# Compare Weave vs 800.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Weave and 800.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/141842-208208/Weave-vs-800-com

---

# Weave vs 800.com Features and Cost Comparison

Last updated May 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Weave800.com2/4 selected

[Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

[800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/)

[## Weave](https://www.capterra.com/p/141842/Weave/)[4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.5

Customer Service

3.9

Reviews Sentiment

IW

AJ

Based on [669 reviews](#user-reviews)

Positive

568

Neutral

47

Negative

54

[## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

CR

LW

DT

Based on [330 reviews](#user-reviews)

Positive

309

Neutral

13

Negative

8

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,471 reviews from call recording software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Recording

\--

Call Transcription

NA

Call Routing

3.7

Call Center Management

NA

CRM

4.3

74%Fit

Missing features

Not enough reviews

Feature ratings

Recording

5.0

Call Transcription

4.4

Call Routing

4.7

Call Center Management

4.6

CRM

NA

User satisfaction

User satisfaction

4.3

User reviews[669](https://www.capterra.com/p/141842/Weave/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.1

Customer support

3.9

User satisfaction

4.7

User reviews[330](https://www.capterra.com/p/208208/800-com/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Any business managing clients and phone calls, such as dentists, doctors, optometrists, spas, chiropractors, or even car wash operators, Weave is the organizational tool all office managers need.

Best for

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## User reviews

Pros & cons

IW

Isla W.

Product Manager

> "Being able to text clients directly from the system and have it all logged is super helpful for keeping our team organized, especially when..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124872)

SC

Sarah C.

APRN

> "The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

AJ

Amanda J.

Dental Assistant

> "Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

SP

Samantha P.

Marketing Director

> "The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

SE

Sandra E.

Office Manager

> "I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

AA

Alex A.

Peer support specialist and drug counselor

> "Really didn’t dislike anything about this software I guess if I had to point out one thing be the appointment management was kind of..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7124931)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "The platform is user-friendly, and the integration of phone, text, email, and payment features has made it easier to manage our day-to-day..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

SE

Sandra E.

Office Manager

> "What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313864)

GM

Gabrielle M.

Scheduling - Marketing Coordinator

> "Weave’s automated reminders and two-way texting keep our patients informed and engaged, which helps reduce no-shows and keeps our schedule..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441716)

HB

Henry B.

Practice manager co-owner

> "What I actually experienced was the system was glitchy when in motion and actually froze up the phone where I had to frequently restart the..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6791062)

JC

Jennifer C.

Office Manager

> "Being able to text/email new patient forms and updates is great and when the patient completes it, it is sent back and integrated into our..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

SC

Sarah C.

APRN

> "The fax and office number did not port over as expected."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

SK

Sanaa K.

Chief Clinic Manager

> "The all-in-one communication system makes patient calls, texts, and reminders seamless, improving workflow and efficiency."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

SC

Sarah C.

APRN

> "Continual, ongoing problems without an estimated date to correct the issues."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

NL

Natalie L.

Office Manager

> "We love the appointment confirmations and reminders as well of the ease of the phone system when changing open hours, messages for days we..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580738)

AW

Amanda W.

Managing Optometrist

> "It can be confusing for staff members if a patients text was handled by someone else already if it is read and waiting in the inbox."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

CH

Christina H.

Owner Doctor

> "It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

SK

Sanaa K.

Chief Clinic Manager

> "Occasional glitches and connectivity issues can disrupt operations, and the pricing feels a bit high for smaller practices."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

AJ

Amanda J.

Dental Assistant

> "In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

CM

Crystal M.

Receptionist

> "Pulling up names is sometimes hard and the faxes are hard to tell apart when they come in since it only goes by date and time"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313934)

CH

Christina H.

Owner Doctor

> "Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

EO

Erin O.

Professional Relations Coordinator

> "There are very few things I dislike about weave. If I had to say one thing, setting up the auto-messages to be exactly how we want is a bit..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580809)

NK

Navpreet K.

dental

> "The program encouraged teamwork, open communication, and learning from different perspectives."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698)

SP

Samantha P.

Marketing Director

> "Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6813705)

SC

Sarah C.

APRN

> "I could have upgraded my free Google number for the same service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7069521)

CS

Cristie S.

office manager

> "Would not rely on this for payment collections (per their website, major outage with this function at the current time 07.16.2024)."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

BM

Brazola M.

Medical Assistant

> "I love how the whole team can stay connected and assure messages are delivered."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7079618)

CS

Cristie S.

office manager

> "Like the texting with patients (attaches to our patient database). but the wheels are starting to fall off."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6394669)

AW

Amanda W.

Managing Optometrist

> "I also like that I can use Weave on my phone to check for patient emergencies over the weekends when our office is closed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441612)

TT

Terra T.

Director of Operations

> "Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the..."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

JS

Jessica S.

Admin

> "What we like about weave it was user-friendly, allows staff to send reminders and mass texts to patients is pretty amazing."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

CH

Christina H.

Owner Doctor

> "Crystal PM is also not integrated with important features like save the date reminders."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6317192)

BK

Brant K.

Owner

> "The ability to communicate with patients quickly, efficiently, and professionally in multiple platforms has raised our customer service!"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

JH

Janira H.

front desk

> "That sometimes when we program auto messages there are certain times when they dont go out and we have to call the company."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313789)

DY

Danielle Y.

Office Manager

> "It has helped our field workers be able to communicate with customers without giving their own personal cell numbers to clients"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580708)

BH

Blake H.

Orthodontist

> "That it can't push notifications to my phone if I don't have the app open."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441963)

AJ

Amanda J.

Dental Assistant

> "The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

TR

Thomas R.

owner

> "The bulk text messaging was disappointing because of the small size of the message allowed"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581010)

SK

Sanaa K.

Chief Clinic Manager

> "A powerful tool for healthcare communication that enhances patient interaction, though it could benefit from better reliability and more..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6681912)

MS

Mohamed S.

Assistant Manager

> "Cost can be a little lower, and the fax functions are not very good on mobile devices"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6334741)

JC

Jennifer C.

Office Manager

> "We also love the phone system, the caller ID pops up on the screen so you're able to see all the patient information needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

KU

Kayla U.

Optical supervisor

> "Sometimes the calls won’t show up as recorder even when logged in"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441568)

Lauren H.

Practice Manager

> "It is a great platform for scheduling and for keeping the lines of communication open"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6871003)

AH

Amanda H.

Office Manager

> "Not able to assign voicemails from the app"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441449)

RN

Raven N.

Practice Manager

> "A lot of customers like the easy responses to confirming appointments via text and the payment options."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

KS

Kristie S.

Ophthalmic Tech

> "Doesn’t store login info, and sometimes difficult to obtain new password."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313945)

NK

Navpreet K.

dental

> "Overall, WEAVE was a rewarding experience that helped me grow, learn, and feel more connected with others."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___7147698)

SC

Sean C.

Optician

> "Occasionally it has a hard time synching after a task is completed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580877)

LP

Linda P.

Dental Hygienist

> "I like that we can have it on our phones and are able to check our schedule outside of work."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313809)

DM

Donna M.

Owner Veterinarian

> "Cost and the cordless phones and not enough training for my team"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313717)

AJ

Amanda J.

Dental Assistant

> "The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6815744)

CA

Cherie A.

Office Manager

> "Sometimes has difficulty connecting to our credit card machine."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

VM

Virginia M.

Office Manager

> "We love the appointment request feature and how it prompts patients for reviews."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6607952)

TT

Terra T.

Director of Operations

> "Features" that are half built and not meant to be used yet, despite them being launched in the software."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

MP

Meagan P.

Practice Manager

> "Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313712)

EL

Eryn L.

Tech Assistant

> "When it glitches or we are unable to connect"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6442226)

CM

Chanda M.

Treatment Coordinator

> "I think weave is a great tool for any office wanting to communicate with patients and team members quickly and easily. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313860)

MT

Mekayla T.

csr

> "Can be delayed sometimes with numbers and accounts"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313749)

JG

Jessica G.

Office Manager

> "Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

JK

Jennifer K.

Insurance Coordinator

> "The payments post weird and under anyone's employee number, it's random."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6584676)

DS

Darlene S.

Front Office

> "It makes it easy for sending info such as appts, directions, reminders etc..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443935)

GC

GINA C.

Dental Office Manager

> "We cannot upload our own consent forms."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313872)

JS

Jessica S.

Admin

> "Weave is an good choice for dental practices that need to enhance communication, reduce no-shows."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

BK

Brant K.

Owner

> "Not thrilled with sales team that told us we had the appointment reminders capacity. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6339624)

RN

Raven N.

Practice Manager

> "This has brought a better approach to managing high call volume with limited staff."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441812)

MM

Mere M.

Vet Tech, Practice Manager and Receptionsit

> "The app version is not as good as the desktop or web version."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6792286)

JG

Jessica G.

Office Manager

> "It takes a few minutes to train a new employee on the Weave system and they can start using it right away."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6581076)

LL

Leah L.

Study Coordinator

> "I have had issues with sending PDFs to patients."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580811)

LT

Laura T.

DENTAL OFFICE MANAGER

> "I LOVE LOVE the ability to text and communicate with a patient so easily throughout the busy work day."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443360)

BW

Brittany W.

Tech

> "The caller Id will sometimes not show up"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441470)

JC

Jennifer C.

Office Manager

> "Being able to text a patient over a phone call saves so much time."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6313900)

CA

Cherie A.

Office Manager

> "It freezes up multiple times a day and closes itself out. "

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6582247)

VL

Victoria L.

Optician

> "Communication with our patients has improved and payment processing is seamless"

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6580659)

TT

Terra T.

Director of Operations

> "Many functionalities that are promised are actually not available at all."

[See full review](https://www.capterra.com/p/141842/Weave/#SoftwareAdvice___6608336)

JS

Jessica S.

Admin

> "It's high price, limited management features, but overall it's worth it and it works with different dental software."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6572224)

SB

Stevie B.

Office Manager

> "We opted for a month long free trial for each feature which, unfortunately did not start at the same time as the onboarding person we worked..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6169780)

DA

Dave A.

Crematory Operator

> "This is a great tool that allows team members to communicate with clients immediately and allows team members to look back on past..."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6187814)

TB

Taylor B.

Optical Manager

> "I don't like when something goes wrong & we have to call customer service."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6443370)

DG

Desiree G.

Patient Care Coordinator

> "The ease of looking at the transcripted voicemail or listening via the app or phone is helpful as well."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6441566)

SG

STEVEN G.

Physical therapist

> "The caller abandoned option always confuses us."

[See full review](https://www.capterra.com/p/141842/Weave/#Capterra___6716276)

[View Reviews](https://www.capterra.com/p/141842/Weave/reviews/)

CR

Calvin R.

CEO

> "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CH

Chris H.

CMO

> "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873)

LW

Lena W.

Owner

> "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it,..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

TF

Tracy F.

Chief Growth Operations Officer

> "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125)

DT

Donald T.

Owner

> "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624)

KA

Karen A.

VP of Ops

> "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262)

BB

Brent B.

Owner

> "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JT

Julia T.

Concierge beauty services

> "The lack of options and information within the application."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950)

CR

Calvin R.

CEO

> "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

ET

Elvia T.

Mold Technician

> "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

BV

Bhargav V.

Owner

> "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings,..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606)

KL

Kiersten L.

Managing Director

> "Some issues with calls being immediately dropped ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

BB

Brent B.

Owner

> "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

WC

Wayne C.

Owner

> "The billing is a bit of an issue for me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

CR

Calvin R.

CEO

> "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CO

Cynthia O.

Solopreneur

> "The platform and verification to get the system up and running is excessive and very labor intensive"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

ML

Michael L.

Owner

> "Features and prices for unlimited phone service and vanity number options were better than other carriers"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

JT

Jeannita T.

Managing Member

> "The online interface is not exactly intuitive."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

KL

Kiersten L.

Managing Director

> "We were able to set up a very professional voicemail in a short amount of time using the built in tools ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

MV

Mayank V.

owner

> "The final monthly cost includes some mandatory regulatory fees that add up."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524)

ML

Michael L.

Owner

> "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

BA

Betty A.

CEO

> "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122)

AB

Ajah B.

Interior Designer

> "It’s a solid solution for small business owners who need a reliable communication system without something overly..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538)

MC

Micah C.

Business Analyist

> "Was disappointed in not having the ability for tracking call lengths."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606)

JR

Jennifer R.

Senior Director of Global Marketing

> "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673)

AP

Arziki P.

CEO

> "The only complaint I would have is with the text-verification feature."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676)

TW

Terri W.

President

> "I printed my business cards with the toll-free option, and they look so professional."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7074302)

DB

Daniel B.

Owner

> "I canceled my service last year and I just see they charged my credit card several hundred dollars."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076)

JT

Jeannita T.

Managing Member

> "I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505)

LR

L. R.

Chief Executive

> "Not sure what I don't enjoy about 800.coms service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738)

LW

Lena W.

Owner

> "I love the company and what it offers that makes my business seem very professional and they are here for you to ensure its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

JT

Joseph T.

Agent Broker

> "I was unable to get my old 800# reactivated, even though no one is using it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194)

SS

Stacey S.

Owner and Business Operations Manager

> "I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7073744)

AM

Adriana M.

Vice President

> "There isnt anything to add in this category"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496)

JS

Julian S.

CEO

> "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

LG

Lucas G.

Owner

> "sometimes the app wouldnt notify me of calls coming in."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007)

GS

Gabby S.

CEO

> "Overall, 800.com has been a solid tool for managing business calls and communication."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937)

CM

Carl M.

CEO

> "I don’t always receive my calls or notifications when someone calls."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616)

BB

Brent B.

Owner

> "The system works smoothly and saves time for daily business operations."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JS

Julian S.

CEO

> "App is a little glitchy."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

NV

Nina V.

CMO

> "The call tracking and analytics are especially helpful for businesses that want insight into their calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025)

AS

Amitai S.

Owner

> "The cost is high for the level of service provide."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095)

AN

Anna N.

Founder

> "The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7144642)

GL

Gabriel L.

Sales Division

> "Sometimes my calls drop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838)

MB

Mike B.

Web Consultant

> "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038)

RE

Robin E.

CEO

> "Pricing is a little too high, could be better."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801)

WW

William W.

Managing Partner

> "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622)

MD

Matt D.

Director of Marketing

> "Do not need IT support."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393)

GM

Goran M.

Regional Sales and Support Manager

> "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459)

MN

Mark N.

Managing director

> "Hard to have a con"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203)

AB

Axel B.

COO

> "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647)

DD

Dan D.

Owner

> "Works great on desktop but lacks the ability to answer calls on desktop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

MF

Minet F.

CEO

> "I’ve been using 800.com for my business, and I’m extremely impressed with the quality and reliability of their service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050104)

GC

Gregory C.

President

> "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

ET

Elvia T.

Mold Technician

> "Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call ..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

GS

George S.

CEO

> "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393)

ST

Sunshine T.

CEO

> "I would really recommend If you’re needing a phone line for your business. Or just needing an extra line."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7131057)

DD

Dan D.

Owner

> "Have not had any need to interact with the 800.com team."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

BC

Brandon C.

Owner

> "No issues, customer service was excellent and I was able to successfully port over my old office number which was my..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7045537)

XB

Xenia B.

Executive Director

> "Was very difficult to set up, not sure if mine is setup correctly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738)

CR

Calvin R.

CEO

> "It solved our need for a professional business presence instantly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

GC

Gregory C.

President

> "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

JV

JanetStar V.

Evangelist

> "I like the support provided in maneuvering through the site and understanding how it works."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7075521)

KR

Karlee R.

Office Manager

> "I don't like the call forwarding, however I understand it is a way for them to to track calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716)

RB

Richard B.

CEO

> "It's great for companies with multiple location and even just a small business with one location. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863605)

SF

Steven F.

President

> "There appears to be no option to turn off receiving voice mail recordings."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2354525)

CO

Cynthia O.

Solopreneur

> "I really like the ability to create a custom 800 number. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

JV

James V.

Owner

> "Since I have only had our 877 phone number for 2 days, I am not able to answer this question."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2363635)

WC

Wayne C.

Owner

> "The person who signed me up for the service was nice, but it would be really helpful to get a call before I get disconnected"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

VM

Victoria M.

Office Manager

> "I wish voicemails went to the extension, not all to me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548)

ST

Sandra T.

Insurance Producer

> "I find the service a huge help when I am too busy to answer call."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114879)

SE

Sonya E.

Manager

> "I can someone called me back to help me, but I wasn't able to talk @ that time."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672)

BA

Brad A.

Firm Administrator

> "The customer support stands out — whenever I had questions or needed help, the responses were fast, friendly, and helpful."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7041129)

RR

Rich R.

Owner

> "Setting up was a little confusing when I thought I was deleting one thing."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2332186)

[View Reviews](https://www.capterra.com/p/208208/800-com/reviews/)

## User interface

[Weave](https://www.capterra.com/p/141842/Weave/)

4.34 (669)

[800.com](https://www.capterra.com/p/208208/800-com/)

4.71 (330)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Weave

Top features

27/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Reporting
-   Call Routing
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Reports
-   Event Triggered Actions
-   File Transfer
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Multi-Channel Communication
-   On-Demand Recording
-   Performance Metrics
-   Predictive Dialer
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recording
-   Reporting & Statistics
-   Scheduled Recording
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/141842/Weave/#features)

800.com

22/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Reporting
-   Call Routing
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Reports
-   Event Triggered Actions
-   File Transfer
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Multi-Channel Communication
-   On-Demand Recording
-   Performance Metrics
-   Predictive Dialer
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recording
-   Reporting & Statistics
-   Scheduled Recording
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/208208/800-com/#features)

### Recognition

Weave is recognized as a top-rated tool in 2 Capterra Shortlist reports

800.com is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Weave

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

800.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Weave

-   By Weave
-   Located in United States
-   Founded in 2011

800.com

-   By 800.com
-   Located in United States
-   Founded in

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