we they gave me all the resources I needed, I went for it. I started building graphics and loading in content, and I was able to do that quickly and get the app up and running in a very short time. So I was able to get started with Subsplash, get trained, and then launch in a very relatively short window so that our congregation got the app in their hands as quickly as possible. The money and time involved with making a custom church app from the ground up is inaccessible to most churches, small or large. And so Subsplash gives you something that's prepacked that you can take and customize yourself, make it your own, add things, take away things. Design it for your people, add the graphics you need. So I can't recommend Subsplash enough for ease of use, for getting you started, for getting engagement of your people, how they can download something and be connected to your church so quickly, so instantly. You can change things and add things in a split second for them to see, and it's live real time so they see those changes immediately. So I can't recommend Subsplash enough because it's a great way to keep your congregation connected, keep people informed, and get them involved in what's going on in your church.
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Rock RMS
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