# Compare Anywhere365 vs Dialpad 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Anywhere365 and Dialpad based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142137-190976/Anywhere365-for-Skype-Business-vs-Dialpad-Sell --- # Anywhere365 vs Dialpad Features and Cost Comparison Last updated June 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Anywhere365Dialpad2/4 selected [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.3 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) [## Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.3 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) Starting Price $10000.00 Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [100 reviews](#user-reviews) Positive 88 Neutral 9 Negative 3 [## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $27.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment Based on [569 reviews](#user-reviews) Positive 465 Neutral 53 Negative 51 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,901 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Call Center Management NA Dashboard \-- Call Recording 4.0 Call Logging 4.2 Call Tracking NA 71%Fit Missing features Feature ratings Call Center Management 4.0 Dashboard 5.0 Call Recording 4.3 Call Logging 4.0 Call Tracking NA User satisfaction User satisfaction 4.3 User reviews[100](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.2 User satisfaction 4.2 User reviews[569](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $10000Per Feature, Not provided by vendor - Free version - Free trial Price starts from $27Per User, Per Month - Free version - Free trial Best for Best for Designed for organizations using Skype for Business server, it is an on-premises contact center management platform that optimizes workforce and personalizes the customer experience. Best for Any size sales organization looking to drive rep efficiency and speed up ramp times. ## User reviews Pros & cons FG Favio G. Internal Sales Representative > "Seamless integration with Skype for business and Oracle, nice features in general, a great product, once you learn how to..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3853269) AG Agnes G. Quality supervisor > "It took a little bit of getting used on how to login and how it all connects. But not being very computer savvy" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___6183730) AG Agnes G. Quality supervisor > "It is very convenient to have everything accessible at any time, just by simply login into an account." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___6183730) SJ Sarah J. Educator > "Sharing presentations and screens can be cumbersome and difficult" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4225019) NH Nolan H. merch analyst > "This software is primarily used to connect with my teams, with customers and with clients. While I do not interact with..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2955684) AG Akhil G. Supply chain analyst > "The multi tasking functionality is also difficult making it tough to navigate." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3748285) CS Coleene S. Beauty consultant > "This product is a cloud contact center solution, it helps to support and improve your workforce with Microsoft Teams and..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511173) VR Verified Reviewer Teacher > "The multiple tabs could be sometimes confusing at first, I missed a way I could classify them (in different colors, for..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2945984) EH Elizabeth H. Customer care associate > "It displays all of the necessary call information in a clear and concise manner." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600) Godfrey C. Technical Quality Manager > "Dates are utilized to break up conversation history, and recalling the date of the talk I'm searching for is difficult." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3066465) VH Victoria H. Manager > "Sometimes with team members having different forms of technology to communicate, it makes it much easier to use this to..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511298) VR Verified Reviewer Consultant > "It'll happen in the worst times too where everything will freeze and the only way to fix it is by ending the task via Task..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3176574) VR Verified Reviewer Hardware Engineer > "Support from Anywhere365 comes in handy during deployment difficulties." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4730191) AM Andrea M. Student > "If you do not pay for an account, you do not get to pick your phone number, which means not everyone will answer your..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2866186) DP Dushyant P. Software Engineer > "Given its constantly updated and modern UI, rich technical support, we believe it's worth the cost" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3689870) Neelam R. Associate > "I feel its not for large group meetings or company virtual events " [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3535471) EH Elizabeth H. Customer care associate > "The features are also very easy to use, employees that I’ve had trouble with past software think that everywhere 365 is..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600) MS Mohammed S. Field Manager > "Without the efficiency provided by Anywhere365, we wasted a lot of resources in inefficient field deployments that hugely..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498) VR Verified Reviewer Software Engineer - 1 > "However, there were some features in Skype like Audio and Screen sharing that were much better than we get today from MS..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905) VH Victoria H. Manager > "I had a bit of difficulty fully figuring out how to get into a flow of use at the start of use." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511298) Godfrey C. Technical Quality Manager > "It's fantastic when it's utilized throughout the company since it allows you to rapidly locate other users; nevertheless,..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3066465) JM Jennifer M. Performance Improvement Leader > "It is difficult to connect with a company who does not also use Skype for business as the meeting links take many clicks..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2844399) VR Verified Reviewer Software Engineer - 1 > "Now with Zoom and MS Teams I think we are better placed as a Organization in terms of efficient communication between the..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905) CM Cara M. Marketing analyst > "I used to have no issue with Skype, but when everybody went remote during Covid it became incredible unreliable - calls..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2803095) AC Amy C. Outreach Worker > "I like how easy it is to communicate with people in and outside of my organization." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4024503) VR Verified Reviewer Consultant > "Doing so makes you close all your chats and then you have nothing." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3176574) AJ Anshul J. Business Analyst > "Skype Business helps in scheduling meetings and it also helps in checking the availability of person with whom you are..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2894879) VR Verified Reviewer full stack developer > "I tried to search the user but the user was not found." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3014538) YL Yuwei L. Senior accountant > "Easy to streamline the data and analyze, very clean interface." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3743958) VR Verified Reviewer full stack developer > "I tried to uninstall it, but it reappears automatically." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3014538) MS Mohammed S. Field Manager > "With anywhere365, we are able to better collate information from calls with our farmers, structure our deployment..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498) VR Verified Reviewer Recruiter > "At most part, sharing presentation or screen is quite difficult, no matter the support given presentations keeps getting..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2411530) NH Nolan H. merch analyst > "The video quality is very good and clear, and I enjoy the ability edit messages after then have been sent." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2955684) VR Verified Reviewer Administrative Assistant > "Sometimes when I would forward my calls to my cell the call wouldn't go through." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2340384) DP Dushyant P. Software Engineer > "It is also easy to learn and ramp up on, reducing training time." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3689870) EH Eric H. Editor/Publisher > "I've always had issues with Skype and the calls freezing or disconnecting." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2772650) EH Elizabeth H. Customer care associate > "This software has a very clean user dashboard." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600) WM Winfield M. Freelancer > "This is not a free software." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3545754) KD Karen D. Marketing Coordinator > "I would recommend it as being my top 4 options for communication platforms and essential for the remote working space." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2967666) VR Verified Reviewer Software Engineer - 1 > "My overall experience was Average." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905) AJ Anshul J. Business Analyst > "Skype is very good collaboration and communication tool we can do video and voice calls over it with the help of internet..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2894879) Yasiru G. DevOps Engineer > "Most of the features are not available in the free version." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2768727) YL Yuwei L. Senior accountant > "Overall pretty good software and I would recommend to other users" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3743958) Burak S. Solution Architect > "Needing many clicks, bad copy-paste experiences would really throw someone off" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2843025) AG Akhil G. Supply chain analyst > "The application is very easy to use and great at the price." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3748285) Yasiru G. DevOps Engineer > "Furthermore, UI and UX is not up to the current day standards." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2768727) VR Verified Reviewer Hardware Engineer > "Overall it's a great support tool." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4730191) VR Verified Reviewer Manager > "It offers little access to emergency services." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2903886) VR Verified Reviewer Lead Project Manager > "Also easy for clients to connect and join audio/ video calls" [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3510866) AH Ashley H. Interior Designer > "However, this was deemed unmanageable and hard to accomplish with Skype." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2810562) Samuel O. Full stack web developer > "Despite their little short comings I will choose anywhere 365 skype for business any day any time and I highly recommend..." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3070374) VR Verified Reviewer Lead Software Enginee > "Lack lots of functionality." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2940731) MD Manuel D. Litigation Support Manager > "I liked the blended call center, call logging, call scripting and IVR/voice recognition." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2835872) MA Md A. Coordinator > "The layout in my opinion is kind of challenging to navigate." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2690638) MS Mohammed S. Field Manager > "The easily generated and comprehensive call and service reports play a huge role in improving our internal processes." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498) LB Lori B. General Manager > "It wasn't very user friendly, I had to do a lot of research on how to's." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2833542) AV Alba V. Health Specialist > "It's convenient to use, and can connect from anywhere to take calls, etc." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3489756) MA Md A. Coordinator > "Overall the software is ok but it has quite a bit of flaws." [See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2690638) [View Reviews](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) JR Jennifer R. Teacher > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7156283) SG Skyler G. Quality Manager > "You can only pull meaning full info from one Contact Center (skill / queue) at a time. If you do try to pull data out simultaneously for multiple..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) PA Pauline A. Compliance and Credentialing Support Specialist > "Overall, this software is great as a main communicator with clients, it is AI powered but not too much, our clients does not have any feedbacks about..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7175421) SG Skyler G. Quality Manager > "The export formatting is awful and you can't choose which data you want in your reports or what order you'd like the report to be in." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) Brian B. Business administrator > "It has a set of tools that brings together several tasks in a single platform, automating processes helps reduce workflows and helps us as a team to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) OD Olga D. Pharmacist > "Sometimes it's too slow to start dialing a number and other times it doesn't even try to dial for unknown reasons." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7079261) CD Connie D. Office Manager > "I brought our company into using this SoftWare a few years ago so that we can effectively communicate with our tenants...from maintenance requests, to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6774112) NF Nathan F. Owner > "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) JC James C. Customer Success Manager > "I enjoying having a service that integrates both text and voice into a single app, allowing me to communicate in two different manners." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) KC Katherine C. CFO > "Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) AS Alex S. Founder > "We also lave the recording and transcribing feature." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7169328) NF Nathan F. Owner > "Issues with getting my account set up correctly to begin with." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) RS Rebecca S. Business Consultant > "The desktop app is just tricky. If they could resolve the issues of not being able to open on my computer so that I am not constantly on my phone, I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6874673) MB Matt B. IT Project Management > "Dialpad application will some times freeze up requiring you to manually close the application and restart it to resolve the issue." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820541) SG Skyler G. Quality Manager > "Dialpad has a simple UI system and is not overly complex." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) AL Ariel L. Director of customer support and success > "I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) SG Skyler G. Quality Manager > "The transcription is better than I have seen in many VOIP softwares." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) EL Elisabeth L. Co-founder > "When we got down to actually buying, these super slick sellers suddenly didn't understand our company and the prices they gave us were completely..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6565471) ID Isaac D. Operations Supervisor > "I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6879571) SG Skyler G. Quality Manager > "Helpful at times but doesn't do well with nuance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) Brian B. Business administrator > "It helps to have a joint performance with the entire work team and with the help of artificial intelligence all processes are faster and easier to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) SG Skyler G. Quality Manager > "Their AI helpdesk is highly robotic." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) Mary Ellen E. Agent > "The best part of Dialpad is its ease of use, clear audio, and dependable performance during daily work calls." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7066101) SM Shauna M. Project Coordinator > "I was quoted $540, but they did not give me any indication that they would add nearly 40% to my monthly fee in taxes and fees, making it actually $750." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) MB Mac B. IM > "Dialpad excels at delivering a consumer-friendly, all-in-one cloud communications platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) AL Ariel L. Director of customer support and success > "My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) BC Billie C. Marketing Coordinator > "How the software provides accurate transcripts of meetings in real which is a valuable asset." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) JN James N. DIRECTOR > "They then proceeded to tell me the issue was because I didn't correctly check a box on their online portal. But guess what it was checked and I had..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6576052) DL Daniel L. Director, IT > "It is cutting-edge communication platform that combines user-friendly design, cloud-based accessibility, and advanced features to deliver a seamless..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6167581) SR Sheila R. Director of Operations > "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) HB Holly B. Resolution specialists > "Everything was synchronized in one platform and easy to click on." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7087593) MB Mac B. IM > "Doesn't integrate with all the tools we use." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) JJ Jimi J. Sales Manager > "Solid dialer with good tools for sales management but there are lower cost options that also do the same thing." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6804817) BC Billie C. Marketing Coordinator > "Setting up the system is complicated and customer service does not respond in a timely manner" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) KC Katherine C. CFO > "We use this for our entire team & most team members use it on a daily basis." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) DR Derek R. CMO > "Customer service is very slow and do not remedy problems, they just send you in circles." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) JC James C. Customer Success Manager > "The AI Transcript is very useful, and it helps me recall points of the conversation. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) SR Sheila R. Director of Operations > "For nearly 12 weeks now, we have experienced numerous technical issues with our phone service." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) RC Rachel C. Customer Support Lead > "Within the tool, it is so easy to search for previous contacts and at a glance see all interactions we have ever had with specific contacts. As I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6367648) JS Joshua S. VP Global Sales > "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due to Dialpad..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150) Kalina B. Freelance and Human resources > "Best functions in Dialpad I love would be alerts/notications, accepting and placing calls, and messaging." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817) KP Kevin P. CEO > "This lack of ownership is frustrating and undermines the overall customer experience." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574) RD Regan D. Customer Care Manager > "For our business VoIP needs, Dialpad is and has always been awesome." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6773996) CQ Carrie Q. Owner > "They were still building it out, which they billed us an extra $1,000 and took another 2 months before they had the chat bot ready for us to even look..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) VR Verified Reviewer Director of Patient Experience > "Overall, I'm highly satisfied that even if I am not in the country, I can receive and make calls using a reliable phone number created by dialpad for..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6085936) MF Matt F. COO > "It's almost like every user has to manage their own callback queue, but person A doesn't get notified that person B has already called them back and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4963997) PS Prateek S. CEO > "Dialpad's interface is user-friendly, and their call quality is generally reliable." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6539798) Isaac J. CEO > "I requested cancellation (which they force you to do through customer service) and was shocked to find they didn't process it. Upon contacting them..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) DF David F. CSM > "Dialpad does everything we need to do, especially from an outbound sales perspective and call recordings." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4966592) SP Stuart P. Owner > "Now it fails at least 90% of the time. And for a company that claims to have great AI, when you call for customer service you have to identify..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) Noime T. Customer Success Manager > "I also like that you are able to record your call and even if you forget to record the call, it can automatically translate your call into a written..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3888796) AP Alex P. Owner > "After adding users and then attempting to remove them just three days later, I was informed that I am now obligated to pay for the additional..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) DKS Denese Kyle S. Executive Assistant > "I also love that we are able to receive data/analytics report from Dialpad on my email and we see who are our top agents and we also have an option to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) SM Shauna M. Project Coordinator > "They misrepresent available features." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) KM Karly M. Compliance Consultant > "I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our tools we use everyday to be productive and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) RR Ryan R. Owner > "Lack of integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) KP Karan P. Business Development Representative > "The tool enables us to better connect with the prospects we are having a conversation with, and the nudges presented to us while having the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4148446) Robert B. CEO > "This was not advertised. When I ported my existing 1-800 number over to them, they would not allow me to receive incoming calls until I purchased..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4753876) JM Juan M. Operations Supervisor > "It's a great app for calls and multi calls, also works as chat." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6087465) PD Paul D. Director of Telecommunications > "You can call it not researching the product fully. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6610571) KM Karly M. Compliance Consultant > "The AI technology paired with the user friendly designed and functions make my life so much easier." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) DR Derek R. CMO > "Refund has not been given." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) VR Verified Reviewer Facilities Specialist > "The setup was quick and easy." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820612) CQ Carrie Q. Owner > "We tried sending faxes for several weeks and then realized none were going through. When we reached out to Dialpad they said "oh yeah, that's a known..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) SP Stuart P. Owner > "It 'seemed' like an affordable option for call recording." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) AR Adrian R. Operations Manager > "We have reduced our sales team and they have been completely inflexible with the terms of the contract, even if we suggested exchanging the call..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4237725) MR Mike R. Staffing Lead > "I love the simplicity and ease of use that makes using Dialpad easier than using a normal landline office phone." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6023364) RR Ryan R. Owner > "Poor call quality." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) TG Tom G. Managing Director > "Users generally find it user-friendly with reliable call quality and integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) TG Tom G. Managing Director > "Customer service was unresponsive, lacked follow-through, and the procedures for cancellation were unnecessarily complicated." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) DKS Denese Kyle S. Executive Assistant > "As someone whose english is not her first language, I really appreciate the live transcription and option to replay/review call for recording and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) Isaac J. CEO > "Outside of that I stopped using the service quite quickly, but they never honored my cancellation request and took hundreds of dollars from me." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) GL Graham L. Director > "Interface is slick compared to the previous product we used" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) RR Ryan R. Owner > "Predatory financial practices." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) Rick K. Owner > "Love the mobile app and the ability to make and receive calls over cellular and WiFi." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3665710) SP Stuart P. Owner > "In other words, our price isn't really our price because that isn't enough to cover costs, so we will add on a fee. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) MB Michael B. Founder > "I liked the voicemail transcription." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6159520) GL Graham L. Director > "Now our business isnt as big and we're trying to reduce licenses back down to 20 and they continue to charge for 50 - I genuinely thought this was a..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) JA Jennifer A. Designer > "way calling, transferring of calls, and getting scripted messages while away from the office allows me to be out and about doing business without..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474650) AP Alex P. Owner > "The customer service is abysmal; they have no real interest in resolving issues or providing genuine assistance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) [View Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) ## User interface [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/) 4.26 (100) 4.18 (569) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Anywhere365 19/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#features) Dialpad Top features 33/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/190976/Dialpad-Sell/#features) ### Recognition Anywhere365 is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Dialpad ### Deployment & support Anywhere365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dialpad Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Anywhere365 - By Anywhere365 - Located in Netherlands - Founded in Dialpad - By Dialpad - Located in United States - Founded in 2011 ## Popular Comparisons [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.26 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) $10000 Price $29/month 4.1 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142137-169627/Anywhere365-for-Skype-Business-vs-RingOver) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) $27/month Price $29/month 4.2 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-190976/RingOver-vs-Dialpad-Sell) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.26 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) vs [Sobot](https://www.capterra.com/p/10025756/Sobot/)[4.94 (106)](https://www.capterra.com/p/10025756/Sobot/reviews/) $10000 Price Contact vendor for pricing 4.1 Features 4.9 4.3 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/142137-10025756/Anywhere365-for-Skype-Business-vs-Sobot) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (347)](https://www.capterra.com/p/208208/800-com/reviews/) $27/month Price $149/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/190976-208208/Dialpad-Sell-vs-800-com) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.26 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $10000 Price $15/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-142137/LiveAgent-vs-Anywhere365-for-Skype-Business) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $27/month Price $25/month 4.2 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-190976/Nextiva-vs-Dialpad-Sell) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.26 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.39 (687)](https://www.capterra.com/p/159578/CallHippo/reviews/) $10000 Price $0/month 4.1 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/142137-159578/Anywhere365-for-Skype-Business-vs-CallHippo) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/) $27/month Price $350/year 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-190976/3CX-vs-Dialpad-Sell) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.26 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) vs [XCALLY](https://www.capterra.com/p/136894/XCALLY/)[4.82 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/) $10000 Price €29/month 4.1 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136894-142137/XCALLY-vs-Anywhere365-for-Skype-Business) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,205)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $27/month Price $30/month 4.2 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190976-242188/Dialpad-Sell-vs-RingCentral-MVP) [Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.26 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/) vs [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)[4.21 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) $10000 Price $110/month 4.1 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/134775-142137/inContact-Call-Center-Software-vs-Anywhere365-for-Skype-Business) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $27/month Price $29/month 4.2 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-190976/JustCall-vs-Dialpad-Sell)