NiceJob vs Chatmeter: Which is a better fit?

Eddie L.: Hi, my name is Eddie. I'm CEO, and I'm here to review GoldMine, which I give one out of a scale of five. And for more reviews like this, click below. GoldMine is in a classic suite of products known as a CRM or customer relationship management system. So it's here to track the progress of the people you work with in a sort of B2B sales environment and keep track of everything that you discuss, where things sit in the whole progress of the whole life cycle and keep track of important information of the people that you work with. I don't like a lot about GoldMine, but among the most, I guess, is that it stores information. But perhaps GoldMine's only benefit really is its biggest deficit, which is that because it's locally installed, that it's very easy and responsive to type in information. Granted, the web based version, yes, it's on the cloud and then makes it convenient. But if it's locally store, at least you can add that information in a much more responsive way. But it's still a one out of five. What I like least about GoldMine is definitely the user experience. There are a lot of competitors within this space and a lot of times the way GoldMine has everything structured is very, very inflexible. There are times where my colleagues are just typing in phone numbers, titles, and anywhere that would fit phone numbers in address fields and everything like that where it was completely unstructured, it was very difficult to navigate. And at the time a lot of instances can still be installed locally, which is of course dangerous in this age, because what if that computer breaks or what if some natural disaster happens? Then what happens to all that consumer data It just goes away. So granted there are some cloud portions of it now, but the performance issues and the UI issues are big compared to their competitors.