# Compare Fresha vs GlossGenius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GlossGenius and Fresha based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142138-174830/Shedul-com-vs-GlossGenius

---

# GlossGenius vs Fresha Features and Cost Comparison

Last updated April 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GlossGeniusFresha2/4 selected

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

[## GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting Price

$28.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

CS

TR

HM

Based on [348 reviews](#user-reviews)

Positive

333

Neutral

7

Negative

8

[## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

$14.95/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,445 reviews](#user-reviews)

Positive

1,385

Neutral

24

Negative

36

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## Summary

* * *

Key features rated by users

Features selected based on 17,184 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Not enough reviews

Feature ratings

Appointment Management

4.9

Online Booking

4.8

Calendar Management

4.8

Credit Card Processing

4.7

Availability Management

5.0

78%Fit

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.3

Credit Card Processing

3.8

Availability Management

4.3

User satisfaction

User satisfaction

4.8

User reviews[348](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.8

User reviews[1,445](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$28Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$14.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

GlossGenius is built for beauty & wellness businesses of all kinds, including: salons, spas, hair stylists, barbers, nail artists, lash techs, estheticians, massage therapists, makeup artists, & more.

Best for

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

## User reviews

Pros & cons

CS

Chelise S.

Salon Owner

> "I love the texting feature that allows me to automatically add client notes with a text response, and that I can also earn business..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847932)

LP

Lyla P.

Owner

> "Later on in the day, after putting a ticket in explaining what had happened with my account, I got an email explaining how switching..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

TR

Tatiana R.

Esthetician Owner and operator

> "It change my business from a hobby to a professional business and keeps my days organized, the reporting is so helpful for accounting too!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

KS

Kee S.

Esthetician

> "That I am unable to customize the website to include pop-ups for specials and that I am not able to do a quick check out without having..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847935)

HM

Hayli M.

Hair stylist

> "I like the organization with each clients info with putting their formula in the notes and having pictures to sending out reminders for..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098849)

DM

Dafne M.

Hairstylist

> "That is hard for clients to see my info like my phone number to contact me and hope we can do more about designing the system and..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098851)

AG

Aubrie G.

Esthetician

> "Ease of scheduling appointments, simple yet professional website, lots of tools like reports and social templates built in."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

KP

Kortney P.

Licensed Massage Therapist

> "I don't necessarily like that I have to pay for gold to get a SOAP note format; I feel the app is set up more ideally for cosmetology..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099136)

BN

Briana N.

Hair Stylist

> "From seamless booking to payment processing and client communication, everything is streamlined in one place."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

DP

Daisy P.

Hair Stylist

> "Not being able to save more than 1 card payment since clients are always changing card payment."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098862)

ME

Marcella E.

Esthetician

> "Not only is it a breeze for them to find services and dates, but it’s also convenient for them to reschedule if/when needed."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

SM

Stephanie M.

Hair Stylist. Owner

> "They are continuously raising the prices and making different tiers, which is normal, but they are trying to add too much too quickly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

JV

Jazmin V.

Owner

> "Anazing it has been so simple to use this application and add and removed services and the prices and I love how people can pay overtime"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7100050)

DG

Debra G.

Sales manager

> "No dislikes about this except the price hike for different levels, it is costly a month and to upgrade to better service is high"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7077881)

TR

Tatiana R.

Esthetician Owner and operator

> "client satisfaction, website, scheduling and payment processing are always on point thanks to this app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

AG

Aubrie G.

Esthetician

> "I have friends who use similar scheduling sites and they do not look as nice as GlossGenius to the consumer or as user friendly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

VT

Vikki T.

Licences Esthetician

> "I also love the ability to move appointments at a moments notice for myself AND my clients !"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JM

Jennifer M.

Esthetician owner

> "Nothing on the top of my head to be honest. But for some reason I can’t seem to add clients date of birth since the last upgrade"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

LP

Lyla P.

Owner

> "I loved how easy it was for clients to book appointments and the navigation was super easy to use when customizing your site, overall the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AF

Alex F.

Lash artist

> "How my card reader won’t stay connected to my phone and I have to connect it every time I need to check a client out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

VG

Vee G.

Whitening Gem Tech

> "Edits are a breeze and I love the ability to add notes and client pictures so I remember what I did"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007582)

LM

Lakin M.

Stylist

> "It never fails I have this awkward pause with my client and I because I have to reconnect every time I check someone out. And the card..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613080)

DVR

Da’Vett R.

Owner and Operater

> "I love how you can have one app for a salon and add everyone on you can do payroll and they will be doing membership soon, it’s..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771205)

RV

Rosie V.

Owner

> "Basic options for editing appointments non existent."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7111583)

AF

Alex F.

Lash artist

> "Having access to my schedule and my website and being able to switch things around all in the app is the best!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

LP

Lyla P.

Owner

> "I’m very upset with this expirenced because I absolutely loved every other aspect of the app! And as a side note, my password was secure..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AH

Asia H.

Hair stylist

> "Allows my clients to easily navigate through my site , book and get reminders."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005740)

IP

Isis P.

Lash tech

> "I’m used to scheduling all my money to be deposited at once every week or instantly for a fee so I really dislike like that I can no..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6405461)

DE

Dometo E.

Lash Tech

> "I liked that my clients can pay deposits through appointments setting and that the app collects payments methods to make checking out..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6511136)

JL

Janmarie L.

Hair Stylist

> "Linking the card reader to my phone gets glitchy sometimes too"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005728)

CH

Carla H.

Hairstylist

> "I love how it helps the stylist be the most successful possible and the customer service is incredible!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099222)

AJ

April J.

Owner

> "The constant breakdown of service or updates at the same time of business and not sending out any notifications on the “updates”."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

BN

Briana N.

Hair Stylist

> "GlossGenius helped me transition from simply providing services to truly running a structured business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

HN

Hailey N.

Certified Professional Electrologist

> "Even if people tip me, the 20% loan rate eats all of it. If I knew Trump was going to win, and had foresight on the other variables that..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771221)

AR

Audra R.

Esthetician

> "The design of the platform I can choose what I want for people to see. And the referral program is pretty cool . "

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810053)

KW

Kay W.

Esthetician

> "The inability to invoice clients, and to use the suggested workaround was what I liked the least honestly"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007924)

MM

Micah M.

Esthetician

> "I can book my appointments and receive payouts all in one place, and it’s so easy to navigate on both sides."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

CA

Chris A.

Owner

> "Sometimes my questions via text are misunderstood, and the answer reads like it’s coming from AI"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847912)

AS

Antonia S.

President CEO

> "I would like to be able to edit the flyers in the app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098902)

CD

Christine D.

Owner stylist

> "I also don’t like that you can’t view past appointments of a client when you click on them on the calendar."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613353)

IC

Isabella C.

Esthetician

> "It’s easy to set up, and you’re able to separate your services based on colors so you know exactly what you have on your calendar for the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006524)

CS

Chelsea S.

Nail Technician

> "That I can’t create add on’s without adding time to services."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005739)

MS

Michelle S.

Co-owner indianapolis only

> "Love that clients can schedule themselves, fill out forms easily, HIPPA compliant."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7009374)

JM

Jennifer M.

Esthetician owner

> "I can’t believe I used to have them text me for appts."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

BC

Brenda C.

Hairstylis

> "It keeps me organized, makes booking easy for my clients, and takes so much stress off running my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006281)

VU

Venessa U.

Braider

> "They only care about protecting themselves legally. If you go through their terms of service, they mention that members cannot file a..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6478906)

MP

Marla P.

Aesthetician

> "Keeping track of my inventory helps me stay focused my retail sales."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

KK

Kristen K.

Advanced Esthetician

> "I don't like if someone pays on the app on a Friday I won't get paid out until Monday"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6811691)

ME

Marcella E.

Esthetician

> "I enjoy the simplicity and the amount of help the is available for me as the user."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

RF

Ro F.

Self Employed

> "I find the least appealing with the number or text we are allowed to send out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

PG

Patty G.

License esthetician

> "The simplicity for my business and my clients love how easy it is to book a service and not being over complicated and how convenient it..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005811)

DL

Dana L.

Owner

> "The totals amount charged of what I sell and what full retail is isn’t accurate."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643732)

AJ

April J.

Owner

> "The easy ability for clients to access their schedules and the stylist having assigned services for their own needs in their business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

MM

Micah M.

Esthetician

> "I know that it has gone down a few times but that happens with just about any site at any given point."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

JS

Jocelyn S.

Owner and operator - Aesthetician and certified laser technician

> "It’s been a great platform and I love that they’re constantly updating things. As a long time lost genius user I do wish there would be..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643715)

KK

Katina K.

cosmology and consulting

> "Sometimes the system will not send a message to a client because you only have a number and not an email"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643764)

KI

Keyanndria I.

Esthetician

> "The new forms of payment I absolutely love it because everybody isn’t able to pay in full at the time of service"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847949)

AR

Angel R.

Nail technician

> "I do t like that there is a charge for immediate payout when there is already a percentage taken from running a card"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613330)

EW

Erika W.

Cosmetologist

> "I also love that I am able to customize my features."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098853)

MP

Marla P.

Aesthetician

> "It’s slightly confusing for them to see if the recipient received the gc."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

JM

Jennifer M.

Esthetician owner

> "I switched to gloss genius last year and made my life and clients life so much easier."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

IS

Irene S.

Owner

> "I still am not using GlossGenius to its full potential, I plan on doing more retail this year & tracking more inventory"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643670)

CS

Charisse S.

Owner Operator

> "Payment processing the fee is great and rhe most affordable, nothing hidden like these other people."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099503)

BD

Brianna D.

Nail tech

> "payouts and not being able to customize my website better without having to pay extra"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613695)

SM

Stephanie M.

Hair Stylist. Owner

> "It was one of the lower-cost options, and at that point it was important to me that it was extremely affordable."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

MH

Michael H.

Barber owner

> "False advertising, payout issues, terrible customer service and just overall a terrible company."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6827950)

VT

Vikki T.

Licences Esthetician

> "That adds to the value of its services for my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JJ

Jonelle J.

Salon owner

> "Don’t really like how on holidays or before holidays the funds don’t get deposited same day. But overall great!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848093)

MD

Meg D.

Nail Artist

> "I attribute it to the success of my business. If booking with me and giving me a deposit on a streamlined and user-friendly website..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6644203)

TL

Tina L.

owner esthetician

> "the way gift cards are checked out/used is extremely frustrating and also annoying for bookkeeping."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771219)

SW

Shannon W.

Owner

> "Love that I can link to my Google business profile"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098858)

DP

Diana P.

Hair stylist

> "Do not expect customer support to help you with any major issues that affect your business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7031425)

TT

Tara T.

Owner

> "Best decision of my life It keeps my schedule tight, my clients organized, and my income flowing."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6849180)

VA

Valentina A.

Owner

> "The reports section were a joke."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7060278)

RF

Ro F.

Self Employed

> "I like that Gloss sends out confirmation and cancellation policy."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

RH

Ronisha H.

Hair Stylist

> "Also don’t like how you can only choose dark for the display."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005730)

KP

Kennedy P.

CEO, Licensed Master Esthetician

> "Other than a business bank account, I really don’t need much else. When I first started my business, GG made the administration part of..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810754)

KS

Keneila S.

Head spa Tech

> "I have yet to have an issue with the app!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099186)

SE

Stephanie E.

Barber

> "First time opening my suit and gloss genius is been my best friend in this process!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099066)

VL

Veronica L.

Esthetic

> "The cards that they add don’t have funds."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848127)

[View Reviews](https://www.capterra.com/p/174830/GlossGenius/reviews/)

AT

Andie T.

Student

> "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7127228)

KL

Kirsty L.

Owner operator hairdressing salon

> "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728)

CN

Catherine N.

Holistic Therapist

> "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

PT

Pamela T.

President

> "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

AM

Anna M.

Owner, web developer, designer

> "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

AS

ApPIERances S.

small owner - salon

> "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729)

ML

Mohini L.

Beauty therapist

> "It saves time, keeps everything organised, and supports business growth.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006)

EC

Eleanor C.

Nail tech

> "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

IE

Irma E.

Advisor

> "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469)

CB

Catherine B.

Business owner an aesthetician.

> "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

JS

John S.

Owner

> "The Reporting even in the core system is more than adequate."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

PT

Pamela T.

President

> "The data transfer process was a mess that required us to do a lot of manual fixing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

CC

Cho C.

ceo

> "We were able to attract more customers and new customers through the online reservation system."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

AC

Alex C.

Customer insights

> "I am able to book appointments through fresh easily and get reminders"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

EC

Eleanor C.

Nail tech

> "The fees got out of control for me though and I never knew what I was going to be paying out per month."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

MA

Mia A.

Recruitment Coordinator

> "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514)

CN

Catherine N.

Holistic Therapist

> "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

CN

Catherine N.

Holistic Therapist

> "The platform itself is visually appealing and clients enjoy the booking experience."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

MY

Marina Y.

Director

> "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

JS

John S.

Owner

> "We have recently started using the marketing functionallity and it is impressive."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

Kathryn L.

Technician

> "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

AM

Anna M.

Owner, web developer, designer

> "Best thing was that it was basic and free when I was starting."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

JS

John S.

Owner

> "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

FP

Freddy P.

Barber/owner

> "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as well..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032)

AK

ADAM K.

Hair stylist

> "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

VR

Verified Reviewer

Search lead

> "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583)

VR

Verified Reviewer

founder

> "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082)

EC

Emily C.

Marketing Director

> "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

AK

ADAM K.

Hair stylist

> "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

CC

Cho C.

ceo

> "It is convenient because you can also manage it with your smart phone."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

SC

Stuart C.

Warehouse manager

> "Lack of customisation on SMS reminders and customer service took a while to respond to me"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547)

SN

Sylla N.

Artist

> "I enjoyed Fresha’s calendar and scheduling sections."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934)

Kathryn L.

Technician

> "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

PH

Paula H.

Owner

> "Customer services responds promptly and assists me with any issues."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212)

VF

Valerie F.

Owner

> "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

AB

Alicia B.

Student Registration and Logistics Coordinator

> "It's a fantastic platform for online appointment booking."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335)

JU

Juliet U.

Case manager

> "One can find it difficult to navigate when you want to try to book an appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

CC

Cho C.

ceo

> "After learning about this software, I was able to achieve overall integrated management."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

CN

Catherine N.

Holistic Therapist

> "My experiences with their billing policies and customer service has been extremely disappointing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

EC

Emily C.

Marketing Director

> "Overall, Fresha is a great option for a booking system for any company"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

AK

ADAM K.

Hair stylist

> "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

SjG

Sami-jane G.

Salon owner

> "When I first used it, it was good value then little charges came in."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370)

MY

Marina Y.

Director

> "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

VR

Verified Reviewer

Creative

> "Fresha is really easy to use and easy to manage the salon schedules for employers"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872)

EC

Emily C.

Marketing Director

> "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

HM

Heather M.

Aesthetic Doctor

> "Easy to add clients and appointments."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MN

Mitchell N.

Scheduling

> "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217)

JU

Juliet U.

Case manager

> "It is easy to schedule appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

MY

Marina Y.

Director

> "The lack of accountability and unwillingness to correct billing errors is concerning."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

BP

Bianca P.

Owner

> "Easy to set up with a simple interface."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779)

AL

Anoosheh L.

owner

> "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say "code sent..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389)

BC

Belinda C.

Business Owner

> "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838)

RH

Rozlyn H.

Business Owner

> "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801)

SG

Shelby G.

QA & Environmental Manager

> "I easily can now book all of my appointments to suit my schedule."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4855447)

AC

Alex C.

Customer insights

> "It sometimes logs me out and doesn't keep me signed in"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

CC

Cho C.

ceo

> "Inventory management is easy."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

Celeste D.

Beauty Therapist

> "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

LG

Lyneta G.

Assistant

> "Easy to use - and has the features required."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

CB

Catherine B.

Business owner an aesthetician.

> "The worst customer experience I have ever experienced as a business"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

LG

Lyneta G.

Assistant

> "Excellent - would recommend as its user friendly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

AK

ADAM K.

Hair stylist

> "One of the most frustrating aspects is their hidden 20% “new client fee.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

BH

Brooke H.

Front desck

> "super easy to setup and edit."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578)

BC

Billie C.

Marketing coordinator

> "The customer service isn’t the best in responding promptly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744)

AD

Arran D.

CEO

> "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222)

MT

Mutlu T.

Beauty

> "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me £72..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615)

HM

Heather M.

Aesthetic Doctor

> "Easy to set up."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MS

Mel S.

Hairdressing manager

> "Hard to navigate to notes etc."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874)

AO

Andrea O.

Tour Coordinator

> "Very easy to make and change bookings. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224)

RH

Richard H.

Manager

> "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and we..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042)

KW

Kay W.

Manager

> "Easy to Use."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539)

VF

Valerie F.

Owner

> "They will charge you 20% and the software doesn't allow you merge the clients together."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

PM

Phoebe M.

Physiotherapist / Sports Therapist

> "Fresha is much easier, but where I have changed system I am having to adapt and learn this new layout."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4827924)

VF

Valerie F.

Owner

> "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

JN

Jessica N.

Owner of Med Spa

> "The customer service is excellent they are super responsive with me since I started with them when they were shedul. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000)

RT

Rina T.

Owner

> "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116)

NP

Nish P.

pic

> "this makes it so easy and we even color coordinate our shots so its clear and easy to see"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215)

Kathryn L.

Technician

> "Over charges, shady sale reps."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

BD

Bryan D.

Quality Assurance Supervisor

> "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752)

VR

Verified Reviewer

Spa owner

> "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998)

[View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/)

## User interface

4.79 (348)

4.80 (1,445)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

GlossGenius

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/174830/GlossGenius/#features)

Fresha

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142138/Shedul-com/#features)

### Recognition

GlossGenius is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value SpaSoftware (2026) 

Best Value SpaSoftware (2022) 

Fresha is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

GlossGenius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fresha

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GlossGenius

-   By GlossGenius
-   Located in United States
-   Founded in 2016

Fresha

-   By Fresha
-   Located in United Kingdom
-   Founded in 2012

## Popular Comparisons

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

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4.8

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[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

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[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

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$28/month

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Contact vendor for pricing

4.7

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4.8

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[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

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$14.95/month

Price

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4.7

Features

4.6

4.8

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4.8

[View full comparison](https://www.capterra.com/compare/142138-268055/Shedul-com-vs-Goldie)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$28/month

Price

$23.99/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-174830/Vagaro-vs-GlossGenius)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

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$14.95/month

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4.7

Features

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4.8

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[View full comparison](https://www.capterra.com/compare/142138-191978/Shedul-com-vs-Acuity-Scheduling)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,147)](https://www.capterra.com/p/268055/Goldie/reviews/)

$28/month

Price

$19.99/month

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-268055/GlossGenius-vs-Goldie)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

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$14.95/month

Price

€69/month

4.7

Features

4.6

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/142138-253301/Shedul-com-vs-Doctoralia-Pro)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

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$28/month

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4.7

Features

4.7

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/174830-191978/GlossGenius-vs-Acuity-Scheduling)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$14.95/month

Price

$99/month

4.7

Features

4.0

4.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142138/MINDBODY-vs-Shedul-com)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$28/month

Price

$99/month

4.7

Features

4.0

4.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-174830/MINDBODY-vs-GlossGenius)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$14.95/month

Price

$39/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142138/Jobber-vs-Shedul-com)