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Hotels of all sizes, from large chains with multiple properties to boutique hotels, as well as restaurants, sports clubs, educational institutions, and any venue with event space.
ROLLER offers software for attractions & leisure venues like family entertainment centers (FEC), trampoline parks, amusement and theme parks, water parks, museums, zoos, playcenters, and more.
I like how straight forward everything is- and that you have access to links to help you through things. I also like having a direct contact I can talk to for help.
Had problems with the table allocation module.
All documents are customizable and can contain your won branding. Strong CRM management and good reporting.
Correcting spelling errors rather than just underline them in red.
Overall our experience has been good. We have had challenges with our Ops team and have tried to work with the system as best we can.
Has trouble pulling large amounts of data sometimes.
In 6 months time, it's been really wonderful to use. The training period was great (Bernadette) & very informative as had the ongoing support from our Client Success Manager (Matt).
It seems that once I input options for drop menu with the food, I cannot remove the options.
A big Feature Range which can handle every venue Business. The Support ist amazing i really Love the contact to the Support they do an amazing Job.
Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.
I love roller as I can add our own graphics and text to advertise our products. I love the ease of sending passes.
This product is very expensive and we couldn't integrate with roller pay which was only found at last minute.
Overall I am happy with our move to Roller as the point of sale is much more user friendly. The Venue Manager view is great for booking our larger groups and events.
Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.
We have found the functionality, ease of programming and cost comparison outstanding.
Very little I don't like as they are always on the other end of a phone call for advice.
iVvy Venue Management
Top FeaturesROLLER
iVvy Venue Management
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ROLLER
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