# Compare Weave vs Workiz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Weave and Workiz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141842-147525/Weave-vs-Workiz

---

# Weave vs Workiz Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WeaveWorkiz2/4 selected

[Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

[## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

3.9

Reviews Sentiment

AJ

Based on [666 reviews](#user-reviews)

Positive

565

Neutral

47

Negative

54

[## Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

Starting Price

$187.00

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [218 reviews](#user-reviews)

Positive

192

Neutral

9

Negative

17

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Online Booking

4.3

Appointment Management

4.4

Calendar Management

4.3

Availability Management

4.6

Confirmations/Reminders

4.4

60%Fit

Missing features

Feature ratings

Online Booking

4.1

Appointment Management

NA

Calendar Management

4.3

Availability Management

NA

Confirmations/Reminders

4.2

User satisfaction

User satisfaction

4.3

User reviews[666](https://www.capterra.com/p/141842/Weave/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

3.9

User satisfaction

4.4

User reviews[218](https://www.capterra.com/p/147525/Workiz/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$187Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need.

Best for

Workiz is designed for field service professionals, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services.

## User reviews

Pros & cons

AJ

Amanda J.

Dental Assistant

> "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

SC

Sarah C.

APRN

> "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing them."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SE

Sandra E.

Office Manager

> "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

HB

Henry B.

Practice manager co-owner

> "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

SP

Samantha P.

Marketing Director

> "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding issues..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

SE

Sandra E.

Office Manager

> "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

JC

Jennifer C.

Office Manager

> "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

SC

Sarah C.

APRN

> "The fax and office number did not port over as expected."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SK

Sanaa K.

Chief Clinic Manager

> "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

SC

Sarah C.

APRN

> "Continual, ongoing problems without an estimated date to correct the issues."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

NL

Natalie L.

Office Manager

> "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we are..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738)

AW

Amanda W.

Managing Optometrist

> "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CH

Christina H.

Owner Doctor

> "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc before..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

SK

Sanaa K.

Chief Clinic Manager

> "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

AJ

Amanda J.

Dental Assistant

> "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for functionality,..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

CM

Crystal M.

Receptionist

> "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934)

CH

Christina H.

Owner Doctor

> "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

EO

Erin O.

Professional Relations Coordinator

> "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809)

SC

Sarah C.

APRN

> "I could have upgraded my free Google number for the same service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SP

Samantha P.

Marketing Director

> "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable support..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

BM

Brazola M.

Medical Assistant

> "I love how the whole team can stay connected and assure messages are delivered."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618)

CS

Cristie S.

office manager

> "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

AW

Amanda W.

Managing Optometrist

> "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CS

Cristie S.

office manager

> "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

JS

Jessica S.

Admin

> "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

BK

Brant K.

Owner

> "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

CH

Christina H.

Owner Doctor

> "Crystal PM is also not integrated with important features like save the date reminders."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

DY

Danielle Y.

Office Manager

> "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708)

JH

Janira H.

front desk

> "That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313789)

AJ

Amanda J.

Dental Assistant

> "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

MM

Mere M.

Vet Tech, Practice Manager and Receptionsit

> "The app version is not as good as the desktop or web version."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286)

SK

Sanaa K.

Chief Clinic Manager

> "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

BH

Blake H.

Orthodontist

> "That it can't push notifications to my phone if I don't have the app open."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963)

JC

Jennifer C.

Office Manager

> "We also love the phone system, the caller ID pops up on the screen so you're able to see all the patient information needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

TR

Thomas R.

owner

> "The bulk text messaging was disappointing because of the small size of the message allowed"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010)

Lauren H.

Practice Manager

> "It is a great platform for scheduling and for keeping the lines of communication open"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003)

MS

Mohamed S.

Assistant Manager

> "Cost can be a little lower, and the fax functions are not very good on mobile devices"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6334741)

RN

Raven N.

Practice Manager

> "A lot of customers like the easy responses to confirming appointments via text and the payment options."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

KU

Kayla U.

Optical supervisor

> "Sometimes the calls won’t show up as recorder even when logged in"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568)

LP

Linda P.

Dental Hygienist

> "I like that we can have it on our phones and are able to check our schedule outside of work."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313809)

AS

Aretta S.

Business Development

> "So many issues that just pop up out of the blue and you are informed by a staff member and even patients. When patients are texting staff to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___4766031)

AJ

Amanda J.

Dental Assistant

> "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

AH

Amanda H.

Office Manager

> "Not able to assign voicemails from the app"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449)

ZB

Ziya B.

Advanced Systems Engineer

> "Weave is a user-friendly, all-in-one communication and productivity platform that integrates call management, appointment scheduling, instant..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___4738407)

KS

Kristie S.

Ophthalmic Tech

> "Doesn’t store login info, and sometimes difficult to obtain new password."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313945)

VM

Virginia M.

Office Manager

> "We love the appointment request feature and how it prompts patients for reviews."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952)

SC

Sean C.

Optician

> "Occasionally it has a hard time synching after a task is completed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877)

MP

Meagan P.

Practice Manager

> "Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313712)

DM

Donna M.

Owner Veterinarian

> "Cost and the cordless phones and not enough training for my team"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313717)

CM

Chanda M.

Treatment Coordinator

> "I think weave is a great tool for any office wanting to communicate with patients and team members quickly and easily. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313860)

CA

Cherie A.

Office Manager

> "Sometimes has difficulty connecting to our credit card machine."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

JG

Jessica G.

Office Manager

> "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

TT

Terra T.

Director of Operations

> "Features" that are half built and not meant to be used yet, despite them being launched in the software."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

DS

Darlene S.

Front Office

> "It makes it easy for sending info such as appts, directions, reminders etc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935)

EL

Eryn L.

Tech Assistant

> "When it glitches or we are unable to connect"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226)

JS

Jessica S.

Admin

> "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

MT

Mekayla T.

csr

> "Can be delayed sometimes with numbers and accounts"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313749)

RN

Raven N.

Practice Manager

> "This has brought a better approach to managing high call volume with limited staff."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

JK

Jennifer K.

Insurance Coordinator

> "The payments post weird and under anyone's employee number, it's random."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676)

JG

Jessica G.

Office Manager

> "It takes a few minutes to train a new employee on the Weave system and they can start using it right away."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

GC

GINA C.

Dental Office Manager

> "We cannot upload our own consent forms."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313872)

LT

Laura T.

DENTAL OFFICE MANAGER

> "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360)

BK

Brant K.

Owner

> "Not thrilled with sales team that told us we had the appointment reminders capacity. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

JC

Jennifer C.

Office Manager

> "Being able to text a patient over a phone call saves so much time."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

LL

Leah L.

Study Coordinator

> "I have had issues with sending PDFs to patients."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811)

VL

Victoria L.

Optician

> "Communication with our patients has improved and payment processing is seamless"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659)

BW

Brittany W.

Tech

> "The caller Id will sometimes not show up"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470)

NH

Nicole H.

Practice Manager

> "I like that we can use the phone for texting and calls."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6304626)

CA

Cherie A.

Office Manager

> "It freezes up multiple times a day and closes itself out. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

JS

Jessica S.

Admin

> "It's high price, limited management features, but overall it's worth it and it works with different dental software."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Many functionalities that are promised are actually not available at all."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

DA

Dave A.

Crematory Operator

> "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past conversations."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814)

SB

Stevie B.

Office Manager

> "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780)

DG

Desiree G.

Patient Care Coordinator

> "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566)

TB

Taylor B.

Optical Manager

> "I don't like when something goes wrong & we have to call customer service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370)

PW

Phoenix W.

Dental Assistant

> "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613)

VR

Verified Reviewer

Lab Manager

> "Over a month working with a support agent that can not / will not figure out the problem. "

[See full review](https://www.capterra.com/p/141842/Weave/#GetApp___6257289)

[View Reviews](https://www.capterra.com/p/141842/Weave/reviews/)

OC

Oleksandr C.

Owner

> "I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

OC

Oleksandr C.

Owner

> "The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself...."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

Louis A. F.

President

> "Invoicing customers is very easy and can be sent via email and SMS texting which is a great feature."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6866863)

KM

Kyle M.

Owner

> "I signed up with this company for the "Lite" version as a business phone number when I'm just starting out, worked for about 2 weeks, &..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

Steven M.

system technique

> "it facilitates tasks and helps everyone to be connected for efficient work"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6583858)

OC

Oleksandr C.

Owner

> "Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DD

DERRICK D.

Owner

> "automation, Training videos, user friendly if you've worked in a CRM before"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

JS

Jesus S.

NA

> "There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

VB

Vladislav B.

Owner

> "We have been loyal customers of Workiz for years, subscribing to their premium package."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

OC

Oleksandr C.

Owner

> "Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DB

Dan B.

Owner

> "Customer service was friendly and helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

DH

Dawson H.

Owner

> "They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

KO

Kala O.

Operations Manager

> "Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

OC

Oleksandr C.

Owner

> "The phone service alone costs $100 but only includes 1,500 SMS messages."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

VP

Vanessa P.

Owner

> "I’d like to add some features but what they do offer is top tier"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4995050)

JL

Justin L.

CEO

> "There expensive for the phone services which doesn't even connect with calls to well."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

OP

Octavia P.

Customer Relations Director

> "This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

VR

Verified Reviewer

Data Entry Specialist

> "Sometimes it lags for the whole day when connected into a specific internet provider."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6678848)

CL

Crystal L.

Office Administrator

> "Scheduling and invoicing is easy."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4918919)

JS

Jesus S.

NA

> "Our biggest ongoing issue was with the phone system."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

TM

Tom M.

Tech

> "It's perfect for a mobile business that needs scheduling, work orders, job notes, customer information, and much more."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2880681)

FL

Fernando L.

Owner

> "this has cost me thousands, this would tell my customers that we had no availability and if it did say that we where available it would say..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4759503)

JJ

James J.

Owner

> "From the first day I saw using it I’ll start making money faster organizing my business better set my goals able to have all my information..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AD

Amity D.

Executive Assistant

> "They are constantly trying to increase their bottom line, rather than maintain their current customers."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6511554)

EM

Erik M.

Operations manager

> "easy to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4879300)

QT

Quandra T.

Administrative Assistant

> "With them being a fairly new company, they just have some bugs and glitches to work out."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6626273)

AS

Adrian S.

Owner

> "Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

DD

DERRICK D.

Owner

> "I got one call back and the guy could not even tell who was in charge of my account."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

GW

Glema W.

Office Manager

> "The ability to text your customer their invoice that they can then pay online is super helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

DH

Dawson H.

Owner

> "We quickly found out that there was no merit to what they promised on the sales calls."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

BP

Bryn P.

Owner

> "We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3076118)

VB

Vladislav B.

Owner

> "Unfortunately, we’ve encountered significant issues with their support and customer service recently."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

RL

Renee L.

Human Resource Manager

> "It is great having our customer base in one place and a history of previous jobs so we can look back and make an educated diagnosis."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

CS

Christopher S.

Owner

> "As a result of them refusing to add the feature, I now must go through EVERY SINGLE job and manually pull out the accurate numbers the IRS..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

LB

Liz B.

Office Manager

> "The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

OC

Oleksandr C.

Owner

> "I used up the entire limit in two weeks—during the slowest season!"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DF

Dawn F.

Owner

> "The communication with my customers is much easier as I can have all forms of communication in their folder. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870889)

CS

Christopher S.

Owner

> "I must then look extremely unprofessional and tell them I do not know any details concerning your repair until I collect checks to cover..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

GW

Glema W.

Office Manager

> "Workiz is also intuitive in matching up calls and texts to existing clients and jobs."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Compounding these issues, I recently discovered that Workiz charged me for an annual renewal without obtaining my authorization. Upon..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AP

Adrian P.

Owner

> "I like the scheduling feature, and sales tracking feature the most."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

DB

Dan B.

Owner

> "Monthly fee expensive for a small business or sole proprietor."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

OP

Octavia P.

Customer Relations Director

> "This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

JL

Justin L.

CEO

> "They still charged me $3000+ for the yearly plan."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

NB

Noam B.

Business Owner/ manager

> "I have been using Workiz for over 5 years and initially, it was hard to transition from paper invoicing... But today, I can't go without it."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870968)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Furthermore, I feel compelled to share my dissatisfaction with my account manager, \[sensitive content hidden\]. Despite his role being..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AZ

Ariel Z.

Manager

> "I also like that we can set up appointments and schedule reminders very easily."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208235)

JL

Justin L.

CEO

> "Not overall impressed with the customer support."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

CH

Campbell H.

Owner

> "This software is amazing for any company having trouble with scheduling, reviving reviews, keeping track of sales, viewing Client actions,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2717738)

KM

Kyle M.

Owner

> "Horrible customer service"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

ID

Ismeria D.

manager

> "love how the automated txt are sent for reminders of appointments"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2881422)

LB

Liz B.

Office Manager

> "Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

KK

Karlee K.

Master Scheduler

> "Ease of use, ability to customize in many ways, able to respond to customers in several ways."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871046)

OP

Octavia P.

Customer Relations Director

> "There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

Roc R.

Service Technician

> "I am texting customers and making them comfortable before I even enter the homes and everything is easy to access"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2848072)

JG

Joshua G.

Office Manager

> "Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2874564)

RL

Renee L.

Human Resource Manager

> "We just integrated the Commission feature and it is a big timesaver."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

LB

Liz B.

Office Manager

> "We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

ED

Erich D.

Sales Consultant

> "It is customizable, quick and helps with organization."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2873117)

LB

Liz B.

Office Manager

> "They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do we..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

YC

Yehuda C.

Dispatch

> "As mentioned in the pros section above overall I think it's a great service business software, especially for small and growing businesses."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871621)

ZT

Zac T.

President

> "merging estimate to job to invoice sometime seems confusing to my employees, but its just a learning curve for them."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___3601504)

JS

James S.

Owner

> "Our clients love the added communication this software provides to them."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

LB

Liz B.

Office Manager

> "Needed to create tasks in each job but then they didn’t get all the information."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

MO

Mark O.

Plumber

> "The customer service is awesome and I have always been able to find help when needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871163)

CS

Christopher S.

Owner

> "Money should NEVER come before CARE, It should come after. "

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

AH

Alyssa H.

Owner

> "Customer service is always available and the site never has any issues."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2882763)

KO

Kala O.

Operations Manager

> "At first, we did have some issues integrating other software with Workiz."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

SP

Sunderamohan P.

CEO

> "The user interface was better then the previous app we have used."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3315497)

AP

Adrian P.

Owner

> "The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

NM

Napoleon M.

owner

> "Workiz has made running my business so much easier than what I was doing before!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2804302)

TF

Tamra F.

Office Manager

> "Glitches and wait time for support when an issue occurs, can be a bit long."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871071)

MK

Micah K.

owner

> "Invoicing, scheduling, deploying crew, taking payments workwiz is a great product all around"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2698868)

FY

Frank Y.

Alarm Tech

> "The text feature is very bad and there is no jump to a word feature. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2974318)

JS

James S.

Owner

> "Workiz makes it simple to run a business."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

SM

Scott M.

President

> "Worst mapping on the planet, cumbersome software forces you to use an app and the web based "portal" to complete a workorder, they remove..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2452740)

JJ

James J.

Owner

> "A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AS

Adrian S.

Owner

> "The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

OP

Octavia P.

Customer Relations Director

> "Integration of the software with our business was extremely easy! "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

GW

Glema W.

Office Manager

> "We experienced quite a few issue getting the app to work correctly on our technicians' phones."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

[View Reviews](https://www.capterra.com/p/147525/Workiz/reviews/)

## User interface

4.34 (666)

[Workiz](https://www.capterra.com/p/147525/Workiz/)

4.43 (218)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Weave

Top features

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/141842/Weave/#features)

Workiz

19/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/147525/Workiz/#features)

### Recognition

No recognitions have been awarded to Weave

No recognitions have been awarded to Workiz

### Deployment & support

Weave

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Workiz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Weave

-   By Weave
-   Located in United States
-   Founded in 2011

Workiz

-   By Workiz
-   Located in United States
-   Founded in 2015

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