# Compare Pulseway vs Iru 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Iru and Pulseway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141792-181954/Pulseway-vs-Iru

---

# Iru vs Pulseway Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IruPulseway2/4 selected

[Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

[## Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [480 reviews](#user-reviews)

Positive

474

Neutral

4

Negative

2

[## Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting Price

$67.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

CR

Based on [310 reviews](#user-reviews)

Positive

297

Neutral

10

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 5,377 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Patch Management

4.7

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

4.3

Remote Access/Control

4.2

82%Fit

High performer

Feature ratings

Patch Management

4.6

Server Monitoring

4.8

Security Tools

4.4

Real-Time Monitoring

4.7

Remote Access/Control

4.5

User satisfaction

User satisfaction

4.9

User reviews[480](https://www.capterra.com/p/181954/Iru/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.6

Customer support

4.9

User satisfaction

4.7

User reviews[310](https://www.capterra.com/p/141792/Pulseway/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$67Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Iru is created for IT & security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments.

Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

## User reviews

Pros & cons

RL

Ryan L.

Global Head of IT Operations

> "The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055951)

KD

Koen D.

Managing Director

> "Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where for example..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7063547)

TO

Topher O.

IT Manager

> "The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled at that. But as..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

JN

Jeremy N.

System Admin

> "Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get in the way."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086817)

TO

Topher O.

IT Manager

> "Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat recently with EDR,..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

CH

Carlos H.

Head TI support

> "I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was created, as it..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7018162)

Richard M.

Techncial Operations Lead

> "The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the support team and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

MD

Marwa D.

IT support

> "Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead of time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870598)

DN

David N.

IT Operations Manager

> "You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619)

LB

Lester B.

Desktop Engineer

> "Some advanced configurations still require custom scripts rather than native UI options, real-time status updates occasionally have slight delays, which can affect troubleshooting during deployments.”"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6859128)

EM

Emanuele M.

Cloud Engineer

> "The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

RR

Rao R.

Security Engineer

> "Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to create new..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007215)

RM

Robby M.

Director of Technology

> "As a small business, it provides simple blueprints for configuring and managing our employee devices, including a suite directly targeting the CIS Controls security framework. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6837643)

RR

Ricardo R.

I.T. Administrator

> "The built-in AI features were the least useful aspect for me. While the idea is promising, in practice they didn’t add as much value as expected and felt limited compared to how I would ideally like to..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093380)

EM

Erwin M.

IT Systems Specialist

> "Kandji makes Apple device management incredibly easier and intuitive and what I really love about it is how automated and hands-off the whole process becomes once it's setup. Plus, the zero-touch..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861059)

Richard M.

Techncial Operations Lead

> "We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

PO

Phil O.

Head of IT

> "The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545)

TE

Tarek E.

Security Engineer

> "Assignment maps were quite finicky to set up - the logic and configuration felt more complicated than expected, which made initial setup a bit frustrating."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7059038)

JG

JP G.

CTO

> "The automated device auditing features save significant time during our annual SOC2 audits, and the ability to verify disk encryption status gives us peace of mind about our security posture."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999)

PM

Paul M.

Client Solutions Administrator

> "Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

MG

Matt G.

Senior Manager, IT Technical Design

> "The biggest pro to Kandji is their Assignment Maps functionality released earlier this year, it's taken what has traditionally been a fragmented experience of scoping the various profiles, applications..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855957)

GM

Guido M.

IT Systems Engineer

> "I don't like the fact that we have to trigger wipe-ups manually and that we have no way of automating that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092)

KB

Kory B.

Senior IT Systems Engineer

> "Features like zero-touch deployment, automated app installs, and real-time device status have made day-to-day management much more efficient for our lean IT team."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

LG

Lucas G.

CEO

> "i don't like the pricing system (tiers of 25 licenses) because it doesn't suits small businesses like ours."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7049937)

Tristan T.

IT Infrastructure and Security Director

> "Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and secure in and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525)

RG

Robin G.

Helpdesk Manager

> "The "blueprint" concept for applying settings to machines is somewhat complicated and can be hard to understand where to configure certain settings."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

JD

Jelly D.

IT Engineer

> "The prebuilt library of controls and apps saves significant time, while the seamless zero-touch deployment and Apple Business Manager integration provide a major advantage for scaling and efficiency."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6877154)

DH

David H.

IT Manager

> "The licencing model, even though a minimum of 10 licences can be added at a time, is still not the best for a small business."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6819830)

SW

Steve W.

CEO

> "The interface, pre-set software and configuration inclusions, built-in security blue-prints, and the truly responsive customer support make Kandji extremely easy and valuable to our business."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7013987)

MS

Matt S.

IT Manager

> "I would like to be able to group my devices by organizational unit using the assignment maps but so far the integration with Google does not seem to allow that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7030019)

Benjamin A.

Head of IT

> "The platform consistently saves me unmeasurable amounts of time, and the attention to detail in their product development shows they genuinely care about solving real MacAdmin problems. Despite the..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

HS

Haitham S.

Senior Service Desk

> "Some of the deployment PKG files when we try to deploy some of our needed applications, and some issues on updates."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836917)

JP

Jonathan P.

CISO

> "The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7071429)

BF

Bernadette F.

IT Specialist

> "Additionally, there are a lot of blockers due to policies within Apple, which isn't entirely Kandji's fault, but there are no ways around it for our deployment to be 100% seamless."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6854528)

YL

Yasmin L.

Senior DevOps Operations and Security

> "What I appreciate is how it simplifies device management across the organization, with different profiles designed specifically for Mac devices."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086209)

NB

Nicholas B.

System Administrator ll

> "Also there is no real reporting options for how the devices get patched which is an issue when going through yearly audits."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832841)

NK

Naveen K.

Client Engineer

> "The Status and activity reports provides the detailed information about the library policy deployed to the machines which is very useful feature for the Mac admin."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861162)

AH

Andrew H.

Head of IT

> "The licensing structure can get annoying, it will lock you out of vital functionality if you are full on licensing, which I think is an issue"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6853543)

RH

Ronald H.

Operations Director

> "The zero-touch deployment and blueprints make onboarding new devices smooth, and the automated compliance monitoring saves a lot of headaches."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7020990)

JC

Joe C.

Sr. IT Manager

> "Ive heard the servers only exist in the US, might make it a problem for global companies (something to investigate)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054)

MA

Malcolm A.

Senior IT Support Specialist

> "The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439)

BB

Brandon B.

Systems Administrator

> "Their blueprint method for scoping your deployments takes some time to get used to, and it can be hard to find what you’re looking for."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832132)

DC

David C.

Associate Manager

> "Integrations with a large list of applications and if its not in the list they will help you to create the app/script that you need with only one click on the support chat!"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813591)

PM

Paul M.

Client Solutions Administrator

> "Devices searches can be time consuming, as you can not search for more than one device at a time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

VB

Victor B.

Digital Operations Manager

> "The device control feature is remarkable, enabling the direct deployment of applications, updates, and custom scripts onto users’ machines."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

GS

Glen S.

IT Manager

> "The only real thing I don't like (but can deal with it) as having software deployed via Blueprints (which are essentially device templates)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6856828)

KB

Kory B.

Senior IT Systems Engineer

> "The pre-built library of configurations and profiles saves a lot of setup time, and the integration with Apple Business Manager (ABM) works seamlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

GZ

Gary Z.

Technology Support Coordinator

> "Each time I onboard employees, Automated Device Enrollment works but the Google Workspace email associated with the user fails."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6843837)

MW

Mervin W.

It Support Specialist

> "The best thing is that they are always adding new features to ensure our ability to monitor and act on issues within our fleet of machines is always a top concern for the company."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6839119)

Benjamin A.

Head of IT

> "The licensing model requiring purchases in bundles of 25 makes it challenging for smaller organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

TO

Topher O.

IT Manager

> "They are committed to growth, not just into new sectors or categories - but to growing the product to make my job as an administrator using their tools easier and more effective."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

VR

Verified Reviewer

Product Marketing

> "I guess it could be frustrating to some that MDM prevents them from downloading and installing whatever they want but working for a security company, I understand that there are certain things that must..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6876788)

WB

Will B.

Senior IT Technician

> "We managed to fully configure the system for MacOS management with EntraID authentication in under an hour."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077355)

SO

Stephen O.

IT Systems Analyst

> "Can be difficult to extract certain data which is unavailable such as devices that have been removed from the system."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855990)

NN

Nabil N.

IT IS Manager

> "It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086915)

KM

Kalon M.

Senior Corporate IT Manager

> "Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836417)

TA

Travis A.

Director of IT

> "We chose this solution because of its seamless integration with ABM and most of the software we use as an org. Since implementing it, we’ve seen improvements in compliance and security/OS/application..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840795)

RP

Ralph P.

Technical Support Manager

> "There are times where the Kandji deployment of apps took a few minutes longer than a manual deployment would have taken."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6825858)

TF

Thomas F.

VP People and Talent

> "It provides good visibility into devices and security status without feeling overly complex, which makes it easier to manage day to day."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7089669)

JC

Julian C.

CISO

> "It has bugs, the Kandji team is quick to respond, but often the bugs require feature requests or system fixes to resolve."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025062)

JG

JP G.

CTO

> "This comprehensive management approach saves considerable time for our IT operations while maintaining robust security standards across our organization's entire fleet of MacBooks."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999)

JD

Joseph D.

IT Lead

> "This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025212)

EM

Emanuele M.

Cloud Engineer

> "With continued improvements in usability and integration flexibility, it has strong potential to become even more competitive in the IT asset management space."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

Jim S.

Dir, IT

> "The help section's search is not very effective - takes some getting used to when looking for some of the more arcane items. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870314)

RG

Robin G.

Helpdesk Manager

> "Sales were fairly low-key, and their new licensing now allows for a lower minimum license count, which made it cost-effective for us (for laptops)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

GS

Geoff S.

Senior Global IT Manager

> "Not being able to run scripts at a device level rather than blueprint level"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836611)

JK

Jordan K.

VP of Finance, People, and Technology

> "Easy to use, helped with device management across the business, was able to easily build out Blueprints to manage application and settings sets across different user groups."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077834)

RG

Robin G.

Helpdesk Manager

> "One other point: licensing for mobile devices (iPads and iPhones) was not cost-effective for us to consider it."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

PP

Philip P.

CTO

> "Simple features like tagging devices helps to categorize devices that need attention, are ready for distribution, things like that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813801)

VB

Victor B.

Digital Operations Manager

> "With our previous service, we lacked control over the process and had to rely on email support for every user request."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

RM

Ryan M.

CEO

> "I like the simplicity of management of the platform and the ability to quickly manage device updates and changes"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7134044)

TG

Tom G.

Head of Accounts and IT

> "as my knowledge of MDM is limited, some of the many config options are quite confusing and Im not 100% sure what some of them do."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836939)

JN

Jonathan N.

Technology Director

> "Having managed MDM plaforms for 15 years, we found migrating to Kandji was a huge step forward for us and feels like a highly capable, secure and modern platform that has streamlined our Apple Device..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007463)

NH

NAYELI H.

Coordinador de TI

> "One major drawback in my opinion is that you can’t assign users without integrating with another application."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6885409)

MP

Marek P.

Senior Manager, Technical Operations

> "Additionally, the admin support is top-notch—having a direct chat right inside the application makes getting help extremely fast and efficient."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093754)

GE

Gabriel E.

People and IT Generalist

> "Notifications to end users for upgrades and reboots can be annoying, though I understand they are necessary."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7016919)

MA

Malcolm A.

Senior IT Support Specialist

> "Also, utilizing API for more in-depth reports and custom integrations has made the load of inventory management a lot lighter."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439)

AR

Amber R.

VP of Finance

> "I have had times when I have tried to unlock a user account via Kandji and it hasn't worked or hasn't worked as well as I would like it to."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6833869)

GM

Guido M.

IT Systems Engineer

> "I also appreciate that the customer success manager is always on top of licensing and gives us the flexibility to scale up without losing access to the system."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092)

NW

Nick W.

IT Manager

> "The negotiations when coming to renewal have been the worst part as most vendors in the UK offer an automatic educational discount."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7006303)

[View Reviews](https://www.capterra.com/p/181954/Iru/reviews/)

CR

Christopher R.

Sole Proprietor

> "Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DE

Darryl E.

IT Manager CISO

> "The remote control feature requires improvement to match the reliability of TeamViewer and currently lacks a centralized management screen for..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475996)

TpnF

ŠTěpán F.

Chief Operations Officer

> "It offers everything from real-time monitoring and automation to patch management and remote access, ensuring that every aspect of IT..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6525383)

LM

Lerato M.

IT Security

> "Lately there seem to be issues with Bitdefender where pulseway will show that a unit does not have and Agent installed where else there is an..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499645)

RS

Rick S.

Owner

> "The ability to easily keep track of all of my customers computers and get alerts when there is a problem so I can be proactive in their support..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419731)

BW

Bryan W.

IT Specialist

> "I am not a fan of the lack of certain features on the web app that their mobile app has such as installing apps and running workflows both ad..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

DB

Daniel B.

Systems Manager

> "Its consistent development and adaptability make it a reliable choice for businesses that prioritize cybersecurity and need robust automation..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

ED

Eric D.

Head of IT

> "My Support person \[sensitive content hidden\] is amazing, but I am the type of IT person who likes to dive into the deep end when it comes to..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6415372)

MB

Mbuyelo B.

IT Admin

> "Remote Monitoring and Management: It allows you to monitor systems remotely, which is helpful for technicians who need to manage devices from..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499648)

BR

Benjamin R.

Director of Operations

> "Another note is that I find the difference in features available for managing Windows vs Mac clients to be disappointing."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474588)

AB

Adrian B.

IT Specialist

> "I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6498687)

RG

Randy G.

AVP - Systems Adminitrator

> "The website would sometimes encounter performance issues/unresponsiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6813568)

EP

Ernesto P.

it manager

> "It made managing systems remotely so much simpler, especially the real-time monitoring feature, which gave me peace of mind knowing I could..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6475928)

VR

Verified Reviewer

Infrastructure Specialist

> "sometimes I have to go to the web interface for things but I know everything can't be on the mobile UI."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6457624)

GR

Giovanni R.

CEO

> "The Service is Awesome, we can Manage easily our customer IT infrastructure, concerning price is affordable and they are ready to find a right..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6430082)

WB

Will B.

Technical Engineer

> "The mobile app is lacking in some features like remote access into computers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6454526)

BL

Byron L.

Software Developer

> "I have used it to reduce downtime by resolving problems early and monitor many endpoints without hiring an IT assistant."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7037938)

BP

Brett P.

Network Admin

> "The mobile app, while useful, occasionally crashes, which can be frustrating."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

EH

Egil H.

IT manager

> "I work for a small company with less then 50 endpoints, automation and scripting has made a great impact on our environment monitoring is also..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6508469)

AJ

Alexander J.

Head of Technology

> "Third-party services were not as slick to setup as the initial Pulseway instance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499750)

LV

Lachezar V.

Fullstack Developer

> "Great allround solution for monitoring, patch management and system administration for users and servers."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509545)

TS

Troy S.

VP IT

> "I absolutely detest Kaseya and the increasing integrations that Pulseway has with them gives me some reason for concern."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6495136)

MR

Mathieu R.

Programmeur Jouabilité

> "The real-time insight into workloads was a big advantage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___7052461)

JH

Jacob H.

System and Network Administrator

> "MacOS support for example was broken for us for about a month after a Pulseway update."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417462)

MA

MOHAMAD A.

Senior System Administrator

> "The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445208)

BW

Bryan W.

IT Specialist

> "It feels incomplete and can be tricky finding information on a certain feature."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6421319)

TE

Thomas E.

IT Technician

> "It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6473703)

DB

Daniel B.

Systems Manager

> "One specific issue is with multi-screen support."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

RB

Raffaele B.

Developer Manager

> "My experience with the product is definitely positive and it has allowed me to centralize and automate all the updates and configurations of..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6494938)

BO

Boyd O.

Boyd's PCS - Owner

> "I locked my account out once and it took a few days to regain full access."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6510162)

BP

Brett P.

Network Admin

> "The mobile app is particularly impressive, allowing me to monitor and control systems on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

ZJ

Zoran J.

System Engineer

> "Workflows are not fully developed and have room for improvement"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455558)

AE

Armand E.

IT Support Technician

> "Having a centralized RMM tool to manage my user endpoints and servers makes doing my job much easier."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6472322)

RR

Richard R.

Support Engineer

> "You have less posibilities then a solution like Datto and support is not always as good as it should be."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

HB

Helen B.

Data Manager and Software Developer

> "Pulseway is an awesome tool as it has enabled me to fill two roles and still work from home half time."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6509525)

FR

Frank R.

Director of IS, CTO

> "The PSA is not as feature rich as some other offerings in the space."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6442281)

RR

Richard R.

Support Engineer

> "For a small MSP like me it offers everything i need to monitor and remotely support the systems i manage."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6426973)

KJ

KJ J.

Owner

> "Endpoint protection is not integrated."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6445222)

AM

Andrew M.

Director

> "The ease of remote management and monitoring of our systems in one place is an invaluable time saver for a small team."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6463265)

DD

Destry D.

Engineer

> "Only downfall is that I am the only system administrator, and it is only a minor portion of my"

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6444755)

CR

Christopher R.

Sole Proprietor

> "James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6499072)

DB

Daniel B.

Systems Manager

> "This setup is awkward and hampers productivity."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6504033)

AG

Anthony G.

CEO

> "Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue in less than 6 months, a testament to their effectiveness."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

JV

J V.

IT Manager

> "Because of a communication error the wrong license got renewed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6461442)

JS

Jubaire S.

CTO

> "The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6419921)

OB

Owain B.

IT Service Desk Manager

> "PSA is a bit to basic for our needs."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6500166)

AO

Aaron O.

Infra Service Delivery Manager

> "Its mobile app and desktop interface are intuitive and user-friendly, making it easy to monitor and manage devices on the go."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6452030)

TT

Trenton T.

Owner

> "The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___3273790)

RM

Raul M.

IT Manager

> "I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6474967)

JH

James H.

CEO

> "Sales channel needs improving as chat doesnt seem to get answered upon initial enquiry, but persevere as the product is worth that small pain..."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2933345)

RM

Rob M.

Technical Director

> "It enables me to monitor my systems, monitor for issues, and support my users regardless of where they are or where I am."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___4955561)

CP

Colter P.

IT Manager

> "You can't sort or manage files, you can't type a directory path, you can't send directories."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

AG

Anthony G.

CEO

> "Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6417837)

VR

Verified Reviewer

Managing Director

> "Promised functionality never came, regular downtime and outages, poor performance."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2202346)

BP

Brett P.

Network Admin

> "Its real-time alerts and user-friendly interface are great, though there is room for improvement in performance speed."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6483663)

CP

Colter P.

IT Manager

> "The file transfer for remote control sessions is horrible. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

JN

James N.

IT Manager

> "RMM is a great product with everything IT management needed from assets management to remote sessions."

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___6455206)

CP

Colter P.

IT Manager

> "The remote control program organization is weird. "

[See full review](https://www.capterra.com/p/141792/Pulseway/#Capterra___2803971)

[View Reviews](https://www.capterra.com/p/141792/Pulseway/reviews/)

## User interface

4.87 (480)

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)

4.68 (310)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Iru

18/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/181954/Iru/#features)

Pulseway

Top features

33/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/141792/Pulseway/#features)

### Recognition

No recognitions have been awarded to Iru

Pulseway is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Iru

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pulseway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Iru

-   By Kandji
-   Located in United States
-   Founded in 2018

Pulseway

-   By MMSOFT Design
-   Located in Ireland
-   Founded in 2011

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