# Compare Fresha vs Noterro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fresha and Noterro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142138-164994/Shedul-com-vs-SOAP-Vault

---

# Fresha vs Noterro Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreshaNoterro2/4 selected

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

[## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

$14.95/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,443 reviews](#user-reviews)

Positive

1,384

Neutral

23

Negative

36

[## Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

CS

MB

Based on [626 reviews](#user-reviews)

Positive

614

Neutral

9

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,805 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Online Booking

4.4

Appointment Management

4.5

Calendar Management

4.3

Availability Management

4.3

Confirmations/Reminders

4.4

84%Fit

High performer

Feature ratings

Online Booking

4.8

Appointment Management

4.8

Calendar Management

4.6

Availability Management

5.0

Confirmations/Reminders

4.7

User satisfaction

User satisfaction

4.8

User reviews[1,443](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.8

User reviews[626](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$14.95Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

Best for

A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.

## User reviews

Pros & cons

CN

Catherine N.

Holistic Therapist

> "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

KL

Kirsty L.

Owner operator hairdressing salon

> "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728)

AM

Anna M.

Owner, web developer, designer

> "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

PT

Pamela T.

President

> "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

ML

Mohini L.

Beauty therapist

> "It saves time, keeps everything organised, and supports business growth.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006)

AS

ApPIERances S.

small owner - salon

> "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729)

IE

Irma E.

Advisor

> "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469)

EC

Eleanor C.

Nail tech

> "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

JS

John S.

Owner

> "The Reporting even in the core system is more than adequate."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

CB

Catherine B.

Business owner an aesthetician.

> "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

CC

Cho C.

ceo

> "We were able to attract more customers and new customers through the online reservation system."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

PT

Pamela T.

President

> "The data transfer process was a mess that required us to do a lot of manual fixing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

AC

Alex C.

Customer insights

> "I am able to book appointments through fresh easily and get reminders"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

AK

ADAM K.

Hair stylist

> "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

MA

Mia A.

Recruitment Coordinator

> "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514)

JU

Juliet U.

Case manager

> "One can find it difficult to navigate when you want to try to book an appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

CN

Catherine N.

Holistic Therapist

> "The platform itself is visually appealing and clients enjoy the booking experience."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

EC

Eleanor C.

Nail tech

> "The fees got out of control for me though and I never knew what I was going to be paying out per month."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

JS

John S.

Owner

> "We have recently started using the marketing functionallity and it is impressive."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

CN

Catherine N.

Holistic Therapist

> "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

AM

Anna M.

Owner, web developer, designer

> "Best thing was that it was basic and free when I was starting."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

MY

Marina Y.

Director

> "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

FP

Freddy P.

Barber/owner

> "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032)

Kathryn L.

Technician

> "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

VR

Verified Reviewer

Search lead

> "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583)

JS

John S.

Owner

> "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

EC

Emily C.

Marketing Director

> "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

AK

ADAM K.

Hair stylist

> "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

JU

Juliet U.

Case manager

> "It is easy to schedule appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

VR

Verified Reviewer

founder

> "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082)

CC

Cho C.

ceo

> "It is convenient because you can also manage it with your smart phone."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

NP

Nish P.

pic

> "this makes it so easy and we even color coordinate our shots so its clear and easy to see"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215)

SC

Stuart C.

Warehouse manager

> "Lack of customisation on SMS reminders and customer service took a while to respond to me"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547)

SN

Sylla N.

Artist

> "I enjoyed Fresha’s calendar and scheduling sections."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934)

Kathryn L.

Technician

> "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

PH

Paula H.

Owner

> "Customer services responds promptly and assists me with any issues."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212)

VF

Valerie F.

Owner

> "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

AB

Alicia B.

Student Registration and Logistics Coordinator

> "It's a fantastic platform for online appointment booking."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335)

CN

Catherine N.

Holistic Therapist

> "My experiences with their billing policies and customer service has been extremely disappointing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

CC

Cho C.

ceo

> "After learning about this software, I was able to achieve overall integrated management."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

EC

Emily C.

Marketing Director

> "Overall, Fresha is a great option for a booking system for any company"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

RT

Rina T.

Owner

> "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116)

SjG

Sami-jane G.

Salon owner

> "When I first used it, it was good value then little charges came in."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370)

MY

Marina Y.

Director

> "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

VR

Verified Reviewer

Creative

> "Fresha is really easy to use and easy to manage the salon schedules for employers"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872)

EC

Emily C.

Marketing Director

> "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

HM

Heather M.

Aesthetic Doctor

> "Easy to add clients and appointments."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MN

Mitchell N.

Scheduling

> "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217)

BP

Bianca P.

Owner

> "Easy to set up with a simple interface."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779)

MY

Marina Y.

Director

> "The lack of accountability and unwillingness to correct billing errors is concerning."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

BC

Belinda C.

Business Owner

> "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838)

AL

Anoosheh L.

owner

> "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say "code..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389)

SG

Shelby G.

QA & Environmental Manager

> "I easily can now book all of my appointments to suit my schedule."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4855447)

RH

Rozlyn H.

Business Owner

> "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801)

CC

Cho C.

ceo

> "Inventory management is easy."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AC

Alex C.

Customer insights

> "It sometimes logs me out and doesn't keep me signed in"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

LG

Lyneta G.

Assistant

> "Easy to use - and has the features required."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

Celeste D.

Beauty Therapist

> "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

LG

Lyneta G.

Assistant

> "Excellent - would recommend as its user friendly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

CB

Catherine B.

Business owner an aesthetician.

> "The worst customer experience I have ever experienced as a business"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

BH

Brooke H.

Front desck

> "super easy to setup and edit."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578)

AK

ADAM K.

Hair stylist

> "One of the most frustrating aspects is their hidden 20% “new client fee.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

AD

Arran D.

CEO

> "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222)

BC

Billie C.

Marketing coordinator

> "The customer service isn’t the best in responding promptly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744)

HM

Heather M.

Aesthetic Doctor

> "Easy to set up."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MT

Mutlu T.

Beauty

> "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615)

AO

Andrea O.

Tour Coordinator

> "Very easy to make and change bookings. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224)

MS

Mel S.

Hairdressing manager

> "Hard to navigate to notes etc."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874)

KW

Kay W.

Manager

> "Easy to Use."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539)

RH

Richard H.

Manager

> "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042)

PM

Phoebe M.

Physiotherapist / Sports Therapist

> "Fresha is much easier, but where I have changed system I am having to adapt and learn this new layout."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4827924)

VF

Valerie F.

Owner

> "They will charge you 20% and the software doesn't allow you merge the clients together."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

JN

Jessica N.

Owner of Med Spa

> "The customer service is excellent they are super responsive with me since I started with them when they were shedul. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000)

VF

Valerie F.

Owner

> "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

BD

Bryan D.

Quality Assurance Supervisor

> "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752)

Kathryn L.

Technician

> "Over charges, shady sale reps."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

AS

Athanasius S.

Entrepreneur

> "It is cost-effective and provides easy payment methods."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6036626)

VR

Verified Reviewer

Spa owner

> "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998)

[View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/)

CS

Chika S.

Massage therapist

> "Unlike other booking apps, Noterro enables me to put 2 different clinic locations. And lets me put some clinic description on the booking..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6821639)

SG

Sasha G.

Physiotherapist, Owner

> "Untimely software updates during business hours, disorganized online booking page, inability to easily calculate practitioner..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___7018396)

MB

Marsha B.

Registered Massage Therapist and Rapid Specialist

> "I like that NoTerro offers a one-stop shop go charting, scheduling, invoices, reminders, uploads, insurance & payment integration."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6452827)

AZ

Arleta Z.

Owner Operator and Service Provider

> "I used to spend so much time taking phone calls from clients because they "couldn't get online booking to work" through my previous..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6308145)

AZ

Arleta Z.

Owner Operator and Service Provider

> "they can easily manage appointments online without hassle and I could link noterro to my website for seamless online booking."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6308145)

SF

Sergio F.

Licensed Massage Therapist

> "Gift Cards are difficult to manage, integration with Mailchimp didn't work."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6402168)

SS

Selina S.

Registered Massage Therapist

> "Clients have no issue signing up, using the website to book appointments. If a client makes 2 accounts I find it much easier to just..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6372725)

HE

Hannah E.

Owner

> "I thought there was a text reply option for confirmation of an appointment but that wasn't the case."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6321649)

LL

Lisa L.

Owner and Registered Massage Therapist

> "I like that there are useful integrations that I use all the time, like integrating Square for payments and Mailchimp for marketing."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6454704)

AK

Anne K.

Registered Massage Therapist

> "It is lacking some reporting features, and the clinic notes have some limitations."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6607813)

TT

Tamia T.

LMT

> "It gives me the most options for professional patient interactions that can be almost completely automated so I can focus on my work."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6345457)

TV

Tatiana V.

Registered Massage Therapist

> "That you can't tell if someone is a no show on your schedule unless you look on the clients profile."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6595957)

Justin T.

DC

> "The ability to custom make forms is a bonus too."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6808148)

TD

Tim D.

Owner and Lead Therapist

> "The interface isn’t as intuitive as they think it is, and they are not responsive to recommendations for improvements."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6586284)

VR

Violetta R.

Registered Massage Therapist

> "The most thing that I like about Noterro so far, is that I could get a quick appointment via zoom with a great customer service."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988)

JR

Julie R.

CEO RMT

> "It messes up the flow of bookings and SOAP notes for a while."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6257515)

AR

Anna R.

Physical Therapist

> "I like the price-point for the features as a single-practitioner cash-based physical therapy practice."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6841815)

VR

Violetta R.

Registered Massage Therapist

> "I didn't like the AI because it was not recording what I all said."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988)

KG

Katherine G.

registered massage therapist

> "as someone with limited tech skills I found the set up pretty straightforward and the amount of help available for any questions or..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6843135)

EC

Elizabeth C.

Founder

> "Some of the features they've added over the years are more comprehensive than what I need, so they seem a bit complicated to me."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6445588)

AF

Amanda F.

RMT, R.Ac

> "The team at Noterro is always quick to respond to any enquiries you have, and they are constantly updating the software to make things..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6845147)

KR

Kristin R.

Registered Massage Therapist, Owner

> "Some functions and reports that I need are not available"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6429606)

RB

Ryan B.

Chiropractor

> "I love the online ability to check my schedule anywhere."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6883346)

AF

Amanda F.

RMT, R.Ac

> "Nothing really, any things I didn't like about it was fixed during the upgrade!"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6845147)

RB

Ryan B.

Chiropractor

> "I like how u can make notes on patients too"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6883346)

MP

Michelle P.

RMT

> "I dislike how sometimes noterro goes to peoples spam inbox."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6625322)

SM

Sheila M.

Owner, Massage Therapist, Yoga Guide

> "I'm particularly excited about the "snapshot" feature, which shows all the current items pertaining to your client."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6509912)

RB

Reghan B.

Massage Therapist

> "Dashboard is a little not visually appealing and I don't use it."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6433580)

MP

Madison P.

Massage Therapist

> "Also I love that I can upload photos straight to the clients profile."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6850363)

MP

Michelle P.

RMT

> "I dislike when noterro updates during work hours."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6625322)

HE

Hannah E.

Owner

> "I love that they are willing to hear my clinic needs and explore, as well as design, new ways to better the use of Noterro for all."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6321649)

MF

Merina F.

RMT

> "Not connected with FB on the “book now” tab."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6581192)

SD

Sangeeta D.

Osteopathic Manual Practitioner

> "I get to enjoy amazing features for less money per month and have peace of mind with Noterro."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6819365)

AG

Aaron G.

Athletic Trainer/ Massage Therapist

> "The only con is the 2-way calendar sync that seems to not be perfect but I think it’s also on Google’s end."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4858912)

KP

Katerina P.

Speech-Language Pathologisy

> "Customer service has been so helpful to help me get everything said up and is so quick at answering my questions."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6806060)

JR

Julie R.

CEO RMT

> "Super inconvenient and at least once a year you have to learn a new feature."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6257515)

EV

Edun V.

Owner and operator

> "Noterro is an excellent program it does everything I require to run my business and a fraction of the cost of some competitors"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6280784)

JC

James C.

Massage Therapis/ Buisness Owner

> "Still lacks 2-way calendar sync, and is still not great for mobile services, and does not allow you to have separate booking pages for..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3853015)

HK

Heather K.

Massage Therapist

> "Streamline to TELUS Health-Extremely user-friendly for practitioners, admin, clients to book online, modify appointments, etc.-charting..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4966237)

LD

Laura D.

Registered Massage Therapist

> "I miss being able to simply create checkbox lists of areas treated as well as techniques used."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6145146)

VR

Violetta R.

Registered Massage Therapist

> "Noterro has literally everything to run my clinic, which is amazing."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6813988)

CB

Cristina B.

owner

> "I also dislike how the packages are operating ( unable to adjust # of sessions remaining-transfer from another booking system means some..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4644686)

RJ

Rhianna J.

Remedial Massage Therapist

> "Takes the pressure off my shoulders with the text and email reminder the day before for my client!"

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6640170)

RS

Rebecca S.

Owner, lead therapist

> "Most of what we didn't love about Noterro has been updated and refined in the last year. When we began with them in late 2020, we could..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4657711)

MM

Matthew M.

Owner

> "The support team has been able to address any questions I have had."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6781638)

KM

Kim M.

Owner/Practitioner

> "I am not able to integrate Noterro with Helcim - our chosen POS payment payment."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4747263)

TS

Tsehay S.

Osteopathic Manuel Practitioner

> "She addressed my concerns with empathy and expertise, never making me feel inadequate or overwhelmed."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___7003445)

TM

Travis M.

Massage Therapist

> "Lack of customization for Clinic side colour schemes."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6207905)

CL

Claudia L.

Massage Therapist

> "I was initially reluctant to chart online, but the ease of creating my own template made it possible."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6292391)

NG

Nicole G.

Medical Massage Therapist

> "I am a new user but have not found one feature I don’t like."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6303336)

PP

Pamela P.

Registered Massage Therapist

> "I like that they have virtual lessons to help clients navigate their system. "

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6436952)

CL

Celia L.

counsellor

> "originally geared more for physical health then mental health now i have to reset the notes and haven't gotten to it."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6007078)

SM

Shiny M.

Mobile Clinic Owner

> "It is a user-friendly even if it is your first time to use it as long as you have a little background on how other software/apps work..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6434924)

KS

Kim S.

Owner, rmt

> "Instead i have to click in several different areas to acvess previous clinic notes."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6145590)

RB

Reghan B.

Massage Therapist

> "Not glitchy at all. If you have any features you need help understanding or training with they are super helpful."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6433580)

AM

Amanda M.

RMT

> "I wish there were a way to force or push particular appointment times in the self-booking tool. Because there is not, I manually handle..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3455068)

DB

Denise B.

Owner, sole proprietor

> "I really like how easy it is to use and even if you’re not text savvy, it’s still pretty easy to figure out. Plus there’s videos that you..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6583204)

KK

Kareem K.

Medical Devices Seller

> "The pictures in the soap notes are missing a dorsum aspect of the foot."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4787328)

MS

Michelle S.

Registered Massage Therapist

> "Customer service has been quick to respond and help me to resolve issues when I’ve reached out with questions."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6689874)

SL

Silke L.

Physican

> "Lots of struggles with date of service and creating work arounds."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6044239)

JR

Julie R.

CEO RMT

> "YouTube videos and How To tutorials are ready for any question."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6257515)

FS

Ferryn S.

Osteopathic Manaul Practitioner

> "Also when online booking you can't create a family which would be nice, people always book for family members under their name and I have..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3472416)

LS

Luciano S.

Director

> "The platform is user friendly and quite easy to navigate for someone that hasn't used the system before."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6821634)

MR

Monica R.

Certified Medical Massage Therapist

> "I dont like that i cant use square with classic online booking."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6187921)

MB

Marlee B.

Registered Massage Therapist

> "Their customer service responds within minutes, it can’t be beat."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6658204)

ML

Marisa L.

Licensed Massage Therapist

> "I also wish that you could delete tags that come up as frequently used because some of the entries are incorrect and I don't want to..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4666684)

RC

Robert C.

Owner

> "The ease of scheduling, online booking and integration with Square have been really nice."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6347469)

PG

Paulette G.

Practice Owner, Family Medicine Physician

> "It might eventually be a deal breaker for me if this doesn’t get implemented."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6021225)

AC

Abigail C.

Massage therapist

> "I started using it in massage therapy school and I really enjoyed it's ease of use, so I kept using it for my business."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6424002)

AG

Asha G.

Massage Therapist

> "I don’t like having to scroll down to see my entire day."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6134552)

TT

Tanya T.

Registered Massage Therapist

> "The SOAP note capabilities are so comprehensive, and I’m able to complete my charting quickly, easily, and throughly."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5008569)

BM

Brent M.

Co owner

> "Features that are standard we do not use we still have to pay for. "

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___5077721)

RA

Rose A.

Owner and Therapist

> "The team is very accommodating and support is always available."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6765986)

KB

Kelsey B.

RMT

> "Integrating MailChimp was not ideal and it is another software to learn how to navigate and use correctly. If you're not a very computer..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3487564)

LS

Leslie S.

Owner, RMT

> "They were very quick and efficient through their support system and explained it in a step by step process so it was easy to figure out."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6701357)

BB

Brooke B.

RMT

> "If you don't implement form automation at the time of the original client appointment booking, you cannot take advantage of the form..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3394033)

SC

Siobhan C.

Massage therapist, stretch therapist

> "The functionality of the calendar improved significantly over the years and about five years ago I was able to drop my way overpriced..."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6201490)

SK

Steven K.

Owner and Hypnotherapist

> "Before I used this software, i was very nervous about how I could get my patients to fill out necessary forms and enforce my policies. "

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___3506486)

CE

Charlotte E.

Massage Therspist

> "Efficient and organized program to help with my business."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___6661651)

AS

Andrew S.

Massage Therapist RMT

> "I haven't come across anything in terms of functionality that I didn't like."

[See full review](https://www.capterra.com/p/164994/SOAP-Vault/#Capterra___4928654)

[View Reviews](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

## User interface

4.81 (1,443)

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)

4.75 (626)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Fresha

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142138/Shedul-com/#features)

Noterro

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/164994/SOAP-Vault/#features)

### Recognition

No recognitions have been awarded to Fresha

No recognitions have been awarded to Noterro

### Deployment & support

Fresha

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Noterro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fresha

-   By Fresha
-   Located in United Kingdom
-   Founded in 2012

Noterro

-   By Noterro
-   Located in Canada
-   Founded in 2010

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[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$30/month

Price

$165/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/164994-187593/SOAP-Vault-vs-Mangomint)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.81 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$14.95/month

Price

$99/month

4.7

Features

4.0

4.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142138/MINDBODY-vs-Shedul-com)

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

vs

[vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/)

$30/month

Price

$35/month

4.5

Features

4.2

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/142264-164994/Appointment-Scheduling-vs-SOAP-Vault)