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Scoro vs Dynamics 365: Which is a better fit?

Updated on January 20th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,663 reviews from CRM users.
% Fit
Not enough reviews
Feature ratings
Contact Management
4.2
Lead Management
4.2
Sales Pipeline Management
4.0
Reminders
--
Customizable Fields
5.0
% Fit
Missing features
Feature ratings
Contact Management
4.4
Lead Management
4.4
Sales Pipeline Management
4.4
Reminders
NA
Customizable Fields
NA
User satisfaction
4.6
User reviews238
Ease of use
4.4
Functionality
4.4
Value for money
4.3
Customer support
4.5
4.4
User reviews5,788
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Businesses which need to manage projects, time, sales, finances and reporting all in one place.

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-79d0eb68-65e1-4127-df75-08dc32701445
Cecilia V
Digital Marketer
5.0

Cecilia V.: I'm Cecilia and I'm senior marketing consultant in a marketing agency here in London and the [inaudible 00:00:10] company is almost 25 people and I rate Scoro as a five star software for marketing agency. Before Scoro, we used Trello. But because of the size of the company, because we grew up in the last four, five years and because of the size of the project, it was not useful for us, was too chaotic. For these reasons, we changed to Scoro a couple of years ago. We choose Scoro because it was the only one software in the market that could basically follow all our departments because basically you can manage clients before [inaudible 00:00:59] your client before the client sign a contract. So you can do also the quotes and then you can manage all the projects with Scoro and also work, sending also the invoices and do reports. Starting with Scoro was not difficult because we had an onboarding product and we work with one person that for a few months follow us to understand to onboard all the team into the platform. As a recommendation, I can suggest Scoro if you are looking for a software that can help to grow the marketing agency, to understand in particular where the team invest their time. In particular, if you are working on a remote base is useful because also the tracking time is easy to do it. So you can literally control the team and see if they are using [inaudible 00:02:16] in an correct way and is useful because you can control how much investment you do for each client.

How Capterra sources reviews
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video-ff60a7d0-8421-4c70-7073-08db7e7d2253
Adoba Y
Product
4.0

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

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User interface
142042 video thumbnail}
1 Video
157279 video thumbnail}
1 Video
142042
5 screenshots
157279
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Scoro

Top Features
31/37
  • Campaign Management
  • Customer Journey Mapping
  • Email Marketing
  • Lead Capture
  • Lead Scoring
  • Marketing Automation
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Dynamics 365

24/37
Show CRM Software Features +
Scoro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dynamics 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Scoro
  • By Scoro
  • Located in United Kingdom
  • Founded in 2013
Dynamics 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
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