# Compare Fresha vs ClinicSense 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Fresha and ClinicSense based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/142138-178722/Shedul-com-vs-ClinicSense

---

# Fresha vs ClinicSense Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreshaClinicSense2/4 selected

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

[## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

$14.95/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,443 reviews](#user-reviews)

Positive

1,384

Neutral

23

Negative

36

[## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [644 reviews](#user-reviews)

Positive

635

Neutral

6

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,805 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Online Booking

4.4

Appointment Management

4.5

Calendar Management

4.3

Availability Management

4.3

Confirmations/Reminders

4.4

85%Fit

High performer

Feature ratings

Online Booking

4.9

Appointment Management

4.9

Calendar Management

4.8

Availability Management

4.9

Confirmations/Reminders

4.9

User satisfaction

User satisfaction

4.8

User reviews[1,443](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

User satisfaction

4.8

User reviews[644](https://www.capterra.com/p/178722/ClinicSense/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$14.95Per User, Per Month

-   Free version
-   Free trial

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

Best for

ClinicSense is used by massage therapists, physical therapists, occupational therapists, osteopaths, chiropractors, acupuncturists, holistic medicine practitioners, and medical spa owners.

## User reviews

Pros & cons

CN

Catherine N.

Holistic Therapist

> "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

KL

Kirsty L.

Owner operator hairdressing salon

> "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728)

AM

Anna M.

Owner, web developer, designer

> "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

PT

Pamela T.

President

> "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

ML

Mohini L.

Beauty therapist

> "It saves time, keeps everything organised, and supports business growth.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006)

AS

ApPIERances S.

small owner - salon

> "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729)

IE

Irma E.

Advisor

> "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469)

EC

Eleanor C.

Nail tech

> "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

JS

John S.

Owner

> "The Reporting even in the core system is more than adequate."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

CB

Catherine B.

Business owner an aesthetician.

> "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

CC

Cho C.

ceo

> "We were able to attract more customers and new customers through the online reservation system."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

PT

Pamela T.

President

> "The data transfer process was a mess that required us to do a lot of manual fixing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

AC

Alex C.

Customer insights

> "I am able to book appointments through fresh easily and get reminders"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

AK

ADAM K.

Hair stylist

> "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

MA

Mia A.

Recruitment Coordinator

> "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514)

JU

Juliet U.

Case manager

> "One can find it difficult to navigate when you want to try to book an appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

CN

Catherine N.

Holistic Therapist

> "The platform itself is visually appealing and clients enjoy the booking experience."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

EC

Eleanor C.

Nail tech

> "The fees got out of control for me though and I never knew what I was going to be paying out per month."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

JS

John S.

Owner

> "We have recently started using the marketing functionallity and it is impressive."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

CN

Catherine N.

Holistic Therapist

> "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

AM

Anna M.

Owner, web developer, designer

> "Best thing was that it was basic and free when I was starting."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

MY

Marina Y.

Director

> "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

FP

Freddy P.

Barber/owner

> "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032)

Kathryn L.

Technician

> "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

VR

Verified Reviewer

Search lead

> "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583)

JS

John S.

Owner

> "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

EC

Emily C.

Marketing Director

> "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

AK

ADAM K.

Hair stylist

> "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

JU

Juliet U.

Case manager

> "It is easy to schedule appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

VR

Verified Reviewer

founder

> "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082)

CC

Cho C.

ceo

> "It is convenient because you can also manage it with your smart phone."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

NP

Nish P.

pic

> "this makes it so easy and we even color coordinate our shots so its clear and easy to see"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215)

SC

Stuart C.

Warehouse manager

> "Lack of customisation on SMS reminders and customer service took a while to respond to me"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547)

SN

Sylla N.

Artist

> "I enjoyed Fresha’s calendar and scheduling sections."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934)

Kathryn L.

Technician

> "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

PH

Paula H.

Owner

> "Customer services responds promptly and assists me with any issues."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212)

VF

Valerie F.

Owner

> "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

AB

Alicia B.

Student Registration and Logistics Coordinator

> "It's a fantastic platform for online appointment booking."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335)

CN

Catherine N.

Holistic Therapist

> "My experiences with their billing policies and customer service has been extremely disappointing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

CC

Cho C.

ceo

> "After learning about this software, I was able to achieve overall integrated management."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

EC

Emily C.

Marketing Director

> "Overall, Fresha is a great option for a booking system for any company"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

RT

Rina T.

Owner

> "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116)

SjG

Sami-jane G.

Salon owner

> "When I first used it, it was good value then little charges came in."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370)

MY

Marina Y.

Director

> "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

VR

Verified Reviewer

Creative

> "Fresha is really easy to use and easy to manage the salon schedules for employers"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872)

EC

Emily C.

Marketing Director

> "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

HM

Heather M.

Aesthetic Doctor

> "Easy to add clients and appointments."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MN

Mitchell N.

Scheduling

> "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217)

BP

Bianca P.

Owner

> "Easy to set up with a simple interface."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779)

MY

Marina Y.

Director

> "The lack of accountability and unwillingness to correct billing errors is concerning."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

BC

Belinda C.

Business Owner

> "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838)

AL

Anoosheh L.

owner

> "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say "code..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389)

SG

Shelby G.

QA & Environmental Manager

> "I easily can now book all of my appointments to suit my schedule."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4855447)

RH

Rozlyn H.

Business Owner

> "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801)

CC

Cho C.

ceo

> "Inventory management is easy."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AC

Alex C.

Customer insights

> "It sometimes logs me out and doesn't keep me signed in"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

LG

Lyneta G.

Assistant

> "Easy to use - and has the features required."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

Celeste D.

Beauty Therapist

> "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

LG

Lyneta G.

Assistant

> "Excellent - would recommend as its user friendly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

CB

Catherine B.

Business owner an aesthetician.

> "The worst customer experience I have ever experienced as a business"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

BH

Brooke H.

Front desck

> "super easy to setup and edit."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578)

AK

ADAM K.

Hair stylist

> "One of the most frustrating aspects is their hidden 20% “new client fee.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

AD

Arran D.

CEO

> "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222)

BC

Billie C.

Marketing coordinator

> "The customer service isn’t the best in responding promptly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744)

HM

Heather M.

Aesthetic Doctor

> "Easy to set up."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MT

Mutlu T.

Beauty

> "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615)

AO

Andrea O.

Tour Coordinator

> "Very easy to make and change bookings. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224)

MS

Mel S.

Hairdressing manager

> "Hard to navigate to notes etc."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874)

KW

Kay W.

Manager

> "Easy to Use."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539)

RH

Richard H.

Manager

> "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042)

PM

Phoebe M.

Physiotherapist / Sports Therapist

> "Fresha is much easier, but where I have changed system I am having to adapt and learn this new layout."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4827924)

VF

Valerie F.

Owner

> "They will charge you 20% and the software doesn't allow you merge the clients together."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

JN

Jessica N.

Owner of Med Spa

> "The customer service is excellent they are super responsive with me since I started with them when they were shedul. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000)

VF

Valerie F.

Owner

> "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

BD

Bryan D.

Quality Assurance Supervisor

> "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752)

Kathryn L.

Technician

> "Over charges, shady sale reps."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

AS

Athanasius S.

Entrepreneur

> "It is cost-effective and provides easy payment methods."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6036626)

VR

Verified Reviewer

Spa owner

> "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998)

[View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/)

CC

Carron C.

RMT

> "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619)

BB

Brittiany B.

Owner Operator

> "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier...."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

Jeremy R.

Owner

> "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

DS

Derwil S.

Massage Therapist

> "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067)

EK

Emily K.

Licensed massage therapist

> "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

JV

Jesi V.

Owner, LMT

> "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732)

HD

Hail D.

receptionist

> "there are sometimes system glitches where I am not able to add payments nor book appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

SV

Soni V.

REGISTERED MASSAGE THERAPIST

> "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910)

RP

Rebekkah P.

Owner

> "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382)

LS

Larry S.

Administration Manager

> "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

AL

Angela L.

Registered Massage Therapist

> "Some of the forms I build are not accessible or as easily printable as the pre-made forms."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

SB

Shannon B.

Owner operator

> "Older clients complain that they cannot navigate the calendar for the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

EK

Emily K.

Licensed massage therapist

> "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562)

AW

Amber W.

Massage Therapist and Esthetician

> "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

VR

Verified Reviewer

REGISTERED MASSAGE THERAPIST

> "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196)

HD

Hail D.

receptionist

> "this can be stressful as im not sure if bookings, payments and patient information are being saved."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751)

LS

Larry S.

Administration Manager

> "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498)

TH

Teara H.

Owner, Massage Therapist

> "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

VS

Veronica S.

Massage Therapist

> "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390)

SC

Samantha C.

Registered Massage Therapist

> "Trying to print out receipts from app was difficult trying to find where to do it from."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587)

JB

Jane B.

Licensed Massage Therapy

> "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209)

CA

Chad A.

Applied Kinesiologist

> "Currently, the cursor for clicking on the web is misaligned."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284)

CF

Cynthia F.

Massage therapist

> "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877)

KC

Kala C.

Owner

> "The limitations of using the recommended processors though the software is unfortunate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

SB

Shannon B.

Owner operator

> "My older clients still have trouble navigating the availability campaign emails."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167)

DA

Djoanna A.

Manual Osteopathy, RMT

> "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903)

JRF

Jessica Rose F.

Owner and Registered Massage Therapist

> "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

AK

Amarina K.

Owner and Licensed Massage Therapist

> "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031)

RC

Rob C.

Massage Therapist

> "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372)

DW

Danie W.

Registered Massage Therapist

> "I am finding it difficult to find a way to change the way my invoices are printing."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955)

JG

James G.

Owner

> "I also like the credit card capture feature prior to booking to make payment of invoices easy. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

LJ

Laudie J.

Licensed Massage Therapist

> "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035)

AW

Amber W.

Massage Therapist and Esthetician

> "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977)

PH

Priscilla H.

Naturopath and bodyworker

> "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557)

SM

Sharon M.

Massage Therapist

> "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358)

SR

Susan R.

Registered Massage Therapist

> "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167)

JG

Judith G.

Massage Therapist

> "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430)

TK

Takanori K.

Counsellor Psychotherapist

> "some of my clients conatacted me, saying "I have not received the receipt although I paid." "

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746)

RT

Rishabh T.

Help Desk Manager

> "ClinicSense appears to excel in appointment management, offering features like online booking, automated reminders, and customizable scheduling."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6285216)

CB

Christine B.

owner

> "Inability to add pictures or cut and paste fliers into the email newsletter template."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695)

Jeremy R.

Owner

> "Covers all the features required by software to take my mobile massage business to the next level."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487)

TP

Timothy P.

Owner operator

> "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046)

CW

Carolyn W.

Registered Massage Therapist

> "i also love that I can pull reports and keep track of taxes separately, this is a great feature."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030978)

KD

Kat D.

Owner and Therapist

> "Some clients do not want to give out an email address so they are not able to use the online booking."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645)

JL

Jennifer L.

Chiropractic Physician

> "It’s straight forward, offers wonderful communication options such as newsletters and birthday emails, and the customer service I’ve received is top..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6796834)

MF

Mia F.

Registered Massage Therapist

> "I do wish the app on the phone was better."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936)

HS

Heather S.

MASSAGE THERAPIST

> "I appreciate how Clinicsense is always striving to improve the product by adding features such as the Waitlist feature."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7023519)

WG

Will G.

Massage Therapist

> "Unable to display the full service name due to the fixed window size."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KC

Kelly C.

Massage Therapist

> "I love that it sends a weekly email to my clients about last minute times available for their treatments."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "Also, some features are not easily accessible when using the platform on a mobile device."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

TH

Teara H.

Owner, Massage Therapist

> "What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668)

RZ

ROBIN Z.

Massage therapist

> "So I believe it’s an error on their program"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079)

CF

Coral F.

Registered Massage Therapist

> "My clients and I both really appreciate the appointment reminders, especially the text message option."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032249)

AG

Aubrey G.

Massage Therapist

> "Sessions being cancelled when they're not supposed to have been canceled by the client."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633)

BB

Brittiany B.

Owner Operator

> "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Actual Booking System (Service Menu) design is one of the worst I've ever seen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

BB

Brittiany B.

Owner Operator

> "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455)

WG

Will G.

Massage Therapist

> "Unable to change the size of the operating window."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

KD

Keighli D.

Massage Therapist

> "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830)

WG

Will G.

Massage Therapist

> "Hard for clients to navigate."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342)

JG

James G.

Owner

> "With continuous improvements like wait lists, it continues to give me what I need for my practice."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744)

LV

Lane V.

Owner

> "This is a service that should be fixed almost immediately."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795)

LH

Lianne H.

Registered Massage Therapist

> "It helps a lot with accouting and bookkeeping to a certain degree."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021718)

KL

Kirsten L.

Licensed Massage Therapist

> "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554)

Kimberly K.

LMBT, MSPT, OWNER

> "They actually answer you and provide solutions and videos to guide you through if needed."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742)

LB

Lynann B.

RMT

> "not as many features as some popular programs like not being able to sign client files"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457)

CW

Carissa W.

Massage Therapist, Esthetician, Spa Owner

> "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665)

CM

Cathy M.

OMT

> "I don't find the app as easy to use as the desktop version"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444)

LAB

Leigh-Anne B.

Registered Massage Therapist

> "ClinicSense's Lite plan offers essential features for RMTs, including client management and online scheduling."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033)

DC

Dovie C.

Massage Therapist

> "I think the only con is that it took me a little bit of time to get used to, I wish that I could see more than just a week of my schedule at a time."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4787259)

TK

Tayler K.

LMT, CES

> "Helps me manage clients and grow my company"

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7020377)

Yusuf H.

Dr

> "Uploading images in marketing emails is distorted once uploaded."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526)

KW

Karine W.

Massage Therapist

> "It is also easy for my customers to make appointments online and communicate with me."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195)

SZ

Sara Z.

RMT

> "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734)

AR

Amanda R.

Massage Therapist

> "It has everything you need to run a smooth busy business. If you can’t find something the help line works great."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197)

NP

Nadine P.

RMT

> "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage..."

[See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795)

[View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/)

## User interface

4.81 (1,443)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

4.84 (644)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Fresha

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142138/Shedul-com/#features)

ClinicSense

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/178722/ClinicSense/#features)

### Recognition

No recognitions have been awarded to Fresha

No recognitions have been awarded to ClinicSense

### Deployment & support

Fresha

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ClinicSense

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Fresha

-   By Fresha
-   Located in United Kingdom
-   Founded in 2012

ClinicSense

-   By ClinicSense
-   Located in Canada
-   Founded in 2013

## Popular Comparisons

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.81 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

$14.95/month

Price

$19.99/month

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142138-268055/Shedul-com-vs-Goldie)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

$69/month

Price

$30/month

4.6

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164994-178722/SOAP-Vault-vs-ClinicSense)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.81 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$14.95/month

Price

$20/month

4.7

Features

4.7

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142138-191978/Shedul-com-vs-Acuity-Scheduling)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

$69/month

Price

$20/month

4.6

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147523-178722/MassageBook-vs-ClinicSense)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.81 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$14.95/month

Price

$23.99/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/142138-153752/Shedul-com-vs-Vagaro)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$69/month

Price

$54/month

4.6

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178722-178984/ClinicSense-vs-Jane-App)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.81 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$14.95/month

Price

€69/month

4.7

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/142138-253301/Shedul-com-vs-Doctoralia-Pro)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$69/month

Price

$165/month

4.6

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/178722-187593/ClinicSense-vs-Mangomint)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.81 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$14.95/month

Price

$28/month

4.7

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142138-174830/Shedul-com-vs-GlossGenius)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$69/month

Price

$23.99/month

4.6

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.81 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$14.95/month

Price

$99/month

4.7

Features

4.0

4.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-142138/MINDBODY-vs-Shedul-com)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.84 (644)](https://www.capterra.com/p/178722/ClinicSense/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (817)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$69/month

Price

$0

4.6

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178722-195467/ClinicSense-vs-Care-Patron)