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Pulseway vs KACE: Which is a better fit?

Updated on December 6th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,847 reviews from IT Management users.
% Fit
High performer
Feature ratings
Server Monitoring
4.8
Patch Management
4.5
Task Management
4.3
Real-Time Monitoring
4.6
Real-Time Notifications
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Server Monitoring
NA
Patch Management
4.5
Task Management
--
Real-Time Monitoring
NA
Real-Time Notifications
NA
User satisfaction
4.7
User reviews306
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.7
4.0
User reviews24
Ease of use
4.0
Functionality
4.0
Value for money
3.9
Customer support
3.9
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Bryan W
IT Specialist
5.0

Bryan W.: My name is Bryan. I'm an IT specialist over at Shopper Approved. We've got about just under 50 employees. I give Pulseway an overall rating of five stars. Before Pulseway, I was using Action1. The problems with Action1, it was an early product. It was lacking some features that a more mature product offers. Pulseway gave me those tools, better remote support and better reporting, various other features like that. The biggest reason we went with Pulseway is price. I looked at several other competitors, and Pulseway offered the best price for what we got. And it gave us third-party patching. It gave us a great remote tool that offered remote file transfer. They have a network discovery feature in there, so I can use it to automatically look for new devices, things like that. Yeah, getting started with Pulseway, they gave me a trial, if I remember correctly, and using that trial, I was able to sort of test things out beforehand. And then, once we decided on the product, they were able to take that trial environment and just turn it into the full one, so I didn't have to do any additional setup. But they did give us additional onboarding, so if you didn't do the trial or didn't set up anything, they'll help you and walk you through setting it up. The agent's super easy to install. You can deploy it across the whole fleet if you needed to. It even has Active Directory Discovery, so if it's connected to a domain, it can just install it that way. If you're looking at getting Pulseway, I would just make sure you do look at other competitors. If there's something that you can't afford, there are definitely better products that offer more features or better robust features for a higher price. So, if price isn't an issue, it may not be a bad idea to look elsewhere. But if you are trying to find something on the budget side, Pulseway is a great place to start. They offer lots of add-ons, lots of integrations. Do know that the product is owned by Kaseya. Some people may not care for that. But that's [inaudible 00:02:35].

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

Pulseway

Top Features
31/32
  • Security Tools
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Trail
  • Capacity Management
  • Compliance Management
  • Configuration Management
  • Dashboard
  • Data Import/Export
  • Event Logs
  • Incident Management
  • Issue Auditing
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Task Management
  • Third-Party Integrations
  • Ticket Management
See All features
Hide IT Management Software Features -

KACE

22/32
Show IT Management Software Features +

Pulseway

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KACE

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Pulseway
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
KACE
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pulseway
  • By MMSOFT Design
  • Located in Ireland
  • Founded in 2011
KACE
  • By Quest Software
  • Located in United States
  • Founded in 1987
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