Phocas Software vs Power BI Connector for ServiceNow: Which is a better fit?

The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague.

I can show someone the basics in 5 to 10 minutes and they are off and running creating favorites and dashboards. The software is updated every month and their support and documentation is outstanding.

We have requested enhancements and we have some support issues that are submitted. But we have no visibility , (web portal), to review what we already submitted.

Additionally, the powerful and comprehensive capabilities of the software enable businesses to gain valuable insights into their operations and performance.

So much at once is hard to take in and learn all Phocas can give you. Too much data can be overwhelming.

Overall, I am genuinely happy with Phocas. I'm the kind of person who gets excited about report customization and flexibility within the way we structure our data.

They also don't have to rely on standard out of the box reports that can be limited in scope.