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Pulseway vs Getscreen.me: Which is a better fit?

Updated on December 6th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 7,436 reviews from Remote Support users.
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.5
SSL Security
NA
Unattended Access
4.6
Server Monitoring
4.8
Screen Sharing
4.9
% Fit
Missing features
Feature ratings
Remote Access/Control
4.9
SSL Security
NA
Unattended Access
4.8
Server Monitoring
NA
Screen Sharing
4.9
User satisfaction
4.7
User reviews306
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.7
4.8
User reviews154
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, remote access, screen sharing and web presentation.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Bryan W
IT Specialist
5.0

Bryan W.: My name is Bryan. I'm an IT specialist over at Shopper Approved. We've got about just under 50 employees. I give Pulseway an overall rating of five stars. Before Pulseway, I was using Action1. The problems with Action1, it was an early product. It was lacking some features that a more mature product offers. Pulseway gave me those tools, better remote support and better reporting, various other features like that. The biggest reason we went with Pulseway is price. I looked at several other competitors, and Pulseway offered the best price for what we got. And it gave us third-party patching. It gave us a great remote tool that offered remote file transfer. They have a network discovery feature in there, so I can use it to automatically look for new devices, things like that. Yeah, getting started with Pulseway, they gave me a trial, if I remember correctly, and using that trial, I was able to sort of test things out beforehand. And then, once we decided on the product, they were able to take that trial environment and just turn it into the full one, so I didn't have to do any additional setup. But they did give us additional onboarding, so if you didn't do the trial or didn't set up anything, they'll help you and walk you through setting it up. The agent's super easy to install. You can deploy it across the whole fleet if you needed to. It even has Active Directory Discovery, so if it's connected to a domain, it can just install it that way. If you're looking at getting Pulseway, I would just make sure you do look at other competitors. If there's something that you can't afford, there are definitely better products that offer more features or better robust features for a higher price. So, if price isn't an issue, it may not be a bad idea to look elsewhere. But if you are trying to find something on the budget side, Pulseway is a great place to start. They offer lots of add-ons, lots of integrations. Do know that the product is owned by Kaseya. Some people may not care for that. But that's [inaudible 00:02:35].

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Pulseway

Top Features
37/44
  • Annotations
  • Session Recording
  • SSL Security
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • API
  • Audit Trail
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • CRM
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multi-Channel Communication
  • Multiple User Accounts
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Screen Sharing
  • Self Service Portal
  • Server Monitoring
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Workflow Management
See All features
Hide Remote Support Software Features -

Getscreen.me

18/44
Show Remote Support Software Features +
Pulseway
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Getscreen.me
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pulseway
  • By MMSOFT Design
  • Located in Ireland
  • Founded in 2011
Getscreen.me
  • By Get Screen Software
  • Located in Cyprus
  • Founded in 2018
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