Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
With the TI Enterprise Learning Cloud, manage your entire learning business with one platform that enables you to easily meet your customers' needs at the right time, pace, and place.
Not provided by vendor
I like Thought Industries for its ease of use. I am able to use it and make courses look nice with simplicity and ease.
However the biggest "miss" is still the lack of rules. For example, I cannot easily define a rule that says "assign all new hires in the Customer Service Department, the following training courses.
We are very pleased with our transition to the T.I. platform and the opportunity for growth.
The site can be confusing to navigate at times.
We have been happy with the software and they have helped us grow as a company. Their customer services is very responsive and the account management team has been much more helpful in the past year.
The exported data files can be confusing to manage at first and requires some effort to digest and absorb.
They are great to work with and truly want what is best for us. TI is also continually developing for the better, so look forward to seeing what else is in store.
The reporting is lacking and it is difficult to customize user reporting.
The reporting capabilities as very advanced, the support team is always able to help, and it's possible to get anything important in a couple of clicks. The interface is clear and easy to understand.
Don't try to use it without having studied, it will be a terrible mistake.
The feature set is impressive and the ability to set up a whole account lifecycle for automation is super powerful.
This needs to be improved. There are some strange glitches and lack of user alerts that can be very annoying.
Easy to use and very slick to navigate and enjoy working with in it every day. I like customizing dashboard to my client needs.
You can't do everything out the gate because it's just too much. So you're forced to pick and choose your battles.
Love the ability to document all customer communication and events all in one place so that anyone can see what has been happening with a customer.
The lack of real-time bidirectional sync with Salesforce and complex rules engines make life slightly challenging for admins configuring the tool.
Thought Industries
Top FeaturesGainsight CS
Gainsight CS
--
Products similar to those you're currently comparing: