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Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.
Industries and businesses of all sizes looking to enable Zero Trust posture cybersecurity.
Nice automation and scripting features. The mobile app is also very good, Account manager is very active making sure everything is as it should be and offering solutions.
The PSA is terrible, we are not going to continue using it. I wish there was more antivirus choices.
As I run a small business I don't have the time to individually check machines, so the peace of mind knowing that I will be alerted of a problem is great. Automation is also a great benefit.
The remote control program organization is weird. We ended up removing policies just so we could organize the clients how we wanted to.
I have never experienced such good support, from presales questions, onboarding, and support, to help me work through implementing solutions for my unique needs. I feel lucky I found this solution.
Currently zero issues with this software - so not sure if there is anything to dislike here.
We are able to troubleshoot our clients issues instantly which helps keep costs down and clients very happy. This is a very affordable product with great flexibility and power to aid in IT operations.
Some missing features when we started to use but it has evolved a lot.
What I like the most is the ThreatLocker support, it's excellent. Most of my questions have been answered through the university or the help page.
You can get lost in there! when dealing with software devleopers or engineers, it can seem to restrictive.
The cost of this tool and the time to set it up is worth it. This tool gives us a fantastic peace of mind in environments we have it deployed in.
Threatlocker is not a set it and forget it product.
It’s the best product out there for application whitelisting. It’s easy to use, it’s MSP friendly, has some of the best support I’ve ever experienced from a vendor.
It will stop anything and everything that either isn't allowed to run or it doesn't recognize.
My experience with ThreatLocker has been particularly positive, largely due to the outstanding technical support they offer.
It will restrict access on installing or executing apps you don't want.
Bryan W.: My name is Bryan. I'm an IT specialist over at Shopper Approved. We've got about just under 50 employees. I give Pulseway an overall rating of five stars. Before Pulseway, I was using Action1. The problems with Action1, it was an early product. It was lacking some features that a more mature product offers. Pulseway gave me those tools, better remote support and better reporting, various other features like that. The biggest reason we went with Pulseway is price. I looked at several other competitors, and Pulseway offered the best price for what we got. And it gave us third-party patching. It gave us a great remote tool that offered remote file transfer. They have a network discovery feature in there, so I can use it to automatically look for new devices, things like that. Yeah, getting started with Pulseway, they gave me a trial, if I remember correctly, and using that trial, I was able to sort of test things out beforehand. And then, once we decided on the product, they were able to take that trial environment and just turn it into the full one, so I didn't have to do any additional setup. But they did give us additional onboarding, so if you didn't do the trial or didn't set up anything, they'll help you and walk you through setting it up. The agent's super easy to install. You can deploy it across the whole fleet if you needed to. It even has Active Directory Discovery, so if it's connected to a domain, it can just install it that way. If you're looking at getting Pulseway, I would just make sure you do look at other competitors. If there's something that you can't afford, there are definitely better products that offer more features or better robust features for a higher price. So, if price isn't an issue, it may not be a bad idea to look elsewhere. But if you are trying to find something on the budget side, Pulseway is a great place to start. They offer lots of add-ons, lots of integrations. Do know that the product is owned by Kaseya. Some people may not care for that. But that's [inaudible 00:02:35].
Speaker 1: Hi, I'm Daniel, CEO of Unique IT Pro. We're about 12 deep and my rating for ThreatLocker is a five. So before ThreatLocker, we used to just rely on basically taking away the local admin permission, not allowing users to have local admin. But we had a lot of challenges with people wanting that permission because they couldn't do things like install printers at home. So it was very challenging and it wasn't protecting. It was just a step in the right direction. But we're glad ThreatLocker came along. So when I basically was introduced to ThreatLocker, the application Whitelisting, the Elevation Control, those two made it a no-brainer for me to go with ThreatLocker. But then the additional stuff such as Ring Fencing, basically the ability to keep applications in their own lane and to use storage control. And when you look at ThreatLocker today and how they've evolved, I'm so happy that I selected ThreatLocker a few years ago. Going into any new solution, you always worry about not having the engineers and the time to take on such a solution, but ThreatLocker's onboarding where you spend some time with their engineer, it just made it so easy. We deployed. We met with him. Then we had a review 30 days later to secure the systems and he explained everything through the unified audit logs. And it just seemed like a blink of an eye, he was already using ThreatLocker internally and we were so ready to go to market. My advice to those considering ThreatLocker is it does so much. Don't feel overwhelmed. Don't feel like it's going to be too noisy. You got to go into it one component at a time. Do like we did. We did our test lab, then we did our internal systems before we got our feet wet with it, before we were ready to start taking on our clients. So I think you have to have that type of approach, phase into it, and don't try to just do the whole thing. Have your appetizer first before you get to your entree.
Pulseway
Top FeaturesThreatLocker
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