# Compare Weave vs 3CX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Weave and 3CX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/141842-158704/Weave-vs-3CX --- # Weave vs 3CX Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Weave3CX2/4 selected [Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (670)](https://www.capterra.com/p/141842/Weave/reviews/) [3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) [## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (670)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.5 Customer Service 3.9 Reviews Sentiment IW GM Based on [670 reviews](#user-reviews) Positive 568 Neutral 47 Negative 55 [## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $350.00/year Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [465 reviews](#user-reviews) Positive 409 Neutral 37 Negative 19 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,945 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Mobile Access 4.4 Online Voice Transmission 4.8 Video Conferencing NA API NA Call Routing 3.7 82%Fit Not enough reviews Feature ratings Mobile Access 4.5 Online Voice Transmission 4.3 Video Conferencing 4.4 API 5.0 Call Routing 4.4 User satisfaction User satisfaction 4.3 User reviews[670](https://www.capterra.com/p/141842/Weave/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.1 Customer support 3.9 User satisfaction 4.4 User reviews[465](https://www.capterra.com/p/158704/3CX/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $350Flat Rate, Per Year - Free version - Free trial Best for Best for Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need. Best for 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. ## User reviews Pros & cons IW Isla W. Product Manager > "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124872) SC Sarah C. APRN > "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing them." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) GM Gabrielle M. Scheduling - Marketing Coordinator > "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716) AA Alex A. Peer support specialist and drug counselor > "Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of confusing..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124931) GM Gabrielle M. Scheduling - Marketing Coordinator > "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716) HB Henry B. Practice manager co-owner > "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062) AJ Amanda J. Dental Assistant > "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) SC Sarah C. APRN > "The fax and office number did not port over as expected." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) SK Sanaa K. Chief Clinic Manager > "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) SC Sarah C. APRN > "Continual, ongoing problems without an estimated date to correct the issues." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) NL Natalie L. Office Manager > "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we are..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738) AW Amanda W. Managing Optometrist > "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612) NK Navpreet K. dental > "The program encouraged teamwork, open communication, and learning from different perspectives." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698) SP Samantha P. Marketing Director > "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding issues..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705) SC Sarah C. APRN > "I could have upgraded my free Google number for the same service." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) SK Sanaa K. Chief Clinic Manager > "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) BM Brazola M. Medical Assistant > "I love how the whole team can stay connected and assure messages are delivered." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618) EO Erin O. Professional Relations Coordinator > "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809) AW Amanda W. Managing Optometrist > "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612) CS Cristie S. office manager > "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) JS Jessica S. Admin > "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) CS Cristie S. office manager > "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) BK Brant K. Owner > "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624) TT Terra T. Director of Operations > "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) DY Danielle Y. Office Manager > "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708) BH Blake H. Orthodontist > "That it can't push notifications to my phone if I don't have the app open." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963) SK Sanaa K. Chief Clinic Manager > "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) TR Thomas R. owner > "The bulk text messaging was disappointing because of the small size of the message allowed" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010) Lauren H. Practice Manager > "It is a great platform for scheduling and for keeping the lines of communication open" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003) KU Kayla U. Optical supervisor > "Sometimes the calls won’t show up as recorder even when logged in" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568) AJ Amanda J. Dental Assistant > "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for functionality,..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) AH Amanda H. Office Manager > "Not able to assign voicemails from the app" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449) RN Raven N. Practice Manager > "A lot of customers like the easy responses to confirming appointments via text and the payment options." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812) SC Sean C. Optician > "Occasionally it has a hard time synching after a task is completed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877) NK Navpreet K. dental > "Overall, WEAVE was a rewarding experience that helped me grow, learn, and feel more connected with others." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698) SP Samantha P. Marketing Director > "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable support..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705) SE Sandra E. Office Manager > "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864) CA Cherie A. Office Manager > "Sometimes has difficulty connecting to our credit card machine." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247) VM Virginia M. Office Manager > "We love the appointment request feature and how it prompts patients for reviews." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952) TT Terra T. Director of Operations > "Features" that are half built and not meant to be used yet, despite them being launched in the software." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) JC Jennifer C. Office Manager > "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900) EL Eryn L. Tech Assistant > "When it glitches or we are unable to connect" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226) JG Jessica G. Office Manager > "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076) SE Sandra E. Office Manager > "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that to..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864) DS Darlene S. Front Office > "It makes it easy for sending info such as appts, directions, reminders etc..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935) JK Jennifer K. Insurance Coordinator > "The payments post weird and under anyone's employee number, it's random." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676) JS Jessica S. Admin > "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) BK Brant K. Owner > "Not thrilled with sales team that told us we had the appointment reminders capacity. " [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624) RN Raven N. Practice Manager > "This has brought a better approach to managing high call volume with limited staff." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812) MM Mere M. Vet Tech, Practice Manager and Receptionsit > "The app version is not as good as the desktop or web version." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286) AJ Amanda J. Dental Assistant > "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) LL Leah L. Study Coordinator > "I have had issues with sending PDFs to patients." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811) JG Jessica G. Office Manager > "It takes a few minutes to train a new employee on the Weave system and they can start using it right away." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076) BW Brittany W. Tech > "The caller Id will sometimes not show up" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470) LT Laura T. DENTAL OFFICE MANAGER > "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360) CA Cherie A. Office Manager > "It freezes up multiple times a day and closes itself out. " [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247) VL Victoria L. Optician > "Communication with our patients has improved and payment processing is seamless" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659) TT Terra T. Director of Operations > "Many functionalities that are promised are actually not available at all." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) CH Christina H. Owner Doctor > "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc before..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) SB Stevie B. Office Manager > "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780) JS Jessica S. Admin > "It's high price, limited management features, but overall it's worth it and it works with different dental software." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) TB Taylor B. Optical Manager > "I don't like when something goes wrong & we have to call customer service." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370) DA Dave A. Crematory Operator > "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past conversations." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814) CM Crystal M. Receptionist > "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934) DG Desiree G. Patient Care Coordinator > "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566) SG STEVEN G. Physical therapist > "The caller abandoned option always confuses us." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276) PW Phoenix W. Dental Assistant > "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613) CS Cristie S. office manager > "Software glitches are growing." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) OW Orrin W. Optical Manager > "The texting features are very handy to communicate with patients." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6657715) LS LESLIA S. MA > "Often things would get missed, with many phones messages go to the main number rather than extensions or the specific person who sent it" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186233) JC Josh C. Manager > "We've saved countless employee hours communicating with patients since we signed up for Weave." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581163) CH Christina H. Owner Doctor > "Crystal PM is also not integrated with important features like save the date reminders." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) CH Christina H. Owner Doctor > "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) NL Nicole L. Owner > "Weave is missing basic customization features like a fax cover sheet and logo or customization being available to on automated appointment..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___3579296) AJ Amanda J. Dental Assistant > "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) TT Terra T. Director of Operations > "The product functionality is also terrible." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) TT Terra T. Director of Operations > "The cost is much lower than competitors, which initially seemed like a great deal, but now it's clear that you get what you pay for." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) JH Janira H. front desk > "That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313789) SG STEVEN G. Physical therapist > "We are incredibly grateful for Weave’s support during a critical time, and we highly recommend it to anyone looking for a reliable, high-quality..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276) VN Vicki N. Office Admin Asst > "Forms are troublesome." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441708) [View Reviews](https://www.capterra.com/p/141842/Weave/reviews/) DS David S. VP of Technology > "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing,..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898) VR Verified Reviewer Junior ICT Officer > "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) FW Faith W. Reception and Admin > "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) Rena D. Payroll Manager Tax Preparer > "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) VR Verified Reviewer Junior ICT Officer > "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) SA Saqib A. Senior PHP Developer > "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) WT Wasek T. IT Support Supervisor > "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) DD David D. Sys Admin > "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) Rena D. Payroll Manager Tax Preparer > "I like the ability to forward calls to another office with ease." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) JN Joshua N. Application Specialist > "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) RS Roberto S. Mr > "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) BC Bien C. Systems and Service Operation Analyst > "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992) WT Wasek T. IT Support Supervisor > "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) VR Verified Reviewer Customer Service Representative > "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536) WT Wasek T. IT Support Supervisor > "The telephony experience is brilliant via handset/app and managing the system via admin console." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) DB Darren B. survayour > "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) RS Roberto S. Mr > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) VR Verified Reviewer Director of Business Development > "Difficult to understand which phone line is ringing when you are receiving a call." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765) AM Angie M. Educator > "This phone system has been a great product for our large school district. While there are numerous features available, I only..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) Melissa A. BDC Operations Manager > "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266) SA Saqib A. Senior PHP Developer > "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) RS Roberto S. Mr > "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) JN Joshua N. Application Specialist > "This basically is the foundation that helps our stores operate and our customer service team too." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) MD Mateusz D. Team Leader > "There are some more advanced features that are trickier to configure without additional support" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656) JPB Jean Philippe B. Phone solutions specialist > "CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4995570) KL Kristan L. Architect > "I have missed calls before and the answer machine sends to email instead of the app itself." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) Josh A. Tech > "Extremely easy to setup and deploy with a huge range of handset options." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590) KL Kristan L. Architect > "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) KB Ksenjia B. Team leader > "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954) AM Azzaya M. HR Officer > "On a few occasions, we met technical issues like not hearing the voice of another person." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964) SB Steve B. CTO > "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250) BM Bridget M. AP and AR > "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758) AA Ashley A. Customer Service > "It has made working from home and away from my desk very easy." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) CF Craig F. Web developer > "CX don't offer support themselves, you need to go through a vendor." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) CF Craig F. Web developer > "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) KL Kristan L. Architect > "However there are still issues with this system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) FF Fernando F. CEO and IT Consulting > "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) JG Joanne G. ACCOUNTS > "Issues with re-routing a call if 1st option doesn't answer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725) FW Faith W. Reception and Admin > "It has many useful functions and it is relatively easy to navigate its user interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) RV Raoul V. Owner > "Some rule builder is missing in the setup of setting up and configure" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020) LD Laura D. Medical Coder > "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400) NT Natia T. FinancialOfficer > "Sometimes during transferring a call it freezes and i have to reload it." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357) JM Juan M. Infrastructure Specialist > "Esay of use and great integrations are the things I like the most." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117) JL Jacqueline L. Receptionsit > "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961) Thilina D. Insurance Executive > "Its user-friendly interface, unified communication features, and rich functionality have transformed the way we collaborate..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4930004) SA Sara A. Engineer > "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737) AM Angie M. Educator > "There are a lot of things that I love about the 3C phone system we use at work." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) JF Jessica F. Sys Admin > "Using VoIP is great but quality can be bad if your internet is not stable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430) DD David D. Sys Admin > "Administrator interface has lots of feature accesible easily." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) Mario M. IT Admin > "Occasional issue after upgrade (missed note under release for some feature change)." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787) AJ Abhijeet J. Lead Consultant > "Cost is unbeatable and 3CX can be self-hosted" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708) IH Ian H. IT Support Specialis > "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760) DD Dennis D. Business Owner > "The soft phone, web interface, and admin software are all well designed and easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125) Gideon A. Information Security Analyst > "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) DB Darren B. survayour > "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) Jessica B. Account Manager > "I will say this system was a lot harder for the older generation employees to train on." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724) MH Martin H. Consultant > "Best feature was the clean interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924) MF Martin F. Sales Support Engineer > "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516) RB Rene B. IT Administrator > "Its a small and fast phone system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835) HM Hector M. International Recruitment Officer - The Americas > "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293) AA Ashley A. Customer Service > "CX Makes it easy to work from home." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) JM Jaqlyn M. HR and Finance Manager > "There are definitely some occasional frustrating issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085) Shadi B. CTO > "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602) Robert D. Head of IT > "There was missing call queue and forwarding functionality that we required." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) VS Vikram S. Junior Superintendent > "The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4632923) SR Sam R. Network Engineer > "Some difficulties integrating a new phone and with setting up call routing." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087) RC Richard C. IT Manager > "Tech expert assisting with the deployment was very helpful and knowledgable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504) Robert D. Head of IT > "Our on premise system had a number of issues. As it was not hosted it would only work in the office." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) FF Fernando F. CEO and IT Consulting > "After 20+ years of using 3CX I am very familiar with its features, capabilities and use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) SL Simone L. HR Manager > "You can log on via your PC, however for us this isn't the best option." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119) DD David D. Sys Admin > "Lots of features and flexibility." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) Robert D. Head of IT > "Sometimes when we had an outage random users would lose their voicemail greetings." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) BB Blair B. HR Manager > "It is pretty easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7028063) MM Mmathabo M. IT Administrator > "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343) JI Justine I. IT Support Technician > "Extremely efficient and user-friendly." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6835795) OR Orlando R. IT Technician > "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100) ST Samantha T. President > "They also have a mobile app that is easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6592660) PP Pranav P. Inside sales manager > "Sometime call will be taking too much time to connect" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331) KU Kirsty U. Office Administrator > "very pleased with the system and the mobile app" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6724083) AB Ashani B. Customer Service Representative > "The call logs are hard to navigate and it can be hard to find what you are looking for when it comes to previous call history." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___2935790) [View Reviews](https://www.capterra.com/p/158704/3CX/reviews/) ## User interface 4.33 (670) 4.40 (465) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Weave 30/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/141842/Weave/#features) 3CX Top features 41/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/158704/3CX/#features) ### Recognition Weave is recognized as a top-rated tool in 3 Capterra Shortlist reports 3CX is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Weave Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos 3CX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Weave - By Weave - Located in United States - Founded in 2011 3CX - By 3CX - Located in Cyprus - Founded in 2008 ## 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