--- title: "Compare Pulseway vs ConnectWise Automate 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Pulseway and ConnectWise Automate based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/141792-142789/Pulseway-vs-ConnectWise-Automate" page_type: "comparison" language: "en" --- # Pulseway vs ConnectWise Automate Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PulsewayConnectWise Automate2/4 selected [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.2 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) [## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) Starting Price $67.00/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment CR Based on [311 reviews](#user-reviews) Positive 298 Neutral 10 Negative 3 [## ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.2 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.4 Ease of Use 3.7 Customer Service 3.7 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 113 Neutral 21 Negative 11 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Patch Management 4.6 Deployment Management \-- Alerts/Notifications 4.5 Access Controls/Permissions 4.8 Mobile Access 4.8 66%Fit Missing features Feature ratings Patch Management 4.0 Deployment Management 3.3 Alerts/Notifications 4.6 Access Controls/Permissions 3.5 Mobile Access NA User satisfaction User satisfaction 4.7 User reviews[311](https://www.capterra.com/p/141792/Pulseway/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.7 Customer support 4.7 User satisfaction 4.2 User reviews[145](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) Ease of use 3.7 Functionality 4.4 Value for money 3.9 Customer support 3.7 Price starts from Price starts from $67Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions. Best for Designed for IT service providers and managed service providers (MSPs), it is an IT automation solution that helps manage asset discovery, patching, endpoint management, and more. ## User reviews Pros & cons CR Christopher R. Sole Proprietor > "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead...." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072) LM Lerato M. IT Security > "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645) TpnF ŠTěpán F. Chief Operations Officer > "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383) DE Darryl E. IT Manager CISO > "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996) DB Daniel B. Systems Manager > "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033) AJ Alexander J. Head of Technology > "Third-party services were not as slick to setup as the initial Pulseway instance." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750) MB Mbuyelo B. IT Admin > "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648) TS Troy S. VP IT > "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136) AB Adrian B. IT Specialist > "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687) DB Daniel B. Systems Manager > "One specific issue is with multi-screen support." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033) BL Byron L. Software Developer > "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938) BO Boyd O. Boyd's PCS - Owner > "I locked my account out once and it took a few days to regain full access." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162) EH Egil H. IT manager > "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469) RG Randy G. AVP - Systems Adminitrator > "The website would sometimes encounter performance issues/unresponsiveness." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568) LV Lachezar V. Fullstack Developer > "Great allround solution for monitoring, patch management and system administration for users and servers." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545) BW Bryan W. IT Specialist > "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319) RB Raffaele B. Developer Manager > "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938) DB Daniel B. Systems Manager > "This setup is awkward and hampers productivity." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033) HB Helen B. Data Manager and Software Developer > "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525) OB Owain B. IT Service Desk Manager > "PSA is a bit to basic for our needs." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166) CR Christopher R. Sole Proprietor > "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072) ED Eric D. Head of IT > "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372) MR Mathieu R. Programmeur Jouabilité > "The real-time insight into workloads was a big advantage." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461) BR Benjamin R. Director of Operations > "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588) RS Rick S. Owner > "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731) VR Verified Reviewer Infrastructure Specialist > "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624) EP Ernesto P. it manager > "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928) WB Will B. Technical Engineer > "The mobile app is lacking in some features like remote access into computers." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526) MK Muhannad K. CEO and Director > "I have always have a great experience talking to support and sales and they always understood my needs and were always ready for a quick..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6493024) BP Brett P. Network Admin > "The mobile app, while useful, occasionally crashes, which can be frustrating." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663) CR Christopher R. CEO > "What I like about Pulseway is the one-on-one communication with my direct point of contact, \[sensitive content hidden\]." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508120) JH Jacob H. System and Network Administrator > "MacOS support for example was broken for us for about a month after a Pulseway update." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462) GR Giovanni R. CEO > "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082) BW Bryan W. IT Specialist > "It feels incomplete and can be tricky finding information on a certain feature." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319) AB Austin B. System Administrator > "Has saved us trips into the office by using the remote features." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508165) ZJ Zoran J. System Engineer > "Workflows are not fully developed and have room for improvement" [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558) DB Daniel B. Systems Manager > "Another standout feature is their patch management automation." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033) RR Richard R. Support Engineer > "You have less posibilities then a solution like Datto and support is not always as good as it should be." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973) RB Raffaele B. Developer Manager > "I like being able to control all my computers from my phone." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938) FR Frank R. Director of IS, CTO > "The PSA is not as feature rich as some other offerings in the space." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281) CR Christopher R. Sole Proprietor > "Pulseway provides rock solid solutions that are well supported and continuously improved upon. " [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072) KJ KJ J. Owner > "Endpoint protection is not integrated." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222) AB Adrian B. IT Specialist > "Overall, Pulseway RMM has greatly streamlined our IT management, transforming our productivity." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687) DD Destry D. Engineer > "Only downfall is that I am the only system administrator, and it is only a minor portion of my" [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755) MA MOHAMAD A. Senior System Administrator > "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208) JV J V. IT Manager > "Because of a communication error the wrong license got renewed." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442) PD Pavel D. Data Solution Associate > "The stuff is really helpful and eager to help at any point of the implementation journey and regular webinars." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6492897) TT Trenton T. Owner > "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790) TS Troy S. VP IT > "Pulseway also has a robust feature set for the price." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136) CP Colter P. IT Manager > "You can't sort or manage files, you can't type a directory path, you can't send directories." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971) DB Daniel B. Systems Manager > "The dedication to improvement and community-driven development sets it apart in the RMM landscape." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033) JH James H. CEO > "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345) DA Dusan A. DevOPS > "The support team, especially my account manager, \[sensitive content hidden\], has been incredibly helpful and approachable, always ready to..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504814) CP Colter P. IT Manager > "The file transfer for remote control sessions is horrible. " [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971) TE Thomas E. IT Technician > "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703) CP Colter P. IT Manager > "The remote control program organization is weird. " [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971) MK Muhannad K. CEO and Director > "I have always loved our conversation, where you simply don't make it seem like a sales call rather a meaningful conversation." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6493024) TS Troy S. VP IT > "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136) EH Egil H. IT manager > "Nice automation and scripting features." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469) OB Owain B. IT Service Desk Manager > "PSA is a bit to basic for our needs." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166) JLW Jean-Louis W. Senior Technician > "I enjoy every aspect of Pulseway so far, the reporting works seamlessly" [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500088) ED Eric D. Head of IT > "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372) BP Brett P. Network Admin > "The mobile app is particularly impressive, allowing me to monitor and control systems on the go." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663) BR Benjamin R. Director of Operations > "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588) CP Corey P. Owner > "Afordable and easy to use managment plus all the extra partnerships that come with working with pulsway." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6506885) JH Jacob H. System and Network Administrator > "MacOS support for example was broken for us for about a month after a Pulseway update." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462) MK Muhannad K. CEO and Director > "A major shoutout to all my previous account managers and my current one \[sensitive content hidden\]." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6493024) RR Richard R. Support Engineer > "You have less posibilities then a solution like Datto and support is not always as good as it should be." [See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973) [View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/) Philippe C. IT Director > "ConnectWise Automate is a very usefull RMM tool that combines asset management, remote control, reporting and..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7188339) PP Peter P. Owner > "One of the main drawbacks is that the platform can have a steep learning curve, especially for new users who..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7161972) Morgan E. Senior Information Technology Manager > "ConnectWise Automate represents a solution enabling us to automate recurring tasks, streamline our operational..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6808821) YB Yasir B. Farm manager veterinarian > "The initial setup has a steep learning curve, and the interface can feel a bit overwhelming at first." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7163190) PP Peter P. Owner > "What I liked most about ConnectWise Automate was its powerful automation capabilities and centralized endpoint..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7161972) PP Peter P. Owner > "Additionally, performance can occasionally be affected in larger environments." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7161972) JF Jake F. Second line Sysadmin > "The automation of monitoring and alerting is a major strength, enabling proactive and preventative maintenance..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489) JJ Joshua J. Sr. Director > "It does not scale well beyond 10000 endpoints and the ConnectWise support and partnership is relatively poor..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861) YB Yasir B. Farm manager veterinarian > "The automation and scripting capabilities save us hours every week." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7163190) DE David E. CEO > "It does not come with a good set of default commands." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7034866) Harrison K. Help Desk Manager > "I really liked how it did everything I was used to and because of my change in access over my previous..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7073627) JF Javier F. Partners Responsible > "The user interface can be overwhelming at first and it takes some time to get used to all the features." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6499585) VR Verified Reviewer Operations Manager > "Our overall experience with the software was positive, although when ConnectWise came out with their new RMM..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569) VR Verified Reviewer Net Admin > "You’ll need time to learn it before you can use the platform efficiently." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6864652) JF Jake F. Second line Sysadmin > "It greatly improved our network monitoring and, as a result, enhanced our security." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489) AZ Ana Z. It Administrative > "However, the interface can be overwhelming and takes time to get used to." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6465216) VR Verified Reviewer Operations Manager > "Customer support from ConnectWise has always helped us figure out how to achieve our goals." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569) SG Shaun G. Manager, Managed IT > "The functions it has all have there own quirks and nothing ever seems to work quite the way you'd want it to. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4827945) JF Jake F. Second line Sysadmin > "Overall, the experience was very positive. Although I initially struggled with the platform, the support was..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7061489) TH Tyler H. System Administrator > "Connectwise support will not help you understand the scripting features at all." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705) VR Verified Reviewer IT Officer > "Automate is great for inventory, patching, computer health." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6719513) VR Verified Reviewer IT Operations > "Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136) NF Nick F. CTO > "It allows us to build what we need most of the time." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583) NC Neal C. IT Operations Manager > "There seems to be more increasing bugs in later releases and all new patches focus on bug fixes rather than..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177) JJ Joshua J. Sr. Director > "It's the most flexible solution for RMM's on the market at current state." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861) TH Tyler H. System Administrator > "Very little useful documentation." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705) AF Allen F. Director of Information Technology Solutions > "I was also comfortable managing Windows computers." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7007559) ML Michael L. Vice President of Operations > "The overall program is outdated compared to other alternatives." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3523511) VR Verified Reviewer Operations Manager > "I would say for the features that it offers, it is good value for money." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___7016569) MR Maribeth R. Finance Manager > "Sometimes I have issues with the setup of Invoices and how to change the template." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2748279) NF Nick F. CTO > "Best remote access program I have ever used." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6796583) PM Pat M. Data Center Manager > "The ability to monitor and manage network devices is not good at all. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535) VR Verified Reviewer Finance Manager > "Also, there are a lot of integrations available." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___5028948) CP Corey P. IT Support > "of my time, I have to use the online version because the desktop version is just way too buggy." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505) IB Ian B. Prevent Manager > "It has helped us stay a leader in our industry and has made our MSP a better organization. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011) PM Pat M. Data Center Manager > "Chat support rarely is able to resolve an issue on the first attempt. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535) UC Ugwu C. CFa > "Its a good experience that helps planning and processing management functions" [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4392726) NC Neal C. IT Operations Manager > "The quality of first level support has also slipped." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177) WL Warren L. General Manager > "Through PowerBI, I've been able to display a lot of this data to show our customers just how much we know." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702) PH Phil H. Director > "The product is slow and complicated. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2744613) IB Ian B. Prevent Manager > "We would highly recommend to any company looking to support remote clients effectively." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___4849011) CP Corey P. IT Support > "Crashes in the middle of a job." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2518505) Robert D. IT Manager > "It is essential for supporting remote workes and in the times that are in it it's gotten more important." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3827686) VR Verified Reviewer IT Operations > "Support is very slow to respond." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2835136) WL Warren L. General Manager > "It's remote access Software, Screen Connect, is also a God send." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3528702) JF Javier F. Partners Responsible > "The user interface can be overwhelming at first and it takes some time to get used to all the features." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6499585) AW Andrew W. Manager, Centralized Services > "ConnectWise Automate empowers users to perform generally complex tasks such as patching and monitoring with..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735031) AZ Ana Z. It Administrative > "However, the interface can be overwhelming and takes time to get used to." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6465216) AW Andrew W. Manager, Centralized Services > "The scripting engine is extremely powerful and allows anyone with zero to little programming knowledge to..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735031) TH Tyler H. System Administrator > "Very little useful documentation." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#SoftwareAdvice___3477705) JS John S. Network Engineer > "Out of the box it’s ok, but really shines once customized to your environment." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___3563493) JJ Joshua J. Sr. Director > "It does not scale well beyond 10000 endpoints and the ConnectWise support and partnership is relatively poor..." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___6831861) VR Verified Reviewer Network Supervisor > "Automate is feature rich and great for managing our clients desktops and servers." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2433632) PM Pat M. Data Center Manager > "Chat support rarely is able to resolve an issue on the first attempt. " [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2761535) NC Neal C. IT Operations Manager > "It allows tons of customization and enhancement to increase its power." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177) NC Neal C. IT Operations Manager > "The quality of first level support has also slipped." [See full review](https://www.capterra.com/p/142789/ConnectWise-Automate/#Capterra___2735177) [View Reviews](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) ## User interface [Pulseway](https://www.capterra.com/p/141792/Pulseway/) 4.68 (311) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) 4.15 (145) ### Features Pulseway Top features 38/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anti Virus - API - Application Deployment - Asset Tracking - Audit Trail - Automatic Backup - Autonomous Task Execution - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Cross-system Integration - Customizable Branding - Customizable Reports - Dashboard - Decision Making - Deployment Management - Device Auto Discovery - Device Management - Endpoint Protection - Event Logs - For MSPs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Incident Management - Maintenance Scheduling - Mobile Access - Mobile Device Management - Multi-step Planning - Natural Language Interaction - Network Monitoring - Network Security - Patch Management - Performance Metrics - Policy Management [See all features](https://www.capterra.com/p/141792/Pulseway/#features) ConnectWise Automate 30/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Anti Virus - API - Application Deployment - Asset Tracking - Audit Trail - Automatic Backup - Autonomous Task Execution - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Cross-system Integration - Customizable Branding - Customizable Reports - Dashboard - Decision Making - Deployment Management - Device Auto Discovery - Device Management - Endpoint Protection - Event Logs - For MSPs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Incident Management - Maintenance Scheduling - Mobile Access - Mobile Device Management - Multi-step Planning - Natural Language Interaction - Network Monitoring - Network Security - Patch Management - Performance Metrics - Policy Management [See all features](https://www.capterra.com/p/142789/ConnectWise-Automate/#features) ### Recognition Pulseway is recognized as a top-rated tool in 4 Capterra Shortlist reports ConnectWise Automate is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Pulseway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ConnectWise Automate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Pulseway - By MMSOFT Design - Located in Ireland - Founded in 2011 ConnectWise Automate - By ConnectWise - Located in United States - Founded in 1982 ## Popular Comparisons [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $67/month Price $104/month 4.5 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141792-170018/Pulseway-vs-ManageEngine-Desktop-Central) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.15 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.4 Features 4.2 3.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-142789/N-central-vs-ConnectWise-Automate) [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/) $67/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/141792-181954/Pulseway-vs-Iru) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.15 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142789-163343/ConnectWise-Automate-vs-Backup-and-Recovery) [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $67/month Price Contact vendor for pricing 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141792-180609/Pulseway-vs-Action1-RMM) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.15 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.31 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.4 Features 4.3 3.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/142789-163344/ConnectWise-Automate-vs-N-sight) [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) vs [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) $67/month Price $129/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.15 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.4 Features 4.4 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142789-207618/ConnectWise-Automate-vs-Syncro) [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $67/month Price Contact vendor for pricing 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.15 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142789-184229/ConnectWise-Automate-vs-NinjaOne) [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.55 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) $67/month Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-141792/Freshservice-vs-Pulseway) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[4.15 (145)](https://www.capterra.com/p/142789/ConnectWise-Automate/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142789-170401/ConnectWise-Automate-vs-ITGlue)