Phocas Software vs IBM Cognos Analytics: Which is a better fit?

The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague.

I can show someone the basics in 5 to 10 minutes and they are off and running creating favorites and dashboards. The software is updated every month and their support and documentation is outstanding.

We have requested enhancements and we have some support issues that are submitted. But we have no visibility , (web portal), to review what we already submitted.

Additionally, the powerful and comprehensive capabilities of the software enable businesses to gain valuable insights into their operations and performance.

So much at once is hard to take in and learn all Phocas can give you. Too much data can be overwhelming.

Overall, I am genuinely happy with Phocas. I'm the kind of person who gets excited about report customization and flexibility within the way we structure our data.

They also don't have to rely on standard out of the box reports that can be limited in scope.

Overall its good and it is one of the initiators in the reporting market. We are still using it and find it quite useful to fulfill our client requirements.

The space usage for this software is to high. The IBM Windows services is slow on startup and service errors can be very difficult to diagnose due to bad log structure or description.

Sally April S

Information Technology Engineer

It has a nice user interface, with multiple customization options, attractive panels and excellent performance.

I struggle with all the information and fields and calculations.

Capabilities of this software is far reaching and varied and it depends on the organisation ability to use it to their advantage.

Not easy to create a report, some reports will stop working for no reason, they just will spin and not generate. Difficult to change the layout and information.

I would definitely recommend this to people who want to create effective dashboards and reports. It has user friendly interface.

Enterprise offerings are a bit pricey. For SMBs it can be a difficult conversation to justify the costs.