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Great for small or large salons with savvy business owners or managers who love the freedom of managing their business better from wherever they are and want to drive more revenue and grow profit.
No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.
Value for money, great analyses, tailor-made beauty salon software, good customer service. Very helpful tool to analyse our sales, follow the staff's turnover.
Doesnt notify you when running out of credit therefore stops sending reminder texts to clients with no notification. Doesnt alert you if client replies to a text other than Yes or No.
Love the software it’s so easy and can log on anywhere phones iPad and computer I love it.
Sometimes I find I've entered the wrong curreny and can't change the sale without cancelling transaction and starting again.
Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money.
Consistently unhelpful, it’s a work it out yourself approach. So if you’re not tech savvy, expect to struggle.
I love the layout and how easy Neko is to use. It is so customisable if you want it to be or you can use it for basic needs too.
I dont use these and do these functions manually to avoid a higher subscription.
Excellent system, easy to use and great for managing booking and invoices. Very good for marketing and useful for online bookings.
Terribly minor inconvenience but I can't use customer credit on invoices that have already been issued.
The support team are quick and efficient in their responses. We love timely and it's great to see a business constantly evolving and asking for feed back and ideas to improve.
Inability for clients to cancel appointments online which leads to them contacting me and creating more work for me. I'd lie them to be self sufficient to cut down my admin time.
Affordable, great integration with Google calendar and the widget option is very nice and easy to embed.
Some of my customers get frustrated that they get both an email and a text reminder and it's too much. I do this because some people put in their home phone and email but no cellphone number.
Quick and easy to setup, friendly staff online to help and my clients love the front end and its ease of use.
When we brought it to their attention, they informed us that the problem we have with their software is why a lot of salons choose to leave Timely or not subscribe to Timely.
Laurence: I am Laurence, a marriage and family therapist, and I give Timely a four. I have been using an EHR company and time management company called Simply Practice, but did not feel it was comprehensive enough or reliable. What I've heard from colleagues, other psychologists and psychiatrists and social workers, that Timely was a very reliable application to help them with managing their practices when it came to certainly appointments, and really defining out their calendars for the short term and the long term as well. I'm in the honeymoon stage right now with Timely, but so far I find the clinical support has been excellent, the ease of operation has been very successful, and I'm learning more applications week by week with my relationship with Timely. I think if a colleague or somebody I know is interested in acquiring Timely for the business, I would talk with other clients of Timely. At the same time, I would schedule meaningful demonstration sessions so you can see the application in its full scope.
Prioritize real-user-identified key features according to your needs to find your best fit.
Neko
Timely
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Timely
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