# Compare Fresha vs MassageBook 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Fresha and MassageBook based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/142138-147523/Shedul-com-vs-MassageBook --- # Fresha vs MassageBook Features and Cost Comparison Last updated April 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshaMassageBook2/4 selected [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) [## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting Price $14.95/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [1,446 reviews](#user-reviews) Positive 1,385 Neutral 24 Negative 37 [## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) Starting Price $20.00/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Sd Based on [446 reviews](#user-reviews) Positive 418 Neutral 16 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,970 reviews from massage therapy software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Appointment Scheduling 4.5 Appointment Management 4.5 Online Booking 4.4 Calendar Management 4.3 Booking Management 4.5 86%Fit High performer Feature ratings Appointment Scheduling 4.8 Appointment Management 4.8 Online Booking 4.8 Calendar Management 4.8 Booking Management 4.7 User satisfaction User satisfaction 4.8 User reviews[1,446](https://www.capterra.com/p/142138/Shedul-com/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.8 User satisfaction 4.7 User reviews[446](https://www.capterra.com/p/147523/MassageBook/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $14.95Per User, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals. Best for Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals. ## User reviews Pros & cons AT Andie T. Student > "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7127228) KL Kirsty L. Owner operator hairdressing salon > "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728) CN Catherine N. Holistic Therapist > "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) PT Pamela T. President > "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911) AM Anna M. Owner, web developer, designer > "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557) AS ApPIERances S. small owner - salon > "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729) ML Mohini L. Beauty therapist > "It saves time, keeps everything organised, and supports business growth.”" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006) EC Eleanor C. Nail tech > "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997) IE Irma E. Advisor > "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469) CB Catherine B. Business owner an aesthetician. > "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370) JS John S. Owner > "The Reporting even in the core system is more than adequate." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010) PT Pamela T. President > "The data transfer process was a mess that required us to do a lot of manual fixing." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911) CC Cho C. ceo > "We were able to attract more customers and new customers through the online reservation system." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) AK ADAM K. Hair stylist > "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) AC Alex C. Customer insights > "I am able to book appointments through fresh easily and get reminders" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438) EC Eleanor C. Nail tech > "The fees got out of control for me though and I never knew what I was going to be paying out per month." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997) MA Mia A. Recruitment Coordinator > "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514) CN Catherine N. Holistic Therapist > "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) CN Catherine N. Holistic Therapist > "The platform itself is visually appealing and clients enjoy the booking experience." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) MY Marina Y. Director > "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487) JS John S. Owner > "We have recently started using the marketing functionallity and it is impressive." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010) Kathryn L. Technician > "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192) AM Anna M. Owner, web developer, designer > "Best thing was that it was basic and free when I was starting." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557) JS John S. Owner > "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010) FP Freddy P. Barber/owner > "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as well..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032) AK ADAM K. Hair stylist > "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) VR Verified Reviewer Search lead > "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583) VR Verified Reviewer founder > "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082) EC Emily C. Marketing Director > "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385) AK ADAM K. Hair stylist > "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) CC Cho C. ceo > "It is convenient because you can also manage it with your smart phone." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) SC Stuart C. Warehouse manager > "Lack of customisation on SMS reminders and customer service took a while to respond to me" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547) SN Sylla N. Artist > "I enjoyed Fresha’s calendar and scheduling sections." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934) Kathryn L. Technician > "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment." [See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192) PH Paula H. Owner > "Customer services responds promptly and assists me with any issues." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212) VF Valerie F. Owner > "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110) AB Alicia B. Student Registration and Logistics Coordinator > "It's a fantastic platform for online appointment booking." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335) JU Juliet U. Case manager > "One can find it difficult to navigate when you want to try to book an appointment." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022) CC Cho C. ceo > "After learning about this software, I was able to achieve overall integrated management." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) CN Catherine N. Holistic Therapist > "My experiences with their billing policies and customer service has been extremely disappointing." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) EC Emily C. Marketing Director > "Overall, Fresha is a great option for a booking system for any company" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385) AK ADAM K. Hair stylist > "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) SjG Sami-jane G. Salon owner > "When I first used it, it was good value then little charges came in." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370) MY Marina Y. Director > "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487) VR Verified Reviewer Creative > "Fresha is really easy to use and easy to manage the salon schedules for employers" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872) EC Emily C. Marketing Director > "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385) HM Heather M. Aesthetic Doctor > "Easy to add clients and appointments." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272) MN Mitchell N. Scheduling > "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217) JU Juliet U. Case manager > "It is easy to schedule appointment." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022) MY Marina Y. Director > "The lack of accountability and unwillingness to correct billing errors is concerning." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487) BP Bianca P. Owner > "Easy to set up with a simple interface." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779) AL Anoosheh L. owner > "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say "code sent..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389) BC Belinda C. Business Owner > "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838) RH Rozlyn H. Business Owner > "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801) SG Shelby G. QA & Environmental Manager > "I easily can now book all of my appointments to suit my schedule." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4855447) AC Alex C. Customer insights > "It sometimes logs me out and doesn't keep me signed in" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438) CC Cho C. ceo > "Inventory management is easy." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) Celeste D. Beauty Therapist > "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522) LG Lyneta G. Assistant > "Easy to use - and has the features required." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777) CB Catherine B. Business owner an aesthetician. > "The worst customer experience I have ever experienced as a business" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370) LG Lyneta G. Assistant > "Excellent - would recommend as its user friendly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777) AK ADAM K. Hair stylist > "One of the most frustrating aspects is their hidden 20% “new client fee.”" [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) BH Brooke H. Front desck > "super easy to setup and edit." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578) BC Billie C. Marketing coordinator > "The customer service isn’t the best in responding promptly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744) AD Arran D. CEO > "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222) MT Mutlu T. Beauty > "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me £72..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615) HM Heather M. Aesthetic Doctor > "Easy to set up." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272) MS Mel S. Hairdressing manager > "Hard to navigate to notes etc." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874) AO Andrea O. Tour Coordinator > "Very easy to make and change bookings. " [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224) RH Richard H. Manager > "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and we..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042) KW Kay W. Manager > "Easy to Use." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539) VF Valerie F. Owner > "They will charge you 20% and the software doesn't allow you merge the clients together." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110) PM Phoebe M. Physiotherapist / Sports Therapist > "Fresha is much easier, but where I have changed system I am having to adapt and learn this new layout." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4827924) VF Valerie F. Owner > "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110) JN Jessica N. Owner of Med Spa > "The customer service is excellent they are super responsive with me since I started with them when they were shedul. " [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000) RT Rina T. Owner > "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116) NP Nish P. pic > "this makes it so easy and we even color coordinate our shots so its clear and easy to see" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215) Kathryn L. Technician > "Over charges, shady sale reps." [See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192) BD Bryan D. Quality Assurance Supervisor > "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752) VR Verified Reviewer Spa owner > "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998) [View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/) SD Skylr D. Licensed Massage Therapist and Business Owner > "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145) HM Heidi M. Massage Therapist > "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660) SR Stephanie R. Licensed Massage Therapist > "Also the online booking, website integration and the ability to have memberships and sell gc's is also great." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133597) AB Anna B. Owner > "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake form..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693) SMJ Shawn Marie J. Licensed Massage Therapist > "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455) PORTIA B. Owner LMT > "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) TR Toni R. Business Owner, Massage Therapist > "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970) SD Steve D. Massage Therapist and owner > "The fees associated with using Square for payments was high, especially for memberships." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133034) JD Julie D. Owner > "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428) AeS Aimée S. Founder and Massage Practitioner > "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while also..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) KW Khloe W. Massage therapy > "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269) CC Charlotte C. Owner > "sensitive content hidden\] replies and the replies do not fix my needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) DK David K. administrator > "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) TS Tara S. Owner and LMT > "my massagebook reviews cannot go on google" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483) VR Verified Reviewer LMT ESTI Admin > "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) GB Gudjon B. Massage Therapist > "Lack of control over data, such as mailing lists." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663) PORTIA B. Owner LMT > "My clients love being able to book and pay for their appointments online, saves me time too!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) OB Olena B. Massage Therapist > "Also, Add-ons services are not visible as services and promotions." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652) JJ Jennifer J. Admin > "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an expedient..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713) TC Terri C. Owner, Massage Therapist > "With my short term experience it looks like I can only do this through the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688) AL Agyness L. Business Owner > "I needed a service that was an all-in-one package and this is just what i was looking for." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778) LS Letha S. Massage therapist > "Unable to opt out of text notifications when booked" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) EV Erin V. Licensed Massage Therapist > "I was excited there were options to send intake forms and receipts." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049) CW Cassidy W. Massage therapist, owner > "Didn't reliably sync with my personal calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119) JF James F. Owner and man in charge of everything. > "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) OV Olivia V. Owner/operator > "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) KO Kriscynthia O. Owner/Massage Therapist/Esthetician > "The Staff and the attention to detail(website design, business page, personal page, reference education, NPI, POS..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4863795) SC Sharon C. Massage Therapist > "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958) WG WEI G. Massage Therapist > "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) AR Amanda R. Massage and Bodywork Therapist > "The marketing fees seem very high." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) SD Susan D. Owner and Operator > "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) GW Gina W. Owner Massage Therapist > "I mean, I’m not fond of their online credit card rate but they are probably below everyone else." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245) MO Michelle O. Owner > "It was very easy to customize service descriptions, post photos, etc." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) TT Tracy T. Massage Therapist > "It took me a while to get all of the information in, but that is because I am not a great computer user." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459) VR Verified Reviewer LMT ESTI Admin > "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in how..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) CC Charlotte C. Owner > "I can’t even enter the payment." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) JG Jessica G. Massage Therapist-Owner > "The tutorials and excellant prompt & effective customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551) GC Gerry C. owner > "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were booking..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273) JF James F. Owner and man in charge of everything. > "I've received new clients through their site and eliminated bogus/scam clients as well." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) CH Christopher H. LMT > "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly and..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930) WG WEI G. Massage Therapist > "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) DJ Deb J. Owner, LMT > "The fact that I can’t group family members together and collect/ split payments across family members." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101) MM Michelle M. Massage Therapist > "I also like the SOAP note attached to each session." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851) LS Letha S. Massage therapist > "I wouldn't be using it if my clinic didn't have it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) CK Celeste K. Owner and LMT > "It was so much easier for my clients to book from the other software i was using." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360) AeS Aimée S. Founder and Massage Practitioner > "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) BA Brooke A. Massage therapist > "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194) KE Kenneth E. Massage Therapist > "The problem is less them than Square. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179) CS Chanel S. Massage Therapy > "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349) OV Olivia V. Owner/operator > "Clients have a hard time finding the gift Certificte option on the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) AR Amanda R. Massage and Bodywork Therapist > "I love the ease of scheduling for me and my clients and how easy the SOAP notes are to use!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) TT Tamia T. LMT > "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048) SM Susan M. Program Coordinator > "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480) KB Kierra B. Esthetician > "I had a little trouble figuring out how to navigate through the site when I was creating my page." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574) MO Michelle O. Owner > "The ease and efficiency of setting up your business page and scheduling." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) LM Laurie M. Myofascial release therapist > "The expense." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718) ZM Zola M. Owner > "I like that there is always a way to connect with someone who can send my links to the problems i sometimes have. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6365630) KC Kellie C. Massage Therapist > "Booking gets a little confusing when we share one room." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024) AD Amy D. Licensed Massage Therapist and Business owner > "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) MM Mamapalo M. Manager > "Doesn't integrate with Google Calendar" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298) RL Rolando L. Massage therapist > "I am pretty sure my massage therapist business is going to shine working in your platform." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961) EW Ebony W. Licensed Massage Therapist > "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583) DK David K. administrator > "The support agents were very friendly, patient, knowledgeable, and effective." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) KM Kristi M. Business owner operator > "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718) AD Amy D. Licensed Massage Therapist and Business owner > "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) RD Robin D. Owner > "it's pretty basic and don't have much. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476) MM Michelle M. Massage Therapist > "I especially love the app I was able to download to my phone." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851) KC Kevin C. Massage Therapist > "The phone app can be tricky to book." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983) MLP Molly Lou P. Business Manager > "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996) NR Nicole R. Masssage Therapist > "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363) SD Susan D. Owner and Operator > "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) BS Brittany S. owner, LMT > "The biggest challenge is running reports for payroll calculation." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357) DB Dina B. Lisenced Massage Therapist, Licensed Esthetician > "They really have taken care of a lot of the big and small issues with running a website and your own business." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6510424) MM Maggie M. LMT > "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910) KB Kelley B. Massage Therapist > "Customer service is top notch. When running a small business the back up system support is very important to me. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6436178) BB Ben B. CEO > "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719) Heather Karr J. Massage Therapist > "One of the things that is unique with them is the great customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277) MR Michelle R. Owner/Lead Therapist > "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486) WR Whitney R. Massage Therapist > "I love all the ways you can customize and use this to fit your business needs!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6442027) MS Melissa S. Massage Therapist > "I do not like that canceled appointments remain on my Google calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458) [View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/) ## User interface 4.80 (1,446) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) 4.71 (446) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Fresha Top features 46/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/142138/Shedul-com/#features) MassageBook 44/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/147523/MassageBook/#features) ### Recognition No recognitions have been awarded to Fresha MassageBook is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Fresha Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MassageBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Fresha - By Fresha - Located in United Kingdom - Founded in 2012 MassageBook - By 2Book - Located in United States - Founded in 2013 ## Popular Comparisons [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $14.95/month Price $23.99/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142138-153752/Shedul-com-vs-Vagaro) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) vs [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) $20/month Price $39/month 4.5 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/147523-178722/MassageBook-vs-ClinicSense) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/) $14.95/month Price $19.99/month 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142138-268055/Shedul-com-vs-Goldie) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) vs [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) $20/month Price $30/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147523-164994/MassageBook-vs-SOAP-Vault) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $14.95/month Price $20/month 4.7 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142138-191978/Shedul-com-vs-Acuity-Scheduling) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $20/month Price $23.99/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147523-153752/MassageBook-vs-Vagaro) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/) $14.95/month Price €69/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142138-253301/Shedul-com-vs-Doctoralia-Pro) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $20/month Price $99/month 4.5 Features 4.0 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-147523/MINDBODY-vs-MassageBook) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 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