ChartLogic EHR vs Kipu: Which is a better fit?

However with Chart Logic it gave them the ability to use a combination of voice recognition, saved templates and saved paragraphs of common phrases for exams, tests, plans and assessments.

THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start.

This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.

Adam A

MD

Admitted their fault in most of the problems, promised to reimburse me for the lost revenue, then completely stopped responding to emails and phone calls. Dont waste your money here.

We have always liked ChartLogic and recommend it highly. They stay on top of requirements for Meaningful Use and are always helpful to the customer.

This program is horrible at staying up to date. Customer service usually responds in a "snide" attitude, which is extremely unsettling, unnecessary and unprofessional, with no results to gain.

Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.

The worst part of it is that Chart Logic 7 is no longer available. If only they had worked out all the kinks before moving to a new version, but that's probably part of the financial model.

It’s easy to use, easy on the eyes, and navigation is seemless. As a super admin I love the access I have to update and create things we need and how easy it is to do.

The general counsel is a pompous jerk that does nothing to keep the company out of litigation. The rep is just as unprofessional as the rest of the bunch.

Robust product with lots of features. Customer support is superb and they do implement recommendations.

Now when printing out the face sheet for a file the insurance information cuts off and no longer on the first sheet. It makes it less convenient as opposed to when it was available on one page.

I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real time and have the results immediately is wonderful.

Felicia F

Editorial Director

There are times when I want to be able to enter medication data that Kipu is not set up to do, such as offer two options for a dose depending on pain scales or other factors.

I like the Golden thread as it helps to connect treatment plans and goals while helping the therapist to save time for the therapist. The SMART GOALS suggestions help to bring easy to treatment plans.

Built for the Basic Model of Substance Abuse Care...which doesn't work.