# Compare Weave vs Solutionreach 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Weave and Solutionreach based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/141842-160916/Weave-vs-Solutionreach --- # Weave vs Solutionreach Features and Cost Comparison Last updated March 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WeaveSolutionreach2/4 selected [Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) [## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.5 Customer Service 3.9 Reviews Sentiment IW AJ Based on [669 reviews](#user-reviews) Positive 568 Neutral 47 Negative 54 [## Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) Starting Price $329.00/month Value-for-Money 3.5 Functionality 3.8 Ease of Use 3.9 Customer Service 3.5 Reviews Sentiment RH PA JS Based on [236 reviews](#user-reviews) Positive 164 Neutral 23 Negative 49 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,386 reviews from appointment reminder software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings HIPAA Compliant 4.8 Confirmations/Reminders 4.4 SMS Reminders 4.8 Appointment Scheduling 4.2 Online Booking 4.3 66%Fit Feature ratings HIPAA Compliant 3.8 Confirmations/Reminders 3.8 SMS Reminders 2.4 Appointment Scheduling 2.6 Online Booking 3.0 User satisfaction User satisfaction 4.3 User reviews[669](https://www.capterra.com/p/141842/Weave/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.1 Customer support 3.9 User satisfaction 3.8 User reviews[236](https://www.capterra.com/p/160916/Solutionreach/reviews/) Ease of use 3.9 Functionality 3.8 Value for money 3.5 Customer support 3.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $329Flat Rate, Per Month - Free version - Free trial Best for Best for Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need. Best for Solutionreach is built for medical practices and healthcare enterprises seeking to connect with their patients, with simpler scheduling, reminders, intake, surveys and more. ## User reviews Pros & cons IW Isla W. Product Manager > "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124872) SC Sarah C. APRN > "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) AJ Amanda J. Dental Assistant > "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) SP Samantha P. Marketing Director > "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705) SE Sandra E. Office Manager > "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864) AA Alex A. Peer support specialist and drug counselor > "Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124931) GM Gabrielle M. Scheduling - Marketing Coordinator > "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716) SE Sandra E. Office Manager > "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864) GM Gabrielle M. Scheduling - Marketing Coordinator > "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716) HB Henry B. Practice manager co-owner > "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062) JC Jennifer C. Office Manager > "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900) SC Sarah C. APRN > "The fax and office number did not port over as expected." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) SK Sanaa K. Chief Clinic Manager > "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) SC Sarah C. APRN > "Continual, ongoing problems without an estimated date to correct the issues." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) NL Natalie L. Office Manager > "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738) AW Amanda W. Managing Optometrist > "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612) CH Christina H. Owner Doctor > "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) SK Sanaa K. Chief Clinic Manager > "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) AJ Amanda J. Dental Assistant > "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) CM Crystal M. Receptionist > "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934) CH Christina H. Owner Doctor > "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) EO Erin O. Professional Relations Coordinator > "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809) SC Sarah C. APRN > "I could have upgraded my free Google number for the same service." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) SP Samantha P. Marketing Director > "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705) BM Brazola M. Medical Assistant > "I love how the whole team can stay connected and assure messages are delivered." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618) CS Cristie S. office manager > "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) AW Amanda W. Managing Optometrist > "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612) CS Cristie S. office manager > "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) JS Jessica S. Admin > "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) TT Terra T. Director of Operations > "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) BK Brant K. Owner > "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624) CH Christina H. Owner Doctor > "Crystal PM is also not integrated with important features like save the date reminders." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) DY Danielle Y. Office Manager > "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708) JH Janira H. front desk > "That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313789) AJ Amanda J. Dental Assistant > "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) BH Blake H. Orthodontist > "That it can't push notifications to my phone if I don't have the app open." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963) SK Sanaa K. Chief Clinic Manager > "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) TR Thomas R. owner > "The bulk text messaging was disappointing because of the small size of the message allowed" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010) JC Jennifer C. Office Manager > "We also love the phone system, the caller ID pops up on the screen so you're able to see all the patient information needed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900) MS Mohamed S. Assistant Manager > "Cost can be a little lower, and the fax functions are not very good on mobile devices" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6334741) Lauren H. Practice Manager > "It is a great platform for scheduling and for keeping the lines of communication open" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003) KU Kayla U. Optical supervisor > "Sometimes the calls won’t show up as recorder even when logged in" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568) RN Raven N. Practice Manager > "A lot of customers like the easy responses to confirming appointments via text and the payment options." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812) AH Amanda H. Office Manager > "Not able to assign voicemails from the app" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449) LP Linda P. Dental Hygienist > "I like that we can have it on our phones and are able to check our schedule outside of work." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313809) KS Kristie S. Ophthalmic Tech > "Doesn’t store login info, and sometimes difficult to obtain new password." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313945) AJ Amanda J. Dental Assistant > "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) SC Sean C. Optician > "Occasionally it has a hard time synching after a task is completed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877) VM Virginia M. Office Manager > "We love the appointment request feature and how it prompts patients for reviews." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952) DM Donna M. Owner Veterinarian > "Cost and the cordless phones and not enough training for my team" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313717) MP Meagan P. Practice Manager > "Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313712) CA Cherie A. Office Manager > "Sometimes has difficulty connecting to our credit card machine." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247) CM Chanda M. Treatment Coordinator > "I think weave is a great tool for any office wanting to communicate with patients and team members quickly and easily. " [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313860) TT Terra T. Director of Operations > "Features" that are half built and not meant to be used yet, despite them being launched in the software." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) JG Jessica G. Office Manager > "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076) EL Eryn L. Tech Assistant > "When it glitches or we are unable to connect" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226) DS Darlene S. Front Office > "It makes it easy for sending info such as appts, directions, reminders etc..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935) MT Mekayla T. csr > "Can be delayed sometimes with numbers and accounts" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313749) JS Jessica S. Admin > "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) JK Jennifer K. Insurance Coordinator > "The payments post weird and under anyone's employee number, it's random." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676) RN Raven N. Practice Manager > "This has brought a better approach to managing high call volume with limited staff." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812) GC GINA C. Dental Office Manager > "We cannot upload our own consent forms." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313872) JG Jessica G. Office Manager > "It takes a few minutes to train a new employee on the Weave system and they can start using it right away." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076) BK Brant K. Owner > "Not thrilled with sales team that told us we had the appointment reminders capacity. " [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624) LT Laura T. DENTAL OFFICE MANAGER > "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360) MM Mere M. Vet Tech, Practice Manager and Receptionsit > "The app version is not as good as the desktop or web version." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286) JC Jennifer C. Office Manager > "Being able to text a patient over a phone call saves so much time." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900) LL Leah L. Study Coordinator > "I have had issues with sending PDFs to patients." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811) VL Victoria L. Optician > "Communication with our patients has improved and payment processing is seamless" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659) BW Brittany W. Tech > "The caller Id will sometimes not show up" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470) NH Nicole H. Practice Manager > "I like that we can use the phone for texting and calls." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6304626) CA Cherie A. Office Manager > "It freezes up multiple times a day and closes itself out. " [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247) JS Jessica S. Admin > "It's high price, limited management features, but overall it's worth it and it works with different dental software." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) TT Terra T. Director of Operations > "Many functionalities that are promised are actually not available at all." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) DA Dave A. Crematory Operator > "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814) SB Stevie B. Office Manager > "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780) DG Desiree G. Patient Care Coordinator > "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566) TB Taylor B. Optical Manager > "I don't like when something goes wrong & we have to call customer service." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370) PW Phoenix W. Dental Assistant > "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613) SG STEVEN G. Physical therapist > "The caller abandoned option always confuses us." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276) [View Reviews](https://www.capterra.com/p/141842/Weave/reviews/) RH Reagan H. Optician > "The ease of communication with our patients without having to use our personal cellphones is something that I really like." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180) RH Reagan H. Optician > "I dislike that sometimes it sends out the wrong text messages to patients through our main system, but other than that, there..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180) PA Paul A. Admin > "Recommend you work with a reputable company who honors the assurances of their sales staff. " [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339) PA Paul A. Admin > "In my experience and in my opinion, this is not a reputable company to contract with. if they treat medical doctors this..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339) JS Julie S. Owner > "We used Solutionreach for several years before switching to a company that we felt was a better fit for our office. " [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6493667) BB Beth B. Office Manager > "Then decided to call costumer service only to find out the the feature that he tried so hard to sell to me, which i signed up..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332) KJ Karen J. COO > "It is easy to track open rates and other useful information for your campaigns." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555) JK James K. IT > "Then they chaise you for the money because they did not stop their servers from sending messages when you disconnected their..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031) JZ Joann Z. IT > "The software turned our simple phone system to messaging offering another way to engage our patients and potential patients." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894) LD Lydia D. Ast. office manager > "My least favorite part about SR is the inability to add notes per patient for group messaging example being: if we create an..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042) BB Beth B. Office Manager > "Cost was reasonable for the product and I was led to believe it was fully compatible with Dentrix" [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332) DJ Debbie J. Marketing Manager > "Since the platform isn't too developed yet, you run into a lot of issues where you have to reach out for help." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749) JK James K. IT > "There are less expensive, more honorable companies out there." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031) DJ Debbie J. Marketing Manager > "They got our practice to sign up with a great discount promising exceptional customer service but wasn't met with this..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749) JZ Joann Z. IT > "Solution Reach opened up a number of avenues to help us better engage our patients and potential patients." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894) KJ Karen J. COO > "We left because we could not count on them and when they screwed up they don't admit their errors which is very frustrating." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555) KJ Karen J. COO > "Good reporting features and easy to use." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555) CS Crystal S. Patient Care Coordinator > "The only thing I dislike about Solutionreach would be that we don't have a lot of characters to use in a text when we are..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303) KS Kumar S. CEO > "It really helps us keep our schedule up-to-date and also allows our staff to focus on other areas." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342) LD Lorry D. Administration > "sensitive content hidden\], sales agent, and Customer service (based in Philippines) are the worst." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431) LD Lydia D. Ast. office manager > "My favorite part about we is the accessibility for where ever you are. " [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042) JK James K. IT > "I was with them for over 5 years and they had no loyalty and no honor when it came to keeping their word." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031) NS Nancy S. Front OFfice mgr > "Over all good and helpful, but we found another cheaper - saving money is alway key if we can..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4521973) BB Beth B. Office Manager > "Can not use all the features I would like" [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332) HS Hannah S. Financial Coordinator > "I really liked the review system built into the software, good online reviews are a cornerstone of attracting new patients..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667) KJ Karen J. COO > "Customer support and reliability are awful." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555) CS Crystal S. Patient Care Coordinator > "You can call them anytime and they are always happy to help solve any issues." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303) LD Lorry D. Administration > "Poor overall. " [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431) BC Brandon C. Optometrist > "It can call or text the patient for you and patients love the timely reminders. " [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3326580) AL Alyssa L. Brand Engagement Strategist > "This is usually a lengthy process, most times all the images are not uploaded and they have to put you back on hold while..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242) CH Casey H. optometric technician > "The SMS is by far the best and most efficient way to communicate with our patients." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035) OA Omar A. practice manager > "Horrible horrible company if you are fortunate enough that you don't need to contact them, then great all is well but if you..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2935594) CH Carrie H. Marketing Manager > "Originally SolutionReach worked well for transferring patient reviews to a testimonials page on our website." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2400093) AL Alyssa L. Brand Engagement Strategist > "Half the time, images have gaps in between causing the email to look unprofessional." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242) KS Kumar S. CEO > "Love the text and email remainders." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342) SS Scott S. COO > "customer support was terrible despite continuous complaints" [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3702134) HS Hannah S. Financial Coordinator > "It has some good features, but I think the negative outweighs the positive." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667) BF Brittany F. Manager of Global Patient Communications > "blocking reminders so patient's don't receive out of date reminders because of the undependable sync, yet the blocks are..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2611279) RF Richard F. Administrator > "It works the few days that the scheduling system and SolutionReach are able to sync." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2808187) AL Alyssa L. Brand Engagement Strategist > "Some are very friendly but it takes a long time to get ahold of a case manager to fix the issue and half the time they don't..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242) CH Casey H. optometric technician > "We switched from Weave and have had no issues." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035) AL Alyssa L. Brand Engagement Strategist > "This software never wants to work and has strange bugs that their team refuses to fix." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242) JF Jeremy F. Owner > "I use SolutionReach to allow greater patient communication" [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___2288402) AL Alyssa L. Brand Engagement Strategist > "Images never want to load, not Jpeg or png." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242) KH Kathleen H. owner > "The texting feature is useful and saves time." [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2530372) DS Delonna S. Office Manager > "Great when we first signed up - Now its terrible" [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4523194) JF Jessica F. Clinic Supervisor > "Patient communication has never been so effective, smooth, and successful with using this product! " [See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2768296) AL Alyssa L. Brand Engagement Strategist > "I thought it was something I was doing wrong, called in to see how to fix it - only to be told that's how their software..." [See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242) [View Reviews](https://www.capterra.com/p/160916/Solutionreach/reviews/) ## User interface 4.34 (669) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) 3.81 (236) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Weave 27/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Responses - Availability Management - Calendar Sync - Call Reminders - Confirmations/Reminders - Contact Database - Customizable Branding - Customizable Templates - Data Import/Export - Electronic Payments - Email Reminders - Generative AI - HIPAA Compliant - Mobile Alerts - Multi-Language - Multi-Location - Online Booking - Payment Reminders - Real-Time Reporting - Real-Time Updates - Recurring Appointments - Reporting & Statistics - Rescheduling - Self Service Portal - SMS Messaging - SMS Reminders - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Two-Way Communication - Website Integration [See all features](https://www.capterra.com/p/141842/Weave/#features) Solutionreach Top features 30/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Responses - Availability Management - Calendar Sync - Call Reminders - Confirmations/Reminders - Contact Database - Customizable Branding - Customizable Templates - Data Import/Export - Electronic Payments - Email Reminders - Generative AI - HIPAA Compliant - Mobile Alerts - Multi-Language - Multi-Location - Online Booking - Payment Reminders - Real-Time Reporting - Real-Time Updates - Recurring Appointments - Reporting & Statistics - Rescheduling - Self Service Portal - SMS Messaging - SMS Reminders - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Two-Way Communication - Website Integration [See all features](https://www.capterra.com/p/160916/Solutionreach/#features) ### Recognition Weave is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to Solutionreach ### Deployment & support Weave Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Solutionreach Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Weave - By Weave - Located in United States - Founded in 2011 Solutionreach - By Solutionreach - Located in United States - Founded in 2001 ## Popular Comparisons [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) Contact vendor for pricing Price $23.99/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/141842-153752/Weave-vs-Vagaro) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $329/month Price $0 3.8 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/160916-195467/Solutionreach-vs-Care-Patron) [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-195467/Weave-vs-Care-Patron) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) $329/month Price $23.99/month 3.8 Features 4.6 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-160916/Vagaro-vs-Solutionreach) [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Contact vendor for pricing Price $20/month 4.3 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/141842-191978/Weave-vs-Acuity-Scheduling) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $329/month Price $20/month 3.8 Features 4.7 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/160916-191978/Solutionreach-vs-Acuity-Scheduling) [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/) vs [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (651)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Contact vendor for pricing Price $39/month 4.3 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/141842-178722/Weave-vs-ClinicSense) 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$8/month 3.8 Features 4.7 3.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/154785-160916/GoReminders-vs-Solutionreach)