RevenueWell vs Lighthouse 360: Which is a better fit?

We have been a loyal customer of RevenueWell for over 10 years. The most impressive aspect of RevenueWell is their stellar customer service and their willingness to continue to evolve.

Almost every time I try going it alone, I end up needing to reach out to learn about what I'm doing wrong. It's usually user error, however, the platform could be more intuitive and explanatory.

Kara K

Membership Development Manager

We recently switched from DemandForce to RevenueWell and it has been awesome. The ability to customize so many tasks easily has been wonderful.

The look-and-feel of their letters, however, is AWFUL. We avoid sending letters out as much as possible.

This is not only friendly, fast and efficient but has many features that a very useful. The only forms are amazing and were so important during the height of COVID.

I cannot think of anything. The occasional breakdown of communication can be a little frustrating.

We are extremely happy with RevenueWell. We are so grateful to RevenueWell for making our lives easier.

I can't really think of anything that I dislike about the software.

Ease of confirming appointments is good; recall management is good; customizing reminder frequency is good.

The whole purpose we pay for this service is to be able to use it to connect with patients and giving patients in 2019 the option to opt out is annoying when I cannot contact them.

It is a great software for confirmations, and recall. It definitely has helped to improve our patient scheduling.

Templates are too restrictive. The worst failure is when I needed them the most which is when I needed them to help me contact patients about important, life-saving messages about the Corona Virus.

The features that our office likes most about Lighthouse is the ability to send out last minute appointment availability when there is a cancellation in our schedule.

Melissa M

Director of marketing

Intra office messaging wasn’t really something we used or needed and I felt this feature distracted my employees more than it benefited them.

I like all of the features of Lighthouse 360. It is very user friendly.

A little less than a year ago we switched to another program as they offered a little bit of a cheaper price. Biggest mistake we have ever made.