# Compare NiceJob vs TrueReview 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TrueReview and NiceJob based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142037-210085/NiceJob-vs-TrueReview --- # TrueReview vs NiceJob Features and Cost Comparison Last updated March 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TrueReviewNiceJob2/4 selected [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/) [## TrueReview](https://www.capterra.com/p/210085/TrueReview/)[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $49.00/month Value-for-Money 4.8 Functionality 4.9 Ease of Use 4.9 Customer Service 5 Reviews Sentiment Based on [150 reviews](#user-reviews) Positive 150 Neutral 0 Negative 0 [## NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/) Starting Price $75.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [202 reviews](#user-reviews) Positive 198 Neutral 2 Negative 2 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,055 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Review Request 4.9 Negative Feedback Management 4.8 Review Monitoring 4.8 Response Management 4.9 Review Notification 4.9 85%Fit High performer Feature ratings Review Request 4.9 Negative Feedback Management 4.9 Review Monitoring 4.9 Response Management 4.9 Review Notification 4.9 User satisfaction User satisfaction 5.0 User reviews[150](https://www.capterra.com/p/210085/TrueReview/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.8 Customer support 5.0 User satisfaction 4.9 User reviews[202](https://www.capterra.com/p/142037/NiceJob/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $49Flat Rate, Per Month - Free version - Free trial Price starts from $75Flat Rate, Per Month - Free version - Free trial Best for Best for TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management. Best for NiceJob is designed for service businesses who want to use the voice of their customers to bring in more customers. ## User reviews Pros & cons Julia M. Director of Marketing > "Not only is it easy to build review request campaigns for customers across unique locations, but..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435) SB Sydney B. VP of Account Strategy > "Visual customization is lacking; cannot update fonts, change colors besides the background..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6838415) SB Shirin B. President > "This allows us to proactively resolve issues, improve the customer experience, and demonstrate..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) AG Ashley G. Director > "The lack of SMS availability in Australia was a bit disappointing." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7021781) RZ Reza Z. President > "This allows for proactive mitigation and customer service remediation to make things right." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105599) BD Brittany D. Owner > "Had to use zapier was one of the biggest complaints but I don’t see how else to connect to..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105441) CA Cameron A. Community Relations Manager > "We've implemented the API to post reviews to our website- also seamless." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105447) EN Erik N. Owner > "Not being able to create a 2nd campaign under my package." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6815746) SB Shirin B. President > "It helps us manage client retention and customer satisfaction scores." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) LI Luke I. Owner > "Setting up SMS was a little harder, but that was my issue as I did not have the time t set it up." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6859087) SB Shirin B. President > "I like the UI and the text and email feature that clients get after their service." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) Tyler N. Marketing Director > "The Zapier integrations have been iffy." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7106918) Julia M. Director of Marketing > "We are thankful for TrueReview's assistance in helping reach new clients through the growth of..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435) RC Rene C. Owner > "Its counterintuitive, adding a contact doesnt seem like a good way to describe submitting a..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6675640) Anthony K. Marketing Manager > "The email automation saves us time, and we've seen an increase in our online review volume since..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6873230) OG Olivier G. ceo > "I’ve never had customer service like this." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7044828) CA Cameron A. Community Relations Manager > "Any question was answered quickly by team members- and our new account was up and running in a..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105447) CG Camie G. Sales and Marketing Manager > "There is a tiny refresh issue with new reviews." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6683051) JP Jessica P. Office Manager > "We were able to integrate it into our CRM easily through Zapier and worked great!" [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7109782) SH Sunny H. Marketing Manager > "Currently that is no longer saved/auto populated." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6555253) SB Shirin B. President > "Instead of reacting after the fact, we are able to engage, respond, and make things right in..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) RC Rene C. Owner > "I dont like how you submit multiple review requests." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6675640) PD Patrick D. Broker of Record > "The automatic follow up and tracking is also a great feature." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7070596) JL J L. COO > "This is detrimental for a small business. " [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545142) CQ Cornelius Q. Onwer > "I especially love how it integrates with multiple platforms, making it seamless to collect..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6562854) TP Todd P. Owner > "Sometimes it's hard to find what you want." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545121) Julia M. Director of Marketing > "The most effective and authentic way to do that is through testimonials." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435) CN Christina N. Practice Administrator > "I am really struggling to find something I do not care for" [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545413) SB Shirin B. President > "They consistently mention how easy the system is to use and how much value it adds to their..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) SH Samuel H. Owner > "Not customizable enough." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___4131811) YB Yossi B. Owner > "TRUEVIEW has all the features that I wanted, TrueReview has simple, effective, and perfect for..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6871186) MW Manny W. Managing Director > "Certain features were unavailable." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___3159041) [View Reviews](https://www.capterra.com/p/210085/TrueReview/reviews/) AN Angela N. Accounting > "For us, it was getting as many 5\* reviews as possible, and making awareness of our paid referral..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) AN Angela N. Accounting > "This issue was an US problem - but not wanting NiceJob to reach out to customers we really knew were not..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) BW Brooke W. Purchasing Manager > "I love how we have the option to send ratings to all of our customers after the work is provided." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6832484) MH Mike H. Service Provider > "Collaborating was occasionally difficult" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6289459) ES Emily S. Manager > "We really value our customers reviews and input in the company and this give back to the customer on how..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7014283) Cecilia M. Data Analyst > "The only challenge was that we were unable to handle review on yelp." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___5077228) AN Angela N. Accounting > "We literally don't even have to press a button, as soon as we close a job it automatically gets sent..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) FD Felecia D. Owner > "When connecting to QBO you are not able to delete what you don't want, and the company cannot delete..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4251190) AA Ashutosh A. Researcher > "The automation saved me a lot of effort, and it honestly gave my business a more trustworthy image." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6877425) Barbara W. Managing Director > "Understanding how to navigate the campaigns for referrals and add widgets to our website has been..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4427913) MA Mike A. Owner > "If you want real reviews than this is definitely one company you want to learn more about setup seems..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7008563) BR Burney R. Owner > "I hope this is not the type of review sent to my customers" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4801745) BW Brooke W. Purchasing Manager > "It's an amazing option and it lets other consumers know that we are who we are." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6832484) PL Peter L. Marketing and Operstions Manager > "Not having video reviews to publish on website" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4213419) AA Ashutosh A. Researcher > "It made getting reviews feel really easy, and I loved seeing them pop up online without me having to..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6877425) Brad B. Owner > "The only con I have is not finding the products and service earlier" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3536991) AA Ashutosh A. Researcher > "The only drawback for me was the cost, but the results made it feel worth it." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6877425) KH KYLE H. Owner > "in Stories I have to add pictures and collaborate/reply with the person who left a review. Because I..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2617890) LG Leonard G. Pharmacy Technician > "It is easy to Setup" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___7068941) HH Howard H. Owner > "I am unable to give a partial refund when using the Wepay payment method." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2832168) AN Angela N. Accounting > "This has helped our online reputation grow exponentially." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) CK Carol K. Manager > "We tried integrating with Jobber, which works, but the auto button hasn't worked recently." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2827400) AA Austin A. Owner > "We are seeing much much much higher review rate and that automatically leads to more jobs and leads in..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4813869) DH Don H. Owner/General Manager > "Doesn’t integrate with our reservation system" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3140322) AN Angela N. Accounting > "There is also another feature that we found extremely useful." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6635801) Mary M. CEO > "It doesn't work with Mindbody Online (yet)." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3429533) BM Brittney M. Owner > "So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3724104) WH Wayne H. Owner > "Doesn’t connect to my ehr. " [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___3317456) DO Damian O. Project manager > "A+ experience and will definitely be using this again" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6667509) BB Brian B. General Manager > "The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2606947) CB Cindy B. Office Manager > "It is easy to navigate and easy to use." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6701465) BB Brian B. General Manager > "Also the conversion website lead page is very limited." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2606947) VR Verified Reviewer Owner > "They are still in the developing stages of my website but I am very impressed with the level of service..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___5025930) SK Shane K. Manager > "I was with them over 6 months and I didn't increase my online presence like they said would happen." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2728506) Rev Deb O. Owner/President > "NiceJob makes it easy to get reviews from my clients, and it integrates seamlessly with my website. Plus..." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4343666) Jim M. Owner > "Obtaining reviews from customers has always been a challenge. " [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2255127) MC Manny C. plumber > "great customer service and they keep track of all my reviews" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___4822385) JB Jason B. Owner > "Not getting reviews counted correctly during trial" [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2114815) WF Waleed F. Accounter > "The thing I liked most about Nice Job is the variety of jobs available. " [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___6000966) SK Shane K. Manager > "Poor quality website." [See full review](https://www.capterra.com/p/142037/NiceJob/#Capterra___2728506) [View Reviews](https://www.capterra.com/p/142037/NiceJob/reviews/) ## User interface 4.97 (150) [NiceJob](https://www.capterra.com/p/142037/NiceJob/) 4.86 (202) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important TrueReview Top features 45/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/210085/TrueReview/#features) NiceJob 41/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - CRM - Customer Experience Management - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Reminders - Engagement Tracking - Feedback Management - Generative AI - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Negative Feedback Management - Performance Metrics - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management - Review Badge Management - Review Monitoring - Review Notification - Review Request - Sentiment Analysis - SEO Management - SMS Messaging - Social Media Integration - Social Promotion - Social Sharing - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Visual Analytics [See all features](https://www.capterra.com/p/142037/NiceJob/#features) ### Recognition No recognitions have been awarded to TrueReview No recognitions have been awarded to NiceJob ### Deployment & support TrueReview Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NiceJob Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TrueReview - By TrueReview - Located in United States - Founded in 2019 NiceJob - By NiceJob - Located in Canada - Founded in 2013 ## 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