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3PL Warehouse Manager is a comprehensive cloud-based WMS platform that makes it easy for 3PL warehouses to manage inventory, automate routine tasks, and deliver complete visibility to their customers.
3PL Public Warehouses, eCommerce Fulfillment 3PLs, Cold Storage Warehouses, Bulk Storage Facilities.
What I like best about this product is that it is easy to use and the vendor has excellent customer service.
All communication with 3PL Central happened over email. There was absolutely not phone support, which made it very difficult to get problems fixed in a timely manner.
Very good login capabilities for customers to gain real time information. Excellent customer support by 3PL staff.
They will trick you into an extended contract & then threaten you.
Excellent for ease of use and training. 3PL format has allowed our employees to be much more effective for order entry, document preparation, and inventory management for our customers.
The worst customer service experiences I have ever encountered. Customer service staff are woefully inadequately trained.
We were just so unorganized before. The ability to access everything remotely has been a big help.
The Accounting portion of the program is confusing.
We have been a happy customer for 16 years and are very pleased with the continuous improvement of the product.
The out of the box version of the software is extremely basic with very limited features and terrible documents.
Easy to use and pretty self explanatory. The team that gets you set up is super nice and helpful.
Difficulty setting up, the extra charges to set up. The fact that you must speak with someone (and be charged outrageously) to get setup properly due to non functioning links/uploads etc.
Ability to configure/design reports - this is fairly easy to do, and can make your customers extremely happy with reports that are custom designed for their needs.
The Mobilelink program is a bit limiting. Lacking capabilities in the program on documenting value add services in receipts/shipment, No location for notes, cannot flag product as damaged.
The staff at Camelot backs their product with a wonderful, attentive support team. Our implementation consultant made the process of migrating to 3PLink from a 11-year old program nearly seamless.
Expensive Software, Terrible Customer Service and unconsistent Technical Support.
3PL Warehouse Manager
Top FeaturesExcalibur WMS
3PL Warehouse Manager
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Excalibur WMS
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