# Compare Pulseway vs ISL Light 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ISL Light and Pulseway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141792-146892/Pulseway-vs-ISL-Light

---

# ISL Light vs Pulseway Features and Cost Comparison

Last updated April 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ISL LightPulseway2/4 selected

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

[## ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting Price

$34.90/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [779 reviews](#user-reviews)

Positive

768

Neutral

10

Negative

1

[## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BL

Based on [310 reviews](#user-reviews)

Positive

297

Neutral

10

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,751 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Single Sign On

4.8

Remote Access/Control

4.8

SSL Security

\--

Multi-Channel Communication

4.7

Unattended Access

4.8

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

\--

Remote Access/Control

4.5

SSL Security

NA

Multi-Channel Communication

\--

Unattended Access

4.1

User satisfaction

User satisfaction

4.7

User reviews[779](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.7

User satisfaction

4.7

User reviews[310](https://www.capterra.com/p/141792/Pulseway/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$34.90Other, Per Month

-   Free version
-   Free trial

Price starts from

$67Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

## User reviews

Pros & cons

BV

Bart V.

owner

> "It has an API so we can nicely integrate it in our website so we can create easy ready to go sessions for..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537242)

PS

Primož S.

Head of Customer Support

> "While the solution meets our needs, it becomes less economical due to the requirement for multiple concurrent..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

AA

Aaron A.

IT

> "The experience is very good, both for the user and the administrator, ease of connection, connection to..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248)

DR

Danijel R.

System tehnician

> "I don't like how the administration tools are implemented, especially when you accidentally open UAC window you..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009188)

RW

Robert W.

Manger, Technical Services

> "This gives me a much simpler option and I am able to package the program and deploy through SCCM removing the..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

SS

Seth S.

Internal Systems and Security Manager

> "Not a fan that there's a minimum amount of characters before I can submit this, so I'm just typing random..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010808)

PR

Patrik R.

System administrator

> "The remote access is fast and reliable, and the ability to connect to users without requiring them to install..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006090)

DC

Daniel C.

Overtrold

> "The installation right now is a bit of a hassle on Arch / OpenSUSE."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011975)

AC

Andrej C.

Managing

> "Reliable operation of ISL – it is important that you can rely on ISL, because there are never any issues, it..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009579)

AA

Aaron A.

IT

> "For mac os it is a bit complicated to control but that is the fault of mac os security"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248)

G

Gregor Ž.

Professional Worker

> "The performance is excellent, even on slower networks, and the interface is clean and user-friendly."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

RC

Robert C.

CONTROLLER

> "LITTLE DIFFICULT GETTING THE PRINTER ON THE SUPPORT COMPUTER SETUP ON THE CLIENT COMPUTERS SO THAT PRINTING OF..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092568)

MM

Miha M.

advisor

> "The platform is well structured, user-friendly, and allows efficient work without the need for extensive..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7085833)

BG

Bob G.

Owner

> "Cannot choose location for file transfer."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6497993)

LH

Luka H.

Sys admin

> "It makes remote support fast, secure, and very user-friendly, allowing me to assist anyone with just a few..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190)

WW

Walter W.

Network Administrator

> "The only con I could even give it is when you set unattended access and then go to connect to that machine it..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092692)

PS

Primož S.

Head of Customer Support

> "For over a decade, ISL has been our trusted solution for seamless access and user support across our..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

TH

Tim H.

CEO

> "Mobile apps not easy to use for ISL Conf proxy users, from the perspective of end users."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6620090)

A

Andrej Š.

System technician

> "Always-on function is really good as it provides a backup when VPN's or RDP have issues."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187)

Martin H.

Managing Director

> "The only minor issue is that I sometimes can't copy/paste between my host machine and the remote machine..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4951635)

MI

Marko I.

Head of IT

> "It’s a reliable and secure tool that makes remote support straightforward, whether connecting to clients or..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249)

VR

Verified Reviewer

IT Systems Engineer

> "ISL is lacking some features of higher-profile remote tools such as NinjaRMM or N-ABLE RMM."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092019)

A

Andrejs Š.

Head of infrastructure

> "The software is user-friendly, secure, and has solid cross-platform compatibility, which is essential for..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256)

Michael D.

Managing Director

> "The only thing that was a bit awkward until explained was the use of custom RDP ports..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4885630)

A

Andrej Š.

System technician

> "Remote access works with no hiccups and it works on multiple OS's."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187)

DD

Derek D.

Technical Manager

> "The only thing I dislike is the file transfers."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___5003476)

LP

Lenart P.

Delivery manager

> "Both technicians and end-users benefit from its simplicity, and it has definitely helped to resolve issues more..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010467)

MK

Mitja K.

IT Spec

> "users have some issues with e-mail link not working they need ID so we can connect"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316745)

MO

Marko O.

IT support

> "In addition, the price is excellent — more affordable than similar programs such as TV, which further increases..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006091)

NG

Nikoloz G.

IT Support Engineer

> "It is kind of laggy and also sometimes when I try to get admin rights it stuck and don't let me do anything"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4341850)

PS

Primož S.

Head of Customer Support

> "Its flawless connectivity and intuitive interface make it an indispensable tool—simple to use, yet powerful in..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

GJ

Grant J.

Director

> "Nothing - very happy with the current functionality. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6005455)

JF

Jure F.

CEO

> "The interface is simple and intuitive, so even non-technical users can navigate it easily."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011137)

JB

Jeff B.

IT Director

> "very small issue of some staff having difficulty downloading the small driver to use the program. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995311)

BV

Benjamin V.

Head of CNC Programming

> "The application works flawlessly, allows quick access and simple remote support."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7005432)

TS

Tom S.

Administrator IT

> "Sometimes clipboard-sharing function doesn't work"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3984033)

G

Gregor Ž.

Professional Worker

> "ISL Light is an outstanding remote support solution."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

MF

Mathew F.

Technical Director

> "The random crashes when using too many sessions."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3990859)

RW

Robert W.

Manger, Technical Services

> "It doesn't get buried amongst all the open browser tabs and makes it easy to find. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

TK

Tim K.

Network manager

> "Occasionally loses connection and have to reconnect with new session."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3638413)

Gareth J.

Director

> "We have all our customers systems set up for unattended access meaning we can support anyone at anytime from..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092215)

CB

Cemil B.

IT and Data Security Specialist

> "The remote connection time is a bit too long."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3466786)

AV

Aleksandra V.

IT Support

> "I really appreciate being able to provide remote support to colleagues reliably and without complications."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

SM

Silvo M.

Delivery manager

> "Distribution in a form of executable can make troubles."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479382)

RR

Romain R.

Administrator system and devops

> "The interface is intuitive and reliable, making remote support efficient."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010402)

DZ

Darjan Z.

CEO

> "Some crashes with ubuntu installation."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3492756)

GR

Guillermo R.

Systems Administrator

> "Compatibility, you can take remote control even for mobile devices"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6611810)

AS

Andraz S.

Računalniški programer

> "Just sometime client can not give me access to keyboard."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316802)

MI

Marko I.

Head of IT

> "What I liked most about ISL Light was how easy it is to use, its fast and stable performance, and the strong..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249)

HS

Harold S.

Geschäftsführer

> "Screen sharing doesn't really work well for us."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316799)

AV

Aleksandra V.

IT Support

> "The security of the connection is also very high, which gives confidence."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

MN

Matevž N.

računalničar, računovodja

> "The connection is slow some times."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479427)

PS

Primož S.

Head of Customer Support

> "It offers the right set of features to deliver effective user support."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

P

Primož Š.

ceo

> "Problems with mac computers."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479698)

RW

Robert W.

Manger, Technical Services

> "From a user perspective, this is a very convenient tool that puts everything in one place. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

DB

David B.

Director

> "I use Linux, and sometimes it fails to display the sub window which means I have to kill and restart it."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2939560)

AV

Aleksandra V.

IT Support

> "The interface is very intuitive, so even first-time users can easily get used to it."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

JW

Jessica W.

Practice Manager

> "Set up confuses me but I call and they walk me through everytime"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3454768)

ZP

Zan P.

ICT Development Engineer

> "The interface could be more modern, but the overall experience has been excellent."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009317)

GK

Gregor K.

CEO

> "Always on feature sometimes fails."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3480378)

U

Uroš Ž.

Director

> "Transparent and efficient, stable running as for simple or professional use."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7013360)

DW

David W.

IT Manager

> "I have not had a need to call in for technical support yet."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995604)

A

Andrejs Š.

Head of infrastructure

> "One of the standout features of ISL Light is its robust functionality."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256)

MM

Marco M.

CEO

> "Support to Linux server in text mode now is not upported"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2809622)

Xiping Z.

Director

> "The speed and stability of the connection were top-notch, allowing me to connect to our computers in distant..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6098034)

AA

Ana A.

Programme Officer

> "We did not encounter features that would be difficult to use or would demand a change in our business processes."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3117167)

ND

Neil D.

Operations Manager

> "The thing i like most about ISL light is that we are able to see if our systems are up and running using the..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6000334)

AP

Andrea P.

Practice Manager

> "Sometimes it's a little slow, but that's maybe more to do with our internet that the software...."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3257616)

PR

Philip R.

Director

> "Very effective for all my remote support requirements, couldn't work without it"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6361377)

DS

Donna S.

Practice Manager

> "I did not find any features that I did not like."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4052935)

MM

Miha M.

advisor

> "It is easy to use and very intuitive."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7085833)

CW

Cindy W.

Director

> "Ticket tracking and numbering not available"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2844079)

G

Gregor Ž.

Professional Worker

> "I really appreciate how simple and intuitive ISL Light is to use."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

CL

Chris L.

Managing Director

> "You have to re-download the software manually from their website and it isn't always easy to find."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2792053)

UZ

Uroš Z.

Network Administrator

> "Stable, secure, and perfect for IT remote assistance.""

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009728)

RA

Rafael A.

Ing Preventa

> "In many occasions the session freeze and the keyboard can´t catch what the operator type, we need minimize..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2388552)

AC

Andrew C.

Software developer

> "The product is robust and reliable and although I have tried competitors free versions, I know that it is well..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6449738)

NJ

NIk J.

Helpdesk analist

> "a bit of delay on top bar when the connection drops (i am wondering if the connection is poor and after 3..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2228483)

LH

Luka H.

Sys admin

> "I really like ISL Light for its simplicity and reliability."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190)

Andrea L.

Owner

> "If administrator rights are needed on the clients PC and the end user clicks ok i can't control the end users..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2163554)

[View Reviews](https://www.capterra.com/p/146892/ISL-Light/reviews/)

BL

Byron L.

Software Developer

> "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938)

DE

Darryl E.

IT Manager CISO

> "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996)

CR

Christopher R.

Sole Proprietor

> "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

LM

Lerato M.

IT Security

> "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645)

TpnF

ŠTěpán F.

Chief Operations Officer

> "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383)

BW

Bryan W.

IT Specialist

> "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

RS

Rick S.

Owner

> "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731)

ED

Eric D.

Head of IT

> "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372)

DB

Daniel B.

Systems Manager

> "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

BR

Benjamin R.

Director of Operations

> "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588)

MB

Mbuyelo B.

IT Admin

> "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648)

RG

Randy G.

AVP - Systems Adminitrator

> "The website would sometimes encounter performance issues/unresponsiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568)

AB

Adrian B.

IT Specialist

> "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687)

VR

Verified Reviewer

Infrastructure Specialist

> "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624)

EP

Ernesto P.

it manager

> "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928)

WB

Will B.

Technical Engineer

> "The mobile app is lacking in some features like remote access into computers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526)

GR

Giovanni R.

CEO

> "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a right..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082)

BP

Brett P.

Network Admin

> "The mobile app, while useful, occasionally crashes, which can be frustrating."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

EH

Egil H.

IT manager

> "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469)

AJ

Alexander J.

Head of Technology

> "Third-party services were not as slick to setup as the initial Pulseway instance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750)

LV

Lachezar V.

Fullstack Developer

> "Great allround solution for monitoring, patch management and system administration for users and servers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545)

TS

Troy S.

VP IT

> "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136)

MR

Mathieu R.

Programmeur Jouabilité

> "The real-time insight into workloads was a big advantage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461)

JH

Jacob H.

System and Network Administrator

> "MacOS support for example was broken for us for about a month after a Pulseway update."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462)

MA

MOHAMAD A.

Senior System Administrator

> "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208)

BW

Bryan W.

IT Specialist

> "It feels incomplete and can be tricky finding information on a certain feature."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

TE

Thomas E.

IT Technician

> "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703)

DB

Daniel B.

Systems Manager

> "One specific issue is with multi-screen support."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

RB

Raffaele B.

Developer Manager

> "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938)

BO

Boyd O.

Boyd's PCS - Owner

> "I locked my account out once and it took a few days to regain full access."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162)

BP

Brett P.

Network Admin

> "The mobile app is particularly impressive, allowing me to monitor and control systems on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

ZJ

Zoran J.

System Engineer

> "Workflows are not fully developed and have room for improvement"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558)

AE

Armand E.

IT Support Technician

> "Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6472322)

RR

Richard R.

Support Engineer

> "You have less posibilities then a solution like Datto and support is not always as good as it should be."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

HB

Helen B.

Data Manager and Software Developer

> "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525)

FR

Frank R.

Director of IS, CTO

> "The PSA is not as feature rich as some other offerings in the space."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281)

RR

Richard R.

Support Engineer

> "For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

KJ

KJ J.

Owner

> "Endpoint protection is not integrated."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222)

AM

Andrew M.

Director

> "The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6463265)

DD

Destry D.

Engineer

> "Only downfall is that I am the only system administrator, and it is only a minor portion of my"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755)

CR

Christopher R.

Sole Proprietor

> "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DB

Daniel B.

Systems Manager

> "This setup is awkward and hampers productivity."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

AG

Anthony G.

CEO

> "Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

JV

J V.

IT Manager

> "Because of a communication error the wrong license got renewed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442)

JS

Jubaire S.

CTO

> "The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419921)

OB

Owain B.

IT Service Desk Manager

> "PSA is a bit to basic for our needs."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166)

AO

Aaron O.

Infra Service Delivery Manager

> "Its mobile app and desktop interface are intuitive and user-friendly, making it easy to monitor and manage devices on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6452030)

TT

Trenton T.

Owner

> "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790)

RM

Raul M.

IT Manager

> "I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474967)

CP

Colter P.

IT Manager

> "You can't sort or manage files, you can't type a directory path, you can't send directories."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

RM

Rob M.

Technical Director

> "It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___4955561)

JH

James H.

CEO

> "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small pain..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345)

AG

Anthony G.

CEO

> "Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

CP

Colter P.

IT Manager

> "The file transfer for remote control sessions is horrible. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

BP

Brett P.

Network Admin

> "Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

CP

Colter P.

IT Manager

> "The remote control program organization is weird. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

JN

James N.

IT Manager

> "RMM is a great product with everything IT management needed from assets management to remote sessions."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455206)

VR

Verified Reviewer

Managing Director

> "Promised functionality never came, regular downtime and outages, poor performance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2202346)

[View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

## User interface

4.74 (779)

4.68 (310)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

ISL Light

Top features

43/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/146892/ISL-Light/#features)

Pulseway

37/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/141792/Pulseway/#features)

### Recognition

No recognitions have been awarded to ISL Light

No recognitions have been awarded to Pulseway

### Deployment & support

ISL Light

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pulseway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ISL Light

-   By ISL Online
-   Located in Slovenia
-   Founded in 2001

Pulseway

-   By MMSOFT Design
-   Located in Ireland
-   Founded in 2011

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[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

vs

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4.7

Ease of Use

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