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Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations.
Businesses from all sectors that want to thrive through results.
It lets you do all sorts of customizations to the way you want the calls to happen. It's not easy to understand initially, but Ricochet offers superb support.
Expensive, algorithim can get thrown off quickly, spam guru is iffy.
Allows for unlimited customization, robust platform. Rep has been great assisting me in getting it working to my liking.
Sometimes it is difficult to use while multitasking with other systems in our office.
By using this it will help determine this and closing more sales. SENSITIVE CONTENT] was also great on helping out on the live support call.
Hop on the zoom call and after 45 minutes get absolutely no where.
Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.
Was difficult at first to train staff, but once you get the rhythm it is smooth.
It is a clean, simple, and easy-to-use software. It has served me in the most efficient way when creating my advertising campaigns for my company, thanks to the system I have had a great reach.
There is a glitch that affected the geolocation on accounts that were already geolocated. Support tried to fix by geo-locating every account but now it's worse on both mobile and desktop.
Great for teams on the go that have to rely on mobile first Apps instead of traditional software. This is a great solution to manage teams and for team players to improve their results.
The application would crash and sometimes give me an error message when I would try to login, and I used the same username and password to log in every time.
This is the perfect fit for our hybrid work situation and the AI Sales Assistant is such an asset when interacting with the CRM to accomplish and get intelligence on your day to day activities.
We have done all the suggestions-and still have not gotten the sync to work. This has resulted in critical data lost.
Check-in ability helps me keep up with my weekly report for who i seen for the week. I love being able to see it under activities.
Overall I chose not to continue to purchase the application, because of my frustration.
Nick: Hi, my name is Nick. I'm an insurance agency owner. I give Ricochet360 five stars, go ahead and click below. Prior to using Ricochet360, we're always bouncing around trying to find the right CRM and adding different pieces of technology towards tech stack. In a Facebook group that I have for other insurance agents, one of them recommended that we tried looking at Ricochet360. We went ahead, we did a demo and we found that Ricochet360 really filled the needs of what we were looking to do in terms of the marketing campaigns that we wanted to run. It's all encompassing, it was able to automate a lot of our tasks and the service people that we have working for us really enjoy using it. We chose Ricochet360 for one specific reason. In the insurance industry, it's all about lead generation and we wanted to run a specific marketing campaign using a dialer system that would be efficient all encompassing into one ecosystem and Ricochet360 really filled that need for us. Ricochet was very easy in terms of the onboarding process. Their team was very, very specific in terms of what we needed in order to begin with the onboarding process. So I was the point of contact with getting everybody set up. It was very easy, very streamlined. They walked us through the process. If we had any questions, they always made sure to answer our questions for us. However, there's a little bit of a learning curve and that goes to say for almost any piece of new software, Ricochet is very robust. There's a lot of features that you can utilize with the platform. So you need to keep using it. And the more you keep using it, the more you familiarize yourself with all the features, you'll learn to love it as much as we have. What I recommend before anyone signs up, not just with Ricochet, but any softwares, schedule a demo. It's really important. I know for us, when we scheduled a demo, I was able to pilot the software. We were very specific with what we wanted to do with our marketing campaigns. And I really wanted to see how the dialer system would work. So the representative, he walked us through exactly how that process works. As a visual guy, it really helped me understand what it is that we're signing up for. So definitely stress the demo. And the second part is join a Facebook group for Ricochet360 members. This will give you a chance to ask questions that you may never have thought of. You also will have the ability to find out a little bit about the cons of the system too. What people don't like about it, no system is ever perfect. However, it's important to hear both sides of things. So definitely I would recommend a demo and the Facebook group, and you'll be able to make an educated decision moving forward.
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Ricochet360
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