# Compare Pulseway vs ConnectWise Automate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pulseway and ConnectWise Automate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141792-142789/Pulseway-vs-ConnectWise-Automate

---

# Pulseway vs ConnectWise Automate Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PulsewayConnectWise Automate2/4 selected

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.1 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

[## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BL

Based on [310 reviews](#user-reviews)

Positive

297

Neutral

10

Negative

3

[## ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.1 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.4

Ease of Use

3.7

Customer Service

3.7

Reviews Sentiment

Based on [141 reviews](#user-reviews)

Positive

109

Neutral

21

Negative

11

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,094 reviews from remote monitoring and management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Server Monitoring

4.8

Remote Access/Control

4.5

Real-Time Monitoring

4.7

Patch Management

4.6

Access Controls/Permissions

4.8

78%Fit

High performer

Feature ratings

Server Monitoring

4.8

Remote Access/Control

4.6

Real-Time Monitoring

4.5

Patch Management

4.0

Access Controls/Permissions

3.5

User satisfaction

User satisfaction

4.7

User reviews[310](https://www.capterra.com/p/141792/Pulseway/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.1

User reviews[141](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

Ease of use

3.7

Functionality

4.4

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

$67Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

Best for

Designed for IT service providers and managed service providers (MSPs), it is an IT automation solution that helps manage asset discovery, patching, endpoint management, and more.

## User reviews

Pros & cons

BL

Byron L.

Software Developer

> "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938)

DE

Darryl E.

IT Manager CISO

> "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996)

CR

Christopher R.

Sole Proprietor

> "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

LM

Lerato M.

IT Security

> "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645)

TpnF

ŠTěpán F.

Chief Operations Officer

> "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383)

BW

Bryan W.

IT Specialist

> "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

RS

Rick S.

Owner

> "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731)

ED

Eric D.

Head of IT

> "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372)

DB

Daniel B.

Systems Manager

> "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

BR

Benjamin R.

Director of Operations

> "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588)

MB

Mbuyelo B.

IT Admin

> "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648)

RG

Randy G.

AVP - Systems Adminitrator

> "The website would sometimes encounter performance issues/unresponsiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568)

AB

Adrian B.

IT Specialist

> "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687)

VR

Verified Reviewer

Infrastructure Specialist

> "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624)

EP

Ernesto P.

it manager

> "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928)

WB

Will B.

Technical Engineer

> "The mobile app is lacking in some features like remote access into computers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526)

GR

Giovanni R.

CEO

> "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a right..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082)

BP

Brett P.

Network Admin

> "The mobile app, while useful, occasionally crashes, which can be frustrating."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

EH

Egil H.

IT manager

> "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469)

AJ

Alexander J.

Head of Technology

> "Third-party services were not as slick to setup as the initial Pulseway instance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750)

LV

Lachezar V.

Fullstack Developer

> "Great allround solution for monitoring, patch management and system administration for users and servers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545)

TS

Troy S.

VP IT

> "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136)

MR

Mathieu R.

Programmeur Jouabilité

> "The real-time insight into workloads was a big advantage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461)

JH

Jacob H.

System and Network Administrator

> "MacOS support for example was broken for us for about a month after a Pulseway update."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462)

MA

MOHAMAD A.

Senior System Administrator

> "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208)

BW

Bryan W.

IT Specialist

> "It feels incomplete and can be tricky finding information on a certain feature."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

TE

Thomas E.

IT Technician

> "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703)

DB

Daniel B.

Systems Manager

> "One specific issue is with multi-screen support."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

RB

Raffaele B.

Developer Manager

> "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938)

BO

Boyd O.

Boyd's PCS - Owner

> "I locked my account out once and it took a few days to regain full access."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162)

BP

Brett P.

Network Admin

> "The mobile app is particularly impressive, allowing me to monitor and control systems on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

ZJ

Zoran J.

System Engineer

> "Workflows are not fully developed and have room for improvement"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558)

AE

Armand E.

IT Support Technician

> "Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6472322)

RR

Richard R.

Support Engineer

> "You have less posibilities then a solution like Datto and support is not always as good as it should be."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

HB

Helen B.

Data Manager and Software Developer

> "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525)

FR

Frank R.

Director of IS, CTO

> "The PSA is not as feature rich as some other offerings in the space."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281)

RR

Richard R.

Support Engineer

> "For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

KJ

KJ J.

Owner

> "Endpoint protection is not integrated."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222)

AM

Andrew M.

Director

> "The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6463265)

DD

Destry D.

Engineer

> "Only downfall is that I am the only system administrator, and it is only a minor portion of my"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755)

CR

Christopher R.

Sole Proprietor

> "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DB

Daniel B.

Systems Manager

> "This setup is awkward and hampers productivity."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

AG

Anthony G.

CEO

> "Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

JV

J V.

IT Manager

> "Because of a communication error the wrong license got renewed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442)

JS

Jubaire S.

CTO

> "The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419921)

OB

Owain B.

IT Service Desk Manager

> "PSA is a bit to basic for our needs."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166)

AO

Aaron O.

Infra Service Delivery Manager

> "Its mobile app and desktop interface are intuitive and user-friendly, making it easy to monitor and manage devices on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6452030)

TT

Trenton T.

Owner

> "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790)

RM

Raul M.

IT Manager

> "I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474967)

CP

Colter P.

IT Manager

> "You can't sort or manage files, you can't type a directory path, you can't send directories."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

RM

Rob M.

Technical Director

> "It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___4955561)

JH

James H.

CEO

> "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small pain..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345)

AG

Anthony G.

CEO

> "Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

CP

Colter P.

IT Manager

> "The file transfer for remote control sessions is horrible. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

BP

Brett P.

Network Admin

> "Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

CP

Colter P.

IT Manager

> "The remote control program organization is weird. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

JN

James N.

IT Manager

> "RMM is a great product with everything IT management needed from assets management to remote sessions."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455206)

VR

Verified Reviewer

Managing Director

> "Promised functionality never came, regular downtime and outages, poor performance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2202346)

[View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

Morgan E.

Senior Information Technology Manager

> "ConnectWise Automate represents a solution enabling us to automate recurring tasks, streamline our operational..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6808821)

JJ

Joshua J.

Sr. Director

> "It does not scale well beyond 10000 endpoints and the ConnectWise support and partnership is relatively poor in the..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861)

JF

Jake F.

Second line Sysadmin

> "The automation of monitoring and alerting is a major strength, enabling proactive and preventative maintenance..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489)

DE

David E.

CEO

> "It does not come with a good set of default commands."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7034866)

Harrison K.

Help Desk Manager

> "I really liked how it did everything I was used to and because of my change in access over my previous position I..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7073627)

JF

Javier F.

Partners Responsible

> "The user interface can be overwhelming at first and it takes some time to get used to all the features."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6499585)

JF

Jake F.

Second line Sysadmin

> "It greatly improved our network monitoring and, as a result, enhanced our security."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489)

VR

Verified Reviewer

Net Admin

> "You’ll need time to learn it before you can use the platform efficiently."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6864652)

VR

Verified Reviewer

Operations Manager

> "Our overall experience with the software was positive, although when ConnectWise came out with their new RMM..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569)

AZ

Ana Z.

It Administrative

> "However, the interface can be overwhelming and takes time to get used to."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6465216)

JF

Jake F.

Second line Sysadmin

> "Overall, the experience was very positive. Although I initially struggled with the platform, the support was..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489)

SG

Shaun G.

Manager, Managed IT

> "The functions it has all have there own quirks and nothing ever seems to work quite the way you'd want it to. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4827945)

NF

Nick F.

CTO

> "It allows us to build what we need most of the time."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583)

TH

Tyler H.

System Administrator

> "Connectwise support will not help you understand the scripting features at all."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705)

JJ

Joshua J.

Sr. Director

> "It's the most flexible solution for RMM's on the market at current state."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861)

VR

Verified Reviewer

IT Operations

> "Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat queue,..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136)

VR

Verified Reviewer

Operations Manager

> "Customer support from ConnectWise has always helped us figure out how to achieve our goals."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569)

TH

Tyler H.

System Administrator

> "Very little useful documentation."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705)

VR

Verified Reviewer

IT Officer

> "Automate is great for inventory, patching, computer health."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6719513)

ML

Michael L.

Vice President of Operations

> "The overall program is outdated compared to other alternatives."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3523511)

AF

Allen F.

Director of Information Technology Solutions

> "I was also comfortable managing Windows computers."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7007559)

NC

Neal C.

IT Operations Manager

> "There seems to be more increasing bugs in later releases and all new patches focus on bug fixes rather than any..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177)

NF

Nick F.

CTO

> "Best remote access program I have ever used."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583)

KS

Keith S.

System Administrator

> "We only contact support when its impacting customers, and have to wait days to get assistance from a live body."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#GetApp___2168135)

VR

Verified Reviewer

Operations Manager

> "I would say for the features that it offers, it is good value for money."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569)

MR

Maribeth R.

Finance Manager

> "Sometimes I have issues with the setup of Invoices and how to change the template."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2748279)

IB

Ian B.

Prevent Manager

> "It has helped us stay a leader in our industry and has made our MSP a better organization. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011)

PM

Pat M.

Data Center Manager

> "The ability to monitor and manage network devices is not good at all. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535)

VR

Verified Reviewer

Finance Manager

> "Also, there are a lot of integrations available."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___5028948)

VR

Verified Reviewer

IT Operations

> "Support is very slow to respond."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136)

WL

Warren L.

General Manager

> "Through PowerBI, I've been able to display a lot of this data to show our customers just how much we know."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702)

SD

Shannon D.

Founder

> "Connectwise has wanted to exact as many dollars out of my pocket and have no intention of having a business..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2199585)

IB

Ian B.

Prevent Manager

> "We would highly recommend to any company looking to support remote clients effectively."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011)

CP

Corey P.

IT Support

> "of my time, I have to use the online version because the desktop version is just way too buggy."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505)

Robert D.

IT Manager

> "It is essential for supporting remote workes and in the times that are in it it's gotten more important."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3827686)

SD

Shannon D.

Founder

> "At the beginning of the second year they doubled the cost saying "its in the contract" I said I want to cancel or..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2199585)

WL

Warren L.

General Manager

> "It's remote access Software, Screen Connect, is also a God send."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702)

PM

Pat M.

Data Center Manager

> "Chat support rarely is able to resolve an issue on the first attempt. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535)

UC

Ugwu C.

CFa

> "Its a good experience that helps planning and processing management functions"

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4392726)

NC

Neal C.

IT Operations Manager

> "The quality of first level support has also slipped."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177)

JS

John S.

Network Engineer

> "Out of the box it’s ok, but really shines once customized to your environment."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3563493)

BB

Benjamin B.

IT

> "No support is ever avaaible to resolve issues."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2083070)

SD

Shannon D.

Founder

> "Your RMM tool is really important and you want a company that is trying to help your business grow by having great..."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___2199585)

PH

Phil H.

Director

> "The product is slow and complicated. "

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2744613)

AW

Andrew W.

Manager, Centralized Services

> "ConnectWise Automate empowers users to perform generally complex tasks such as patching and monitoring with ease."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735031)

CP

Corey P.

IT Support

> "Crashes in the middle of a job."

[See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505)

[View Reviews](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

## User interface

4.68 (310)

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

4.13 (141)

### Features

Pulseway

Top features

42/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Anti Virus
-   API
-   Audit Trail
-   Automatic Backup
-   Compliance Management
-   Configuration Management
-   Customizable Branding
-   Customizable Reports
-   Deployment Management
-   Device Auto Discovery
-   Device Management
-   Event Logs
-   For MSPs
-   Generative AI
-   IT Asset Management
-   IT Asset Tracking
-   IT Incident Management
-   Maintenance Scheduling
-   Mobile Access
-   Network Monitoring
-   Network Security
-   Patch Management
-   Policy Management
-   Real-time Alerts
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Real-Time Updates
-   Remediation Management
-   Remote Access/Control
-   Reporting/Analytics
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Uptime Reporting
-   Usage Tracking/Analytics
-   User Management
-   Vulnerability Scanning
-   Workflow Management

[See all features](https://www.capterra.com/p/141792/Pulseway/#features)

ConnectWise Automate

35/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Anti Virus
-   API
-   Audit Trail
-   Automatic Backup
-   Compliance Management
-   Configuration Management
-   Customizable Branding
-   Customizable Reports
-   Deployment Management
-   Device Auto Discovery
-   Device Management
-   Event Logs
-   For MSPs
-   Generative AI
-   IT Asset Management
-   IT Asset Tracking
-   IT Incident Management
-   Maintenance Scheduling
-   Mobile Access
-   Network Monitoring
-   Network Security
-   Patch Management
-   Policy Management
-   Real-time Alerts
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Real-Time Updates
-   Remediation Management
-   Remote Access/Control
-   Reporting/Analytics
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Uptime Reporting
-   Usage Tracking/Analytics
-   User Management
-   Vulnerability Scanning
-   Workflow Management

[See all features](https://www.capterra.com/p/142789/ConnectWise-Automate/#features)

### Recognition

No recognitions have been awarded to Pulseway

No recognitions have been awarded to ConnectWise Automate

### Deployment & support

Pulseway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ConnectWise Automate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pulseway

-   By MMSOFT Design
-   Located in Ireland
-   Founded in 2011

ConnectWise Automate

-   By ConnectWise
-   Located in United States
-   Founded in 1982

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Contact vendor for pricing

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4.4

Features

4.2

3.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/142789-163344/ConnectWise-Automate-vs-N-sight)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

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4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/141792-180609/Pulseway-vs-Action1-RMM)

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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Price

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Features

4.5

3.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/142789-163343/ConnectWise-Automate-vs-Backup-and-Recovery)

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Price

$1575/year

4.5

Features

4.7

4.7

Ease of Use

4.7

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[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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Contact vendor for pricing

Price

$129/month

4.4

Features

4.4

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142789-207618/ConnectWise-Automate-vs-Syncro)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

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4.7

Ease of Use

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[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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Contact vendor for pricing

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4.5

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[View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne)

[ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.13 (141)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/)

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