MoreApp vs SaasAnt Transactions: Which is a better fit?

Shaq M.: My name is Shaq. I work at Redding Metro. We are a user of SaasAnt, and we give it a five out of five. We use SaasAnt to basically upload hundreds of thousands of transactions to our accounting system on a daily basis. It has allowed us to streamline the entire accounting process and remove any kind of errors, like man-made errors that could happen from manual data entry. What we like about them is how simple the UI is to upload information. We definitely think that they put a lot of resources making it as user-friendly as possible and having every type of functionality or feature you could imagine under the sun. And then, the ability to undo uploads and track down errors is extremely useful for debugging purposes. With regards to room for improvement, one of the things SaasAnt can definitely do is make robust guides or a lot more detailed explanation for what every button and functionality has. That would go a long way, just because of how powerful it is as a software. It took us a lot of trial and testing to figure it out ourselves, and some of the team members that they have on support could also be up-trained a little bit more. We would always have to get escalated to an engineer or a product developer to answer some of our more complex questions, essentially. The other area that they could definitely make some improvements in are stability with QuickBooks, and maybe that's more of a QuickBooks problem, desktop enterprise that it is with SaasAnt, but sometimes QuickBooks basically crashes. Now, whether it's due to some kind of issue between the connection that happens between QuickBooks and SaasAnt, or whether it's the data being inputted or QuickBooks just being an uncooperative software, we don't know, but it does create some problems there.