# Compare Weave vs Ooma Office 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Weave and Ooma Office based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141842-174109/Weave-vs-Ooma-Office

---

# Weave vs Ooma Office Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WeaveOoma Office2/4 selected

[Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

[## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

3.9

Reviews Sentiment

AJ

Based on [666 reviews](#user-reviews)

Positive

565

Neutral

47

Negative

54

[## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Starting Price

$19.95/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [248 reviews](#user-reviews)

Positive

220

Neutral

12

Negative

16

## Summary

* * *

Key features rated by users

Features selected based on 2,899 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Mobile Access

4.4

Online Voice Transmission

4.8

Video Conferencing

NA

API

NA

Call Routing

3.7

73%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

4.5

Online Voice Transmission

4.5

Video Conferencing

5.0

API

NA

Call Routing

4.5

User satisfaction

User satisfaction

4.3

User reviews[666](https://www.capterra.com/p/141842/Weave/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

3.9

User satisfaction

4.4

User reviews[248](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$19.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need.

Best for

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

## User reviews

Pros & cons

AJ

Amanda J.

Dental Assistant

> "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

SC

Sarah C.

APRN

> "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing them."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SE

Sandra E.

Office Manager

> "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

HB

Henry B.

Practice manager co-owner

> "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

SP

Samantha P.

Marketing Director

> "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding issues..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

SE

Sandra E.

Office Manager

> "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

JC

Jennifer C.

Office Manager

> "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

SC

Sarah C.

APRN

> "The fax and office number did not port over as expected."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SK

Sanaa K.

Chief Clinic Manager

> "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

SC

Sarah C.

APRN

> "Continual, ongoing problems without an estimated date to correct the issues."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

NL

Natalie L.

Office Manager

> "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we are..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738)

AW

Amanda W.

Managing Optometrist

> "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CH

Christina H.

Owner Doctor

> "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc before..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

SK

Sanaa K.

Chief Clinic Manager

> "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

AJ

Amanda J.

Dental Assistant

> "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for functionality,..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

CM

Crystal M.

Receptionist

> "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934)

CH

Christina H.

Owner Doctor

> "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

EO

Erin O.

Professional Relations Coordinator

> "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809)

SC

Sarah C.

APRN

> "I could have upgraded my free Google number for the same service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SP

Samantha P.

Marketing Director

> "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable support..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

BM

Brazola M.

Medical Assistant

> "I love how the whole team can stay connected and assure messages are delivered."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618)

CS

Cristie S.

office manager

> "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

AW

Amanda W.

Managing Optometrist

> "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CS

Cristie S.

office manager

> "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

JS

Jessica S.

Admin

> "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

BK

Brant K.

Owner

> "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

CH

Christina H.

Owner Doctor

> "Crystal PM is also not integrated with important features like save the date reminders."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

DY

Danielle Y.

Office Manager

> "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708)

JH

Janira H.

front desk

> "That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313789)

AJ

Amanda J.

Dental Assistant

> "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

MM

Mere M.

Vet Tech, Practice Manager and Receptionsit

> "The app version is not as good as the desktop or web version."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286)

SK

Sanaa K.

Chief Clinic Manager

> "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

BH

Blake H.

Orthodontist

> "That it can't push notifications to my phone if I don't have the app open."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963)

JC

Jennifer C.

Office Manager

> "We also love the phone system, the caller ID pops up on the screen so you're able to see all the patient information needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

TR

Thomas R.

owner

> "The bulk text messaging was disappointing because of the small size of the message allowed"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010)

Lauren H.

Practice Manager

> "It is a great platform for scheduling and for keeping the lines of communication open"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003)

MS

Mohamed S.

Assistant Manager

> "Cost can be a little lower, and the fax functions are not very good on mobile devices"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6334741)

RN

Raven N.

Practice Manager

> "A lot of customers like the easy responses to confirming appointments via text and the payment options."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

KU

Kayla U.

Optical supervisor

> "Sometimes the calls won’t show up as recorder even when logged in"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568)

LP

Linda P.

Dental Hygienist

> "I like that we can have it on our phones and are able to check our schedule outside of work."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313809)

AS

Aretta S.

Business Development

> "So many issues that just pop up out of the blue and you are informed by a staff member and even patients. When patients are texting staff to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___4766031)

AJ

Amanda J.

Dental Assistant

> "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

AH

Amanda H.

Office Manager

> "Not able to assign voicemails from the app"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449)

ZB

Ziya B.

Advanced Systems Engineer

> "Weave is a user-friendly, all-in-one communication and productivity platform that integrates call management, appointment scheduling, instant..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___4738407)

KS

Kristie S.

Ophthalmic Tech

> "Doesn’t store login info, and sometimes difficult to obtain new password."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313945)

VM

Virginia M.

Office Manager

> "We love the appointment request feature and how it prompts patients for reviews."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952)

SC

Sean C.

Optician

> "Occasionally it has a hard time synching after a task is completed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877)

MP

Meagan P.

Practice Manager

> "Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313712)

DM

Donna M.

Owner Veterinarian

> "Cost and the cordless phones and not enough training for my team"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313717)

CM

Chanda M.

Treatment Coordinator

> "I think weave is a great tool for any office wanting to communicate with patients and team members quickly and easily. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313860)

CA

Cherie A.

Office Manager

> "Sometimes has difficulty connecting to our credit card machine."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

JG

Jessica G.

Office Manager

> "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

TT

Terra T.

Director of Operations

> "Features" that are half built and not meant to be used yet, despite them being launched in the software."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

DS

Darlene S.

Front Office

> "It makes it easy for sending info such as appts, directions, reminders etc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935)

EL

Eryn L.

Tech Assistant

> "When it glitches or we are unable to connect"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226)

JS

Jessica S.

Admin

> "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

MT

Mekayla T.

csr

> "Can be delayed sometimes with numbers and accounts"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313749)

RN

Raven N.

Practice Manager

> "This has brought a better approach to managing high call volume with limited staff."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

JK

Jennifer K.

Insurance Coordinator

> "The payments post weird and under anyone's employee number, it's random."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676)

JG

Jessica G.

Office Manager

> "It takes a few minutes to train a new employee on the Weave system and they can start using it right away."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

GC

GINA C.

Dental Office Manager

> "We cannot upload our own consent forms."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313872)

LT

Laura T.

DENTAL OFFICE MANAGER

> "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360)

BK

Brant K.

Owner

> "Not thrilled with sales team that told us we had the appointment reminders capacity. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

JC

Jennifer C.

Office Manager

> "Being able to text a patient over a phone call saves so much time."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

LL

Leah L.

Study Coordinator

> "I have had issues with sending PDFs to patients."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811)

VL

Victoria L.

Optician

> "Communication with our patients has improved and payment processing is seamless"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659)

BW

Brittany W.

Tech

> "The caller Id will sometimes not show up"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470)

NH

Nicole H.

Practice Manager

> "I like that we can use the phone for texting and calls."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6304626)

CA

Cherie A.

Office Manager

> "It freezes up multiple times a day and closes itself out. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

JS

Jessica S.

Admin

> "It's high price, limited management features, but overall it's worth it and it works with different dental software."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

TT

Terra T.

Director of Operations

> "Many functionalities that are promised are actually not available at all."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

DA

Dave A.

Crematory Operator

> "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past conversations."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814)

SB

Stevie B.

Office Manager

> "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780)

DG

Desiree G.

Patient Care Coordinator

> "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566)

TB

Taylor B.

Optical Manager

> "I don't like when something goes wrong & we have to call customer service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370)

PW

Phoenix W.

Dental Assistant

> "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613)

VR

Verified Reviewer

Lab Manager

> "Over a month working with a support agent that can not / will not figure out the problem. "

[See full review](https://www.capterra.com/p/141842/Weave/#GetApp___6257289)

[View Reviews](https://www.capterra.com/p/141842/Weave/reviews/)

VR

Verified Reviewer

President

> "The features are pretty customizeable as well."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7089017)

AG

Aaron G.

Senior Partner

> "Ooma issued me a phone number that I requested how I wanted my company name to show on caller ID and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

VR

Verified Reviewer

Owner

> "They are good to work with when setting it up and asking about features. But,"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7099237)

KR

Kirk R.

Owner

> "We were not able to access voicemails left by patients, patients with emergency troubles on top of that."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

ND

Nathan D.

Property manager

> "It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

LK

Lia K.

Practice Manager

> "Our previous phone system was down for almost two weeks with no solution in site, and Ooma came to our..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7094996)

Allen E.

President

> "I love how Ooma will integrate with my Google Contacts, call recording is crucial and voicemail to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

JV

Jordan V.

Agent

> "It says nowhere on their website that you will be charged $15 to add an extra phone line, nor does it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

WD

Whitney D.

CEO

> "Over I was very pleased with Ooma office and features that I received and also being able to have the..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134410)

JV

Jordan V.

Agent

> "In my experience I dealt with long wait times to get a hold of anybody and when I did speak to someone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

SS

Sohrab S.

Dentist

> "The price is great and you can customize the features you need."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6506726)

JV

Jordan V.

Agent

> "There is no such thing as a free-trial they are offering unless you are okay with paying for the $55 to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

JV

Jordan V.

Agent

> "Then Ooma would be a good choice for you just based off the price point."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

VW

Vincent W.

Owner

> "Two things. When a call comes in, the call display only shows me the first and last name from my..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

Allen E.

President

> "Best of all is he phone app so you can make and receive calls and texts ont he go."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

CD

Chris D.

Owner

> "Some calls I was unable to hear the other person on the line when they were local and on a hardline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

ND

Nathan D.

Property manager

> "Their sales team was very persistent and informative."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

CD

Chris D.

Owner

> "Further, the lack of usable internet on their platform was a short term challenge."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

VW

Vincent W.

Owner

> "I also like that they have both mobile and desktop apps, as I am choosing to use only the desktop app. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

KR

Kirk R.

Owner

> "We lost business as we never had working phones."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

GC

George C.

Agent

> "Abundant features at a very affordable price - high quality calls and great support in the rare case..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

AG

Aaron G.

Senior Partner

> "They billed me twice for the first month which i wouldn't have noticed if I wasn't having other issues..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

CT

Chelsea T.

Practice Manager

> "Faxes though email and texting through desktop is probably the biggest plus for us."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4809377)

TG

Tom G.

Travel consultant

> "Voicemail doesn't always record or transcribe properly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6541875)

SS

Susan S.

CEO

> "The menu option and ease of changing our office availability/hours is super."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

AG

Aaron G.

Senior Partner

> "They sent the wrong phone of a much lessor value and utility."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

SS

Susan S.

CEO

> "We are also excited about the mobility of the set up - we are changing our office and we just take it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

AG

Aaron G.

Senior Partner

> "Blaming the issues on everything else instead of taking ownership of the issue. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

TS

Thang S.

Technical Recruiter

> "Over all , I loved using Ooma Office , proper trail of text messages, you can track the time & date of..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3573923)

AG

Aaron G.

Senior Partner

> "The representatives constantly telling lies instead of fixing issues."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

DB

David B.

CEO

> "The outage was fixed in less than an hour so did not impact us much. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6150036)

CD

Chris D.

Owner

> "The quality of the calls was not always very consistent."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

BW

Brian W.

Partner

> "Mobile phone integration has been valuable."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134271)

TP

Tim P.

Owner

> "There is an option to use the cell signal but it does not differentiate the app ring and the cell phone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134158)

AD

Allie D.

Office Manager

> "Ooma Office is so easy to set up and use - that even I, the most inexperienced phone user, was able to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149634)

SS

Stephanie S.

President

> "This is less a concern with Ooma than our internet provider"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6537560)

LG

Lisa G.

Assistant Executive Director

> "Easy to use and manage system for remote working environment for small staff."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6142187)

CF

C F.

Lawyer

> "Apps dont always show live red numbers of unread messages, texts, calls, voicemails"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134145)

JV

Jesse V.

Principal Advisor

> "Text messaging, desktop app, recording features are so simple to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145458)

KR

Kirk R.

Owner

> "As a small business it was horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

YM

Yasmir M.

Office Manager

> "Phone service awesome, clear no static with phone serives"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6114748)

DH

Dee H.

Agent

> "So, if I am not using all of the features (according to their email - which I kept), then I should not..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

AF

Anthony F.

owner

> "Ooma VOIP has been more efficient and reliable compared to cable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134040)

Keith W.

Owner

> "Ongoing issues with access and notification on my mobile phone."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

SL

Stephanie L.

Program Coordinator

> "We could also grow when we added new people."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

JD

Julie D.

manager

> "My only issue is when I change phones it is hard to get them running from the last one."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

JM

John M.

President

> "It is a great service for those who need a landline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149794)

RF

Raquel F.

Sales Lead Associate

> "We had to switch to another software since we couldn't fix the bugs and errors."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4913917)

HM

Henry M.

office supervisor

> "easy to use and can be used on cell, computer and physical phone"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6151254)

DH

Dee H.

Agent

> "Within a few days of the trial period, I realized Ooma was not for me - even after downloading and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

SC

Sam C.

Owner

> "The monthly cost is cheap compared to the other options in the market and easy to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145555)

JD

Julie D.

manager

> "when the internet is down phones are down."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

JD

Julie D.

manager

> "The price when I was starting new was affordable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

VW

Vincent W.

Owner

> "So they're trying, but the bad thing is that all the customer service agents are incompetent. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

RL

Ryan L.

Office Associate

> "Auto Attendant makes it easy for callers to get to the department they are trying to reach via..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4372432)

RB

ROBERT B.

Owner

> "Sometime I here echos or get a bad connection."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145582)

VW

Vincent W.

Owner

> "Now that it's finally set up the way I like it, I think I'll be staying with Ooma for a long time."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

JB

Jake B.

Director

> "Their all lack many features."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6143007)

VP

Vicki P.

Office Manager

> "I very rarely have to be put on hold and they are always friendly, patient and very helpful! "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149715)

MM

Miranda M.

Administrator

> "It's challenging to find customer support, and they often walk us through how to restart it, and when..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

SL

Stephanie L.

Program Coordinator

> "It is a great product and was easy for even our tech challenged people to use."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

TM

Thomas M.

CEO

> "The customer service is horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6153741)

WE

Wayne E.

Systems Analyst

> "Extremely satisfied with the service, features, and price."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134005)

MW

Matthew W.

Owner/Photographer

> "I also was unable to make my after hours business voicemail greeting work the way it did on RingCentral..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___3030617)

RS

Rohin S.

Chiropractor

> "Setup and functionality are great."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145521)

GC

George C.

Agent

> "It is hard to think of something I don’t like … because there isn’t anything."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

SB

Scott B.

President

> "The phone system is clear with zero issues when connecting with my customers."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4354512)

MM

Megan M.

Marketing Coordinator

> "The set up was not as customizable as we had been promised in the sales pitch."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

SC

Scott C.

Agent

> "I have been with them for three years and will never switch away from them."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140927)

MM

Megan M.

Marketing Coordinator

> "The phones themselves had hardly any features and not many lines."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

RR

Rachele R.

owner

> "The overall use is great, and the price is reasonable. If I ever have questions the response time and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3545818)

MM

Miranda M.

Administrator

> "It is unreliable and flaky. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

KL

Keith L.

Account Manager

> "Good app - easy to change some features instantly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145436)

VR

Verified Reviewer

IT Admin

> "Voicemail transcription is an extra cost, as is PC/Mac softphone, which is a bummer."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2803345)

SK

Sangita K.

President and CEO

> "It is very affordable, user friendly with great service."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134028)

Rick Z.

Deputy Chief

> "I have an acount but have not actually started using it a my primary business line because getting..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3232466)

JA

Jolene A.

Owner

> "Great support when I needed it."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140941)

AH

Amy H.

Owner

> "It would ring every time I started my car. And it caused issues with it not ringing on the business..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3104341)

Keith W.

Owner

> "As a long-time, happy Ooma home user, I expected better."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

VR

Verified Reviewer

Partner

> "The app could be better-- it lacks some features, but also may sometimes miss calls"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2928466)

[View Reviews](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

## User interface

4.34 (666)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)

4.43 (248)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Weave

Top features

30/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/141842/Weave/#features)

Ooma Office

27/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/174109/Ooma-Office/#features)

### Recognition

No recognitions have been awarded to Weave

No recognitions have been awarded to Ooma Office

### Deployment & support

Weave

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ooma Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Weave

-   By Weave
-   Located in United States
-   Founded in 2011

Ooma Office

-   By Ooma
-   Located in United States
-   Founded in 2004

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