Phocas Software vs Glew: Which is a better fit?

The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague.

I can show someone the basics in 5 to 10 minutes and they are off and running creating favorites and dashboards. The software is updated every month and their support and documentation is outstanding.

We have requested enhancements and we have some support issues that are submitted. But we have no visibility , (web portal), to review what we already submitted.

Additionally, the powerful and comprehensive capabilities of the software enable businesses to gain valuable insights into their operations and performance.

So much at once is hard to take in and learn all Phocas can give you. Too much data can be overwhelming.

Overall, I am genuinely happy with Phocas. I'm the kind of person who gets excited about report customization and flexibility within the way we structure our data.

They also don't have to rely on standard out of the box reports that can be limited in scope.

Great Ecommerce analysis tool that digs deeper into the Customer and product behavior then Shopify does. Automated reporting is a great feature to share the insights with the greater team.

Two months on they had lost the information I have previously supplied had been lost and I had to rearrange a call to say it had been two months and nothing had happened.

Working with their team has been a pleasure as they always come prepared and with solutions to our challenges. Highly recommend their service and their team.

I was completely dumbfounded and frustrated by this for a long time. Consider the wide array of limitations associated with being unable to export *any* historical sales data.

For the price, Glew provides a cost effective ideal solution for sales and marketing. A great product from a team who provides outstanding customer service.

Josh J

CEO

Terrible customer service and a platform that has a lot of data, but not all connected.

Intuitive user interface, tools to help inform and grow your business, helps to see your data in new ways. The on-boarding and personal help has been great.

Sometimes manipulating the data for custom problems became troublesome.