# Compare NiceJob vs Birdeye 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Birdeye and NiceJob based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142037-152997/NiceJob-vs-BirdEye --- # Birdeye vs NiceJob Features and Cost Comparison Last updated July 7th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BirdeyeNiceJob2/4 selected [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.9 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) [## Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [704 reviews](#user-reviews) Positive 662 Neutral 17 Negative 25 [## NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.9 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) Starting Price $75.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [203 reviews](#user-reviews) Positive 199 Neutral 2 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,130 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit Feature ratings Review Request 4.6 Negative Feedback Management 4.6 Review Monitoring 4.7 Response Management 4.6 Review Notification 4.6 85%Fit High performer Feature ratings Review Request 4.9 Negative Feedback Management 4.9 Review Monitoring 4.9 Response Management 4.9 Review Notification 4.9 User satisfaction User satisfaction 4.7 User reviews[704](https://www.capterra.com/p/152997/BirdEye/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 4.9 User reviews[203](https://www.capterra.com/p/142037/NiceJob/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $75Flat Rate, Per Month - Free version - Free trial Best for Best for Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers. Best for NiceJob is designed for service businesses who want to use the voice of their customers to bring in more customers. ## User reviews Pros & cons Steven L. Digital Marketing Director > "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7145140) IO Isobella O. Director > "I received less than 10 reviews through Birdeye in the 5 months I was under contract, their system did not communicate with my booking system..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6424797) GY Ghiwa Y. IT manager > "It’s a powerful and reliable platform that makes reputation management easier, strengthens customer communication, and improves online visibility...." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568) IW Isla W. Marketing Manager > "Sometimes navigating between different sections feels a bit clunky, and I find myself wishing it was faster to access certain features when I'm..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7129062) EP Eric P. VP of Sales > "The core product does exactly what we need to help us capture more online reviews, communicate virtual and capture actionable insights. As we've..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015) CS Cap S. Receptionist > "We lost some important templates and our phone number at one point, which meant we missed a lot of correspondence from patients." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026) BH Bradley H. Senior Business Intelligence Analyst > "It helps our organization have a strong online presence while monitoring customer reviews and providing an easy and efficient way to respond." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000111) CV Clara V. HR Coordinator > "The reason we left was because of the price and a new marketing company we switched to. But it wasn’t worth leaving BirdEye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7123285) JC Julie C. Owner > "We appreciate the auto-review request setup which allows us to resolve potential issues when customers have complaints offline." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613) MR Maura R. Client Manager > "For example, we have a client whose CRM is not compatible with Google and it is difficult to get names from them for reviews and can be quite..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624) DV Dimos V. Leasing Director > "Great product that helps our marketing and leasing teams understand what is going on at our properties." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000982) EP Eric P. VP of Sales > "However, we tried to work on some custom features that took much longer than expected." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015) SV Sammi V. Senior Client Manager > "It's also nice to be able to handle everything in one place including making qr codes, responding to reviews, track reviews, etc." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630) BD Bobby D. CEO > "I know it can be very complicated with a lot of tickets coming in but the communication and time to correct issues is a little tough sometimes." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6820331) ML Matthew L. Property Manager > "We are able to customize how/when we engage with our customers and it has been a delight to work with." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885989) MM Matt M. Vice President > "Clients could not use the system due to constant bugs, outages and downtime, along with confusion about how to access services within the system..." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6338185) CR Camila R. Case Manager > "It expedites response times and provides them the security of having their CM available" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343) EV Ellie V. Client Manager > "The only bad thing about Birdeye is that is doesn't integrate with all CRM systems." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6822439) JC Julie C. Owner > "Many of my clients have been using Birdeye for several years and have grown to love the easy communication with customers via the platform." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613) KE Katie E. Buyer > "When messaging a guest through the chat, pictures are slow to load." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6780445) CS Cap S. Receptionist > "We get better responses throughout the day via Birdeye texting vs phone calls/emails." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026) HM Hattie M. Digital Marketing Strategy > "I think it would be nice if some of the review sites that Birdeye monitors were more seamless in how we could respond ( TripAdvisor), and..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6133983) CR Camila R. Case Manager > "It has been a good experience, it makes my job easier and improves communication with clients, which is the most important thing in my role" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343) NN Noah N. Marketing Manager > "During most monthly meetings, they tried to upsell us on products that we didn't really need." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6724233) SL Susana L. Director of strategy > "The platform makes it easy to request and respond to reviews, monitor listings, and track performance—all in one place." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) ST Scott T. President > "After six months, we could no longer, in good conscience, allow our clients to continue using such a flawed system and attempted to terminate our..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092) LG Lauren G. Client Manager > "It is very accurate with when the review requests get sent out, and especially though integration, makes the process seamless." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615) JR Jason R. manger > "The lack of customer service it seemed like you couldn't get a word and all they did was talk never really nothing listen" [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) GY Ghiwa Y. IT manager > "I really liked how simple it was to collect, track, and respond to reviews across multiple channels." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568) SC Steve C. Director > "The product is not fit for purpose, after sales support is deplorable, people don't respond, completely disregard or ignore question or concers..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379) NF Noy F. Owner > "The fast and great service I was able to use the app so fast and after two min was able to finish set up new account" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6862862) Nathan S. Director, Digital Strategy > "Eventually, we realized that we were not being synced to all directories and we chose a different grouping then what we originally were assigned." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6200510) LS Lisa S. Executive Assitant > "The chatbot engages visitors effectively, providing them instant, personalized responses, while the dashboard gives us a panoramic view of all..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957126) SC Steve C. Director > "All Spin - Brokers steer clearWe are a mortgage brokerage in Australia who were sold on this by slick sales staff who constantly bad mouthed their..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379) TQ Thomas Q. Digital Marketing Manager > "This has produced significant results for client form generating positive reviews, to managing negative reviews, to responding to all reviews, to..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329099) SF Samantha F. Client Experience Manager > "Cannot input graphic into email campaigns." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338406) WK Wendy K. Marketing > "BirdEye helps to build a reputation and maintain it." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885987) ES Evyn S. UX and SEO Specialist > "Sometimes it can be glitchy or take a while to load." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6213366) SA Sara A. Social Media Manager > "It is great that Birdeye enhances our continuous monitoring and control over all our accounts." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6408736) MA Michelle A. Digital Marketing > "Birdeye is used for Local SEO to set up citations for our customers, but some of the citations are not there and not edited correctly." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3780773) MR Maura R. Client Manager > "Some businesses like to send out the review requests themselves which can also be extremely advantageous for receiving reviews." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624) JD Jared D. Director of Marketing > "We have since onboarded with the new software but are stuck paying BirdEye $1700+ month for a service we no longer need. " [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957155) SL Susana L. Director of strategy > "Birdeye has become a key part of our digital marketing strategy, especially for multi-location businesses." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) MK Michele K. Reputation Specialist > "Also, Help topics are not nearly detailed enough to describe why to click ON/OFF each setting option (for instance) - and what impact that would..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3759197) GB Gus B. PM > "One of the most commendable aspects of Birdeye is its ability to consolidate a large numbers of customer messages in a single, user-friendly..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957156) Helene V. Office Head > "Also, remembering passwords and browsing several different websites is equally or more difficult than remembering reviews. If a review has a score..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4878709) TR Tara R. Director > "Monitoring feedback, responding to customers, and boosting local SEO has never been easier." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6818258) AH Anne H. Broker > "Well, they did NOT help and did NOT solve the problem!!!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6439946) SW Sean W. Hospital Manager > "I like the Birdeye helps build our online reputation" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886181) SB Sean B. Operations > "Poor." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424) LG Lauren G. Client Manager > "The customer service is fast and dependable and the software is constantly being updated with features I didn't know I needed." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615) AW Alan W. Marketing Director > "could not think of anything at this time however since it requires I write something, I Ould have to say the asking for reviews after I already..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3747842) SV Sammi V. Senior Client Manager > "My clients find a ton of success from integration and bulk importing client lists." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630) CL Craig L. Director > "Did not notify on the roll over and I missed out by a few day." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6036251) SB Sean B. Operations > "Do yourself a favour, pay a consultant a couple of dollars to set up a custom integration like Birdeye for your business and you will be much much..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424) TF Tom F. Managing Member > "cost it is expensive and sometimes hard to learn and connect everything" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6195125) SL Susana L. Director of strategy > "We’ve seen major improvements in our visibility across search engines and directories." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) KS Kristen S. Specialist > "Some of our customers complained about the birdeye reps that would call them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6054375) CM Cara M. Senior Client Manager > "It is very simple to switch between accounts as I manage over 100 accounts within Birdeye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814620) VR Verified Reviewer VP Marketing > "They blame internal mismanagement for their problems and I'm sure that's correct." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4899687) GB Gus B. PM > "Its superior chatbot technology aids in dynamic customer interaction, while the comprehensive dashboard effectively consolidates customer messages." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957156) DN Deborah N. Orthodontisit > "Also one of the Birdeye employees was badgering me to sign a two year contract instead of our usual one year contract. And he charged my credit..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4191288) SA Sara A. Social Media Manager > "Birdeye has greatly supported our efforts and enabled us to improve our social media presence." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6408736) Eric R. Owner > "they are doing nothing to contribute to the value of their initial offering." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___6202269) SB Sammy B. Client Manager > "The ease of use and the ability to manage multiple clients in one easy spot has made my job a lot easier!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6823117) SL Sarah L. Closing Coordinator > "It's hard to remove spam reviews, notifications stopped working but they were able to fix it same day." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3873238) KH Kiran H. Customer Service > "It has a 30 day free trial with no credit card needed." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6500543) JD Jared D. Director of Marketing > "Shame on me for not memorizing their agreement. " [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957155) WK Wendy K. Marketing > "It's easy to use and when you need help, you can usually get a human in short time." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885987) DP Denise P. Owner > "customer service too many emails and too many rep changes as a partner a different rep every so many months" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4719251) NN Noah N. Marketing Manager > "The ease of being able to send messages to our customers, and stay in contact with them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6724233) VR Verified Reviewer President > "The finacial guys are NOT responsive at all - You get in it and you cannot get out even if the contract allow it." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___3814211) VR Verified Reviewer Brand Ambassador > "It’s user-friendly, reliable, and has added significant value for us." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000368) VR Verified Reviewer VP Marketing > "Their people are not trust worthy and their support is very bad." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4899687) JR Jason R. manger > "In my opinion, there's several other services out there far more beneficial the experience I had it was very overpriced for what I was paying for." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) KO Kim O. Marketing director > "Years ago, when we first joined there were glitches in the software and the review requests would not send out." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3877254) CB Carissa B. Bookkeeper > "It is a great way to stay in contact with our customers through text." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6475903) AM Amy M. Market Manager > "Directory listing service is not up to par with other providers like text." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3776962) TR Tara R. Director > "The system is powerful yet easy to use, helping us generate and manage reviews seamlessly." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6818258) CF Conor F. Owner > "Bait and switch, lock you into a contract, does not generate new reviews, terrible onboard, hard to use. " [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4551605) [View Reviews](https://www.capterra.com/p/152997/BirdEye/reviews/) RS Radha S. Legal Assistant > "The platform streamlined the process of requesting reviews and automatically sharing them across key channels,..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7139514) RS Radha S. Legal Assistant > "Reporting and analytics are also fairly basic, which may not be ideal for businesses looking for deeper insights..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7139514) AN Angela N. Accounting > "For us, it was getting as many 5\* reviews as possible, and making awareness of our paid referral program. If..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) AN Angela N. Accounting > "This issue was an US problem - but not wanting NiceJob to reach out to customers we really knew were not happy,..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) RS Radha S. Legal Assistant > "That said, NiceJob is best suited for businesses seeking a straightforward, automated reputation management..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7139514) Cecilia M. Data Analyst > "The only challenge was that we were unable to handle review on yelp." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___5077228) ES Emily S. Manager > "We really value our customers reviews and input in the company and this give back to the customer on how much..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7014283) FD Felecia D. Owner > "When connecting to QBO you are not able to delete what you don't want, and the company cannot delete this for you..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4251190) AN Angela N. Accounting > "We literally don't even have to press a button, as soon as we close a job it automatically gets sent into..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) Barbara W. Managing Director > "Understanding how to navigate the campaigns for referrals and add widgets to our website has been challenging." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4427913) AA Ashutosh A. Researcher > "The automation saved me a lot of effort, and it honestly gave my business a more trustworthy image." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6877425) MH Mike H. Service Provider > "Collaborating was occasionally difficult" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6289459) BW Brooke W. Purchasing Manager > "I love how we have the option to send ratings to all of our customers after the work is provided." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6832484) PL Peter L. Marketing and Operstions Manager > "Not having video reviews to publish on website" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4213419) MA Mike A. Owner > "If you want real reviews than this is definitely one company you want to learn more about setup seems hassle free" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7008563) BR Burney R. Owner > "I hope this is not the type of review sent to my customers" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4801745) AA Ashutosh A. Researcher > "It made getting reviews feel really easy, and I loved seeing them pop up online without me having to chase people." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6877425) KH KYLE H. Owner > "in Stories I have to add pictures and collaborate/reply with the person who left a review. Because I deal with..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2617890) AA Ashutosh A. Researcher > "The only drawback for me was the cost, but the results made it feel worth it." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6877425) DH Don H. Owner/General Manager > "Doesn’t integrate with our reservation system" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3140322) BW Brooke W. Purchasing Manager > "It's an amazing option and it lets other consumers know that we are who we are." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6832484) Mary M. CEO > "It doesn't work with Mindbody Online (yet)." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3429533) AN Angela N. Accounting > "This has helped our online reputation grow exponentially." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) Brad B. Owner > "The only con I have is not finding the products and service earlier" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3536991) LG Leonard G. Pharmacy Technician > "It is easy to Setup" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7068941) WH Wayne H. Owner > "Doesn’t connect to my ehr. " [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3317456) AN Angela N. Accounting > "There is also another feature that we found extremely useful." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) BB Brian B. General Manager > "The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2606947) BM Brittney M. Owner > "So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3724104) HH Howard H. Owner > "I am unable to give a partial refund when using the Wepay payment method." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2832168) DO Damian O. Project manager > "A+ experience and will definitely be using this again" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6667509) CK Carol K. Manager > "We tried integrating with Jobber, which works, but the auto button hasn't worked recently." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2827400) CB Cindy B. Office Manager > "It is easy to navigate and easy to use." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6701465) BB Brian B. General Manager > "Also the conversion website lead page is very limited." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2606947) VR Verified Reviewer Owner > "They are still in the developing stages of my website but I am very impressed with the level of service that they..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___5025930) SK Shane K. Manager > "I was with them over 6 months and I didn't increase my online presence like they said would happen." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2728506) Rev Deb O. Owner/President > "NiceJob makes it easy to get reviews from my clients, and it integrates seamlessly with my website. Plus they..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4343666) SK Shane K. Manager > "Poor quality website." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2728506) [View Reviews](https://www.capterra.com/p/142037/NiceJob/reviews/) ## User interface 4.68 (704) [NiceJob](https://www.capterra.com/p/142037/NiceJob/) 4.86 (203) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Birdeye Top features 45/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/152997/BirdEye/#features) NiceJob 41/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/142037/NiceJob/#features) ### Recognition Birdeye is recognized as a top-rated tool in 5 Capterra Shortlist reports NiceJob is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Review ManagementSoftware (2022)  ### Deployment & support Birdeye Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NiceJob Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Birdeye - By Birdeye - Located in United States - Founded in 2012 NiceJob - By NiceJob - Located in Canada - Founded in 2013 ## Popular Comparisons [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Contact vendor for pricing Price $299/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152997-169618/BirdEye-vs-Trustpilot) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $75/month Price $299/month 4.8 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142037-169618/NiceJob-vs-Trustpilot) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Contact vendor for pricing Price $199/month 4.6 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149054-152997/Brand24-vs-BirdEye) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) vs [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (226)](https://www.capterra.com/p/176189/Okendo/reviews/) $75/month Price $19/month 4.8 Features 4.6 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142037-176189/NiceJob-vs-Okendo) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/)[4.91 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Contact vendor for pricing Price $63/month 4.6 Features 4.8 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-160682/BirdEye-vs-ReputationStacker) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) vs [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) $75/month Price $199/month 4.8 Features 4.4 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/142037-144389/NiceJob-vs-Yotpo) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,799)](https://www.capterra.com/p/121701/HootSuite/reviews/) Contact vendor for pricing Price $249/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121701-152997/HootSuite-vs-BirdEye) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (358)](https://www.capterra.com/p/172802/Swell/reviews/) $75/month Price Contact vendor for pricing 4.8 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142037-172802/NiceJob-vs-Swell) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) Contact vendor for pricing Price $249/month 4.6 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152997-187669/BirdEye-vs-Doctible) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) $75/month Price $9/month 4.8 Features 4.5 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/142037-147657/NiceJob-vs-monday-com) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144990-152997/Referral-Marketing-Automation-vs-BirdEye) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) vs [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) $75/month Price Contact vendor for pricing 4.8 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142037-179680/NiceJob-vs-Shopper-Approved)