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With the TI Enterprise Learning Cloud, manage your entire learning business with one platform that enables you to easily meet your customers' needs at the right time, pace, and place.
SaaS & Enterprises applications. Recurring revenue businesses, customer success, product success, and customer engagement.
I like Thought Industries for its ease of use. I am able to use it and make courses look nice with simplicity and ease.
However the biggest "miss" is still the lack of rules. For example, I cannot easily define a rule that says "assign all new hires in the Customer Service Department, the following training courses.
We are very pleased with our transition to the T.I. platform and the opportunity for growth.
The site can be confusing to navigate at times.
We have been happy with the software and they have helped us grow as a company. Their customer services is very responsive and the account management team has been much more helpful in the past year.
The exported data files can be confusing to manage at first and requires some effort to digest and absorb.
They are great to work with and truly want what is best for us. TI is also continually developing for the better, so look forward to seeing what else is in store.
The reporting is lacking and it is difficult to customize user reporting.
SENSITIVE CONTENT] have been amazing to work with and are dedicated to helping our team get up to speed and succeed within the platform. They have always been accessible.
There's no new tab option , all activity you have to do in same tab , number of repetition in same tab.
SM is a product with great potential, it will greatly help customer success and business analysis if implemented properly. Their people are smart and supportive, super professional.
The frequent updates to platform without informing us beforehand caused some inconvenience, but overall, it still meets our CS needs.
SM team is super supportive and helpful. They have a strong team to implement the product.
The product could have a more streamlined interface. Some things are a bit difficult to find, but they are usually there, just hidden among other things.
The Success Plays are also super helpful to have defined processes for certain customers. The user interface is very friendly and our CSM was extremely helpful during the integration process.
Thought Industries
SmartKarrot
Top FeaturesThought Industries
SmartKarrot
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