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Pulseway vs ITM IT Asset Management: Which is a better fit?

Updated on December 6th, 2024
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Summary
Key features rated by users
Features selected based on 2,522 reviews from IT Asset Management users.
% Fit
Not enough reviews
Feature ratings
Inventory Management
4.3
Asset Tracking
5.0
Support Ticket Management
4.3
Reporting/Analytics
4.5
Alerts/Notifications
4.5
% Fit
Not enough reviews
Feature ratings
Inventory Management
--
Asset Tracking
--
Support Ticket Management
--
Reporting/Analytics
5.0
Alerts/Notifications
5.0
User satisfaction
4.7
User reviews306
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.7
4.9
User reviews13
Ease of use
4.9
Functionality
4.8
Value for money
4.8
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

Organizations who want to cut cost and manage their assets effectively online . ISO 27001 certified companies which follow Asset labeling and classification policy internally to manage assets

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Bryan W
IT Specialist
5.0

Bryan W.: My name is Bryan. I'm an IT specialist over at Shopper Approved. We've got about just under 50 employees. I give Pulseway an overall rating of five stars. Before Pulseway, I was using Action1. The problems with Action1, it was an early product. It was lacking some features that a more mature product offers. Pulseway gave me those tools, better remote support and better reporting, various other features like that. The biggest reason we went with Pulseway is price. I looked at several other competitors, and Pulseway offered the best price for what we got. And it gave us third-party patching. It gave us a great remote tool that offered remote file transfer. They have a network discovery feature in there, so I can use it to automatically look for new devices, things like that. Yeah, getting started with Pulseway, they gave me a trial, if I remember correctly, and using that trial, I was able to sort of test things out beforehand. And then, once we decided on the product, they were able to take that trial environment and just turn it into the full one, so I didn't have to do any additional setup. But they did give us additional onboarding, so if you didn't do the trial or didn't set up anything, they'll help you and walk you through setting it up. The agent's super easy to install. You can deploy it across the whole fleet if you needed to. It even has Active Directory Discovery, so if it's connected to a domain, it can just install it that way. If you're looking at getting Pulseway, I would just make sure you do look at other competitors. If there's something that you can't afford, there are definitely better products that offer more features or better robust features for a higher price. So, if price isn't an issue, it may not be a bad idea to look elsewhere. But if you are trying to find something on the budget side, Pulseway is a great place to start. They offer lots of add-ons, lots of integrations. Do know that the product is owned by Kaseya. Some people may not care for that. But that's [inaudible 00:02:35].

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Pulseway

28/38
  • Barcode/Ticket Scanning
  • Change Management
  • Cost Tracking
  • Customizable Forms
  • Email Management
  • Knowledge Base Management
  • Prioritization
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Incident Management
  • Inventory Management
  • Maintenance Management
  • Monitoring
  • Problem Management
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • User Management
  • Workflow Management
See All features
Hide IT Asset Management Software Features -

ITM IT Asset Management

Top Features
35/38
Show IT Asset Management Software Features +

Pulseway

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ITM IT Asset Management

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Pulseway
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ITM IT Asset Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pulseway
  • By MMSOFT Design
  • Located in Ireland
  • Founded in 2011
ITM IT Asset Management
  • By Greenitco technologies Pvt Ltd
  • Located in India
  • Founded in 2013
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