# Compare Weave vs rater8 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Weave and rater8 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141842-177794/Weave-vs-rater8

---

# Weave vs rater8 Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Weaverater82/4 selected

[Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/)

[rater8](https://www.capterra.com/p/177794/rater8/)[5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/)

[## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

3.9

Reviews Sentiment

IW

Based on [672 reviews](#user-reviews)

Positive

570

Neutral

47

Negative

55

[## rater8](https://www.capterra.com/p/177794/rater8/)[5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.8

Functionality

4.9

Ease of Use

4.9

Customer Service

5

Reviews Sentiment

OS

Based on [183 reviews](#user-reviews)

Positive

183

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,110 reviews from review management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Review Request

4.6

Negative Feedback Management

3.8

Review Monitoring

4.3

Response Management

5.0

Review Notification

\--

87%Fit

High performer

Feature ratings

Review Request

4.9

Negative Feedback Management

4.9

Review Monitoring

4.9

Response Management

4.9

Review Notification

4.8

User satisfaction

User satisfaction

4.3

User reviews[672](https://www.capterra.com/p/141842/Weave/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

3.9

User satisfaction

5.0

User reviews[183](https://www.capterra.com/p/177794/rater8/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.8

Customer support

5.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$109Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need.

Best for

Healthcare: Private/Specialty Medical Practices and Hospital Networks

## User reviews

Pros & cons

IW

Isla W.

Product Manager

> "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124872)

SC

Sarah C.

APRN

> "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

AA

Alex A.

Peer support specialist and drug counselor

> "Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124931)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

REB

Ryan E B.

Co.Founder

> "I have video proof of softphone failing while Slack works."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847)

AJ

Amanda J.

Dental Assistant

> "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

HB

Henry B.

Practice manager co-owner

> "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062)

SK

Sanaa K.

Chief Clinic Manager

> "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

SC

Sarah C.

APRN

> "The fax and office number did not port over as expected."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

NL

Natalie L.

Office Manager

> "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738)

SC

Sarah C.

APRN

> "Continual, ongoing problems without an estimated date to correct the issues."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

NK

Navpreet K.

dental

> "The program encouraged teamwork, open communication, and learning from different perspectives."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698)

AW

Amanda W.

Managing Optometrist

> "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

SC

Sarah C.

APRN

> "I could have upgraded my free Google number for the same service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SP

Samantha P.

Marketing Director

> "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

BM

Brazola M.

Medical Assistant

> "I love how the whole team can stay connected and assure messages are delivered."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618)

SK

Sanaa K.

Chief Clinic Manager

> "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

AW

Amanda W.

Managing Optometrist

> "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

REB

Ryan E B.

Co.Founder

> "Support blames my internet with zero proof, but Slack and"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847)

JS

Jessica S.

Admin

> "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

EO

Erin O.

Professional Relations Coordinator

> "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809)

DY

Danielle Y.

Office Manager

> "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708)

REB

Ryan E B.

Co.Founder

> "Softphone fails every single day — sometimes"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847)

SK

Sanaa K.

Chief Clinic Manager

> "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

CS

Cristie S.

office manager

> "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

Lauren H.

Practice Manager

> "It is a great platform for scheduling and for keeping the lines of communication open"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003)

CS

Cristie S.

office manager

> "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

AJ

Amanda J.

Dental Assistant

> "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

TT

Terra T.

Director of Operations

> "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

RN

Raven N.

Practice Manager

> "A lot of customers like the easy responses to confirming appointments via text and the payment options."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

BH

Blake H.

Orthodontist

> "That it can't push notifications to my phone if I don't have the app open."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963)

NK

Navpreet K.

dental

> "Overall, WEAVE was a rewarding experience that helped me grow, learn, and feel more connected with others."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698)

TR

Thomas R.

owner

> "The bulk text messaging was disappointing because of the small size of the message allowed"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010)

SE

Sandra E.

Office Manager

> "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

KU

Kayla U.

Optical supervisor

> "Sometimes the calls won’t show up as recorder even when logged in"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568)

VM

Virginia M.

Office Manager

> "We love the appointment request feature and how it prompts patients for reviews."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952)

AH

Amanda H.

Office Manager

> "Not able to assign voicemails from the app"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449)

JC

Jennifer C.

Office Manager

> "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

REB

Ryan E B.

Co.Founder

> "Daily softphone failures."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847)

JG

Jessica G.

Office Manager

> "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

SC

Sean C.

Optician

> "Occasionally it has a hard time synching after a task is completed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877)

DS

Darlene S.

Front Office

> "It makes it easy for sending info such as appts, directions, reminders etc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935)

SP

Samantha P.

Marketing Director

> "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

JS

Jessica S.

Admin

> "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

CA

Cherie A.

Office Manager

> "Sometimes has difficulty connecting to our credit card machine."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

RN

Raven N.

Practice Manager

> "This has brought a better approach to managing high call volume with limited staff."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

TT

Terra T.

Director of Operations

> "Features" that are half built and not meant to be used yet, despite them being launched in the software."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

AJ

Amanda J.

Dental Assistant

> "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

EL

Eryn L.

Tech Assistant

> "When it glitches or we are unable to connect"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226)

JG

Jessica G.

Office Manager

> "It takes a few minutes to train a new employee on the Weave system and they can start using it right away."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

SE

Sandra E.

Office Manager

> "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

LT

Laura T.

DENTAL OFFICE MANAGER

> "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360)

JK

Jennifer K.

Insurance Coordinator

> "The payments post weird and under anyone's employee number, it's random."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676)

VL

Victoria L.

Optician

> "Communication with our patients has improved and payment processing is seamless"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659)

MM

Mere M.

Vet Tech, Practice Manager and Receptionsit

> "The app version is not as good as the desktop or web version."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286)

CH

Christina H.

Owner Doctor

> "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

LL

Leah L.

Study Coordinator

> "I have had issues with sending PDFs to patients."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811)

JS

Jessica S.

Admin

> "It's high price, limited management features, but overall it's worth it and it works with different dental software."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

BW

Brittany W.

Tech

> "The caller Id will sometimes not show up"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470)

DA

Dave A.

Crematory Operator

> "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814)

CA

Cherie A.

Office Manager

> "It freezes up multiple times a day and closes itself out. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

DG

Desiree G.

Patient Care Coordinator

> "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566)

TT

Terra T.

Director of Operations

> "Many functionalities that are promised are actually not available at all."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

PW

Phoenix W.

Dental Assistant

> "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613)

SB

Stevie B.

Office Manager

> "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780)

OW

Orrin W.

Optical Manager

> "The texting features are very handy to communicate with patients."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6657715)

TB

Taylor B.

Optical Manager

> "I don't like when something goes wrong & we have to call customer service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370)

JC

Josh C.

Manager

> "We've saved countless employee hours communicating with patients since we signed up for Weave."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581163)

CM

Crystal M.

Receptionist

> "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934)

CH

Christina H.

Owner Doctor

> "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

SG

STEVEN G.

Physical therapist

> "The caller abandoned option always confuses us."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276)

AJ

Amanda J.

Dental Assistant

> "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

CS

Cristie S.

office manager

> "Software glitches are growing."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

TT

Terra T.

Director of Operations

> "The cost is much lower than competitors, which initially seemed like a great deal, but now it's clear that you get what you pay for."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

LS

LESLIA S.

MA

> "Often things would get missed, with many phones messages go to the main number rather than extensions or the specific person who sent it"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186233)

SG

STEVEN G.

Physical therapist

> "We are incredibly grateful for Weave’s support during a critical time, and we highly recommend it to anyone looking for a reliable,..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276)

CH

Christina H.

Owner Doctor

> "Crystal PM is also not integrated with important features like save the date reminders."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

VR

Verified Reviewer

Dental Office manager

> "Good company, easy to use, dashboard was user friendly."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7065844)

TT

Terra T.

Director of Operations

> "The product functionality is also terrible."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

[View Reviews](https://www.capterra.com/p/141842/Weave/reviews/)

Olivia S.

Director of Marketing

> "Their customer support is exceptional, and they consistently provide guidance, best practices, and timely assistance, making the entire..."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7066454)

KB

Kolbe B.

IT

> "The responses feel like they're pre-generated and not actually AI."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7067908)

KL

Kaitlyn L.

Senior Operations Coordinator

> "Every new feature they launch is designed to either get more reviews, get more exposure for good reviews, or creating new ways to analyze the..."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6779514)

LP

Lynne P.

Marketing Director

> "To date, we have not encountered and problems or found reasons for dissatisfaction working with Rater 8."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6867621)

Kayla Barclay H.

Marketing and PR Consultant

> "They encourage you in a positive way to optimize your reviews and online review platforms like Google Business profile."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7081706)

EB

Erin B.

Practice Manager

> "I do not mind the meetings we have, but if I were to choose anything that I dislike it's the quarterly meetings."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6710703)

LS

Lauryn S.

Marketing Coordinator

> "By utilizing rater8, we are able to actively listen to our patients feedback and gather a better understanding of what it is we are doing..."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6669803)

JL

Jeanine L.

Office Manager

> "not applicable. "

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6568102)

Olivia S.

Director of Marketing

> "The platform is user-friendly, and the customer support is exceptional, making the overall experience seamless and effective."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7066454)

GK

Gabrielle K.

Marketing Manager

> "This often creates confusion during quarterly meetings as well since there are doctors and locations that aren't related to SPO."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3136512)

EB

Erin B.

Practice Manager

> "The automation that it provides in sending the surveys to our patients as well as how easy it is to respond to patients comments. "

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6710703)

GK

Gabrielle K.

Marketing Manager

> "Integration with our current system wasn't difficult but the software/website isn't very intuitive to navigate in general."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3136512)

KB

Kolbe B.

IT

> "The price for rater8's services are very nice when comparing to other companies similar to rater8."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7067908)

LH

Lori H.

Optometric Concierge

> "Some difficulty navigating at first as lots of capabilities which takes time to familiarize with."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3155443)

TK

Thomas K.

Marketing Operations

> "rater8 has exceeded all expectations and has helped our organization lean into patient feedback as a valuable tool for continual operational..."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6508419)

RS

Robert S.

Review Manager

> "I did not pursue a function which would send a review request more times if no response was received and not answered by our customers."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___2619864)

KB

Kolbe B.

IT

> "Seeing updates to the platform is always exciting."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___7067908)

JC

Judy C.

Principal

> "Navigating the dashboard is awkward."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3147275)

KL

Kaitlyn L.

Senior Operations Coordinator

> "The service team is the best I have ever seen with getting answers usually in seconds to less than 5 minutes when emailed."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6779514)

EL

Emily L.

Clinic Manager

> "n/a. I do not have anything to add in this section."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3095606)

BS

Barbara S.

Executive Director

> "They are constantly upgrading/improving the platform, which many companies do. But they go the extra step of monitoring your data, meeting..."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___4980608)

SV

Sarah V.

Marketing Coordinator

> "I don't feel anything needs improvement."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3335026)

KL

Kaitlyn L.

Senior Operations Coordinator

> "Every time we meet our amazing client success manager, \[sensitive content hidden\] she is excited to show us a plethora of new features that..."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___6779514)

GH

Gina H.

Administrator

> "I have not had any issues that I feel need to be improved."

[See full review](https://www.capterra.com/p/177794/rater8/#Capterra___3108120)

[View Reviews](https://www.capterra.com/p/177794/rater8/reviews/)

## User interface

[Weave](https://www.capterra.com/p/141842/Weave/)

4.33 (672)

[rater8](https://www.capterra.com/p/177794/rater8/)

4.98 (183)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Weave

Top features

34/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/141842/Weave/#features)

rater8

31/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/177794/rater8/#features)

### Recognition

Weave is recognized as a top-rated tool in 2 Capterra Shortlist reports

rater8

Best Value Reputation ManagementSoftware (2022) 

### Deployment & support

Weave

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

rater8

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Weave

-   By Weave
-   Located in United States
-   Founded in 2011

rater8

-   By rater8
-   Located in United States
-   Founded in

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