# Compare Pulseway vs Splashtop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Splashtop and Pulseway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141792-162972/Pulseway-vs-Splashtop-Business-Access

---

# Splashtop vs Pulseway Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SplashtopPulseway2/4 selected

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

[## Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [733 reviews](#user-reviews)

Positive

700

Neutral

21

Negative

12

[## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

CR

Based on [310 reviews](#user-reviews)

Positive

297

Neutral

10

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,827 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.8

SSL Security

4.3

Multi-Channel Communication

NA

Unattended Access

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

\--

Remote Access/Control

4.5

SSL Security

NA

Multi-Channel Communication

\--

Unattended Access

4.1

User satisfaction

User satisfaction

4.7

User reviews[733](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.7

User satisfaction

4.7

User reviews[310](https://www.capterra.com/p/141792/Pulseway/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$6Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$67Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

## User reviews

Pros & cons

AW

Andrew W.

Support Specialist

> "Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

CL

Chris L.

Founder

> "On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7136178)

LK

Lorenzo K.

Security Project Engineer

> "Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6860287)

MM

Mith M.

IT Team Lead

> "One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6844206)

BS

Brian S.

End User Services Technician

> "From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951)

DB

Daniel B.

Director - Technical Support and Implementation

> "A major source of frustration when you are under pressure to resolve issues remotely."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

DL

Dave L.

Chief Engineer

> "We use Splashtop for access to our building controls system and we can access it from anywhere in the world."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

WT

Wasek T.

IT Support Supervisor

> "Sometimes there maybe connection issues, and may take a few attempts to remote into users machine."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

James L.

Product Manager

> "The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

DB

Daniel B.

Director - Technical Support and Implementation

> "In the last month it has become nearly unusable by a many of us. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

AW

Andrew W.

Support Specialist

> "The ability to swap between admin controls when things get serious and ease of management are the most valuable tools."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

BM

Bruce M.

IT support

> "sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6874016)

DL

Dave L.

Chief Engineer

> "You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

JA

Julian A.

IT Specialist

> "I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766256)

James L.

Product Manager

> "Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

VR

Verified Reviewer

Senior IT Analyst

> "The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761)

TW

Timothy W.

IT Consultant

> "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things buried in..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928)

Stefan M.

CEO

> "Biggest disadvantage: Api access is only available for the enterprise plan"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

VC

Vanessa C.

Sales Manager

> "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954)

VR

Verified Reviewer

Sys Admin

> "The SplashTop agent is running but you cannot connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6866582)

SH

Sandra H.

Owner

> "I like the clean and easy look of Splashtop as well as the responsiveness of the site."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

JG

James G.

IT Support Engineer

> "Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6802010)

MS

Michelle S.

Office manager

> "Having access to my desktop at any time from any location makes working away from the office the best part of this application."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6494857)

PD

Peter D.

CTO

> "Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability errors. ..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6240769)

Stefan M.

CEO

> "Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

TW

Tim W.

IT

> "not as good as ninja, slower and ui is not as sleek"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6705432)

VR

Verified Reviewer

Office Administrator

> "It has simplifyed my busy everyday life on the go."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776)

MB

Martin B.

IT Manager

> "The only think that is not that good, is that you need a user with admin permission in order to connect to a PC (you can't do it with a key..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4856469)

JI

Justine I.

IT Support Technician

> "Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6825432)

VR

Verified Reviewer

Owner/Operator

> "During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the way I had been."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941178)

JW

Julianne W.

Manager

> "I have had no issues at all since joining Splashtop and it out performs my previous service incredibly."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

IR

Ilona R.

Billing Dept

> "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942025)

MB

Mark B.

Senior Pastor

> "Splashtop allows complete remote control of a computer or server. When you have many computers that are fixed in place in a building, the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940632)

KT

Kyle T.

Manager

> "It is a little pricey for smaller businesses and the startup feature is a little laggy at times."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6006614)

RK

Rebecca K.

IT Administrator

> "Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940151)

TB

Tonia B.

Director of Information Technology

> "sometime I need to over ride the user and they just reject the remote session when I try to connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6049911)

JW

Julianne W.

Manager

> "No drops in service and stays connected very well."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

AL

Alexandria L.

Dentist

> "Sometimes, if I am working remotely and have a poor signal, it doesn't work."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

MW

Michael W.

Senior Desktop Support Technician

> "I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6623261)

JG

Joseph G.

Accounting Manager

> "The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application and the right..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3604257)

WT

Wasek T.

IT Support Supervisor

> "Splashtop is key to my work, it is the main remote control software I use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

SS

Steve S.

Retired Trader

> "They removing the access to Ipad viewing without paying an arm and a leg for it. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830333)

KC

Kaila C.

Property Administrator

> "Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set up"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7017364)

PC

Paul C.

Director

> "The response time is a little slower than actual time on the remote access"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941747)

CD

Chris D.

Architect

> "Splashtop provides a way to store large amounts of data remotely, while being portable with a mobile device (laptop, tablet, or phone)"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941222)

SH

Shawn H.

IT Manager

> "They get distracted by the clickable URL's instead of knowing that the app has already downloaded."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

PR

Peter R.

IT Team Lead

> "It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended)."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6861142)

CS

Clifton S.

President

> "It can be challenging for the non-savvy computer user to download and install the SOS app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830526)

Lucas B.

Director

> "It's fast and feature rich and allows both unattended and also attended remote support."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6298238)

JP

Jim P.

IT Director

> "The user interface works well but doesn't look very modern or pretty."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452)

BS

Brian S.

End User Services Technician

> "I am looking forward to utilizing the add-ons, especially the software updates."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951)

EN

Emilio N.

IT Director

> "Sometimes the connection can get a little bit slower."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6027469)

HB

Holley B.

Owner, Designer

> "It has everything I need, the ability to login remotely to all of my computers plus the added bonus of always working flawlessly at a price..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940174)

HM

Horacio M.

Owner

> "Additionally, I find that the support provided for customer concerns is often slow and inadequate."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484)

KS

Kyle S.

AV Technician

> "Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6631384)

MF

Mike F.

Owner

> "Linux support is still not at the capacity of some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249)

JK

Jennifer K.

Insurance Coordinator

> "I love the ease of using the program I just go to the website and login and give her the number and she remotes in and takes care of what she..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6343433)

PS

Phyllis S.

Admin Asst

> "I recently experienced difficulty connecting with Splashtop using a laptop computer. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940385)

DH

Derek H.

IT Project Manager

> "Splashtop SOS is the perfect solution for big and small companies for a support solution."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6527549)

SH

Shawn H.

IT Manager

> "Getting non-computer users connected is a little difficult. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

Marlyn G.

Marketing Operations Manager

> "Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4998043)

JW

Jennifer W.

Accounts Receivable Specialist

> "The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4073475)

BJ

Bryce J.

Material and Logistics Coordinator

> "Whenever I am having any technical issue with my workspace, our IT department can seamlessly hop onto my computer and fix the issue remotely..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___5039302)

AL

Alexandria L.

Dentist

> "That is more of an issue on my end and not due to Splashtop."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

DM

David M.

Owner

> "My business provides remote support for photographers working with Adobe Photoshop and Adobe Photoshop Lightroom Classic."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4832879)

JL

James L.

Chief Technical Officer

> "The cost of what this product actually does is highly inflated."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6103114)

MH

Mary H.

Bookkeeper

> "The price is a great value for each of my clients. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210)

VR

Verified Reviewer

Data & Finance Mgr

> "There is an extra authentication step that I found confusing."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3718330)

MM

MaryAnn M.

Office Manager

> "I switched from a different remote log in company and this is better for our needs."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6510184)

KK

Kenneth K.

Owner

> "stabiliy is starting to be an issue for us"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#SoftwareAdvice___4075849)

David M.

IT Technician

> "Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my connections are..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6216467)

HD

Heather D.

BDC Manager

> "There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I was not..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3131554)

KL

Ken L.

Volunteer

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277)

MT

Mo T.

Doctor

> "Getting used to downloading the app for the remote versus host computer was tricky and a little confusing."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2892692)

SH

Sandra H.

Owner

> "It is a very easy app to use and understand."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

RK

Ruth K.

Digital Content Producer

> "I cannot imagine working remotely without Splashtop. When NY shutdown and our "essential" business had to reduce the number of workers at the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2166891)

Rodrigo M.

Ceo

> "Outstanding support and an exceptional customer experience"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7086405)

MH

Mehdi H.

security advisor

> "when using recordre fonction, access becomes a bit long"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3075475)

JA

Jose A.

IT

> "I like how there is not a lot of updates and always works when trying to remote in."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766252)

SS

Stephanus S.

Quality Control Specialist

> "It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2471628)

[View Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

CR

Christopher R.

Sole Proprietor

> "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DE

Darryl E.

IT Manager CISO

> "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996)

TpnF

ŠTěpán F.

Chief Operations Officer

> "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383)

LM

Lerato M.

IT Security

> "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645)

RS

Rick S.

Owner

> "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731)

BW

Bryan W.

IT Specialist

> "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

DB

Daniel B.

Systems Manager

> "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

ED

Eric D.

Head of IT

> "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372)

MB

Mbuyelo B.

IT Admin

> "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648)

BR

Benjamin R.

Director of Operations

> "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588)

AB

Adrian B.

IT Specialist

> "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687)

RG

Randy G.

AVP - Systems Adminitrator

> "The website would sometimes encounter performance issues/unresponsiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568)

EP

Ernesto P.

it manager

> "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928)

VR

Verified Reviewer

Infrastructure Specialist

> "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624)

GR

Giovanni R.

CEO

> "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a right..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082)

WB

Will B.

Technical Engineer

> "The mobile app is lacking in some features like remote access into computers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526)

BL

Byron L.

Software Developer

> "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938)

BP

Brett P.

Network Admin

> "The mobile app, while useful, occasionally crashes, which can be frustrating."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

EH

Egil H.

IT manager

> "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469)

AJ

Alexander J.

Head of Technology

> "Third-party services were not as slick to setup as the initial Pulseway instance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750)

LV

Lachezar V.

Fullstack Developer

> "Great allround solution for monitoring, patch management and system administration for users and servers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545)

TS

Troy S.

VP IT

> "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136)

MR

Mathieu R.

Programmeur Jouabilité

> "The real-time insight into workloads was a big advantage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461)

JH

Jacob H.

System and Network Administrator

> "MacOS support for example was broken for us for about a month after a Pulseway update."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462)

MA

MOHAMAD A.

Senior System Administrator

> "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208)

BW

Bryan W.

IT Specialist

> "It feels incomplete and can be tricky finding information on a certain feature."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

TE

Thomas E.

IT Technician

> "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703)

DB

Daniel B.

Systems Manager

> "One specific issue is with multi-screen support."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

RB

Raffaele B.

Developer Manager

> "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938)

BO

Boyd O.

Boyd's PCS - Owner

> "I locked my account out once and it took a few days to regain full access."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162)

BP

Brett P.

Network Admin

> "The mobile app is particularly impressive, allowing me to monitor and control systems on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

ZJ

Zoran J.

System Engineer

> "Workflows are not fully developed and have room for improvement"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558)

AE

Armand E.

IT Support Technician

> "Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6472322)

RR

Richard R.

Support Engineer

> "You have less posibilities then a solution like Datto and support is not always as good as it should be."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

HB

Helen B.

Data Manager and Software Developer

> "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525)

FR

Frank R.

Director of IS, CTO

> "The PSA is not as feature rich as some other offerings in the space."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281)

RR

Richard R.

Support Engineer

> "For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

KJ

KJ J.

Owner

> "Endpoint protection is not integrated."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222)

AM

Andrew M.

Director

> "The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6463265)

DD

Destry D.

Engineer

> "Only downfall is that I am the only system administrator, and it is only a minor portion of my"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755)

CR

Christopher R.

Sole Proprietor

> "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DB

Daniel B.

Systems Manager

> "This setup is awkward and hampers productivity."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

AG

Anthony G.

CEO

> "Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

JV

J V.

IT Manager

> "Because of a communication error the wrong license got renewed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442)

JS

Jubaire S.

CTO

> "The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419921)

OB

Owain B.

IT Service Desk Manager

> "PSA is a bit to basic for our needs."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166)

AO

Aaron O.

Infra Service Delivery Manager

> "Its mobile app and desktop interface are intuitive and user-friendly, making it easy to monitor and manage devices on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6452030)

TT

Trenton T.

Owner

> "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790)

RM

Raul M.

IT Manager

> "I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474967)

JH

James H.

CEO

> "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small pain..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345)

RM

Rob M.

Technical Director

> "It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___4955561)

CP

Colter P.

IT Manager

> "You can't sort or manage files, you can't type a directory path, you can't send directories."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

AG

Anthony G.

CEO

> "Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

VR

Verified Reviewer

Managing Director

> "Promised functionality never came, regular downtime and outages, poor performance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2202346)

BP

Brett P.

Network Admin

> "Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

CP

Colter P.

IT Manager

> "The file transfer for remote control sessions is horrible. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

JN

James N.

IT Manager

> "RMM is a great product with everything IT management needed from assets management to remote sessions."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455206)

CP

Colter P.

IT Manager

> "The remote control program organization is weird. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

[View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

## User interface

4.73 (733)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)

4.68 (310)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Splashtop

30/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/162972/Splashtop-Business-Access/#features)

Pulseway

Top features

38/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/141792/Pulseway/#features)

### Recognition

Splashtop is recognized as a top-rated tool in 4 Capterra Shortlist reports

Pulseway is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Splashtop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pulseway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Splashtop

-   By Splashtop
-   Located in United States
-   Founded in 2006

Pulseway

-   By MMSOFT Design
-   Located in Ireland
-   Founded in 2011

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