# Compare Weave vs Shopper Approved 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Weave and Shopper Approved based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/141842-179680/Weave-vs-Shopper-Approved --- # Weave vs Shopper Approved Features and Cost Comparison Last updated July 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WeaveShopper Approved2/4 selected [Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) [## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price $199.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.5 Customer Service 3.9 Reviews Sentiment IW LC Based on [672 reviews](#user-reviews) Positive 570 Neutral 47 Negative 55 [## Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [132 reviews](#user-reviews) Positive 131 Neutral 1 Negative 0 ## Not a match? 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Highest Rated ### Score My Reviews 4.9 (81) * * * Starting Price $49.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### GlossGenius 4.8 (349) * * * Starting Price $28.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Okendo 4.9 (226) * * * Starting Price $19.00 Other,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### GoReminders 4.8 (277) * * * Starting Price $8.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,130 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Not enough reviews Feature ratings Review Request 4.6 Negative Feedback Management 3.8 Review Monitoring 4.3 Response Management 5.0 Review Notification \-- 86%Fit High performer Feature ratings Review Request 4.9 Negative Feedback Management 4.8 Review Monitoring 4.9 Response Management 4.9 Review Notification 4.9 User satisfaction User satisfaction 4.3 User reviews[672](https://www.capterra.com/p/141842/Weave/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.1 Customer support 3.9 User satisfaction 4.9 User reviews[132](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $199Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need. Best for Shopper Approved is used by ecommerce websites, online stores, digital marketers, brand managers, and online retailers. ## User reviews Pros & cons IW Isla W. Product Manager > "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124872) SC Sarah C. APRN > "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) LC Louise C. Patient Care Coordinator > "The feature I appreciated most was the ability to communicate with patients through text messaging, which helped improve responsiveness and..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7169141) AA Alex A. Peer support specialist and drug counselor > "Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124931) LC Louise C. Patient Care Coordinator > "I liked how Weave centralized communication tools in one platform, making it easy to manage calls, texts, and patient interactions..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7169141) REB Ryan E B. Co.Founder > "I have video proof of softphone failing while Slack works." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847) LC Louise C. Patient Care Coordinator > "It helped streamline patient communication, security concerns when patients need to share any concerns or images." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7169141) HB Henry B. Practice manager co-owner > "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062) GM Gabrielle M. Scheduling - Marketing Coordinator > "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716) AW Amanda W. Managing Optometrist > "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612) GM Gabrielle M. Scheduling - Marketing Coordinator > "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716) SP Samantha P. Marketing Director > "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705) AJ Amanda J. Dental Assistant > "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) SK Sanaa K. Chief Clinic Manager > "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) SK Sanaa K. Chief Clinic Manager > "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) REB Ryan E B. Co.Founder > "Support blames my internet with zero proof, but Slack and" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847) NL Natalie L. Office Manager > "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738) EO Erin O. Professional Relations Coordinator > "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809) ML Maria L. Remote Front Desk > "It's a secure, reliable, and versatile platform that I would highly recommend to any healthcare practice looking to streamline their..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7169034) REB Ryan E B. Co.Founder > "Softphone fails every single day — sometimes" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847) NK Navpreet K. dental > "The program encouraged teamwork, open communication, and learning from different perspectives." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698) CS Cristie S. office manager > "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) BM Brazola M. Medical Assistant > "I love how the whole team can stay connected and assure messages are delivered." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618) CS Cristie S. office manager > "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) AW Amanda W. Managing Optometrist > "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612) TT Terra T. Director of Operations > "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) JS Jessica S. Admin > "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) SC Sarah C. APRN > "The fax and office number did not port over as expected." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) DY Danielle Y. Office Manager > "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708) SC Sarah C. APRN > "Continual, ongoing problems without an estimated date to correct the issues." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) SK Sanaa K. Chief Clinic Manager > "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912) BH Blake H. Orthodontist > "That it can't push notifications to my phone if I don't have the app open." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963) Lauren H. Practice Manager > "It is a great platform for scheduling and for keeping the lines of communication open" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003) TR Thomas R. owner > "The bulk text messaging was disappointing because of the small size of the message allowed" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010) AJ Amanda J. Dental Assistant > "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) KU Kayla U. Optical supervisor > "Sometimes the calls won’t show up as recorder even when logged in" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568) RN Raven N. Practice Manager > "A lot of customers like the easy responses to confirming appointments via text and the payment options." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812) AH Amanda H. Office Manager > "Not able to assign voicemails from the app" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449) NK Navpreet K. dental > "Overall, WEAVE was a rewarding experience that helped me grow, learn, and feel more connected with others." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698) REB Ryan E B. Co.Founder > "Daily softphone failures." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7162847) SE Sandra E. Office Manager > "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864) SC Sean C. Optician > "Occasionally it has a hard time synching after a task is completed." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877) VM Virginia M. Office Manager > "We love the appointment request feature and how it prompts patients for reviews." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952) SP Samantha P. Marketing Director > "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705) SC Sarah C. APRN > "I could have upgraded my free Google number for the same service." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521) CA Cherie A. Office Manager > "Sometimes has difficulty connecting to our credit card machine." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247) JC Jennifer C. Office Manager > "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900) TT Terra T. Director of Operations > "Features" that are half built and not meant to be used yet, despite them being launched in the software." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) JG Jessica G. Office Manager > "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076) EL Eryn L. Tech Assistant > "When it glitches or we are unable to connect" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226) DS Darlene S. Front Office > "It makes it easy for sending info such as appts, directions, reminders etc..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935) SE Sandra E. Office Manager > "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864) JS Jessica S. Admin > "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) JK Jennifer K. Insurance Coordinator > "The payments post weird and under anyone's employee number, it's random." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676) RN Raven N. Practice Manager > "This has brought a better approach to managing high call volume with limited staff." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812) MM Mere M. Vet Tech, Practice Manager and Receptionsit > "The app version is not as good as the desktop or web version." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286) AJ Amanda J. Dental Assistant > "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744) LL Leah L. Study Coordinator > "I have had issues with sending PDFs to patients." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811) JG Jessica G. Office Manager > "It takes a few minutes to train a new employee on the Weave system and they can start using it right away." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076) BW Brittany W. Tech > "The caller Id will sometimes not show up" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470) LT Laura T. DENTAL OFFICE MANAGER > "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360) CA Cherie A. Office Manager > "It freezes up multiple times a day and closes itself out. " [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247) VL Victoria L. Optician > "Communication with our patients has improved and payment processing is seamless" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659) TT Terra T. Director of Operations > "Many functionalities that are promised are actually not available at all." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) CH Christina H. Owner Doctor > "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) SB Stevie B. Office Manager > "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780) JS Jessica S. Admin > "It's high price, limited management features, but overall it's worth it and it works with different dental software." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224) TB Taylor B. Optical Manager > "I don't like when something goes wrong & we have to call customer service." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370) DA Dave A. Crematory Operator > "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814) CM Crystal M. Receptionist > "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934) DG Desiree G. Patient Care Coordinator > "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566) SG STEVEN G. Physical therapist > "The caller abandoned option always confuses us." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276) PW Phoenix W. Dental Assistant > "I can stay in the room with my patient the entire time and let the Doctor know its a great time for him to come in, so to preset anything to..." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186613) CS Cristie S. office manager > "Software glitches are growing." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669) OW Orrin W. Optical Manager > "The texting features are very handy to communicate with patients." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6657715) LS LESLIA S. MA > "Often things would get missed, with many phones messages go to the main number rather than extensions or the specific person who sent it" [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6186233) JC Josh C. Manager > "We've saved countless employee hours communicating with patients since we signed up for Weave." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581163) CH Christina H. Owner Doctor > "Crystal PM is also not integrated with important features like save the date reminders." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) CH Christina H. Owner Doctor > "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely." [See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192) TT Terra T. Director of Operations > "The product functionality is also terrible." [See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336) [View Reviews](https://www.capterra.com/p/141842/Weave/reviews/) Jackie S. Self employed > "They are prompt in addressing inquiries and provide assistance whenever necessary." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7017641) AS Alyx S. Owner > "It can be hard and time consuming to get ahold of support if you have made a legit purchase and are trying to get an email link to..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7142588) DB David B. Director Sales amd Marketing > "The dashboard is easy to use and provides helpful data to see how things are going. Plus, it helps get your reviews seen on search..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6269156) CC Charlotte C. Customer Service > "I contacted their online support & was told that they don't even know how to do it & to contact Facebook or do research on how to..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3062189) MS Mikaela S. Assistant Manager > "I love using it to help with reviews!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6774135) TM Taylor M. Sales & Marketing Coordinator > "However, we have to re-quest a re-review link and often, they can't re-review us for 30 days since their last review." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3242998) NS Natasha S. Director of ECommerce > "Shopper Approved has really expanded their offerings and ability to use the review information they collect from consumers to help..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461) JL Joanna L. Chief Creative Officer > "What I liked least was some of the pages did not look as modern or user friendly to know how to navigate." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3338095) CL Cory L. CEO > "The customer service is always there when you need them, and the program is very easy to use." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6540909) EH Enrique H. Customer Service Specialist > "A lot of our negative reviews are given by user (Customer) error and we are negatively reviewed from their mistakes." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3442444) NS Natasha S. Director of ECommerce > "Q&A being SEO optimized is very important because it helps us to bring in the free traffic on search engines that may be looking..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461) JS Jeff S. e-Commerce Technical Manager > "I was trying to see total product review counts the other day and couldn't figure it out." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408) EB Emma B. recruitment consultant > "really good solutions great service all round a good platform to use" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6657374) KP Kip P. Owner > "I would like to be able to have a 2-4% Veto solution, since their is a % of angry people that try to use reviews as extortion..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713959) JS Justin S. VP Marketing > "Customer service and support is one of the best I have worked with." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6272898) JS Jeff S. e-Commerce Technical Manager > "I find the backend dashboard to be a little confusing. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408) JK Jerry K. Owner > "We got assigned one customer service rep who stayed with us through the end of the process and responded quickly to each question..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4646540) KB Kevin B. CEO > "Their platform was much more limited than Yotpo or Trustpilot...they pretty much ghosted me and were gonna charge me the annual..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2877487) TW Teresa W. Digital Marketing Manager > "They were super helpful in the onboarding process and teaching us how to use their program and it's been super easy to manage..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4539024) CB Clayton B. Head of Sales and Marketing > "I have yet to discover any glaring issues with the software." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3096271) RA Robert A. Director Business Development > "Now that we have the reviews implemented on our site we have had a tremendous lift in traffic." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4554680) VR Verified Reviewer General Manager > "The widgets available to display reviews on site are ugly." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323) KM Khalil M. CEO > "The software, team, and customer satisfaction!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6181769) TB Tom B. Community Manager > "Implementation was difficult." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3046201) TK TOm K. Director of Business Development > "The team at Shopper Approved is AMAZING!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4980864) LM Lonny M. President > "There are some technical flaws with the back office that could be improved." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117) JP Joel P. Owner > "Easy to use, improves sales, great to deal with their staff" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___5025169) LG LISA G. Owner > "Sometimes I don't hear back from customer service when I send a email." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2931315) Eszter D. Marketing manager > "The integration was very easy although we our website is somewhat custom built, Shopper Approved's implementation team took care..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749) TT Trent T. p > "That Google does not accept initial customer reviews." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2838334) LA Lana A. Chief Operating Officer > "Also, their customer service is attentive, and they've even done some custom coding in our account to support our business needs." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456) LM Lonny M. President > "There are not a lot of companies that look out for anything much more than their bottom line." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117) Patrick B. President > "Shopper Approved staff have all been very knowledgable, helpful and care a lot about our company's success. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4357619) Angel G. Webmaster > "It's becoming more challenging to integrate as a small business" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2560151) LA Lana A. Chief Operating Officer > "For us, there's a clear relationship between displaying (good) reviews on our site and gaining more customers as a result of that." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456) SV Sofia V. CEO > "Negative review is like a weapon and sometimes used very undeserved . " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2355913) VK Victoria K. Community Manager > "It's pretty simple for both customer and company. And I really enjoy the option to solve the issue with the customer privately so..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3052577) AL Alicia L. President > "They ask, but are unable to do so easily or at all. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713748) Eszter D. Marketing manager > "We are satisfied with Shopper Approved because it centralizes our reputation and review management and the dashboard is very easy..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749) VR Verified Reviewer General Manager > "It is not easy, mostly because Google makes it difficult." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323) [View Reviews](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) ## User interface [Weave](https://www.capterra.com/p/141842/Weave/) 4.33 (672) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/) 4.86 (132) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Weave Top features 34/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/141842/Weave/#features) Shopper Approved 31/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/179680/Shopper-Approved/#features) ### Recognition Weave is recognized as a top-rated tool in 2 Capterra Shortlist reports Shopper Approved is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Review ManagementSoftware (2022)  ### Deployment & support Weave Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopper Approved Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Weave - By Weave - Located in United States - Founded in 2011 Shopper Approved - By Shopper Approved - Located in United States - Founded in 2010 ## Popular Comparisons [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) $199/month Price $23.99/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/141842-153752/Weave-vs-Vagaro) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Contact vendor for pricing Price $299/month 4.7 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-179680/Trustpilot-vs-Shopper-Approved) [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $199/month Price $0 4.3 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-195467/Weave-vs-Care-Patron) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Contact vendor for pricing Price $49/month 4.7 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/179680-210085/Shopper-Approved-vs-TrueReview) [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $199/month Price $20/month 4.3 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/141842-191978/Weave-vs-Acuity-Scheduling) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-179680/BirdEye-vs-Shopper-Approved) [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) vs [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (657)](https://www.capterra.com/p/178722/ClinicSense/reviews/) $199/month Price $39/month 4.3 Features 4.6 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/141842-178722/Weave-vs-ClinicSense) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (358)](https://www.capterra.com/p/172802/Swell/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172802-179680/Swell-vs-Shopper-Approved) [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/) $199/month Price $19.99/month 4.3 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/141842-268055/Weave-vs-Goldie) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (226)](https://www.capterra.com/p/176189/Okendo/reviews/) Contact vendor for pricing Price $19/month 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/176189-179680/Okendo-vs-Shopper-Approved) [Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/) vs [GoReminders](https://www.capterra.com/p/154785/GoReminders/)[4.83 (277)](https://www.capterra.com/p/154785/GoReminders/reviews/) $199/month Price $8/month 4.3 Features 4.7 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/141842-154785/Weave-vs-GoReminders) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) Contact vendor for pricing Price $199/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144389-179680/Yotpo-vs-Shopper-Approved)