# Compare Pulseway vs Cove Data Protection 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cove Data Protection and Pulseway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141792-163343/Pulseway-vs-Backup-and-Recovery

---

# Cove Data Protection vs Pulseway Features and Cost Comparison

Last updated March 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cove Data ProtectionPulseway2/4 selected

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

[## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

JK

CB

MH

Based on [216 reviews](#user-reviews)

Positive

207

Neutral

6

Negative

3

[## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BL

Based on [310 reviews](#user-reviews)

Positive

297

Neutral

10

Negative

3

## Summary

* * *

Features in Managed Service Providers (MSP) Software

24 / 44

Only Cove Data Protection

-   Security Tools

Best performer

39 / 44

Only Pulseway

-   Active Directory Integration
-   Activity Tracking
-   Audit Trail

User satisfaction

User satisfaction

4.7

User reviews[216](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[310](https://www.capterra.com/p/141792/Pulseway/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$67Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments.

Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

## User reviews

Pros & cons

JK

John K.

VP

> "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871)

SR

Stephen R.

CEO

> "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846)

CB

CHAMSI B.

IT Manager

> "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306)

MW

Matt W.

Sr. IT Administrator

> "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160)

MH

Marty H.

Owner

> "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

CJ

Clyde J.

Director

> "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223)

EG

Eyal G.

Head of Sales

> "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

AJ

Andrew J.

Technical Manager

> "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558)

SB

Shahar B.

ceo

> "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

CL

Colwyn L.

I.T Manager

> "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328)

RH

Raymond H.

COO

> "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097)

MN

Mike N.

Managing Director

> "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957)

JY

Josh Y.

Managing Director

> "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574)

IF

Iain F.

Director

> "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

IB

Igor B.

Network Technician

> "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

DT

Dejan T.

Owner

> "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

MZ

Marcos Z.

IT Support Specialist

> "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361)

JS

James S.

Strategic Solutions Consultant

> "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162)

EV

Ethan V.

Sr Support Technician

> "As a backup solution it is very strong, and it meets our requirements both for physical server/workstation recovery and O365 recovery."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791374)

JK

Jarrett K.

IT Manager

> "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716)

SB

Shahar B.

ceo

> "it backup with very hight success, easy to configure, it makes backup of my servers' and my workstations and backup microsoft mailbox and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

IB

Igor B.

Network Technician

> "The licensing model can be a bit confusing at first, especially distinguishing between endpoint and M365 protection."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

AS

Andrew S.

President

> "The built-in Microsoft 365 backup for Exchange, OneDrive, and SharePoint is a huge bonus and saves us from needing another tool."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6792802)

KK

Kris K.

Owner

> "The thing we hated the most about it is not having the ability to customize some options Taylor to our needs"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791168)

RD

Rick D.

President

> "The user interface is clean and well-organized, making it simple for our team to monitor systems and quickly address any issues."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662)

BC

Ben C.

Manager

> "Portal licensing can be confusing when removing users from M365 and still being charge for Cove license"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6803935)

FH

Farzad H.

Network Admin

> "appreciated the centralized dashboard for monitoring and managing backups across multiple devices and clients, which saved a lot of time."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789416)

BE

Brandon E.

IT Specialist

> "Major overhauls on how the software works that make is less suited for our use case without communication."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

EG

Eyal G.

Head of Sales

> "My overall experience with Cove Data Protection was positive, with reliable backups and easy restores, though the management console could..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

BE

Benjamin E.

Technical Services Manager

> "Lack of billing integration into other PSA's, including Autotask."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789735)

JS

Josh S.

Field Service Technician

> "The ability to restore a backup as a VM is a huge bonus especially when recovery of a failed device is vital."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068)

RW

Raymond W.

Senior Network Engineer

> "When I have had to call support, the first tier person I worked wasn't responsive and didn't get back to me or respond in the timeframe I..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791021)

LC

Lachlan C.

Director and Senior Consultant

> "The integrated dashboard where you can see all your systems and their status at a glance no matter the source is fantastic. And the setup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889)

JS

Josh S.

Field Service Technician

> "Running individual backups requires running from "command window" and does not always work."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068)

JS

Joe S.

President

> "We were using multiple tools and processes and we were able to consolidate them into one tool that meets all of our needs."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797061)

MG

Michael G.

Sr. System Administrator

> "Should be able to scale as needed without effort with monthly billing, but I have been told that is not possible. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789937)

TL

Terrence L.

Member

> "The recovery options are extensive and make this not only a backup/restore solution but a Business Recovery system."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796646)

JC

Jeff C.

President

> "I question if they are even legit, as they continue to charge for services even after notification of cancellation."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

WW

William W.

President

> "We really like having frequent points in time to recover from and the ability to run a test recovery in a virtual environment."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796366)

BE

Brandon E.

IT Specialist

> "Too many changes, not enough communication or proactive training available for customers"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

MM

Maxim M.

CEO

> "The web console is intuitive, with centralized control over backup jobs, storage, and reporting."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796730)

KC

Krunal C.

Director

> "They do not have an option to backup google workspace."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795528)

SK

Sean K.

IT Engineer

> "The proof of these things are always with the need to use them, and we have used the full bare bones server restore during an emergency..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789771)

TS

Todd S.

GM

> "It is outrageously expensive, our monthly costs literally tripled from +/- 300 a month to over 900 a month."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789558)

AH

Antonio H.

IT Director

> "I like the product because it is convenient way to backup personal OneDrive, SharePoint and Office without breaking the bank."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805961)

WK

Warren K.

Director

> "This can make it challenging to quote monthly cost for client"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106)

BM

Bill M.

Owner

> "The simplicity of installation, the speed of restoration of files and folders, and that there is no need for additional equipment."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797015)

MG

Michael G.

Managing Director

> "At times I find that the interface can be a bit difficult to navigate. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474)

DT

Dejan T.

Owner

> "The price is a little expensive for servers, but works reliably with many ways to manage backups and restores."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

LM

Lydia M.

Support Tech

> "The cons of any data protection provider are always regarding cost and "stricter" management control."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789855)

MD

Marco D.

owner

> "I backup MS365 and some servers and there are no problems, if there is its easy to fix or the tool has fixed itself by restarting or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801966)

RO

Richard O.

CEO

> "I'm trying to get historical reports of backup verification and can't figure out how."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796643)

MG

Michael G.

Managing Director

> "The speed to restore data, be it Sharepoint or Exchange, the restore times are excellent."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474)

GS

Guus S.

Servicedesk Engineer

> "Sometimes error codes dont make sense for us and only support knows whats going on."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796542)

NC

Nico C.

Office Manager

> "I have found Cove Data Protection pretty straightforward, both in setting it up, maintaining and updating it, and billing."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808574)

JK

Jacob K.

Engineer

> "Lack of options for data recovery."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795424)

SV

Sebastian V.

IT-Consultant

> "Good overview of errors, what went wrong, and often solutions are documented in the knowledge database."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789783)

DC

Dan C.

IT Director

> "The only con I would have is that data overages can be unexpected."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805817)

EV

Ethan V.

Sr Support Technician

> "The O365 backup is extremely useful, and that it backs up both Exchange and OneDrive/SharePoint."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791374)

IF

Iain F.

Director

> "Support is lacking if you are not familiar with product you will need support, that's when things become unstuck."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

AD

Aaron D.

Managing Director

> "Wide support for many operating systems, DB engines and hypervisors."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790807)

MB

Mark B.

IT Manager

> "The backups take a long time to do and consume a lot of internet resources. And sometimes the process is interrupted."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6737988)

HG

Harley G.

Sr. IT Project Engineer

> "We've used their tools heavily during a major crisis, and we had our customer up and back working in no time at all."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6804230)

MH

Marty H.

Owner

> "Regular issue with system state backups failing."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

JM

John M.

CEO

> "We can always count on backups being efficient and reliable, and restores are quick and complete as well."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795545)

TB

Tim B.

Consultant

> "Parts of the interface are not the most intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805794)

OA

OMAR A.

Senior Professor

> "I liked how it allowed me schedule frequent backups without slowing down bandwidth."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6781108)

BE

Brandon E.

IT Specialist

> "They keep changing the name and interface, and there is little to no warning."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

TA

Terry A.

IT Operations Manager

> "Support has been steady, Sales though is not present, the rep moved on and we have no contact to grow our account."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6802783)

RC

Royce C.

Technical Manager

> "However; in all honest I have not taken the time to research emailing failures either."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807680)

RD

Rick D.

President

> "It’s been a game-changer for our workflow, and we highly recommend it to any IT team looking to simplify data protection while boosting..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662)

BC

Ben C.

VP Of Operations

> "We have that issue from a lot of backup clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805895)

JL

Jason L.

Manager

> "Cove has helped reduce time needed to setup and manage backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791371)

JC

Jeff C.

President

> "The software is archaic."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

LC

Lachlan C.

Director and Senior Consultant

> "Easy setup and quick status checks making backup simple for varied customer configurations."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889)

MW

Macgregor W.

IT Specialist

> "It is small and difficult to see."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805872)

MH

Marty H.

Owner

> "Being able to see my backups anytime and from anywhere provides incredible peace of mind."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

AP

Aaron P.

Owner

> "Support was not good - billing issues went on for months with no resolution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6699484)

CKV

Charles Kyle V.

Support Analyst

> "I’m able to restore what I need quickly and recover very old backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790871)

AH

Antonio H.

IT Director

> "First backup takes forever. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805961)

[View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

BL

Byron L.

Software Developer

> "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938)

DE

Darryl E.

IT Manager CISO

> "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996)

CR

Christopher R.

Sole Proprietor

> "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

LM

Lerato M.

IT Security

> "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645)

TpnF

ŠTěpán F.

Chief Operations Officer

> "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383)

BW

Bryan W.

IT Specialist

> "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

RS

Rick S.

Owner

> "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731)

ED

Eric D.

Head of IT

> "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372)

DB

Daniel B.

Systems Manager

> "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

BR

Benjamin R.

Director of Operations

> "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588)

MB

Mbuyelo B.

IT Admin

> "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648)

RG

Randy G.

AVP - Systems Adminitrator

> "The website would sometimes encounter performance issues/unresponsiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568)

AB

Adrian B.

IT Specialist

> "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687)

VR

Verified Reviewer

Infrastructure Specialist

> "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624)

EP

Ernesto P.

it manager

> "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928)

WB

Will B.

Technical Engineer

> "The mobile app is lacking in some features like remote access into computers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526)

GR

Giovanni R.

CEO

> "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a right..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082)

BP

Brett P.

Network Admin

> "The mobile app, while useful, occasionally crashes, which can be frustrating."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

EH

Egil H.

IT manager

> "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469)

AJ

Alexander J.

Head of Technology

> "Third-party services were not as slick to setup as the initial Pulseway instance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750)

LV

Lachezar V.

Fullstack Developer

> "Great allround solution for monitoring, patch management and system administration for users and servers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545)

TS

Troy S.

VP IT

> "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136)

MR

Mathieu R.

Programmeur Jouabilité

> "The real-time insight into workloads was a big advantage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461)

JH

Jacob H.

System and Network Administrator

> "MacOS support for example was broken for us for about a month after a Pulseway update."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462)

MA

MOHAMAD A.

Senior System Administrator

> "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208)

BW

Bryan W.

IT Specialist

> "It feels incomplete and can be tricky finding information on a certain feature."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

TE

Thomas E.

IT Technician

> "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703)

DB

Daniel B.

Systems Manager

> "One specific issue is with multi-screen support."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

RB

Raffaele B.

Developer Manager

> "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938)

BO

Boyd O.

Boyd's PCS - Owner

> "I locked my account out once and it took a few days to regain full access."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162)

BP

Brett P.

Network Admin

> "The mobile app is particularly impressive, allowing me to monitor and control systems on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

ZJ

Zoran J.

System Engineer

> "Workflows are not fully developed and have room for improvement"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558)

AE

Armand E.

IT Support Technician

> "Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6472322)

RR

Richard R.

Support Engineer

> "You have less posibilities then a solution like Datto and support is not always as good as it should be."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

HB

Helen B.

Data Manager and Software Developer

> "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525)

FR

Frank R.

Director of IS, CTO

> "The PSA is not as feature rich as some other offerings in the space."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281)

RR

Richard R.

Support Engineer

> "For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

KJ

KJ J.

Owner

> "Endpoint protection is not integrated."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222)

AM

Andrew M.

Director

> "The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6463265)

DD

Destry D.

Engineer

> "Only downfall is that I am the only system administrator, and it is only a minor portion of my"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755)

CR

Christopher R.

Sole Proprietor

> "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DB

Daniel B.

Systems Manager

> "This setup is awkward and hampers productivity."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

AG

Anthony G.

CEO

> "Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

JV

J V.

IT Manager

> "Because of a communication error the wrong license got renewed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442)

JS

Jubaire S.

CTO

> "The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419921)

OB

Owain B.

IT Service Desk Manager

> "PSA is a bit to basic for our needs."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166)

AO

Aaron O.

Infra Service Delivery Manager

> "Its mobile app and desktop interface are intuitive and user-friendly, making it easy to monitor and manage devices on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6452030)

TT

Trenton T.

Owner

> "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790)

RM

Raul M.

IT Manager

> "I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474967)

CP

Colter P.

IT Manager

> "You can't sort or manage files, you can't type a directory path, you can't send directories."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

RM

Rob M.

Technical Director

> "It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___4955561)

JH

James H.

CEO

> "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small pain..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345)

AG

Anthony G.

CEO

> "Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

CP

Colter P.

IT Manager

> "The file transfer for remote control sessions is horrible. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

BP

Brett P.

Network Admin

> "Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

CP

Colter P.

IT Manager

> "The remote control program organization is weird. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

JN

James N.

IT Manager

> "RMM is a great product with everything IT management needed from assets management to remote sessions."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455206)

VR

Verified Reviewer

Managing Director

> "Promised functionality never came, regular downtime and outages, poor performance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2202346)

[View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

## User interface

4.67 (216)

4.68 (310)

### Features

Cove Data Protection

24/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features)

Pulseway

Top features

39/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/141792/Pulseway/#features)

### Recognition

No recognitions have been awarded to Cove Data Protection

No recognitions have been awarded to Pulseway

### Deployment & support

Cove Data Protection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pulseway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cove Data Protection

-   By N-able
-   Located in United States
-   Founded in

Pulseway

-   By MMSOFT Design
-   Located in Ireland
-   Founded in 2011

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[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.67 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

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Features

4.5

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue)

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[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.67 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

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4.5

Features

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4.7

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4.7

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4.7

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Price

Contact vendor for pricing

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Features

4.5

4.7

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