# Compare Fresha vs Square Appointments 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fresha and Square Appointments based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142138-170263/Shedul-com-vs-Square-Appointments

---

# Fresha vs Square Appointments Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreshaSquare Appointments2/4 selected

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

[## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

$14.95/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,445 reviews](#user-reviews)

Positive

1,385

Neutral

24

Negative

36

[## Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)[4.5 (256)](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [256 reviews](#user-reviews)

Positive

218

Neutral

30

Negative

8

## Send this comparison chart to my inbox

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,049 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.3

Credit Card Processing

3.8

Availability Management

4.3

79%Fit

High performer

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.5

Credit Card Processing

4.0

Availability Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[1,445](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.5

User reviews[256](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$14.95Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

Best for

Square Appointments is used by beauty salons, barbershops, hair salons, nail salons, day spas, tattoo & piercing studios, med spas, fitness centers, and professional service providers.

## User reviews

Pros & cons

AT

Andie T.

Student

> "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7127228)

KL

Kirsty L.

Owner operator hairdressing salon

> "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728)

CN

Catherine N.

Holistic Therapist

> "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

PT

Pamela T.

President

> "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

AM

Anna M.

Owner, web developer, designer

> "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

AS

ApPIERances S.

small owner - salon

> "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729)

ML

Mohini L.

Beauty therapist

> "It saves time, keeps everything organised, and supports business growth.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006)

EC

Eleanor C.

Nail tech

> "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

IE

Irma E.

Advisor

> "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469)

CB

Catherine B.

Business owner an aesthetician.

> "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

JS

John S.

Owner

> "The Reporting even in the core system is more than adequate."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

PT

Pamela T.

President

> "The data transfer process was a mess that required us to do a lot of manual fixing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

CC

Cho C.

ceo

> "We were able to attract more customers and new customers through the online reservation system."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

AC

Alex C.

Customer insights

> "I am able to book appointments through fresh easily and get reminders"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

JU

Juliet U.

Case manager

> "One can find it difficult to navigate when you want to try to book an appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

MA

Mia A.

Recruitment Coordinator

> "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514)

EC

Eleanor C.

Nail tech

> "The fees got out of control for me though and I never knew what I was going to be paying out per month."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

CN

Catherine N.

Holistic Therapist

> "The platform itself is visually appealing and clients enjoy the booking experience."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

CN

Catherine N.

Holistic Therapist

> "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

JS

John S.

Owner

> "We have recently started using the marketing functionallity and it is impressive."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

MY

Marina Y.

Director

> "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

AM

Anna M.

Owner, web developer, designer

> "Best thing was that it was basic and free when I was starting."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

Kathryn L.

Technician

> "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

FP

Freddy P.

Barber/owner

> "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as well..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032)

JS

John S.

Owner

> "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

VR

Verified Reviewer

Search lead

> "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583)

AK

ADAM K.

Hair stylist

> "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

EC

Emily C.

Marketing Director

> "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

VR

Verified Reviewer

founder

> "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082)

JU

Juliet U.

Case manager

> "It is easy to schedule appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

AK

ADAM K.

Hair stylist

> "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

CC

Cho C.

ceo

> "It is convenient because you can also manage it with your smart phone."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

SC

Stuart C.

Warehouse manager

> "Lack of customisation on SMS reminders and customer service took a while to respond to me"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547)

NP

Nish P.

pic

> "this makes it so easy and we even color coordinate our shots so its clear and easy to see"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215)

Kathryn L.

Technician

> "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

SN

Sylla N.

Artist

> "I enjoyed Fresha’s calendar and scheduling sections."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934)

VF

Valerie F.

Owner

> "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

PH

Paula H.

Owner

> "Customer services responds promptly and assists me with any issues."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212)

CN

Catherine N.

Holistic Therapist

> "My experiences with their billing policies and customer service has been extremely disappointing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

AB

Alicia B.

Student Registration and Logistics Coordinator

> "It's a fantastic platform for online appointment booking."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335)

AK

ADAM K.

Hair stylist

> "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

CC

Cho C.

ceo

> "After learning about this software, I was able to achieve overall integrated management."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

MY

Marina Y.

Director

> "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

EC

Emily C.

Marketing Director

> "Overall, Fresha is a great option for a booking system for any company"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

EC

Emily C.

Marketing Director

> "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

SjG

Sami-jane G.

Salon owner

> "When I first used it, it was good value then little charges came in."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370)

MN

Mitchell N.

Scheduling

> "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217)

VR

Verified Reviewer

Creative

> "Fresha is really easy to use and easy to manage the salon schedules for employers"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872)

MY

Marina Y.

Director

> "The lack of accountability and unwillingness to correct billing errors is concerning."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

HM

Heather M.

Aesthetic Doctor

> "Easy to add clients and appointments."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

AL

Anoosheh L.

owner

> "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say "code sent..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389)

BP

Bianca P.

Owner

> "Easy to set up with a simple interface."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779)

RH

Rozlyn H.

Business Owner

> "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801)

BC

Belinda C.

Business Owner

> "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838)

AC

Alex C.

Customer insights

> "It sometimes logs me out and doesn't keep me signed in"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

SG

Shelby G.

QA & Environmental Manager

> "I easily can now book all of my appointments to suit my schedule."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4855447)

Celeste D.

Beauty Therapist

> "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

CC

Cho C.

ceo

> "Inventory management is easy."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

CB

Catherine B.

Business owner an aesthetician.

> "The worst customer experience I have ever experienced as a business"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

LG

Lyneta G.

Assistant

> "Easy to use - and has the features required."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

AK

ADAM K.

Hair stylist

> "One of the most frustrating aspects is their hidden 20% “new client fee.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

LG

Lyneta G.

Assistant

> "Excellent - would recommend as its user friendly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

BC

Billie C.

Marketing coordinator

> "The customer service isn’t the best in responding promptly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744)

BH

Brooke H.

Front desck

> "super easy to setup and edit."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578)

MT

Mutlu T.

Beauty

> "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me £72..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615)

AD

Arran D.

CEO

> "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222)

MS

Mel S.

Hairdressing manager

> "Hard to navigate to notes etc."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874)

HM

Heather M.

Aesthetic Doctor

> "Easy to set up."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

RH

Richard H.

Manager

> "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and we..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042)

AO

Andrea O.

Tour Coordinator

> "Very easy to make and change bookings. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224)

VF

Valerie F.

Owner

> "They will charge you 20% and the software doesn't allow you merge the clients together."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

KW

Kay W.

Manager

> "Easy to Use."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539)

VF

Valerie F.

Owner

> "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

PM

Phoebe M.

Physiotherapist / Sports Therapist

> "Fresha is much easier, but where I have changed system I am having to adapt and learn this new layout."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4827924)

RT

Rina T.

Owner

> "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116)

JN

Jessica N.

Owner of Med Spa

> "The customer service is excellent they are super responsive with me since I started with them when they were shedul. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000)

Kathryn L.

Technician

> "Over charges, shady sale reps."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

BD

Bryan D.

Quality Assurance Supervisor

> "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752)

VR

Verified Reviewer

Spa owner

> "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998)

[View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to your..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

VR

Veronica R.

Owner

> "AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822499)

TL

Tori L.

Onwer

> "They also have Square Online which allows you to sell products online to your customers with the option for shipping or curbside pickup."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

MW

Marissa W.

Licensed Massage Therapist

> "It was alright, I wasn’t impressed with the menus or the customer service when I needed specific help with something"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7055382)

MC

Miracle C.

Stylist

> "I enjoy square appointments because it also works with square payments. After I am done with my salon service I can just tell my stylist the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

HJ

Heather J.

Owner and Electrologist

> "You couldn’t safe pictures or documents under client profiles."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6812123)

DE

Dometo E.

Lash Tech

> "I loved how Square has a free version that integrates with Google Business Page and my clients can set their appointments simply through my..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

NT

Nicole T.

Tax Professional

> "It became a problem with using the app after the free trial."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7066785)

MC

Miracle C.

Stylist

> "I enjoy the fact that after your first appointment it saves your info and after that you can just enter your phone number and everything..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6461910)

LB

Latoya B.

founder

> "I didnt like how the appointment scheduler was limited, it seems to be challenging to set the appointments up to vary from day to day"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6717050)

KH

Kylinn H.

Hairstylist

> "I have my own business but still old school with scheduling. If I transformed into an online scheduling system, it definitely would be a top..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

DE

Dometo E.

Lash Tech

> "Also, the appointment setting section did not have a place for client to pay deposits."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

RH

Robyn H.

Owner

> "The system also follows up for me with a reminder about their upcoming appointments which has cut my cancelation rates down significantly."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

Wanita G.

Owner

> "I was allowed to use it anf tap to pay woth my phone, but then i just got suspended out of the blue."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6647452)

SK

Scott K.

Speech pathologist

> "Patients get notifications and reminders of appointments and the software was easy to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

NH

Nathan H.

Chiropractor

> "Can be difficult to get a full grasp on scheduling multiple treatment types and providers."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6764831)

TL

Tori L.

Onwer

> "I also love that Square has a savings account option so you can easily set aside a certain percentage of your sales for taxes or general..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586513)

TN

Tomm N.

Luthier

> "We cannot edit outgoing text messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586533)

RH

Robyn H.

Owner

> "Even if I'm unable to physically speak to my customer because I'm busy, they are still able to easily schedule with me so I don't miss a..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6695802)

BM

Bryan M.

COO

> "This prevents us from taking appointments straight from Google."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6606090)

Desiree G.

Peer support

> "It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6711302)

AA

Ashley A.

Owner

> "I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have sent..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4868973)

Mai M.

Managing Director

> "I remain excited to continue integrating Square Appointments to all of our services."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7108795)

MP

Morgan P.

Wedding photographer

> "I believe the processing fees are average, I wish it could be more competitive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6484260)

KY

Kimberly Y.

Customer Support Representative

> "I have had a great experience with Square appointments and the amount of customer I have book has really helped me and the business."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6873380)

TN

Tracy N.

Owner

> "Complete and utter CROOKS. and very angry about this as i barely have a minute as it is to scratch myself - very busy massage therapist."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6508724)

ML

Mateo L.

Owner

> "We're all about automation to reduce the amount of manual admin work so we can focus on our craft and Square meets our needs!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6594759)

JM

Jazzmen M.

Ceo

> "The monthly subscription always digs a hole into my pocket like a drill"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6675639)

DaQ

Delauréanne Q.

Hairstylist

> "Square appointment is so easy to use and saves me so much time and helps me organise my time efficiently"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7039295)

VR

Verified Reviewer

Founder

> "One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

Ava H.

Senior Staff Engineer

> "I set up a client appointment, and the automatic reminder made sure they showed up on time without me needing to manually send messages."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6532070)

KN

Kendra N.

Owner

> "I do not like that you cannot allow for double booking in the free version."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5084308)

DE

Dometo E.

Lash Tech

> "My overall experience with Square Appointments was very nice because of how easily it was for my clients to book me on Google directly. If..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6511111)

KF

Kirsten F.

Dog groomer

> "Not an overly user friendly app, couldn't customize your daily schedule easily"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___5059227)

JP

Jess P.

Founder, CEO, Trichologist, Cosmetologist

> "Booking Website Included - also easily integrates into Google, Instagram, and Facebook to use their "book now" features"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586555)

RD

Ramona D.

Owner & Remedial Massage Therapist

> "Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3564522)

JW

Jocelyn W.

Owner

> "Square appointments has an app which makes management super simple and quick, especially for small businesses."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

VR

Verified Reviewer

Founder

> "The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

AC

Anthony C.

University Intern

> "The software's capacity to control employee schedules and set up automated reminders also aided in streamlining the appointment-setting..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4780038)

VR

Verified Reviewer

Founder

> "Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

AC

Anthony C.

University Intern

> "Businesses may easily manage employee schedules, set up their scheduling preferences, and provide online booking to their customers with its..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4780038)

VR

Verified Reviewer

Founder

> "Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#GetApp___4728484)

AA

Alex A.

Peer support and appointment director

> "The task and project management was super helpful."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7120993)

KT

Kunal T.

CEO

> "The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

JW

Jocelyn W.

Owner

> "this allowed me to easily set aside taxes and other savings that never hit my account."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

MJ

Melody J.

Salon Owner & Educator

> "It could be difficult to use on the business end."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___4801278)

KH

Kylinn H.

Hairstylist

> "This app/website is super easy to access and get around in especially for customers looking to schedule appointments online"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6832855)

KT

Kunal T.

CEO

> "It uses my time zone everywhere, it makes it super confusing for people who are booking."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3569724)

BK

Bridgette K.

Owner

> "My customers also provided great feedback about receiving reminder text messages as an appointment approaches."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6329559)

KA

KAES A.

surgeon

> "Doesn't integrate with medical EMRs which is unfortunate, this however is not unique to this product as most medical EMRs are very stringent..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2972034)

BO

Bryanna O.

Office Manager

> "What we like the most about using Square Appointments is how easy it is to use."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7042517)

HH

Hannah H.

Owner

> "I think I tried to set up an automated email or something and I didn't realize that I was able to access that certain feature because we..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2931600)

SH

Shannel H.

Dispatcher

> "There is a waitlist that is great and reminders are a plus"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7007540)

ZL

Zachery L.

salon owner

> "the flaws in the card on file protection system that can be deleted from the client end cost the business money."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

CG

Cardi G.

Sales

> "Square appointments is an easy way to have my clients book."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6822092)

JK

Jane K.

owner

> "Nothing works. If you import your Google calendar, then the entries are kind of static, you cannot edit them or even read the notes, they do..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

DP

Doran P.

Esthetician

> "Square appointments is great for my little skincare studio and boutique. "

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6586488)

ZL

Zachery L.

salon owner

> "horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the..."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

MG

Milagros G.

Content creator and Social Media Manager

> "My clients still need to know that we have a new app, but most of them are delighted."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6818614)

DO

David O.

owner

> "Extortion!!!"

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___3604189)

JW

Jocelyn W.

Owner

> "I also enjoyed the integrations that it had with square banking solutions."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___6688601)

ZL

Zachery L.

salon owner

> "they are my clients not their and they have no right telling me anything about my clients."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#SoftwareAdvice___2962744)

SK

Scott K.

Speech pathologist

> "Square is easy to use and very fluid with its design."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7121038)

WM

Wajeeha M.

Draftsman

> "It gets expensive."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2932174)

KK

Kaitlyn K.

Hairstylist

> "I’m grateful for how simple it is."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___7129553)

JK

Jane K.

owner

> "The calendar is not functional at all."

[See full review](https://www.capterra.com/p/170263/Square-Appointments/#Capterra___2810773)

[View Reviews](https://www.capterra.com/p/170263/Square-Appointments/reviews/)

## User interface

4.80 (1,445)

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

4.46 (256)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Fresha

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142138/Shedul-com/#features)

Square Appointments

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/170263/Square-Appointments/#features)

### Recognition

No recognitions have been awarded to Fresha

No recognitions have been awarded to Square Appointments

### Deployment & support

Fresha

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Appointments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fresha

-   By Fresha
-   Located in United Kingdom
-   Founded in 2012

Square Appointments

-   By Square
-   Located in United States
-   Founded in 2009

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